Is Pointe Pest Control - West Chicago any good?
Our verdict: mixed — #35 of 40 ant exterminators, better than 13%. Customers single out its track record and craft & service; accountability is where it trails.
Track record — better than 99% of peers
Craft & service — better than 82% of peers
Momentum — 9th percentile
Satisfaction — 6th percentile
Accountability — 6th percentile
Price $$$: 30% above typical
Pointe Pest Control - West Chicago for mosquito extermination
Clear ✕370 customers reviewed a mosquito extermination job here and rated it 4.94★. Most paid $200+ (category typical: $76–$144). For this job it ranks #6 of 30 ant exterminators we track.
All 370 Google reviews tagged “Mosquito extermination” · showing 40
Great service! Absolutely will recommend!!
My technician did a great job. He was professional, timely , observant and attentive to my household's needs. Thank you for continuing your excellent service and extra assistance when needed. Ryan was great and is a great asset to your team, sorry he is transferring to other location .
Great service, safe and easy!
In simple term very profession and courteous.
Pointe Pest Control does an amazing job on general pests/bugs and mosquito abatement. Ryan was our tech today, very friendly and great work! thank you.
Chris was on time, nice, knowledgeable and efficient. Great representative for Pointe!
Payton was very courteous and thorough, he is a winner.
Samantha was very professional. She was respectful of protocols for covid and answered all my questions about the service that was to be performed. I review the place that need focused treatment and she was understanding and made sure all of those areas were completed. The weather was rainy and she explained how…
Thank you very much, Jose, my husband mentioned your professionalism, knowledge, and how pleasant you were. We are grateful and thankful!
Nico was very helpful - he answered all my questions and did a thorough job.
We have been using this company for a while for regular pest control (which has been fine, we have still had plenty of spiders but it was less than before so I am not complaining). And we added mosquito service for the past four months which was about $400. We had one additional follow up in between and had to move…
Great guy. very polite.. Kept ne posted on what he was doing.
We have used Pointe Pest Control for several years now. Their service is always great. Dan was our tech yesterday. He came to the door asked if we had we had any issues outside of normal service. Very pleased with Dan and Pointe! Thanks!
Alexiss was so personable and professional. He cared about the quality of service he provides. Would recommend Pointe.
Antonio was very polite and even helped me bring in a heavy box that had been delivered. He did his job and didn't bother me or my two dogs.
Great service, very responsive and reasonable rates. Would highly recommend!
It was a good experience. He was professional, friendly, and did a good job.
Milton came again to help control a previous problem. He is always professional and rely on his expertise. Thank you!
Xavier was so thorough and took the time to explain everything. Extremely satisfied. Love pointe. Always thorough
Pointe has done an excellent job for us for years - Mosquitos, Bees, Ants, Carpenter bees & ants, etc. Excellent, professional, courteous and thorough! Tim, Albert and whole team is always great! HIGHLY RECOMMEND
Excellent professional
Very efficient, professional & pleasant
Our technician, Peyton Brown, was extremely friendly and upbeat, even on this frigid day! 😊 he also asked us if we were having any pest issues, we were not. Wish all service people were this nice!
great
Victor was very pleasant and did inside and outside. He let me know when he was on his way and made sure my wife knew when he arrived. Victor is very efficient and thorough. I am very pleased and glad he was our tech for this service.
Pointe has been "on point" for my pest control prevention and mitigation for many years. Tyler displays the utmost professionalism on our service calls. Thank you for all the help!
Very pleasant Jeremy. Thoroughly explained everything. Looking forward to seeing again in the future.
7/31/2023 Richard Thomas took care of our outside mosquito, tick & flea service today. Like all the Pointe personnel we’ve met he’s quite personable and professional—kudos to Pointe for finding such capable technicians. 6/5/2025 Gabriel was here today doing the monthly exterior spraying for fleas, ticks &…
Gabriel Gomez was our technician today. I haven’t often seen the technician spray our yard but today I did. Mr. Gomez did a very thorough job spraying all of our plants and bushes. I was impressed with his work and give him the highest marks. Thanks.
Aaron J did a great job! Very thorough and hard working!
Sam was very thorough on today’s treatment. He listened to my concerns and addressed the areas where I’ve been having a lot of recent activity. He also waited for me to let my dogs out before starting which was nice because I didn’t see his text that he was arriving soon.
The technician was very professional, responsive, and helpful with questions. Addressed all our concerns with an explanation.
The technician was very friendly and informative
He was great!
Irving Aguilar was very thorough and found the problem areas and addressed them. Very polite.
Technician was professional, accommodating and knowledgeable! Overall easy, simple and effective experience with our outdoor needs. Thank you
Victor from Pointe Pest Control was fantastic! Super professional and did a great job of protecting us from those dang pests! I highly recommend Victor for anyone as he was just a great guy! Keep up the great work
Juan was friendly and efficient
Always pleased with our service and our technician, Adrian
THE GENTLEMAN EXPLAINED EVERYTHING TO ME. HE SAID HE WILL RETURN IN A WEEK OR SO. I WAS VERY SATISFIED WITH HIS PERFORMANCE.HE WAS GREAT!!VERY SATISFIEDHe was great
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about Pointe Pest Control - West Chicago
Is Pointe Pest Control - West Chicago good?
Yes by most measures: 4.9★ from 8,592 Google reviews and an Experts Score of 35/100 (grade D), #35 of 40 ant exterminators we track. 3.5% of reviews in the last two years were 1–2★ (category average 1.1%).
How much does Pointe Pest Control - West Chicago charge?
Customers reported a typical bill of $128 (middle half $91–$184), 30% above the ant exterminators median of $99.
What do customers hire Pointe Pest Control - West Chicago for?
Mostly general pest inspection (1320), spider extermination (1311), rodent extermination (1251), ant extermination (1244).
Does the owner respond to complaints?
The owner replied to 30% of 1–3★ reviews (category: 61%).
