Is Pointe Pest Control - West Chicago any good?
Our verdict: mixed — #35 of 40 ant exterminators, better than 13%. Customers single out its track record and craft & service; accountability is where it trails.
Track record — better than 99% of peers
Craft & service — better than 82% of peers
Momentum — 9th percentile
Satisfaction — 6th percentile
Accountability — 6th percentile
Price $$$: 30% above typical
Pointe Pest Control - West Chicago for termite inspection
Clear ✕26 customers reviewed a termite inspection job here and rated it 4.92★. Most paid $140–160 (category typical: $128–$426). For this job it ranks #21 of 29 ant exterminators we track.
All 26 Google reviews tagged “Termite inspection”
Xavier was so thorough and took the time to explain everything. Extremely satisfied. Love pointe. Always thorough
Jonathan Jimenez serviced our home today while we were at work. Overall, we have been pleased thus far with the service of Pointe Pest Control.
Joseph our Tech was great to work with
Excellent
I’ve used Pointe Pest control for a multiple years now. Service specialist are very knowledgeable and they explain their answers to your questions thoroughly. You don’t always get a phone call to time of arrival is the only issue.
Our technician Xavier was very helpful and did a professional, thorough job.
Nice service friendly technician
We were very pleased. Technician was courteous, thorough and took time to complete his work and discuss with us afterwards. The first visit we had a few weeks ago seemed rushed and not so thorough.
Sebastian was very helpful, friendly and professional. He was able to answer all my questions, explained to me exactly what he was going to do and why, and did a thorough job. I very much appreciated someone taking pride in their job and providing a good service.
Very polite and made us feel safe knowing everything being taken care of.
Brandon arrived on time and conducted a thorough inspection of the outside of our house. He was very polite and very professional. He knew about some of the issues during the previous inspection and address them during this time. Overall, he was very reliable.
They are very proactive and responsive.
Always on time and great communication.
Great!
He did an amazing job and was very thorough.
Fernando the technician came to my place after making an appointment. Very thorough, took his time to explain everything he saw and what he was applying. Was really happy with his service. Will be using them in the future for sure.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about Pointe Pest Control - West Chicago
Is Pointe Pest Control - West Chicago good?
Yes by most measures: 4.9★ from 8,592 Google reviews and an Experts Score of 35/100 (grade D), #35 of 40 ant exterminators we track. 3.5% of reviews in the last two years were 1–2★ (category average 1.1%).
How much does Pointe Pest Control - West Chicago charge?
Customers reported a typical bill of $128 (middle half $91–$184), 30% above the ant exterminators median of $99.
What do customers hire Pointe Pest Control - West Chicago for?
Mostly general pest inspection (1320), spider extermination (1311), rodent extermination (1251), ant extermination (1244).
Does the owner respond to complaints?
The owner replied to 30% of 1–3★ reviews (category: 61%).
