Is Pointe Pest Control - West Chicago any good?
Our verdict: mixed — #35 of 40 ant exterminators, better than 13%. Customers single out its track record and craft & service; accountability is where it trails.
Track record — better than 99% of peers
Craft & service — better than 82% of peers
Momentum — 9th percentile
Satisfaction — 6th percentile
Accountability — 6th percentile
Price $$$: 30% above typical
Pointe Pest Control - West Chicago for mosquito extermination
Clear ✕370 customers reviewed a mosquito extermination job here and rated it 4.94★. Most paid $200+ (category typical: $76–$144). For this job it ranks #6 of 30 ant exterminators we track.
All 370 Google reviews tagged “Mosquito extermination” · showing 140
Great service! Absolutely will recommend!!
My technician did a great job. He was professional, timely , observant and attentive to my household's needs. Thank you for continuing your excellent service and extra assistance when needed. Ryan was great and is a great asset to your team, sorry he is transferring to other location .
Great service, safe and easy!
In simple term very profession and courteous.
Pointe Pest Control does an amazing job on general pests/bugs and mosquito abatement. Ryan was our tech today, very friendly and great work! thank you.
Chris was on time, nice, knowledgeable and efficient. Great representative for Pointe!
Payton was very courteous and thorough, he is a winner.
Samantha was very professional. She was respectful of protocols for covid and answered all my questions about the service that was to be performed. I review the place that need focused treatment and she was understanding and made sure all of those areas were completed. The weather was rainy and she explained how…
Thank you very much, Jose, my husband mentioned your professionalism, knowledge, and how pleasant you were. We are grateful and thankful!
Nico was very helpful - he answered all my questions and did a thorough job.
We have been using this company for a while for regular pest control (which has been fine, we have still had plenty of spiders but it was less than before so I am not complaining). And we added mosquito service for the past four months which was about $400. We had one additional follow up in between and had to move…
Great guy. very polite.. Kept ne posted on what he was doing.
We have used Pointe Pest Control for several years now. Their service is always great. Dan was our tech yesterday. He came to the door asked if we had we had any issues outside of normal service. Very pleased with Dan and Pointe! Thanks!
Alexiss was so personable and professional. He cared about the quality of service he provides. Would recommend Pointe.
Antonio was very polite and even helped me bring in a heavy box that had been delivered. He did his job and didn't bother me or my two dogs.
Great service, very responsive and reasonable rates. Would highly recommend!
It was a good experience. He was professional, friendly, and did a good job.
Milton came again to help control a previous problem. He is always professional and rely on his expertise. Thank you!
Xavier was so thorough and took the time to explain everything. Extremely satisfied. Love pointe. Always thorough
Pointe has done an excellent job for us for years - Mosquitos, Bees, Ants, Carpenter bees & ants, etc. Excellent, professional, courteous and thorough! Tim, Albert and whole team is always great! HIGHLY RECOMMEND
Excellent professional
Very efficient, professional & pleasant
Our technician, Peyton Brown, was extremely friendly and upbeat, even on this frigid day! 😊 he also asked us if we were having any pest issues, we were not. Wish all service people were this nice!
great
Victor was very pleasant and did inside and outside. He let me know when he was on his way and made sure my wife knew when he arrived. Victor is very efficient and thorough. I am very pleased and glad he was our tech for this service.
Pointe has been "on point" for my pest control prevention and mitigation for many years. Tyler displays the utmost professionalism on our service calls. Thank you for all the help!
Very pleasant Jeremy. Thoroughly explained everything. Looking forward to seeing again in the future.
7/31/2023 Richard Thomas took care of our outside mosquito, tick & flea service today. Like all the Pointe personnel we’ve met he’s quite personable and professional—kudos to Pointe for finding such capable technicians. 6/5/2025 Gabriel was here today doing the monthly exterior spraying for fleas, ticks &…
Gabriel Gomez was our technician today. I haven’t often seen the technician spray our yard but today I did. Mr. Gomez did a very thorough job spraying all of our plants and bushes. I was impressed with his work and give him the highest marks. Thanks.
Aaron J did a great job! Very thorough and hard working!
Sam was very thorough on today’s treatment. He listened to my concerns and addressed the areas where I’ve been having a lot of recent activity. He also waited for me to let my dogs out before starting which was nice because I didn’t see his text that he was arriving soon.
The technician was very professional, responsive, and helpful with questions. Addressed all our concerns with an explanation.
The technician was very friendly and informative
He was great!
Irving Aguilar was very thorough and found the problem areas and addressed them. Very polite.
Technician was professional, accommodating and knowledgeable! Overall easy, simple and effective experience with our outdoor needs. Thank you
Victor from Pointe Pest Control was fantastic! Super professional and did a great job of protecting us from those dang pests! I highly recommend Victor for anyone as he was just a great guy! Keep up the great work
Juan was friendly and efficient
Always pleased with our service and our technician, Adrian
THE GENTLEMAN EXPLAINED EVERYTHING TO ME. HE SAID HE WILL RETURN IN A WEEK OR SO. I WAS VERY SATISFIED WITH HIS PERFORMANCE.HE WAS GREAT!!VERY SATISFIEDHe was great
Matthew does a great job. He is always on time, finished quickly and was very helpful..
Always on time and the personnel are very polite
Mohand did a great job of servicing our location! He was extremely helpful in explaining everything he would be doing and was very timely in going about doing it. His customer service is excellent! I would certainly recommend Pointe Pest Control to everyone.
Excellent service as usual!
The technician that came out to our house today was EXCELLENT and very thorough Would be glad to have him back every time.
Reliable, personable, professional and trustworthy. Techs who go beyond the norm, making sure your puppies and dogs are safe too. You get great service OR you cancel the service without penalty; how all reputable service companies operate. And yes, they make sure all the spiders, bugs, mosquitos and any pests are…
Always does a good job
Excellent service as usual!
Our service man was VERY helpful and did a good job!!!
This is our second mosquito treatment. So far no issues in being bitten by mosquitos while sitting on our patio at dusk. Thanks Lyle!
We have used Pointe Pest Control for years and are completely satisfied with their service and their results. Their technician's do great work.
Thank you for good service.
Our technician Thomas S. was on time. Good costumer service.
He called ahead and was on time. He is extremely knowledgeable and explained all that he did. By far the best technician we have ever had from Pointe
Alexiss and the entire customer service team is great! I highly recommend this company.
Excellent
Anthony did a wonderful job!
He is the most friendly, professional and nice person there is . He explains what he is doing and why! Pointe is a very responsive firm. We started using them a few years back after our neighbor referred them. Pointe has taken care of their property for over 15 years.
Mr. Wesley Reese was outstanding in his knowledgeable and thorough treatment of our property.
The day Point came to spray my lawn, they noticed the windows in my house were open. I was not home so they called me. I could not close the windows. So they reschedule for another day. I really appreciate how attentive they are and professional to get the job done right AND safe. Awesome company!!
Jacob outstanding Tech. Pointe great service and price. They get the job done.
Alex was very nice and courteous.
Technician was on time and professional and happy to answer any questions I had.
Amazing service by Alex Mata! Our tech was professional, courteous, kind, safe, and went out of his way to ensure he treated everything to our satisfaction.
Good discussion with technician about application and questions.
Excellent service by my technician Johnathon
Appreciate the service. Avoiding my vegetables and herbs, yet still minimizing the amount of mosquitos I need to contend with.
Ryan was so helpful and knowledgeable in how to prevent pests from getting in our home. They were able to schedule us quickly, Ryan came right on time, and he even suggested some things to help us with other problems. Thank you!
Pointe Pest Control has been a great service for us. Today the knocked out a wasps nest we didn't even know about!
Our tech was knowledgeable and polite
Technician Joseph Seidelman is the kind of tech you want on your property. He was kind, professional and diligent, while being efficient. An excellent representative of Pointe Pest Control out in the marketplace. Thanks for sending him over.
Informed me of the work planned, considerations because of the weather and when work was completed.
Eddie provided great communication and exceptional service.
Adrian did a good job.
Joseph came to my door, introduced himself and discussed the service. Once he completed the service , he advised me on precautions. I was pleased with today’s treatment. We had the mosquito service done a month ago and it had been working well. No bug bites! Thank you
Extensive care to not missing any areas.
Joseph was a friendly professional young man who took great pride in doing his job. Did a complete walk around our property listening to my explanation of my concerns as the mosquitoes eat me alive. Assured me I could enjoy our patio free of bug biting mosquitoes! Thank you Joseph!
Great and very responsive customer service. The service tech are always friendly and professional.
Very good crew with good attitude. Looking forward to no mosquitoes this summer.
Mason, the technician, was super polite!
When we have them spray. Ticks and mosquitoes aren’t an issue on our acre property
We have a lot of deer ticks in our yard and Pointe Pest's Mosquito and Tick monthly treatment definitely helps reduce their numbers. The techs are professional and very thorough. Josiah treated our yard recently, explained everything he was going to cover in advance, and was punctual and friendly. Highly recommend…
Pointe's professionalism and service are exceptional. Always on time, they do a great job. Mason was very friendly and knowledgeable. I have used Pointe for years and will continue to do so.
Love Pointe Pest Control! I’ve been using them consistently for a number of years and I’m very happy with their service. Today Mason did the mosquito service on my yard and he was very thorough, including picking up all of my dogs toys from the lawn so they wouldn’t get sprayed. I also have them come out quarterly…
Very friendly service!
The technician was willing to come back later in the day to perform a mosquito treatment when he was unable to do so because our dog was outside when he originally arrived. This certainly added additional time to the technician's day and we were very appreciative he was willing to return the same day.
Thanks for your help Scott! Looking forward to a summer outside.
Everything went well
Always on time
Mason was informative and professional.
Alex was great! Always appreciate the quality service from Pointe.
Quick and efficient courteous technicians
they did very good job Michael Ellis was professional and did his work absolutely perfect with care and explain everything. he went all over the place took his time with no rush
Nick has been our technician for awhile now and his understanding of our house and pest issues has helped keep our pest issues down. Great work as usual!
He w as very professional, polite and just great. Your lucky to have h I'm. Have a great day.
Mike was the most helpful Pointe technician we've ever had. He came up with thoughtful solutions and was genuinely interested in our various dilemmas. We have been long time customers with Pointe and they never disa-POINTE! Mike was friendly, enthusiastic, smart and courteous. Thank you again Mike for your help.
We had been trying to get rid of mice in our home for a very long time and were never really successful until Milton came into our lives. He spotted all the entry points and we have successfully rid our home of these pesky varmints. No one else was ever as thorough. We are blessed to have him i our lives and…
Technician was vey polite and thorough!
Great service! Jonathan was a great service man and he made the whole process quick and easy. 10/10 will use this company for a long time
My Technician Tazauras was very professional. Since using this business, we have had virtually no problems with any pests. Very happy
Pointe Pest Control Tech Adrian did a fantastic job. Adrian was very professional!
Austin serviced our home today He arrived on-time, was very professional and knowledgeable when offering services for us to choice from. We would certainly recommend based on our experience.
A+
service call 7/19/22 (5 Stars!)
My technician, Michael Ellis, was super helpful and professional. He explained everything to me and took the time to ensure I didn't have any lingering hives. He was thorough and efficient in his service, friendly and kind in his delivery. Thank-you so much Michael!
Jonathan was nice, professional and gave clear instructions on what to do after the spray. Service is always good.
We called this morning to report mouse droppings in our kitchen, and they had help here in about an hour! Our serviceman was simply outstanding: courteous, thorough, pleasant! Many thanks!
PointePest Control is a very competent and discreet service that tracks and sprays or treat your home's perimeter quarterly. If you have any in-house problems, they will include that on your visit or you can make a second appointment. All visits I had under this contract whether inside my house or on the…
This company says they'll come out and don't, and don't call to cancel - but they always call to tell you they're on their way. Odd. The have not shown up to 2 visits that I can remember. But always remember to charge payment. I just called to cancel and they couldn't get me off the phone fast enough, not one…
I'm so impressed with their mosquito control service. We are finally able to enjoy our backyard in the evenings! What a world of difference it makes. Thank you!!
Adrian Garcia was the most personable person. Explained what he was going to do and again when he left.....Very nice young man...Point pest control is truly a reliable company!!!!!
Thank you Adrian for your professionalism and timeliness.
They are very responsive and professional. My technician, Ambrose, listened to my concerns and addressed them. I definitely recommend their services.
Tony came to the house and was very thorough. I appreciated his willingness to get in the crawl space where most of the rodent activity and look for entry points.
Always great service and great providers! Was very pleased with the service and professionalism of Point Pest Control. Cody W. was so kind and choose not ring the door bell after seeing we might have a baby. He took the time to call to let us know he had arrived! Very pleased!
Technician was great and very knowledgeable
Very pleased with service guy, he was very thoughtful, polite and did a wonderful job.
Timothy Corona, 5 STARS...... Professional, courteous, knowledgeable. Explained the backyard treatment in great detail. Thank you
Listened to my concerns and acted on them.
Service was very professional and on time. Technician was friendly and knowledgeable about product.
Eddie is very friendly and professional. He is usually the technician that ends up servicing my home. I've been a customer for a few years on the quarterly plan. It is well worth the money for friendlyservice and peace of mind. Thank you!!
Robert serviced very thoroughly and was so helpful with any questions and so happy he took care of our home . We feel good knowing we can sleep at night with nothing in our house. 5 stars Robert. Thank you so much!
Jamian did a great job explaining the services and removing my pest problem! Thanks!
Was very helpful and pleasant as always. Thank you. General outside and garage pest control.
Every single person I’ve talked to over the phone or in person has been INCREDIBLY nice and has talked to me in detail about what they’ll do! They always listen to me and answer all of my questions, and they never do anything unless they’ve asked me or explained to me first what they plan to do. They’re super…
Matt was very professional and informative. He walked me through the process and had clear communication each and every moment of the appointment.
Ryan was very professional and did an outstanding job.
Fantastic! I couldn't ask for more.
Fernando called prior to coming to my residence to let me know he was on his way. He waited patiently for me to answer the door and then introduced himself. He was pleasant, professional, and did an excellent job covering the interior and exterior of my home . I was very pleased to see him wipe all the cobwebs off…
The technician was on-time, professional, courteous and thorough. One of the best!
Good job, thorough.
We were very pleased. Technician was courteous, thorough and took time to complete his work and discuss with us afterwards. The first visit we had a few weeks ago seemed rushed and not so thorough.
I love Pointe! Great work—great results. Much better than the other big name companies. We used to have a terrible ant problem every year, but not since we started using them. Also, they send reminders and call when they’re coming. The technicians who come to your home are such a pleasure to work with. Can’t praise them highly enough.
We have had Marc Corona twice as our technician and he couldn’t be more friendly or competent. We switched to Pointe after using a different pest control company and are so happy we did! Great service and effective treatment, would highly recommend.
Jorge was very professional, wore his mask and booties over his shoes and did the entire outside, inside and crawl space. I got phone calls when he was on his way. This was their first visit and I was pleased.
An extremely professional service! I get emails about upcoming service appointments, detailed reports afterwards, and there's an intuitive customer portal, too. On top of that, Pointe technicians are always friendly, communicative, and courteous.
My technician, Albert, was very thorough!
Great job
Jennifer did a great job! Knowledgeable, friendly, and professional. 🙂
Wesley checked with us to make sure there wasn’t any new activity in the house. He went ahead and got rid of cobwebs and checked the garage. We appreciate his thoroughness.
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about Pointe Pest Control - West Chicago
Is Pointe Pest Control - West Chicago good?
Yes by most measures: 4.9★ from 8,592 Google reviews and an Experts Score of 35/100 (grade D), #35 of 40 ant exterminators we track. 3.5% of reviews in the last two years were 1–2★ (category average 1.1%).
How much does Pointe Pest Control - West Chicago charge?
Customers reported a typical bill of $128 (middle half $91–$184), 30% above the ant exterminators median of $99.
What do customers hire Pointe Pest Control - West Chicago for?
Mostly general pest inspection (1320), spider extermination (1311), rodent extermination (1251), ant extermination (1244).
Does the owner respond to complaints?
The owner replied to 30% of 1–3★ reviews (category: 61%).
