How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%6+2.1Reliability 15%9+1.3Craft & service 20%82+16.4Value 10%68+6.8Momentum 8%9+0.7Track record 7%99+6.9Accountability 5%6+0.3Experts Score= 35Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.35SCOREPointe Pest Control - West Chicago
Aurora, IL · Grade DLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #35Position by Experts Score among all companies we track in this category. of 40 ant exterminators · 4.9★ from 8,592 Google reviews
Report card
Percentile vs other ant exterminators (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: track record and craft & service; weakest: accountability.
Reviews for your job
Customers hired Pointe Pest Control - West Chicago for 8 kinds of job.
Pointe Pest Control - West Chicago for bee extermination
Clear ✕All 358 Google reviews tagged “Bee extermination” · showing 80
Great service! Absolutely will recommend!!
Eddie is the best! Without me asking, he offered to come in and check mouse traps that he placed in the basement on his last visit... all clear! He is very conscientious and wants to make sure I am pleased before he leaves. Another great job!!
Payton was very courteous and thorough, he is a winner.
Alex provided Excellent attention to details and was very polite. I've been very happy with Pointe for the longest time!
He hade very good mannerisml, snd professional, sprayed in side , and out side, ask if we had any questions.i was very pleased Antonia Smith
Alex provided a great service. He did a detailed job. Strongly recommend him!
Jonathan was professional and friendly. He was happy to help with any questions I had. Very pleased with his service.
Responsive, thorough, and addressed my concerns
Antonio was very polite and even helped me bring in a heavy box that had been delivered. He did his job and didn't bother me or my two dogs.
Xavier was so thorough and took the time to explain everything. Extremely satisfied. Love pointe. Always thorough
Timothy was professional, courteous and knowledgeable technician. He performed his duties professionally. I am very pleased with the service he provided.
Jonathan Jimenez did a wonderful job with our inspection and treatment for carpenter bees. He was friendly and professional and did a great job with our service! Price was steep, but comparable to other service providers.
Jonathan Jimenez serviced our home today while we were at work. Overall, we have been pleased thus far with the service of Pointe Pest Control.
tech was polite, knowledgeable and very neat. very nice and knew his job well. he knows exactly what to do and I suggest everyone should try using Pointe Plus give them a try. i would not use anyone else as everyone at Pointe Plus is very customer oriented and is very very responsive. he always does a great job. great representative of POINTE PEST
Tyler did a great job. Walked me through everything, super knowledgeable, willing to listen, and walked me through the details. Yellow jacket nest was my main issue, so going to monitor it now after treatment.
Saige was great. Professional, Polite and efficient. He inspected my home and provided feedback. He took extra measures for looking for entry points and was very detailed in his methods. Very pleased with his work. Highly recommended
Sage is amazing! Very professional and detailed oriented. Pointe was very responsive to my call and scheduling was quick.
Friendly, thorough, professional service!
The technician was very professional, responsive, and helpful with questions. Addressed all our concerns with an explanation.
Joe is always very friendly, knowledgeable, on time and helpful.
Our technician called before coming, arrived on time, was very informative and thorough.
nice guy. honest and helpful!
He was very thorough and very professional‼
David always does a great job.
Love my tech that comes every quarter. He's professional on time and explains everything to me. I am a fan.
Excellent service..a very good person that took care of us thank you
Great job, helpful as always! Very thorough.
Austin did a great job. He is very professional and thorough. I think he is just great! And so knowledgeable
Always pleased with our service and our technician, Adrian
Jonathan was amazing and very helpful. He was on time and courteous. I highly recommend Pointe Pest control to anyone looking for value and professionalism.
Great service by technician Alexiss Aguirre. He did what he indicated. I have had other companies that I saw ring my door bell and then sit in their truck not performing service. Although I did not answer my door I am able to see what is being done while they are there. Joel completed exterior service today. I have…
Mohand did a great job of servicing our location! He was extremely helpful in explaining everything he would be doing and was very timely in going about doing it. His customer service is excellent! I would certainly recommend Pointe Pest Control to everyone.
Rep did a fine job, checking out the entire home and applying thr necessary product
Wesley was prompt, efficient, friendly and explained exactly what he was going to do and afterwards, what he did.
Austin is an efficient technician who is affable, polite and very knowledgeable. He is like seeing one of our nephews!
Jonathan did an excellent job of listening to our issues and concerns. He performed an examination of our main floor and basement. He then sprayed where necessary and placed traps where they were needed. He then examined the outside and followed by spraying and plugging some potentially vulnerable entry locations.…
Thank you for addressing each of our concerns!
Josh was great. Did a very detailed job.
I’ve used Pointe Pest control for a multiple years now. Service specialist are very knowledgeable and they explain their answers to your questions thoroughly. You don’t always get a phone call to time of arrival is the only issue.
Excellent, on time service!
Adrian was extremely polite and thorough.
I like their promptness in attending to our concerns.
Gerardo was great - friendly, professional, and did a thorough job. We are happy with Pointe and its staff.
Very professional
Very personable young man. He was very helpful and patient. I send him many thanks.
Our technician did what needed to be done and went above and beyond as we use this service every year. Thanks so much! Well done. He is just the nicest, most sincere and hard working service person. Thank you!
Very nice and professional and the exterminators were wonderful but unfortunately they didn’t tell us until our second treatment that if there is a bees nest in the roof, they won’t treat that. I explained our problem during the initial call, so I’m not sure why they didn’t tell us that then. We’re also now several…
Alex is polite, professional and very conscientious.
Adrian was awesome. Very impressed.
Jacob did a fantastic job, great service! Very thorough. I am super impressed! Jacob is an excellent representative for your company! I plan to request him on my next scheduled service!
Reliable and thorough
Aaron did a great Job! Fabulous!
Tech Joseph is great!
Very thorough and executed this visit Perfectly! He was respectful to wear booties around this house and mindful if we had animals and my daughter. He even went into my crawl space and did a thorough inspection there as well. Pointe is lucky to have him as an employee. I’ll be using these services as needed and…
Our technician Xavier was very helpful and did a professional, thorough job.
Michael Ellis was competent, professional, helpful, courteous and knowledgeable. Couldn't ask for a better representative.
Excellent service
Great and very responsive customer service. The service tech are always friendly and professional.
Our technician was exceptional...friendly, knowledgeable
Alexiss is always professional and willing to share his knowledge
Thomas was wonderful, professional, on time and extremely thorough. Great service, definetly recommend them and would use them for any future pest problems. Moderately priced as well! Great job guys!
The technician was really helpful and understood our concerns about fruit fly in our house and tried treating it. This is unlike the last two technicians who were not much thorough in their inspection and follow ups regarding our concerns.
Joseph Revello was polite, informative and did a good job.
I was very pleased with the service that Moises provided. He is a very good representative of your company..
Fernando was great! He was quick and professional.
Tom was our technician today from Pointe Pest Control and he is great! He always called 15-20 minutes prior to his arrival, he thoroughly educated me regarding the specific pest control concerns I had and was very kind. I would highly recommend Pointe Pest Control.
Nick did a great job that help us exterminate jelly bee from the ground. He dig into the hole and find it deeply. We truly appreciate his job and he did great to explain how to take care after. Thanks so much! We are very happy to choose pointe pest control.
My Technician Tazauras was very professional. Since using this business, we have had virtually no problems with any pests. Very happy
Pointe Pest Control Tech Adrian did a fantastic job. Adrian was very professional!
I actually thought about calling the company to say how wonderful this tech was. We had a bee issue that I thought was impossible to get to, he made it work
Great, thanks
Tash came and helped us setting some mice baits. He was professional and courteous
Wesley is always very professional and always does a good, thorough job.
Mike was amazing. He was super professional, very friendly, and did a phenomenal job. 100%satisfied
After the first visit I gave this company a 5 star review since our pest problem disappeared for the most part. I told them that we noticed carpenter bees however they were unable to find the nest when they were here so he said to call once I spotted it. A could days later we saw it and I called back. They weren’t…
My technician, Michael Ellis, was super helpful and professional. He explained everything to me and took the time to ensure I didn't have any lingering hives. He was thorough and efficient in his service, friendly and kind in his delivery. Thank-you so much Michael!
Milton made time to fit us in on a busy day. He has timely, professional, and a great help!
Professional and prompt and we are very grateful that the problem was taken care of so quickly! 😊
Making the appointment was easy. They showed up on time and did the work. John was a very respectful young man and filled me in on all the details of work performed. A+ experience.
Our technician Jacob Marcoux, was very professional and thorough. I was impressed with his attention to detail and excellent customer service. Thank you!!!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 1320 | $56–$116 |
| Spider extermination | 1311 | $63–$151 |
| Rodent extermination | 1251 | $76–$282 |
| Ant extermination | 1244 | $71–$187 |
| Hornet & wasp extermination | 831 | $58–$282 |
| Bug & insect extermination | 541 | $61–$119 |
| Home inspection | 418 | $63–$176 |
| Mosquito extermination | 369 | $76–$144 |
