Is Pointe Pest Control - West Chicago any good?
Our verdict: mixed — #35 of 40 ant exterminators, better than 13%. Customers single out its track record and craft & service; accountability is where it trails.
Track record — better than 99% of peers
Craft & service — better than 82% of peers
Momentum — 9th percentile
Satisfaction — 6th percentile
Accountability — 6th percentile
Price $$$: 30% above typical
Pointe Pest Control - West Chicago for hornet & wasp extermination
Clear ✕837 customers reviewed a hornet & wasp extermination job here and rated it 4.92★. Most paid $200+ (category typical: $58–$282). For this job it ranks #4 of 35 ant exterminators we track.
All 837 Google reviews tagged “Hornet & wasp extermination” · showing 20
Melvin was the technician for my service. He was OUTSTANDING. He answered all questions and concerns without hesitation. He is very professional and truly cares about the property and the customer. I would give 10 stars if I could
I contacted Pointe Pest Control because my house had apparently been annexed by the yellow jackets. At some point, you stop believing you own a home and start realizing you are merely the landlord for a highly organized society of angry flying insects. These things were everywhere. I was one bad afternoon away from…
Great service! Absolutely will recommend!!
Juan is outstanding. Always thorough and informative.
We have quarterly, services from Pointe Pest Control, and when scheduling those services, we always request Milton. He is friendly and engagin, prompt, thorough, and is customer-focused/centered. He explains the services to be performed, and reviews them after completion. We enjoy seeing him and know that he…
Joshua Alveraz provided excellent service from start to finish. He was professional, friendly, knowledgeable, and took the time to explain everything clearly. He arrived on time, did a thorough job, and made sure I was comfortable with the treatment before leaving. You can tell he takes pride in his work and cares…
Very polite and efficient.
Great service, great tech.
Pointe , has been on Point!
Tony was our technician for our pest control issue, and he was excellent! he was very attentive, responsive, and took the time to listen to and address all of our concerns. Toney also provided us with helpful tips on how to minimize and prevent future pest issues. We truly appreciate his professionalism,…
Technician was very through and knowledgeable! I felt confident with his assessment.
When I called on 8/30, the sales rep assured me that the yellow jacket issue would be resolved, i.e. eradicated. He had me sign up for your quarterly membership, for spraying for all sorts of pests. I don't have issues with any other pest, ONLY the yellow jackets. Isaiah came out on 8/31 and all he did was spray…
Leo answered all of my questions and did a great job trying to remove the yellow jacks.
Very professional service person.
Very happy with this service. Malik was incredibly professional, informative and did an amazing job at removing the wasp nest. I will recommend this company to my friends and relatives.
Malik was really good! He came to the door and was very professional and polite and told me what he'd be doing. We would recommend your service any day. The only thing he missed were spider/cob webs on a couple of windows.
Very please with the service tech, he was thorough and considerate of my home and what was needed. Very kind and professional! Thank you!
Eddie is the best! Without me asking, he offered to come in and check mouse traps that he placed in the basement on his last visit... all clear! He is very conscientious and wants to make sure I am pleased before he leaves. Another great job!!
I was very pleased with Juans’s services today. He was very nice and informative about everything that he was going to do inside and out of my home. He was very nice to my daughter and he put on an excellent show dealing with the bees!
Ryan arrived right on time. He worked quickly and was very thorough.
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about Pointe Pest Control - West Chicago
Is Pointe Pest Control - West Chicago good?
Yes by most measures: 4.9★ from 8,592 Google reviews and an Experts Score of 35/100 (grade D), #35 of 40 ant exterminators we track. 3.5% of reviews in the last two years were 1–2★ (category average 1.1%).
How much does Pointe Pest Control - West Chicago charge?
Customers reported a typical bill of $128 (middle half $91–$184), 30% above the ant exterminators median of $99.
What do customers hire Pointe Pest Control - West Chicago for?
Mostly general pest inspection (1320), spider extermination (1311), rodent extermination (1251), ant extermination (1244).
Does the owner respond to complaints?
The owner replied to 30% of 1–3★ reviews (category: 61%).
