How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%82+19.9Value 14%100+14.1Replies to reviews 7%23+1.6Craft & service penalty93−0.7Momentum penalty76−2.4Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCOREPointe Pest Control - West Chicago
Aurora, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #54Position by Experts Score among all companies we track in this category. of 60 ant exterminators · 4.9★ from 8,592 Google reviews
Report card
Percentile vs other ant exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: replies to reviews.
Reviews for your job
Customers hired Pointe Pest Control - West Chicago for 8 kinds of job.
Pointe Pest Control - West Chicago for ant extermination
Clear ✕All 1,246 Google reviews tagged “Ant extermination” · showing 400
Could not have been better, professional, courteous, knowledgeable and productive. Just terrific! Milton always does a great job !
Very efficient and great service. Dan was extremely friendly and very informative and thorough in the treatment of our carpenter ant problem as well as spraying for out-of-doors buggers.
Great service! Absolutely will recommend!!
This group is thorough and trained well to do their job.
We have quarterly, services from Pointe Pest Control, and when scheduling those services, we always request Milton. He is friendly and engagin, prompt, thorough, and is customer-focused/centered. He explains the services to be performed, and reviews them after completion. We enjoy seeing him and know that he…
Tech did not address the front of the house. I called the office to have a tech come back. The lady answering the phone was not professional and hung up on me when I was saying good bye.
Juan was very prompt and arrived on time! He was concerned about my concerns and addressed them!! Did a great job!
Timothy for very thourough and pleasant!
Dan is amazing. He serviced our home since before our daughter was born keeping it safe from all the critters.
Excellent communication and work...We are Ant free!!!
Excellent service.. explain all problems and procedures being done great cleanup.. professional and friendly
He was professional and very thorough. Great!!!!
Our technician, Leo, arrived on time, inspected the property, discovered more carpenter ants than we had, and went about his procedure to get rid of them and prevent them from entering the house. He was very pleasant, explained what he was doing and answered all our questions. We were very pleased with his work today.
Genssie was very polite, answered all my questions and finished the job thoroughly and quickly.
Payton was very courteous and thorough, he is a winner.
Milton is the best. If possible we would like to have him do our home every visit. Thank you and have great day!
Professional, courteous and friendly
Thank you very much, Jose, my husband mentioned your professionalism, knowledge, and how pleasant you were. We are grateful and thankful!
Kevin did meet me on arrival as I had asked. I showed him my concern and current activity by moles and discussed the ant issue. He cleaned the house and treated for the ants but I saw NO treatment activity for the moles. I had asked him to use gummy worms to treat the mole issue. He left but never said he was going…
Victor Matthews is always professional and does an excellent job taking care of the problem at hand. I had an ant infestation in my bathroom and it was treated and they were gone in less than 24 hours
Excellent service and customer care! Juan was fantastic, thoroughly explained everything he was going to do and gave us options to best fit our needs. Highly recommended from phone call to completed service. Issue was resolved same day, thank you!
Milton was great from start to finish. He was very friendly and kind. He explained what he was going to do and showed me what to expect from the initial treatment. I really liked his professionalism and thoroughness. I hope he's the one who always gets assigned to my home.
This company was recommended to me by my daughter. Very professional and responsive from the start. Alexiss, Ryan P. and Joseph were very knowledgeable and respectful of our home/property. So far, so good. Will update post as we go through the yearly treatment. Update: Company is still consistently reliable and provide effective treatments.
Melvin did a great job. Very professional and pleasant. Knows what he's doing and did a thorough job. Thank you!
Carlos was polite, professional, and knowledgeable. He checked in at the beginning of this visit in order to address any specific concerns I might have, and spent extra time examining the property for additional pests while treating for the ones I mentioned. I really appreciate his thoroughness.
He hade very good mannerisml, snd professional, sprayed in side , and out side, ask if we had any questions.i was very pleased Antonia Smith
Jonathan has done an excellent job since i elected this service. He is very knowledgeable and also very personable. He lets me know what has been done, and actually listens to me, and has given me what he has done, and I really am glad I elected this service. Hats off to Jonathan Jiminez!!
Was very nice and informed us of what he was going to do, asked if we had any specific areas we wanted treated…
We have used Pointe Pest Control for several years now. Their service is always great. Dan was our tech yesterday. He came to the door asked if we had we had any issues outside of normal service. Very pleased with Dan and Pointe! Thanks!
Bridget was incredibly helpful in getting me the right service for my needs and same-day treatment. Genssie was very professional, knowledgeable, and efficient in handling the treatment of my home. Definitely would recommend this wonderful service.
John was very nice and proficient. I was having mosquito problems with all the rain recently and he sprayed my entire property and put 3 mosquito cages nestled in plant areas in 3 different locations. John explained what he was going to do and why. Now I'm good to go for the remaining mosquito season!
Ben was our technician and his communication regarding his eta was great. Clear explanation of inspection and services. Will continue using Pointe simply because of today’s experience.
Thank you for listening to my concerns and recommending the appropriate services.
Technician, Jamian, was prompt, professional and explained what treatment he was using that day, and what pests he was focusing on (tiny ants, spiders, wasps).
Leonardo did a fantastic job today. Thorough and complete. Great explanations! Thank you!
Initial call(s) and first visit outstanding. In both cases I was given all the information I needed to feel confident in their services.
Milton arrived promptly on time and was an absolute pleasure from start to finish. He took the time to introduce himself to our dogs, gave us all the information we needed and then got to work. Excellent customer service and a real affirmation on our decision to go with Pointe Pest Control!
Antonio was very polite and even helped me bring in a heavy box that had been delivered. He did his job and didn't bother me or my two dogs.
Nick was very good and friendly. He treated inside/outside for ants and did so quickly and met my expectations
Isiah did a great job explaining what he was going to do. He answered our questions. We would like him to continue to be our tech.
I had a great experience with Pointe Pest Control from start to finish. Angel, my customer service representative, was fantastic to work with. He took the time to explain everything clearly, answered all of my questions, and made sure I understood the process and what to expect. When it came time for service,…
Excellent service On time Addressed all of my concerns
It was a good experience. He was professional, friendly, and did a good job.
Xavier was so thorough and took the time to explain everything. Extremely satisfied. Love pointe. Always thorough
Malik was very friendly and thorough. He explained everything he was doing and gave me tips on how to protect my home from pests. I highly recommend Malik and Point Pest Control.
Our tech Austin, who has been our tech the last several years now, did a thorough and complete job both inside and out. Very friendly and listened to an issue I had and treated for the problem. Utmost in professionalism.
Knowledgeable people and prompt service. Listened to my concerns and took care of the issue
Genssie did a fantastic job explaining and applying the pest control product. I am happy that we went with a company that treats all pests.
Jonathan Jimenez serviced our home today while we were at work. Overall, we have been pleased thus far with the service of Pointe Pest Control.
Pointe Pest Control has eliminated my rodent problem and do a great job keeping my insect problem under control. Living in an ant free environment is wonderful!
Professional. Competent. Customer Centric.
Our technician, Peyton Brown, was extremely friendly and upbeat, even on this frigid day! 😊 he also asked us if we were having any pest issues, we were not. Wish all service people were this nice!
Prompt, efficient service as always. Thanks!
Jonathan Jimenezas a service technician today and he was very profesional and thorough.Specific areas where pointed out to him, and he addressed the areas I mentioned to him. I was very plesed with his service.
Irving provided quick, professional, and friendly service. He called before arrival, covered his shoes before coming inside, did his work, and answered all of my questions. Pointe Pest Control was quick to follow up after I first reached out. Their prices are competitive, and the follow-up emails are nice for…
Julian called with an eta and arrived on time. Services performed were through. Highly recommend Pointe Pest Control.
He was informative. Can't say enough good things about him. He was top notch and went the extra mile to make sure my problem was resolved. LINDA
Carlos Skenandore was very professional, did a thorough job and we couldn't be more satisfied with the service he provided. I would highly recommend. Friendly and professional for sure. He communicated what needed to be done and completed the tasks quickly and professionally.
Milton was great! he explained everytning thoroughly, was on time and professional!
Milton was extremely professional, very informational, and extraordinarily thorough. Would highly recommend!
Tony arrived on time, explained how the treatment would be applied, how it worked and patiently answered my questions. He smiled the entire time and gave me confidence that I made the right choice with Pointe Pest Control.
This was the second time that Mr. Peyton was sent to my home. It's also the second time that Peyton was easy to talk to and explained things thoroughly. "IF", Pointe Pest Control needs to send another technician now and again if necessary. I hope they send Peyton!
Antonio is conscientious, competent, thorough, and personable! Outstanding young man! Please keep him assigned to my Account.
Milton is the best! Knowledgeable and Professional.
Joe was nice and ansered our questions. He was professional and informative.
Milton came exactly on time. He explained how the service works and made sure to answer all of my questions. I look forward to a bug free environment and am happy to know I can call them if I see the happy creatures around in the meantime.
Technician was excellent
Peyton called with an ETA and arrived on time. He listened to the problem we were experiencing and explained what was the problem. He then proceeded to treat the area where we were experiencing a problem and also went outside the house and sprayed the base of our home.
We were dreading having someone come to our house to take care of a sudden ant problem in bathroom and at one of our outdoor entrance doors. Then your Michael Ellis arrived. He made us feel at ease. Asked for more detail of our problem. Told us step by step what he'd be doing inside and outside. Very…
He did a very good job. Very friendly and helpful. Have seen no ants since he serviced the house.
Put out traps for mice. Filled in holes in garage so that mice cannot get into house. Very nice and agreeable to any request I had as a customer.
Michael was so nice and very professional.
Eddy performed very good service, I am very happy the way he took care.
Victor was very pleasant and did inside and outside. He let me know when he was on his way and made sure my wife knew when he arrived. Victor is very efficient and thorough. I am very pleased and glad he was our tech for this service.
It was a pleasure having Milton walk me through our attack plan of pest control. He was prompt, friendly, and knowledgably, and I feel like our family is in great hands.
Technician Leo was very friendly and professional. He went out of his way to make sure I was satisfied with my concerns.
Very good service. The technician was thorough and explained everything and the customer service staff are great to talk to.
Jonathan Jimenez with Pointe Pest Control always does a fabulous job in helping me clear my home of unwanted pests. Eves are thoroughly wiped down for spiders and other critter nests, the ground is searched for areas when critters can enter. Very pleased with the service and the company
Antonio Smith our tech was very friendly and helpful. Thorough inspection of the outside and took time to speak with us to identify our concerns and work towards fixing them. Appreciate the entire team there and highly recommend.
A+
Great service. Very knowledgable, friendy and always checks before performing services to see if anything is a problem area. Highly recommended! Great for 15 years now!!
Victor was professional, thorough and kind
Pointe pest control very professional. Reasonable pricing. Joseph Robello, technician, very informative, professional and competent.
Pointe Pest Control is the best Pest Control company I have used so far. We switched to Pointe from other big companies since those companies' services were over-promised but under-performed in the past years. Also, I found Pointe based on "Best Pick Reports" Quality Home Services Guide" for North Shore Area and…
Great and very professional service technition named Adrian Garcia. Pointe pest control exceded my expectations. The best of the best I highly recommend this company.
Irving is very professional, helpful, and friendly. I highly recomended.
I am very pleased with the work done by Pointe Pest Controls tech, Jonathan. He was very professional and knowledgeable. He explains what he is doing and makes suggestions on what to look for to avoid the problem from happening again. Thank you.
Milton was very friendly, thorough and helpful. I voiced bug and rodent concerns and he was very informative and took care to work to solve the problem. I would recommend Milton to take care of all our needs with pest control. He makes the visit pleasant. Well done Milton!
Joseph our Tech was great to work with
Carlos did a wonderful job this week! He did everything that we asked! And after I was done showing him our problem areas, he stayed longer and applied more chemicals in areas that concerned him! He more than covered the bases and it was his first visit to our home! Thank you very much!
My technician Josh was fantastic. Friendly, informative and thorough.
Pointe has been "on point" for my pest control prevention and mitigation for many years. Tyler displays the utmost professionalism on our service calls. Thank you for all the help!
Jonathan has been really helpful! We recently bought our home and have been dealing with pests as the weather changes, and Pointe has been easy to set up appointments with, punctual, and our tech answers my many questions and is thorough. They’ve been out 3 times in the last month to help with issues that have come up, and we’re happy with results so far.
Very satisfied with Pointe Pest Control. In addition to normal scheduled outside services, they accommodate our requests for inside when needed, and inquire if we have any additional concerns at each call. At our most recent service, technician Sage was prompt, comprehensive and courteous.
Service and the technician are the best! Thank you!
Pointe were great at decreasing the ant population that invades my home every spring. They make suggestions on how to improve my surroundings to keep the insect world at bay. They are professional and thorough in their treatment, and consistent to make sure i get the best service. They hve a wide range of services and affordable.
Saige was great. Professional, Polite and efficient. He inspected my home and provided feedback. He took extra measures for looking for entry points and was very detailed in his methods. Very pleased with his work. Highly recommended
conscientious
Technician was timely, professional and answered all my questions so I could understand.
Good service provided by Michael. I though he was very knowledgeable and patient with me.
Professional quality work, very friendly and knowledgeable.
As always, very professional Tyler is great!
Kevin W. is a great technician. He is courteous and professional. Very good job! Thank you
Joseph always does a great job and we appreciate his due diligence when he is out to service our home.
Friendly, thorough, professional service!
Pointe Pest Control provides dependable service. In the past, we had problems with ants and wasps. Pointe has greatly reduced those problems.
Austin is very courteous, and does an excellent job.
The technician was very professional, responsive, and helpful with questions. Addressed all our concerns with an explanation.
Excellent representative
This is the second time I have had this company to my home. Mohand does a great job, so much better than the company I had before. Very happy with the service!
The service tech mess horrible Barely spoke and when I asked questions it was like he was annoyed! Very uncomfortable
Wonderful service … puntual and profesional. Found our problem with the mice. Great news.
Our technician called before coming, arrived on time, was very informative and thorough.
very thorough, he did a great job
Milton is professional, knowledgeable and courteous.
Matt was here yesterday. He was friendly and so accommodating. He did a very thorough job even identifying some areas that needed some extra attention. Hope to see him on my next appointment.
The technician, Adrian, was very polite and kind. Described everything he was going to do and answered all of my questions.
Jamian was very respectful and made some suggestions on how to best treat our problem.
Adrian Garcia was our technician today. He was kind and courteous and knowledgeable. We hope to have back for our next visit
Milton was professional and pleasant to work with.
He did a great job I am fully satisfied He informed me what he had done he was was very though I recomend this company to any one with pest problems
Lamont arrived when expected and did the pest control service in the front of the house, on the sides, and in the back despite the snow buildup. Thank you!
Joe was on time professional , called before he got here in my eyes he couldn't have done anything more to help my pest situation. I was very impressed will recommend you to friends and family.
Nick is fantastic! He is incredibly knowledgeable, professional, and helpful. Since having Pointe Pest Control treat our home and barn on a quarterly basis, we've seen a dramatic improvement with insects & pests! And he proactively removes any wasp/bees nests that could become an issue along the exterior.
Lamont was very professional and thorough and answered all our questions. He was patient and provided great service.
So glad we decided on Pointe Pest Control! We’ve met Matt and Cory so far and they were super professional, friendly, knowledgeable. We recently moved into a new home and needed help with spiders, outside ants and some wasp nests. They really took care inspecting our home and explaining what they found and what to…
We continue to get excellent service. Michael is a pleasure to work with. Very knowledgeable, and effective when we have questions or problems with some mysterious new insect.
Bryce called me to let me know he was so many minutes away. Which was very nice. He was the first technician from Pointe to figure out our issue with carpenter Bees. We have had this problem with shaved wood over the furniture the last 3 summers and no one could figure it out. Bryce went over and beyond until he…
I have never needed an exterminator before but this year the ants were a problem, My daughter used Pointe and recommended them to me. I was very happy with the service. Glenn was very friendly, helpful and through in explaining their service from A to Z. Marcus was the person who came out to get rid of the ants. He…
Professional, timely and thorough!
Technician is great. Very accommodating and thorough. Answered questions and did what we asked of him.
Technician is always on time and very thorough in his work..
Technicians are friendly and professional. They always check with me before starting to see what pest problems I'm having.
Did spray for ants and Quarterly inspections. Wasn't here very long.
David always does a great job.
Excellent service..a very good person that took care of us thank you
Very friendly and efficient!!
Fernando did a great job determining where the bugs were coming in from, treated the areas. I am confident that he took care of the problem! Fernando is awesome!
We have been Pointe Pest customers for the past several years. Our experience with the company and with their service personnel has always been excellent. The Office is willing to schedule appointments in ways that are convenient for me, and the technician shows up on time, every time. We would highly recommend…
I have had great luck with my technicians. I rambled on about all the weird stuff I was noticing, and Joseph took it all in stride, identified problem areas, and gave me some great advice (which just added to all the great advice I had gotten from my last technician!) We have had a reduction in any, fly, and mouse activity and I'm very pleased.
David Rivera is our technician and always does a great job for us, and today he outdid himself. Last night we had an ice storm cover our home and driveway with a thin coating of ice, making the driveway extremely dangerous. I was trying to cross my driveway to get to my car when David so me struggling not to…
Always pleased with our service and our technician, Adrian
Excellent, as always. Professional, knowledgeable, friendly and very courteous.
Jonathan was amazing and very helpful. He was on time and courteous. I highly recommend Pointe Pest control to anyone looking for value and professionalism.
THE GENTLEMAN EXPLAINED EVERYTHING TO ME. HE SAID HE WILL RETURN IN A WEEK OR SO. I WAS VERY SATISFIED WITH HIS PERFORMANCE.HE WAS GREAT!!VERY SATISFIEDHe was great
Great Customer Service, responsive, polite, explained everything they were to do, and made me feel like a valued customer
David was professional and responsive to my questions
Thank you, Jacob for your service for us today! We appreciated your effort and expertise in finding possible entrances and sealing them for the mice difficulty we are having. Your explanation of the situation was very helpful. Your professional work and kindness is greatly appreciated.
Always on time and the personnel are very polite
Always do a good job
Malik is an outstanding technician. He is humorous, friendly, and most importantly, thorough. He explains exactly what he's done for treatment. I would highly recommend him.
Rep did a fine job, checking out the entire home and applying thr necessary product
Turns out they got quite rude with me over email about rescheduling and she said they had offered me more times, all of which I told them I was not available and they are arguing with me that they had done everything they could when they had not listened to my time availability I am one working parent and can’t be…
Excellent service as usual!
Wesley was prompt, efficient, friendly and explained exactly what he was going to do and afterwards, what he did.
Thank you Very Much for the Quick service! Malic is the best!
Efficient, pleasant, thorough. Informative
Bennett Brengman was our technician today. As always, he did a great job. He always leaves the exterior of my home without any trace of spider webs. I truly appreciate your attention to detail. He also rang my bell to make sure and ask if everything inside my home was to my satisfaction. I appreciate his…
Excellent service as usual!
Very polite, friendly, knowledgeable, professional and a credit to the company.
Johnathon Diaz was the tech that came to my home. He was very personable and very knowledgeable about my problem. He is extremely patient and answered all my concerns. He went way beyond to make sure I was satisfied with the service. He explained what to do to prevent any more mice issues. I know he is a definite…
Nick is my technician. He is always prompt, courteous and very knowledgeable. Answers any questions I have and I highly recommend him and the company.
Very professional and knowledgeable. Great service all around. Thank you for all your help.
Kevin Williams visited recently. He called in advance and arrived on time. He listened carefully to multiple concerns we had - then suggested and implemented thoughtful solutions. He is knowledgeable, resourceful, and client-orientated. He was definitely helpful and is a credit to the company.
Attentive and thorough service. Thank you!
I had a HUGE hornets nest in my tree and they came quickly and did an awesome job to remove it. I could not be happier.
Tech came within stated window, called 40 min before as heads up, explained in great detail what he did. Asked if I had more questions. Now let’s hope the ants are all gone soon. He was very very thorough!
Ryan was very meticulous and we were very impressed and grateful.
The tech sprayed all areas of concern.
Efficient friendly and effective service.
Fernando was great!! Went the extra effort to secure the house from field mice. Very professional and quick!! Thank you!! Ryan P. Did a great job! He went around the entire house looking to where the mice could be getting in. He found 1 small hole and blocked it. Other technicians missed it in the past. He was…
Kitchen ants reappeared this spring along with the rain and rising temperatures. My regular Pointe technician was on-sight to address the issue the day following my request. We have been using Pointe for years now and always get great service at a very reasonable price.
We have used Pointe Pest Control for years and are completely satisfied with their service and their results. Their technician's do great work.
Austin is an efficient technician who is affable, polite and very knowledgeable. He is like seeing one of our nephews!
Our tech Ryan was pleasant and appeared confident and knowledgeable.
Explained how ants are getting in and treated the areas very good
Joe was a great technician. Very informative and thorough. He explained in detail what he found and how he fixed the problem. A very good tech.
Nick was the technician today. I had a change of plans, so he only did the outside today. I appreciate knowing I can call them back in-between scheduled services, if something comes up.
On time and very professional
Jonathan did an excellent job of listening to our issues and concerns. He performed an examination of our main floor and basement. He then sprayed where necessary and placed traps where they were needed. He then examined the outside and followed by spraying and plugging some potentially vulnerable entry locations.…
Ryan provided excellent service, he was very knowledgeable and took the time to make sure everything was treated. Would definitely recommend.
On time! Easy to work with. Professional. Service that really works! Outstanding Service done by your tech today !!! Very thorough !!! Professional !!!
Joe was very professional and knowledgeable. I would like to have him continue to service our home. Joe ask specific questions to determine what insects were issues and where he inspect and spray. I thought that he was very thorough and detailed oriented.
Pointe Pest Control has always provided excellent service for us. The technicians are very professional, courteous and knowledgeable. When we have needed additional services for ants, which seem to show up in places in our house during the spring, Pointe Pest Control sends a technician soon after I call them and the…
Josh was great. Did a very detailed job.
Aaron was great. Answered all my questions and was on time 👍
David was knowledgeable, professional, on time and did a great job.
Great job!
Thorough and professional.
Very knowledgeable and pleasant! Took his time and made sure we understood everything he did
He is the most friendly, professional and nice person there is . He explains what he is doing and why! Pointe is a very responsive firm. We started using them a few years back after our neighbor referred them. Pointe has taken care of their property for over 15 years.
Always do great work!
Nick was great! Arrived on time, performed exactly what we needed, and was very pleasant. As usual, we're happy with our service. Thanks!!
Mr. Wesley Reese was outstanding in his knowledgeable and thorough treatment of our property.
Milton provided helpful and friendly service
I’ve used Pointe Pest control for a multiple years now. Service specialist are very knowledgeable and they explain their answers to your questions thoroughly. You don’t always get a phone call to time of arrival is the only issue.
Excellent, on time service!
Ryan P was very friendly, professional, and knowledgeable. It was a pleasure working with him. I appreciate his knowledge and expertise to assist with our current pest issue.
The pest control individual is very knowledgeable and thorough.
very nice and helpful. answered all questions.
Tom was a delight. He explained what he was doing and why. I hope he will always be my technician.
Jacob outstanding Tech. Pointe great service and price. They get the job done.
Our technician was polite, thorough, conscientious and a joy work with!
I didn't speak to the technicians but I saw them working. There were 2 of them. They got rid of cobwebs and sprayed around the house and garage. They sprinkled something in the garden.... maybe for ants??? I'm very pleased with Pointe.
Used their service in 2016 and was very happy with results. Recently had a problem and decided to call them back out. Tony explained the procedure he would implement and what would happen next. Warranty is a win-win for all concerned.
Our technician (Ryan) was excellent. He did a very professional job. He was personable and very knowledgeable.
Mike Ellis was friendly, professional and considerate of concerns about my pets in the house and outside. Thank you.
Thank you, Michael Ellis. In addition to providing your service, you also moved things that were too heavy for me to lift. I appreciate your willingness to help!
Excellent communication and attention to detail when doing application Very pleased Outstanding and thorough work and explanation of findings to me terrific follow through and most courteous
Gerardo was great - friendly, professional, and did a thorough job. We are happy with Pointe and its staff.
This was our first time using pointe pest control, from both the customer service representative, Samantha, and our technician, Jonathan, I was very pleased with how helpful and informative they were. Jonathan came out today and addressed any concerns we had. He Was very clear on next steps and what the products did…
Very professional
Very personable young man. He was very helpful and patient. I send him many thanks.
Mike was very thorough and spent time explaining the process and in looking for source and port of entry.
Ryan is always so helpful. I woke up to fruit flies everywhere and he was kind enough to point out some products that will ensure I don't bring more pests in when I bring my plants indoors.
We've used Pointe Pest Ctl for years and have been very happy with them, but our recent visit from Mike was particularly great. Highly recommend the Pointe team.
Jonathan- our technician is always very helpful and professional.
Pointe pest control does an excellent job controlling ants in my garden apartment. With the previous contractor I had 1-2 ant infestations every year. Since switching to Pointe I’ve had no ant problems.
Very professional and neat.Everything was explained and detailed.Technician was awesome!!!Very friendly.
Alex is polite, professional and very conscientious.
He failed to call 30 minutes ahead. We were disappointed to learn that he was only prepared to knock down a bee/wasp nest. He didn’t treat under the soffits and told us to watch for more activity.
Mike Ellis provided exceptional service. He was profesional and thorough. By far the best service I have received from Pointe Pest Control.
Great place!! Always available to come within a few days if I need an extra service. Would recommend for sure.
Very thorough and respectful.
Adrian was awesome. Very impressed.
Ryan is a true professional. He remembers our home and it's needs and seems to really enjoy his work.
Excellent service
Scottie is awesome at his job!
Nick has been our technician on numerous occasions; and was our tech today. He is very informative, polite and explains everything. We've had very good experience since using Pointe Pest Control.
Was very nice and quick.
Michael was very professional and knowledgeable. He made sure all of our troubled areas were treated and made sure to keep our pups safe! Outstanding service!!! 10/10
Pointe Pest Control has been a great service for us. Today the knocked out a wasps nest we didn't even know about!
I am a new customer and am very happy with the level of professionalism, respect and care the technicians showed while servicing my home for general pest extermination and mosquito extermination. They even removed a WASP nest !!! Thank you Pointe Pest Control!
Jonathan, has been doing the treatments at my house. He called to let me know he was coming. I explained what I had noticed and was concerned about. He did a thorough treatment and said to let them know if I still had a problem. He was thorough, quick, and very courteous. I hope he will be back for next treatment.
Friendly and professional
Very positive experience. I’m happy I hired them.
Nick was awesome. Very informative and professional. I will Definitely be recommending Pointe, especially Nick!
Very thorough and executed this visit Perfectly! He was respectful to wear booties around this house and mindful if we had animals and my daughter. He even went into my crawl space and did a thorough inspection there as well. Pointe is lucky to have him as an employee. I’ll be using these services as needed and…
Our technician Xavier was very helpful and did a professional, thorough job.
Milton was great and very detailed every visit A pleasure to work with
Great service from Johnathan. Very informative and helpful. Called and had a technician come out in just a couple of hours. Very happy with the work that was done. I highly recommend this company.
This service has really kept the bugs away. Very professional service.
They are always super responsive to my calls and send someone out right away if we see any bugs in between scheduled visits.
Michael Ellis was competent, professional, helpful, courteous and knowledgeable. Couldn't ask for a better representative.
Michael was excellent in informing what he was doing and why it was being done done. He also let me know what we can do to minimize pest issues.
Mike was super polite and completed everything with care. Thank you!
The Tech Alex was at my home for the very second time. He knew exactly what to do and what we had done in the past. Thank you for a job well done. He is very professional and knowledgeable about his craft. Listened and explained any of my questions and concerns. Great Job!!!
I was kept well informed. Was asked several times if I had any questions. Very happy.
I was very pleased with Ruben’s detailed inspection and would prefer to have him come the next time. He has been here before and knows the house and issues and does a good, thorough job. He was efficient, thorough and courteous.
Michael Ellis went above & beyond when he did most of the work helping me close crawl space.
Excellent service
Great and very responsive customer service. The service tech are always friendly and professional.
Our technician was exceptional...friendly, knowledgeable
Jonathan R. is friendly, professional and very knowledgeable.
Alex was very professional and friendly. He inspected all areas in great detail. I have had no problems with pest since he came out and provided service to me. He answered all my questions very thoroughly. I was impressed with his knowledge and customer service. Thank you!
Mike is the best service technician I have ever worked with!
I Called and had Technician come the next day! He was on time. Very professional. Was happy to answer any questions. Explained services very well. I would absolutely recommend this company!
The tech that came out to the house today was very thorough. And explained to me what he was doing and how things worked. Especially we bees and my back porch, so as to manage expectations. Great service and value.
very professional, helpful and efficient
Very happy with pointe, they always come when I need them with knowledgeable and friendly professionals
He showed up on time, was courteous and did what I asked him to do.
Jonathan my tech was very knowledgeable and treated every area I have an issue with. I will recommend Pointe Pest Control to anybody I know with pest problems!!!
Mike E was very friendly and great to work with!
We love Eddie! Bye bye ants 🐜🐜
Mike was great. He was extremely responsive and tried very hard to please!
Ivan appeared to have done an excellent job outside only... That I requested because of COVID 19... Yes Ivan did a very complete outdoor and inside our garage application!
Joseph Revello was polite, informative and did a good job.
The technician did a nice job
He was very polite, concerned & helpful.
The technician was very pleasant and polite. He paid attention to our concerns and addressed them appropriately.
Mikey was great! He explained all the treatments applied today and gave advice for future maintenance. I've been using Pointe Pest Control for over a year now. I love the response time and the ability to contact in between scheduled treatments. Great value and well worth the cost to have peace of mind that our yard…
Technician was very knowledgeable and very thorough. Highly recommend.
Great job, very thorough. Ants popped up in place they couldn’t see last time & they addressed the issue !
Very knowledgeable and provided information on what services and products are being done and used.
Genssie contacted me before he came to let me know he was on his way. He showed up on time, did a great job, and was not even bothered by the 3 dogs that greeted him! Excellent work!
ALWAYS ON TIME , TECHNICIAN IS KNOWLEDGEABLE AND PLEASANT . I HIGHLY RECOMMEND HIM AND POINTE PEST CONTROL
Always very nice and make sure you understand the products! My technician nick was super!
Xavier was prompt, thorough and very professional.
Our technician is amazing!
Very knowledgeable technician
Very accommodating. I had an issue with ants. They came and took care of it. Polite and very nice!
We love Fernando so much and are so grateful!!
Attentive to conditions and situation. Did a detailed inspection and analysis of the the area and problem. Took his time and was very thorough. He even applied repellent outside as added prevention and remedy.
Nick has been our technician for awhile now and his understanding of our house and pest issues has helped keep our pest issues down. Great work as usual!
The technician, Bennett, was very courteous, professional and thorough. He explained everything he was going to do and also asked if I had any questions which he answered. He was also very kind. I appreciated his communication skills via text as I requested. I would also like to thank Crystal, who answered my call,…
Our Exterminator Nick Seidelman was great. Showed up on time, was very professional and explained everything to me very well. Definitely recommend this company for there quality service and professionalism.
I had a problem with these tiny little ants in my kitchen and the technician knew just what to do. He put down some bait and believe it or not the next day the ants were gone (so far).
Hey ALex I left the garage mice traps out in front on driveway but you must not of filled one of them as it feels empty?
Joseph, Scottie and Rob did work separately at my property. Both were professionals, paid attention to our needs and had great experience. Would recommend Pointe Pest to anyone.
Fernando was great! He was quick and professional.
Nick has serviced my Townhome twice , and both times he’s been very professional , helpful and explains the issue and what he is doing . He also does his work quickly and throughly . Thanks Nick!!
Very happy with this service. On the last visit, Malik identified problems in the foundation that are probably causing mice issues. He also set bait traps in the basement for mice and clearly explained how they work.
Great service today!
Michael Ellis was great. Called before coming, answered all my questions, performed service quickly & cleanly.
friendly and courteous
Always appreciate the service.
they are always very punctual and professional!
Excellent response..always friendly
Tom was our technician today from Pointe Pest Control and he is great! He always called 15-20 minutes prior to his arrival, he thoroughly educated me regarding the specific pest control concerns I had and was very kind. I would highly recommend Pointe Pest Control.
Technician Miguel Olvera was knowledgeable and efficient. Explained things that he performed and was polite and courteous. We had Terminix before and there is no comparison. Pointe was far superior in their service and response. Definitely recommend them.
Alex was very informative; he answered all my questions. We are very pleased with his service.
Alex did an amazing job again. He took the time to explain everything and answer all my questions too. Thank you so much for everything you did. Always a pleasure working with him and Pointe Pest Control!
Xavier was professional and was thorough. Very pleased with Pointe Pest Control.
Michael Ellis was very thorough, knowledgeable, and professional. Highly recommend.
Michael was excellent, very professional and answered all my questions with so much knowledge. Will definitely recommend this service.
Genssie Pastor is always very professional. He’s thorough and goes the extra to insure house is dewebbed and bug free. Thank you Gensee!
Just had them out for our initial inspection & they were very courteous, professional, & thorough. Feeling very encouraged that our mouse problem will soon be under control. With my experience so far, would recommend. Update: We’ve been using them for several months & continue to be very pleased with their…
We have quarterly treatments set up and they also come as needed in between which is super convenient. They are always courteous and timely.
My Technician Tazauras was very professional. Since using this business, we have had virtually no problems with any pests. Very happy
I had an issue with ants between quarterly sprays and they were very prompt and came out to perform an extra spray the next day!
Clifford did a follow-up to work on our mole issue. He is always informative and professional. Very customer friendly.
Austin serviced our home today He arrived on-time, was very professional and knowledgeable when offering services for us to choice from. We would certainly recommend based on our experience.
Awesome technician, explained how everything worked and was super friendly! Came out free of charge in between quarterly sprays as promised. Excited to keep working with Pointe Pest.
Tech delivered professional, courteous service and identified possible entry points to the house for mice and other insects. Also, suggested a remediation plan.
Answered all my questions
Miguel S did a great job. He was careful in his work. This included removing spider webs, which he took the time to do well. He explained what he was going to do before starting and followed up when the work was completed. We were extremely pleased with his attention to the details and his professionalism. Thank you Miguel.
Wesley is always very professional and always does a good, thorough job.
Ryan was a terrific technician. Thanks.
Mike was amazing. He was super professional, very friendly, and did a phenomenal job. 100%satisfied
Michael was great! He was very informative and answered all of our questions/concerns.
Mat was professional, punctual and very responsive to our concerns. Would highly recommend Pointe Pest Control!
I used this company first time and my service tech Mike F was fabulous! He explained to me all the processes he was using and why. Awesome experience. Mike really listened to my concerns and answered all of my questions. You can tell he cares about the customer. I highly recommend this company!
I was extremely pleased with the services provided by Michael Ellis. He was one of the best that has serviced my home during my long tenure with Pointe Pest Control. He was polite, efficient, and thorough. In addition, he explained everything that he did and shared with me some strategies that I could use between…
My technician, Michael Ellis, was super helpful and professional. He explained everything to me and took the time to ensure I didn't have any lingering hives. He was thorough and efficient in his service, friendly and kind in his delivery. Thank-you so much Michael!
Fast and polite. Got in and did not waste my time. Was in and out before I knew it.
I am very pleased with this company. The technician, Kyle, was awesome! Very professional, courteous, and knowledgeable. Five stars.
One of the best service that I have received. Pointe pest control service is always outstanding but this was over the top. Thank You.
Making the appointment was easy. They showed up on time and did the work. John was a very respectful young man and filled me in on all the details of work performed. A+ experience.
Quarterly visits, and to date no ants.
We called Pointe Pest Control for carpenter ant extermination. Our tech, Kyle called and arrived on time. Kyle was very friendly and professional. He performed all tasks on the interior and exterior of the house. Kyle answered all questions that I had. Highly recommended!
My mom has used this company and liked them so when I purchased my home and saw spiders and ants everywhere I decided to go with Pointe as well. I am a helicopter cat mom and they ensured me the products were safe for furchildren once they are dry. I eventually want to grow veggies and they said that while they…
Mathew was very professional, checked in before and after the outside service and asked if there were any issues in the home. Service has always been professional from Pointe.
Wesley was wonderful! Hopefully everything he did solves the ant issue we’re having.
He is the best!
John was pleasant and knowledgeable about the products he was using. He made several suggestions regarding actions I can take to help mitigate the bug problems. Impressive young man.
Great company! This was my first time using their service. Robert, the service technician, was very knowledgeable and extremely thorough in his inspection and service. He didn't just do the normal spray treatment, he took extra time to plug up all entry points around pipes coming through the walls with copper mesh,…
Jorge was professional and provided excellence service!
Alexiss came out for our initial service. He called ahead to let us know exactly when he would arrive, was flexible with our current situation, and performed a thorough and knowledgeable inspection and treatment. He offered additional advice on items to address to work in conjunction with the treatment and explained…
Robert did a great job, was very thorough and explained everything and performed.
Our technician Jacob Marcoux, was very professional and thorough. I was impressed with his attention to detail and excellent customer service. Thank you!!!
Mike was awesome - super friendly, thorough, and professional. Would recommend to anyone looking for pest control services!
David Rivera was the technician who serviced our home. He is great and knows what needs to be done. He always friendly and we appreciate his service!
Very quick and very professional.
Very pleased with service, very through. The Tech was Robert, he was excellent
Extremely thorough. Noticed a few things that we did not. We subscribe to the yearly service, and I think it’s great. They come out a few times a year, and if anything pops up in between, they come out at no charge.
Tas was a great technician. He was polite, efficient, and responsive. I appreciated that he explained the services he performed and answered any questions I had.
The technician Joe R did a thorough inspection and exterminated all the necessary areas. Explained to me while doing his job. He’s very professional. I would like to request him again on the next schedule visit, Good job and thank you
Friendly and professional.
This is was my second visit from Pointe and I had Robert this time. Robert was excellent, professional and extremely knowledgeable. I received a good education on what to watch for and how to further avoid more problems. I'm dealing with mice. I don't want to see them or hear them so it's very important that I use a…
Mark serviced the inside and outside of my home. He also spotted wasp nests on my shed, which I had not noticed. Mark answered all my questions in detail. I was very happy with the job he performed.
Eddie DeLaRosa was very professional and explained how the service was preformed. He also practiced safe procedures for COVID-19. He also solved a persistent ant problem that was bothering us often. Grateful to be ant free👍
Alexiss did a great job explaining everything he was doing and addressed concerns over some of the chemicals used pertaining to my pets.he also explained what to use and not to use if i see anymore ants in the coming days.
I didn't catch the name of the lady who scheduled the appointment but she was so sweet. This is such an amazing company. On the day of the appointment, Malik showed up with a sunny disposition and kind attitude. He thoroughly explained the process and answered all of our questions. He was funny and just all around…
Jacob arrived on time, listened to my concerns and treated the the interior and exterior of the house quickly and professionally.
Robert was our technician and he was so thorough in our inspection and service!
The gentleman who came was very personable and told us exactly what he was going to do to help with our carpenter ant problem.
Miguel was extremely knowledgeable and explained to me what he was doing to control the issue Miguel was very professional and polite. Great company!
Technician was great and very knowledgeable
Such great service that I don't know where to begin. Austin was very professional. Answered all my questions. He even talked to my husband on the phone. Went far and beyond to help with our rodent problem thank you so much Austin.
Timothy Corona, 5 STARS...... Professional, courteous, knowledgeable. Explained the backyard treatment in great detail. Thank you
Marc went above and beyond explaining everything as well as advising. He was very thorough and professional. I would recommend Marc to anyone in need of his services.
Jamian McCormick was friendly and thorough. Being new to Illinois, he educated me on the bugs out here and what to expect each season. We had a small ant issue in the kitchen which he took care of and haven't seen one since service 3 weeks ago. We haven't seen many bugs outside except your occasional spider here…
Technician was very professional and discussed services that were part of my plan that I never knew about, such as spider web removal from garage.
The Tech was on time, explained everything very thoroughly, was polite and professional. 5-Star rating for Miguel
Ivan is the man. He always shows up on time and takes care of business. He listens to what we have to say and takes the time to explain what he is doing and what will work best. He is always friendly, polite, and professional. We will not trust any other company to take care of our home.
Xavier is always very professional and curteous. He is very knowledgeable and always prompt..good communication! Im glad that pointe has allowed him to be the tech to stay on our case. It makes it so much easier to just let him in and he knows where everything is and what happened last time! Thanks pointe and Xavier!
Jake did a great job and explained how to avoid future problems by regular maintenance.
Robert was GREAT!! He was on-time, professional, thorough and polite!!
Aaron was great. He listened to what needed to be addressed and where in and outside of the house and explained what he would be doing in each area. Super great service!
Robert Morales went above & beyond normal treatments to also clean up items (leaves, tree droppings, etc.) that attract insects. Also on own initiative he moved some wood further away from house. Great service!
Lyle was very professional. He was wearing a mask and shoe covers when performing in house spray.
Milton was professional, friendly and answered all of my questions. He explained everything and made sure I understood the prices before he left.
Jacob Luebbing did a great job! He asked me what my concerns were, did an excellent thorough job in cleaning all the cobwebs and spraying around the house!
Genssie was very professional and thorough! We use Pointe for our home and our business - we are very satisfied with the service. Highly recommend!
The representative is very professional and also very nice.
Robert went over and above from the explanation to the execution of his visit! Super friendly and helpful! He even pulled my garbage can up for me! World class customer service all the way!
We are very happy with Joseph's work today. He met us on time during our lunch break and was able to quickly assess the situation while also educating us on the problem at hand. We appreciate his honesty, consideration, and how knowledgeable he is. Looking forward to working with him again in the future.
Had a bad case of large blank ants. Tried for 4 weeks to get rid of them myself. Pointe Pest got rid of them in 1 day.
I have had your service techs on 3 other occasions. Miguel, however, was by far the most through. He actually took it upon himself it go beyond my requests and spray areas he felt were potential problems. Your other techs were also very capable, but you have an extraordinary employee in Miguel. Please put him on my schedule slated for December.
Good company to deal with. My sister has been using Pointe Pest for a while and has said nothing but good things. Good service from the first call to the technician Austin coming out to the premises.
Lyle did a very nice job locating the source of our ant problem and where they were coming in. It was at the other end of our house from where we saw the ants!
Robert called ahead of time to let us know he was on his way. Very polite on the phone. Arrived right when he said he would. He explained everything he was going to do/doing and why. Unlike some who perform a perfunctory visit, Robert was thorough and not rushed. Seemed meticulous! Was on his hands and knees on the…
Robert did a great job being thorough and explaining all of the things he was doing to the house and checking for all the possible areas for bugs and rodents that could come in.
Matthew was very professional and took his time to listen. He was pleasant, polite and explained everything thoroughly.
Jamian did a great job explaining the services and removing my pest problem! Thanks!
Great job! We have had no issues with any insects, however, the technician has left out backyard gate open two times which has resulted in my dogs getting out!
Matthew was great to unexpectedly handle a wasp nest under the roof on the 3rd floor. The wasps had started to get active but Matthew removed the nest and the wasps. It’s a pleasure to have him service our house.
The technician Ivan was very knowledgeable, polite, and professional. The service did not take long and he explained each step of the process. Very happy with my service thank you!
Scottie did an excellent job listening to my concerns, he was professional and courteous. I appreciate his feedback and the service. Thank you because ants are not my friends!
Great service and highly recommend
Thomas was very professional, answered all the questions we had, treated our home efficiently and quick. Couldn’t be more grateful for his work. Will definitely recommend Thomas and Pointe Pest Control to friends and family!
The reason for all the 5-star reviews is because they send you a text link when they leave your house -- before you know whether they've actually fixed your pest problem -- based just on the friendliness of the technician. Sure, we had very friendly techs, but after 18 months and hundreds of dollars, we still have…
Thank you very much.
Albert is efficient and accommodating,
Zack came out today for my quarterly service. We both soon realized that he had serviced my home before. What I remembered most about Zack was his willingness to help with anything I needed done. This visit was no different; again, he was so kind and willing to help. I have never had a bad experience with Pointe…
The scheduling was easy and the technician was knowledgeable and courteous.
Very professional. The technician explained what he was doing, why he was doing it and what we should expect to see happen in the next week or two. I was also assured if I see any pest “break through” between quarterly services, I can call and they would come at no addition charge. I was also impressed that they…
Great service. Always quick and friendly technicians.
Very personable went right to work and answers all my question's Thank You Jacob
So far the whole process has been great, they came out super fast and everyone very personable. They walked through everything that I missed and helped me work through to help fix the problem. Set up traps and did what they needed to do. Now it’s a wait and see, but as for service, price and start up everything was great
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 1320 | $56–$116 |
| Spider extermination | 1311 | $65–$146 |
| Rodent extermination | 1251 | $76–$246 |
| Ant extermination | 1244 | $71–$186 |
| Hornet & wasp extermination | 831 | $61–$246 |
| Bug & insect extermination | 541 | $58–$116 |
| Home inspection | 418 | $63–$171 |
| Mosquito extermination | 369 | $73–$134 |
