Is Pointe Pest Control - West Chicago any good?
Our verdict: mixed — #35 of 40 ant exterminators, better than 13%. Customers single out its track record and craft & service; accountability is where it trails.
Track record — better than 99% of peers
Craft & service — better than 82% of peers
Momentum — 9th percentile
Satisfaction — 6th percentile
Accountability — 6th percentile
Price $$$: 30% above typical
Pointe Pest Control - West Chicago for home inspection
Clear ✕438 customers reviewed a home inspection job here and rated it 4.92★. Most paid $100–120 (category typical: $63–$176). For this job it ranks #13 of 33 ant exterminators we track.
All 438 Google reviews tagged “Home inspection” · showing 100
Could not have been better, professional, courteous, knowledgeable and productive. Just terrific! Milton always does a great job !
Very efficient and great service. Dan was extremely friendly and very informative and thorough in the treatment of our carpenter ant problem as well as spraying for out-of-doors buggers.
Great service! Absolutely will recommend!!
Bennett did an excellent job inspecting all bait stations. Thank you for staying on top of everything to stay pest free.
Milton was here yesterday -- courteous, helpful and professional Again a 5 star rating. If a10 star rating was available-- then I'd give him a 10. Jan Davis
very professional. met him outside and he asked if I needed anything done inside I said no. He did a nice job ouside.
My technician did a great job. He was professional, timely , observant and attentive to my household's needs. Thank you for continuing your excellent service and extra assistance when needed. Ryan was great and is a great asset to your team, sorry he is transferring to other location .
Juan is outstanding. Always thorough and informative.
We have quarterly, services from Pointe Pest Control, and when scheduling those services, we always request Milton. He is friendly and engagin, prompt, thorough, and is customer-focused/centered. He explains the services to be performed, and reviews them after completion. We enjoy seeing him and know that he…
Joshua Alveraz provided excellent service from start to finish. He was professional, friendly, knowledgeable, and took the time to explain everything clearly. He arrived on time, did a thorough job, and made sure I was comfortable with the treatment before leaving. You can tell he takes pride in his work and cares…
Everything went very well ! 🙂
Punctual, professional, courteous. Carlos always does a great job!
Our Technician was excellent, professional, friendly, came here in 30 min, and got the job done in 1h.
Kind and attentive and well explained, thanks
Initial visit. Joe was prompt, knowledgeable, & efficient. I now have a better understanding of pest control. Confident we will receive good service throughout the year.
Technician was very through and knowledgeable! I felt confident with his assessment.
Very thorough in his service today for us. He was friendly and polite. Did a great job.
Very professional service person.
Alexiss was courteous and very thorough. He is very knowledgeable.
Juan was very helpful and polite. Thanks!
Adrian was awesome, as always! Professional and very helpful!
Joshua did service very well! Kind and courteous!
Our technician, Leo, arrived on time, inspected the property, discovered more carpenter ants than we had, and went about his procedure to get rid of them and prevent them from entering the house. He was very pleasant, explained what he was doing and answered all our questions. We were very pleased with his work today.
Genssie was very polite, answered all my questions and finished the job thoroughly and quickly.
Excellent as usual
Ryan is always on time, courteous, knowledgeable and polite.
Milton is the best. If possible we would like to have him do our home every visit. Thank you and have great day!
Yuvan was great! Helped a lot and pointed out problem areas to watch out for and how to handle fixing them. Very happy with his service!
Tim was my new technician and he was very thorough and professional!
Juan was very professional and provided a lot of education about various pests. I truly appreciated having him provide my service.
Milton was great from start to finish. He was very friendly and kind. He explained what he was going to do and showed me what to expect from the initial treatment. I really liked his professionalism and thoroughness. I hope he's the one who always gets assigned to my home.
Professional and friendly service.
You found the problem and everything is great thank you.
Alex did a thorough job on the property - thank you. Went above and beyond and quickly responded to my requests to address issues.
The technician was excellent!!! He was polite, patient, very thorough, and answered all our questions.
Melvin did a great job. Very professional and pleasant. Knows what he's doing and did a thorough job. Thank you!
Carlos was polite, professional, and knowledgeable. He checked in at the beginning of this visit in order to address any specific concerns I might have, and spent extra time examining the property for additional pests while treating for the ones I mentioned. I really appreciate his thoroughness.
He hade very good mannerisml, snd professional, sprayed in side , and out side, ask if we had any questions.i was very pleased Antonia Smith
Genssie Pastor at Point Pest Control is such a great guy. He’s extremely professional and cares about his job. He was meticulous when spraying around the inside and outside of the house. Taking care of the wasp and hornet nets outside. I love working with Point Pest Control.
Milton was extremely professional and knowledgeable. I had a ton of questions and he answered them all. Milton also called before he was on the way to let us know what his arrival time would be. Lastly, he took care and worked precisely to protect my animals and child, while working to prevent further infestation.
Jonathan has done an excellent job since i elected this service. He is very knowledgeable and also very personable. He lets me know what has been done, and actually listens to me, and has given me what he has done, and I really am glad I elected this service. Hats off to Jonathan Jiminez!!
The technician, Eddie, did a great job. He was very polite and cordial and took the time to answer all my questions.
Alex provided a great service. He did a detailed job. Strongly recommend him!
Great attitude, very respectful, explained everything very well. We are happy to be working with him!
Very happy with service, friendly knowledgeable technician. All areas of concern were treated. Irving answered all my questions.
Ben was our technician and his communication regarding his eta was great. Clear explanation of inspection and services. Will continue using Pointe simply because of today’s experience.
Great experience with Leonardo - very professional and knowledgeable. Highly recommend!
Thank you for listening to my concerns and recommending the appropriate services.
I'm so happy with their service. All the techs are super friendly and knowledgeable. They always solve my problems with pests. I really love dealing with this company. Keep up the good work.
The technician Julian C was very professional and performed an outstanding job.
professionally serviced
Milton arrived promptly on time and was an absolute pleasure from start to finish. He took the time to introduce himself to our dogs, gave us all the information we needed and then got to work. Excellent customer service and a real affirmation on our decision to go with Pointe Pest Control!
Very thorough
its tim Milton is the best
Very professional Explained everything before starting looked around did a very good job
Excellent! Superb!
Brian was professional, polite and thorough. Highly recommend and would love to have him when we need our next service. Thanks Brian!!
Isiah did a great job explaining what he was going to do. He answered our questions. We would like him to continue to be our tech.
Mr. Rodriguez was punctual, diligent in inspecting the house upon arrival. Examined the basement for evidence of termites at a particular site, and followed up inspecting the entire basement for further evidence. Then, he went around the perimeter of the house and explained to me his observations. Suggested…
Very friendly and helpful. Our visitors had just arrived and the techs helped them with their luggage. Also obviously competent, not only covering the space around our house and under our porch, but also talked about going inside where we’ve had ants in our kitchen in the past. No sign of ants there. Tech said to…
JUAN put us at ease,explained all of the proceedure , and gave us peace of mind in this world wind. He wasGOD sent to releive our old age pressure.Looking forward to his next visit -GOOD BY MICE !
Melvin serviced our home today in the professional and respectful manner that Pointe Pest continues to provide.
The technician was very professional and answered all of my questions and explained everything he was doing around the house.
We had our service done for the first time today. We were very impressed with our technician Malik! He was very polite, efficient and listened well. He did our entire house inside and out and wiped all the webs away outside. So far I am very pleased with my first impression.
Even without having time to answer the door, Alan Wwest did his inspection and cleanup. Thankful for the accurate and honest service. He consistently does a great job.
Very Professional
great service and went above and beyond with the pest service and even took down the small wasp nest near garage
Great professional timely service!One of the best service people- Ryann V. He has been coming to us over 3 years.
Our technician, Leo, was great. He explained things and was very thorough.
Pointe has done an excellent job for us for years - Mosquitos, Bees, Ants, Carpenter bees & ants, etc. Excellent, professional, courteous and thorough! Tim, Albert and whole team is always great! HIGHLY RECOMMEND
Our tech Austin, who has been our tech the last several years now, did a thorough and complete job both inside and out. Very friendly and listened to an issue I had and treated for the problem. Utmost in professionalism.
Excellent professional
Alan is thorough - addressed all concerns and is cheerful and helpful! Excellent service!!
Very professional and on time.
Excellent service with a knowledgeable technician! We will continue to use this pest control service! Always the best! Continued great service. Irving took care of mice boxes and used the outside spray which will work wonders! Thanks!
The technician Robert was so helpful and understanding of the problem and did a wonderful job.
Joseph R was truly professional and great throughout the service on my grandpas home! He answered all of our questions and concerns and made the process as smooth as possible. We appreciated his service a lot and recommend him in the future! Amazing experience overall!
Fernando was thorough and did a great job. He is always polite and willing to check everything. His trainee was also very good! I am now ready to Fight off all the bugs and bees that will come my way!
Jonathan Jimenez serviced our home today while we were at work. Overall, we have been pleased thus far with the service of Pointe Pest Control.
Pointe Pest Control has eliminated my rodent problem and do a great job keeping my insect problem under control. Living in an ant free environment is wonderful!
Julian is very friendly and professional. I wish all services people are like him. Two thumbs UP!
Our technician, Peyton Brown, was extremely friendly and upbeat, even on this frigid day! 😊 he also asked us if we were having any pest issues, we were not. Wish all service people were this nice!
Jonathan Jimenezas a service technician today and he was very profesional and thorough.Specific areas where pointed out to him, and he addressed the areas I mentioned to him. I was very plesed with his service.
Irving provided quick, professional, and friendly service. He called before arrival, covered his shoes before coming inside, did his work, and answered all of my questions. Pointe Pest Control was quick to follow up after I first reached out. Their prices are competitive, and the follow-up emails are nice for…
He was thorough with his inspections and explained everything to us. Also answered all our questions and made sure we under the process.
Oscar delivered an exceptional and comprehensive inspection. His expertise, punctuality, and positive attitude truly shone through.
4/2/2025 With no internal issues, we asked our rap, Genssie to rebait outside and wipe down for spiders only. The on time process was quick efficient thorough, all delivered with warm greetings and a smile. 2/7/2025 Another excellent visit today by our regulsr rep, Genssie. This was a 2 week follow-up from our…
Explained things well and did what he needed well.
Very nice and helpful technician
I found Yuvan Rodriguez professional, courteous, and competent. He did a thorough inspection and application of preventative products. Upon completion he made sure we understood what to expect in the coming days and what to look for beyond that. We will definitely share our experience with friends and neighbors.
Ryan at Pointe Pest is an expert at Residential pest control. He diagnosed our pest issues and diligently treated the problems until they were resolved. He also was pleasant and knowledgeable to work with. He always explained the reasons behind his approach so we could understand.
Milton was extremely professional, very informational, and extraordinarily thorough. Would highly recommend!
Amazing service ! Technician Carlos was very knowledgeable and gave my wife and I peace of mind with the services he was providing!
Victor was extremely professional, courteous, and detailed about the work performed on our home. It’s very rewarding to get a technician like this to come and service your home. We certainly appreciated his hard work, so thank you!
Peyton was very nice. Quick, and did a great job. Thank you
The technician wa very thorough, considerate, informative and insightful. We need more of thjis workers in the world. GOOD HIRE!!!
Antonio is conscientious, competent, thorough, and personable! Outstanding young man! Please keep him assigned to my Account.
Milton is the best! Knowledgeable and Professional.
As with all the technicians that have been to our house, this latest one was polite, enthusiastic and thorough. I’m very impressed with this company!
Technician was excellent
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about Pointe Pest Control - West Chicago
Is Pointe Pest Control - West Chicago good?
Yes by most measures: 4.9★ from 8,592 Google reviews and an Experts Score of 35/100 (grade D), #35 of 40 ant exterminators we track. 3.5% of reviews in the last two years were 1–2★ (category average 1.1%).
How much does Pointe Pest Control - West Chicago charge?
Customers reported a typical bill of $128 (middle half $91–$184), 30% above the ant exterminators median of $99.
What do customers hire Pointe Pest Control - West Chicago for?
Mostly general pest inspection (1320), spider extermination (1311), rodent extermination (1251), ant extermination (1244).
Does the owner respond to complaints?
The owner replied to 30% of 1–3★ reviews (category: 61%).
