How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%82+19.9Value 14%100+14.1Replies to reviews 7%23+1.6Craft & service penalty93−0.7Momentum penalty76−2.4Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCOREPointe Pest Control - West Chicago
Aurora, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #54Position by Experts Score among all companies we track in this category. of 60 ant exterminators · 4.9★ from 8,592 Google reviews
Report card
Percentile vs other ant exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: replies to reviews.
Reviews for your job
Customers hired Pointe Pest Control - West Chicago for 8 kinds of job.
Pointe Pest Control - West Chicago for bug & insect extermination
Clear ✕All 541 Google reviews tagged “Bug & insect extermination” · showing 280
Could not have been better, professional, courteous, knowledgeable and productive. Just terrific! Milton always does a great job !
Very efficient and great service. Dan was extremely friendly and very informative and thorough in the treatment of our carpenter ant problem as well as spraying for out-of-doors buggers.
Josh always does a great job for us. He is very friendly to work with. He is also very respectful, responsive, and does a great job at keeping spiders and ants and all other creepy crawlers outside where they belong. We are very happy with Pointe Pest Control and with Josh. We especially like that we have the same…
Great service! Absolutely will recommend!!
This group is thorough and trained well to do their job.
careful and competent
Tech did not address the front of the house. I called the office to have a tech come back. The lady answering the phone was not professional and hung up on me when I was saying good bye.
Juan was very prompt and arrived on time! He was concerned about my concerns and addressed them!! Did a great job!
Great polite guy, good service as is norm.
Great service, great tech.
Timothy for very thourough and pleasant!
Dan is amazing. He serviced our home since before our daughter was born keeping it safe from all the critters.
Excellent communication and work...We are Ant free!!!
Milton is the best. If possible we would like to have him do our home every visit. Thank you and have great day!
Thank you very much, Jose, my husband mentioned your professionalism, knowledge, and how pleasant you were. We are grateful and thankful!
Tim was my new technician and he was very thorough and professional!
Excellent service and customer care! Juan was fantastic, thoroughly explained everything he was going to do and gave us options to best fit our needs. Highly recommended from phone call to completed service. Issue was resolved same day, thank you!
Alex did a thorough job on the property - thank you. Went above and beyond and quickly responded to my requests to address issues.
Technician is very friendly and knowledgeable and thorough.
Milton is the BEST at what he does! We’ve had him service our house for years and he’s always done a thorough and effective job. He has great attention to detail and is always very friendly. We couldn’t ask for better!!! ⭐️⭐️⭐️⭐️⭐️
Melvin did a great job. Very professional and pleasant. Knows what he's doing and did a thorough job. Thank you!
Carlos was polite, professional, and knowledgeable. He checked in at the beginning of this visit in order to address any specific concerns I might have, and spent extra time examining the property for additional pests while treating for the ones I mentioned. I really appreciate his thoroughness.
Milton was extremely professional and knowledgeable. I had a ton of questions and he answered them all. Milton also called before he was on the way to let us know what his arrival time would be. Lastly, he took care and worked precisely to protect my animals and child, while working to prevent further infestation.
Jonathan has done an excellent job since i elected this service. He is very knowledgeable and also very personable. He lets me know what has been done, and actually listens to me, and has given me what he has done, and I really am glad I elected this service. Hats off to Jonathan Jiminez!!
Great guy. very polite.. Kept ne posted on what he was doing.
Alex provided a great service. He did a detailed job. Strongly recommend him!
Thank you for listening to my concerns and recommending the appropriate services.
I have always been very pleased with the West Chicago location and Justin who is clearly very experienced in caring for people’s homes was delightful and funny while being efficient and informative. It’s a pleasure having Pointe Pest control service my home.
Milton arrived promptly on time and was an absolute pleasure from start to finish. He took the time to introduce himself to our dogs, gave us all the information we needed and then got to work. Excellent customer service and a real affirmation on our decision to go with Pointe Pest Control!
Adrian did a great job today , he went above and beyond especially with de webbing the exterior of the house , I think this is the first time it was done by Pointe Pest . Much appreciated !
Are Pointe Pest Control provides high quality, professional services. They go above and beyond our expectations with every service call. The spider and silver fish problem we had for years (using another pest control company) is now under control. Not to mention, they discovered a mouse problem and have put efforts…
Great job guys
Antonio was very polite and even helped me bring in a heavy box that had been delivered. He did his job and didn't bother me or my two dogs.
Great service, very responsive and reasonable rates. Would highly recommend!
Always satisfied with their service! Our technician Mike is always on time, friendly and thorough. They service our business and 3 residents. Highly recommend.
Technician was pleasant, prompt, and professional
Even without having time to answer the door, Alan Wwest did his inspection and cleanup. Thankful for the accurate and honest service. He consistently does a great job.
great service and went above and beyond with the pest service and even took down the small wasp nest near garage
Malik was very friendly and thorough. He explained everything he was doing and gave me tips on how to protect my home from pests. I highly recommend Malik and Point Pest Control.
Great professional timely service!One of the best service people- Ryann V. He has been coming to us over 3 years.
Pointe has done an excellent job for us for years - Mosquitos, Bees, Ants, Carpenter bees & ants, etc. Excellent, professional, courteous and thorough! Tim, Albert and whole team is always great! HIGHLY RECOMMEND
Excellent professional
Alan is thorough - addressed all concerns and is cheerful and helpful! Excellent service!!
Malik did an excellent job. He is always professional and efficient with the treatments he applies.
Genssie did a fantastic job explaining and applying the pest control product. I am happy that we went with a company that treats all pests.
Excellent! Friendly and responsive.
Very efficient, professional & pleasant
Nick has been treating our house for a few years now. He remembers previous pest issues from previous seasons, and comes prepared in advance. This latest time he even helped me chase down my dog, who ran out the front door! Great service from Pointe and Nick!
Brian was very professional, courteous , and thorough . He was sure to ask about treating the areas I had not mentioned or thought about .
Professional. Competent. Customer Centric.
Our technician, Peyton Brown, was extremely friendly and upbeat, even on this frigid day! 😊 he also asked us if we were having any pest issues, we were not. Wish all service people were this nice!
Jonathan Jimenezas a service technician today and he was very profesional and thorough.Specific areas where pointed out to him, and he addressed the areas I mentioned to him. I was very plesed with his service.
Oscar delivered an exceptional and comprehensive inspection. His expertise, punctuality, and positive attitude truly shone through.
Julian called with an eta and arrived on time. Services performed were through. Highly recommend Pointe Pest Control.
Profesional, competent and pleasant.
Amazing service ! Technician Carlos was very knowledgeable and gave my wife and I peace of mind with the services he was providing!
Victor was extremely professional, courteous, and detailed about the work performed on our home. It’s very rewarding to get a technician like this to come and service your home. We certainly appreciated his hard work, so thank you!
Juan P. is an excellent technician! Very polite and efficient.
Joe was nice and ansered our questions. He was professional and informative.
Alexiss did a great job. He explained what he was going to do and precautions for my dogs. Much appreciated!
Bennet was very thorough and extremely knowledgeable. He was also super friendly!! Thank you
Dan is very friendly when he comes. Always double check on stuff. He has the mice under control since we first started. I finally have my kitchen back in order from them running up and down my cabinet with pots and pans.
Austin was very professional and efficient. He listened to our concerns, and explained his treatment protocol. Job well done!
Victor was very pleasant and did inside and outside. He let me know when he was on his way and made sure my wife knew when he arrived. Victor is very efficient and thorough. I am very pleased and glad he was our tech for this service.
Mike Ellis very good at explaining conditions. Leaves a supply of traps for interior use.
Rep (Milton) took care of the basement and crawl space as well as the entire outside perimeter. We used to have lots of spiders, webs and flies in the basement, and ants in the kitchen, but no more.
Pointe Pest Control is the best Pest Control company I have used so far. We switched to Pointe from other big companies since those companies' services were over-promised but under-performed in the past years. Also, I found Pointe based on "Best Pick Reports" Quality Home Services Guide" for North Shore Area and…
Very friendly and efficient service
Irving is very professional, helpful, and friendly. I highly recomended.
Juan was very professional, knowledgeable and went about his job respectfully and efficiently. Both my husband and I were very pleased!
Professional technician did a very thorough job.
Austin is very nice and polite. Never gives us a hard time if we ask him to spray someplace. He does a great job, haven’t been seeing any bugs. Love this place.
Sam showed up right on time. Very personable, knowledgeable and professional.
Joseph our Tech was great to work with
I cannot say enough good things about Pest Pointe Control! Tyler was quick, efficient and expalined the timing and process he is using to keep us as bug free as possible. Super nice and friendly.
tech was polite, knowledgeable and very neat. very nice and knew his job well. he knows exactly what to do and I suggest everyone should try using Pointe Plus give them a try. i would not use anyone else as everyone at Pointe Plus is very customer oriented and is very very responsive. he always does a great job. great representative of POINTE PEST
Austin is very professional in terms of timing, communication knowledge and customer friendly nature!!
I like this company because they make sure you are a happy customer., I had a new tech named Ryan today, and he seemed to truly care about my clothes moth problem. He answered all my questions, and I was extremely happy to know he was in the business 15 years. I feel confident that with his expertise these moths will hopefully be gone soon. Thank you Ryan!
Pointe has been "on point" for my pest control prevention and mitigation for many years. Tyler displays the utmost professionalism on our service calls. Thank you for all the help!
Bennett was very thorough and very professional. Most extensive treatment ever. This service was performed on time and on a November day that saw several inches of snow. Thanks, Bennett!
Jonathan has been really helpful! We recently bought our home and have been dealing with pests as the weather changes, and Pointe has been easy to set up appointments with, punctual, and our tech answers my many questions and is thorough. They’ve been out 3 times in the last month to help with issues that have come up, and we’re happy with results so far.
Very satisfied with Pointe Pest Control. In addition to normal scheduled outside services, they accommodate our requests for inside when needed, and inquire if we have any additional concerns at each call. At our most recent service, technician Sage was prompt, comprehensive and courteous.
We had a bad experience with another company and Pointe was recommended to us. We couldn't be happier with their service!
Michael Ellis did an excellent job. He called ahead when he was on his way. He explained thoroughly the treatment he did inside and outside of my home. Highly recommend Pointe Pest Control. I have not had any issues with pests inside my home since I have been using this company. Thank you!!!
Our technician did a fine job. Let us know he was here.
We've been using Pointe Pest Control for several years. Service is excellent...professional and courteous. Our biggest issue in years past has been mice and since using Pointe Pest Control, we've noticed a significant drop in activities of these pests in our house. Our technician, Genssie is great! Very pleased...recommended!
Sam and his partner were Very thorough and answered all our questions. He took time to talk about our issues and had solutions for us. Great job!
Highly professional, courteous, knowledgeable, and clearly wanted to deliver good service! I am delighted with the service we received today. I am looking forward to having him return as the requested technician for follow up visits and another treatment we are seeking for mosquitoes.
Saige was great. Professional, Polite and efficient. He inspected my home and provided feedback. He took extra measures for looking for entry points and was very detailed in his methods. Very pleased with his work. Highly recommended
Technician was timely, professional and answered all my questions so I could understand.
We got great service from Joseph. He was helpful and explained what he was doing the entire time. We very much appreciate the service you provide and we were very pleased with the outcome. He went above and beyond. Very pleased.
Aaron J did a great job! Very thorough and hard working!
Eddie was very knowledgeable and helped us get our new home set up with his service. Thank you!
Johnathan was the most professional and detailed oriented serviceman I've ever had. Previously I've had orkin, terminex and other independent local exterminators and without any doubt this company and tech are far more superior than the rest. Very happy!!
Peyton did a very thorough pest treatment at my home today.
Milton was great! He was personable and communicated honestly and clearly to me about our Box Elder bugs. Very pleased with him and his service.
Dan did a great job. He went 4 for 4 on the bait traps.
As always, very professional Tyler is great!
So helpful and great service!!!
Our technician, Michael, is very detail-oriented and willing to share his knowledge about controlling pests in our area.
Friendly, thorough, professional service!
Timely, professional and courteous service The technician made sure he hasn’t missed any area, which I admire. I wish I can have him for the service at my home all the time. Sage is a wonderful human being. Very polite. Explained what he did and where some of the issues that I need to address. I would like Sage to…
Pointe Pest Control provides dependable service. In the past, we had problems with ants and wasps. Pointe has greatly reduced those problems.
Oscar Chavez did an amazing job at managing some pesky pests. He was courteous, kind, and efficient. Thank you! Sherry
Kevin W. came out to treat for ground bees and Boxelder bugs. He's always polite, professional and knowledgeable.
Excellent and timely service efficiantly rendered.
Nick was thorough and respectful of my parents home. He answered all my questions and allowed me to follow him through the entire process. I would recommend Ponite Pest Control and Nick!
Austin is very courteous, and does an excellent job.
The technician was very professional, responsive, and helpful with questions. Addressed all our concerns with an explanation.
This is the second time I have had this company to my home. Mohand does a great job, so much better than the company I had before. Very happy with the service!
Wonderful service … puntual and profesional. Found our problem with the mice. Great news.
Jonathan is very helpful and willing to answer all questions. He takes the time to inspect the property at every visit.
Always great service ... and our tech Lamont is fantastic.
Nick has been doing inspections and general extermination of my home for a few years. He has always been on time, courteous professional and thorough.
Adrian Garcia was our technician today. He was kind and courteous and knowledgeable. We hope to have back for our next visit
Milton was professional and pleasant to work with.
Nick is fantastic! He is incredibly knowledgeable, professional, and helpful. Since having Pointe Pest Control treat our home and barn on a quarterly basis, we've seen a dramatic improvement with insects & pests! And he proactively removes any wasp/bees nests that could become an issue along the exterior.
On time and Professional
So glad we decided on Pointe Pest Control! We’ve met Matt and Cory so far and they were super professional, friendly, knowledgeable. We recently moved into a new home and needed help with spiders, outside ants and some wasp nests. They really took care inspecting our home and explaining what they found and what to…
Matthew performed my quarterly service and he did an excellent job all around the exterior of the house, in the garage and in my crawl spaces. He spent a perfect amount of time taking care of everything. He even remembered to avoid treating one area along the back of house where I grow my herbs! He was very…
Scottie was so sweet and polite. Called in advance to let us know when to expect him. He also explained he was a little under the weather but would be wearing a mask. If I was uncomfortable with that I should call the office to reschedule. We were fine. Gave him hot tea to go. Such a nice gentleman. Always happy with your service.
Ryan is very professional, attentive to details and customer oriented.
Helpful, courteous, knowledgeable, and prompt! Thank you!
Matt did an excellent job.
Can’t say enough good things about Pointe and our tech Nick. Anytime I have an issue I just email customer service and Nick is out the next day. Nick is awesome and always willing to go above and beyond to take care of our pest problems. I’ve had more than a few pest control companies but Pointe and Nick have been by far the best.
Technician was professional, accommodating and knowledgeable! Overall easy, simple and effective experience with our outdoor needs. Thank you
Victor from Pointe Pest Control was fantastic! Super professional and did a great job of protecting us from those dang pests! I highly recommend Victor for anyone as he was just a great guy! Keep up the great work
Technicians are friendly and professional. They always check with me before starting to see what pest problems I'm having.
He was very thorough and very professional‼
The technician who came to our house was polite, very knowledgeable, a great communicator, and very assuring.
Great job, helpful as always! Very thorough.
Love my technician! Always so friendly and helpful!
Very friendly and efficient!!
Ryan was at our home today to rebait our mouse trap boxes. He has been taking care of us for 5 years. He is friendly while being very professional. He always has a smile on his face. Pointe Pest Control is fortunate to have such a competent and thorough professional working for them. Thanks Ryan for always being there for us!! Emily and Mike Denesha
We have been Pointe Pest customers for the past several years. Our experience with the company and with their service personnel has always been excellent. The Office is willing to schedule appointments in ways that are convenient for me, and the technician shows up on time, every time. We would highly recommend…
I have had great luck with my technicians. I rambled on about all the weird stuff I was noticing, and Joseph took it all in stride, identified problem areas, and gave me some great advice (which just added to all the great advice I had gotten from my last technician!) We have had a reduction in any, fly, and mouse activity and I'm very pleased.
Our tech Joshua always professional and does a wonderful job thank you
Austin did a great job. He is very professional and thorough. I think he is just great! And so knowledgeable
Very Informative and professional!!
New technician, Julian, very thorough, and professional.
Excellent, as always. Professional, knowledgeable, friendly and very courteous.
Great Customer Service, responsive, polite, explained everything they were to do, and made me feel like a valued customer
Thank you, Jacob for your service for us today! We appreciated your effort and expertise in finding possible entrances and sealing them for the mice difficulty we are having. Your explanation of the situation was very helpful. Your professional work and kindness is greatly appreciated.
Always do a good job
Wesley did an excellent job treating a pesky mother problem.
Jesse Mack was excellent. Called prior to arrival and was punctual. I feel confident in the job he performed.
The technician that came out to our house today was EXCELLENT and very thorough Would be glad to have him back every time.
Great service. Very professional and detailed. Technitian explain all the issues he found and how he solved it.
Great experience as usual! Always professional.
I cut the cord with this company because it was a revolving door with people not familiar with my house. I still had mosquitoes and mice! The mice were in my attic. I went back to another company my family has used for years, Smithereen pest contol. I like the service and the same person comes out! Thank you, Jeff! kephillipp
The technician was right on time, and performed all the services I requested, inside and out. He was pleasant and very helpful.
I was very impressed with our service technician, Eddy and his assistant today, Tom. Both were very professional and personable. Eddy really knows his stuff!
Technician always asks if there are any issues and lets us know what he is doing. Courteous and professional
Efficient, pleasant, thorough. Informative
Reliable, personable, professional and trustworthy. Techs who go beyond the norm, making sure your puppies and dogs are safe too. You get great service OR you cancel the service without penalty; how all reputable service companies operate. And yes, they make sure all the spiders, bugs, mosquitos and any pests are…
Very polite, friendly, knowledgeable, professional and a credit to the company.
Nick is my technician. He is always prompt, courteous and very knowledgeable. Answers any questions I have and I highly recommend him and the company.
Very professional and knowledgeable. Great service all around. Thank you for all your help.
Kevin Williams visited recently. He called in advance and arrived on time. He listened carefully to multiple concerns we had - then suggested and implemented thoughtful solutions. He is knowledgeable, resourceful, and client-orientated. He was definitely helpful and is a credit to the company.
This technician was thorough and thoughtful. He went around and around the house to make sure he checked places we did not tell him to check. Efficient and careful at the same time.And enjoyable to have him in our home for the service
Tech came within stated window, called 40 min before as heads up, explained in great detail what he did. Asked if I had more questions. Now let’s hope the ants are all gone soon. He was very very thorough!
Ryan was very meticulous and we were very impressed and grateful.
Ryan took the time to access where the issue was mostly located and remediated the concern. Was very thorough and helpful.
We have used Pointe Pest Control for years and are completely satisfied with their service and their results. Their technician's do great work.
Jose was polite, professional, and positive: he was willing to do whatever it took to resolve the problem. I was very impressed with Jose and with the company. Glad that we are part of your on-going pest control program and I welcome Jose back to service our home any time!
David is very knowledgeable and professional. We appreciate his expertise and would highly recommend Pointe Pest Control.
Love Pointe Pest control. Our technician Mikey Furlano was amazing! He was very knowledgable, friendly, and helpful. Would highly recommend him and the company.
Nick was the technician today. I had a change of plans, so he only did the outside today. I appreciate knowing I can call them back in-between scheduled services, if something comes up.
Have been using Pointe for a few years they come out quarterly as preventative.
Jonathan did an excellent job of listening to our issues and concerns. He performed an examination of our main floor and basement. He then sprayed where necessary and placed traps where they were needed. He then examined the outside and followed by spraying and plugging some potentially vulnerable entry locations.…
Ryan provided excellent service, he was very knowledgeable and took the time to make sure everything was treated. Would definitely recommend.
Tech, did a great job. Was professional, and very polite.
Great service. Milton was helpful and kind. We always appreciate that he goes the extra mile to make sure we have our questions answered. We recently had a family pet loss and Milton was thoughtful and caring when talking about it.
Moises is the best. No technician in any service is better than him. Courteous, helpful, takes the time to listen, does an excellent job.
Brandon is great and very knowledgeable about controlling pests. We had a problem with mice a while back and Point came out and took care of it. After our contract expired I thought I would try another company but that was a mistake. After a few months we had mice again. I immediately contacted Point to come…
Tony was very polite and helpful. He is thorough and q fast worker
Adrian has been here before. A very nice man, who knows what to do. Courteous and efficient.
Thank you for addressing each of our concerns!
Did a good job and answered all questions.
Unfortunately backing up to the woods, my house needs to be checked every year for mice. Gerry checked all the baits and added more when one seemed to be missing. He was thorough in finding possible entries. Patiently following up to ensure mice are gone.
Pointe Pest Control has always provided excellent service for us. The technicians are very professional, courteous and knowledgeable. When we have needed additional services for ants, which seem to show up in places in our house during the spring, Pointe Pest Control sends a technician soon after I call them and the…
kevin did a very thorough job! I really appreciated all that I asked was done.
David was friendly and thorough!
David Rivera is the best. Very nice and professional! Answers all questions with a smile 🤗.
Joshua was professional, courteous and thorough. I appreciate that he was responsive in addressing any concerns, and provided a quality service to eradicate unwanted pests.
Alexiss and the entire customer service team is great! I highly recommend this company.
David was knowledgeable, professional, on time and did a great job.
Brandon was very polite and professional. He did a thorough job around the house
All the service technicians are considerate, polite and professional.
Ryan was prompt and thorough with his external treatment of the house and garage (cleaning and treatment) and his service over the past 3 treatments has been excellent.
Very knowledgeable and pleasant! Took his time and made sure we understood everything he did
Great customer service, friendly, knowledgeable service techs, always on time and the product works. Thank you.
He is the most friendly, professional and nice person there is . He explains what he is doing and why! Pointe is a very responsive firm. We started using them a few years back after our neighbor referred them. Pointe has taken care of their property for over 15 years.
I am very content with the technician he is very informative and he do his job Thank you
Always knowledgeable and professional. Technician Jonathan Reyes was especially helpful, implementing multiple solutions to a rodent problem.
Mr. Wesley Reese was outstanding in his knowledgeable and thorough treatment of our property.
Ryan P was very friendly, professional, and knowledgeable. It was a pleasure working with him. I appreciate his knowledge and expertise to assist with our current pest issue.
Adrian Garcia worked diligently and was so polite wanting to make sure he did all he could for me. Wonderful employee and great worker!
Very polite and professional!
Mike Ellis was friendly, professional and considerate of concerns about my pets in the house and outside. Thank you.
Adrian was extremely polite and thorough.
Thank you Gerardo! I have an ongoing rodent problem and Gerardo did not give up trying to find where they were getting in. He even crawled into my crawl space that is extremely small. Thank you again!
Very personable young man. He was very helpful and patient. I send him many thanks.
Excellent personalized service! Ryan took the time to call and point out some troublesome spots and offered to return if needed. Very satisfied!
Our technician did what needed to be done and went above and beyond as we use this service every year. Thanks so much! Well done. He is just the nicest, most sincere and hard working service person. Thank you!
Kind, knowledgeable technician. Thank you. Excellent, as Eddie always is. Thank you.
Mike, my Technician is always professional, informative, and through. I love that I have the same Technician and he is familiar with our home. The entire company is a pleasure to work with - from Customer Service to Technician’s. Highly Recommend!
Amazing service by Alex Mata! Our tech was professional, courteous, kind, safe, and went out of his way to ensure he treated everything to our satisfaction.
Eddie was very efficient and made sure all the wasp nests were out of the shutters
Alex Mata is very polite and informative on the job.
Very professional and neat.Everything was explained and detailed.Technician was awesome!!!Very friendly.
Alex is polite, professional and very conscientious.
Michael listened to what we needed, identified bugs, set traps, sprayed, and found & covered 3 holes outside where rodents were coming into our home. He was pleasant, friendly, and neat.
Thank you for taking care of the hornets nests- they have been there for a while and I didn’t think much of it but I am glad they’re gone now.
Ryan was very polite and accommodating
Reliable and thorough
Bennett is always punctual, professional and very detailed. He’s the best !
Ryan was so helpful and knowledgeable in how to prevent pests from getting in our home. They were able to schedule us quickly, Ryan came right on time, and he even suggested some things to help us with other problems. Thank you!
Michael was very professional and knowledgeable. He made sure all of our troubled areas were treated and made sure to keep our pups safe! Outstanding service!!! 10/10
Wesley did a great job and provided Excellent costumer service!! Mrs. Henry
Pointe Pest Control has been a great service for us. Today the knocked out a wasps nest we didn't even know about!
Austin does a great job of listening to our concerns and explaining what can be done to remedy our issue.
Our tech was knowledgeable and polite
Mike was very nice and did an extra great job considering it was my first visit!
Tech Joseph is great!
Jonathan, has been doing the treatments at my house. He called to let me know he was coming. I explained what I had noticed and was concerned about. He did a thorough treatment and said to let them know if I still had a problem. He was thorough, quick, and very courteous. I hope he will be back for next treatment.
Very positive experience. I’m happy I hired them.
I always appreciate how efficient, thorough, and flexible the staff at PPC are in providing their services. Grateful for another year of services.
Nick was awesome. Very informative and professional. I will Definitely be recommending Pointe, especially Nick!
Technician was on time, professional and efficient glad to have him servicing our house,
Great service from Johnathan. Very informative and helpful. Called and had a technician come out in just a couple of hours. Very happy with the work that was done. I highly recommend this company.
This service has really kept the bugs away. Very professional service.
Michael Ellis did a fabulous job! He was very polite and thorough. He went the extra mile and made sure all of our concerns were addressed.
Johnathan was very thorough in his inspection
Technician is very not patient.
Mike was super polite and completed everything with care. Thank you!
The Tech Alex was at my home for the very second time. He knew exactly what to do and what we had done in the past. Thank you for a job well done. He is very professional and knowledgeable about his craft. Listened and explained any of my questions and concerns. Great Job!!!
I was very pleased with Ruben’s detailed inspection and would prefer to have him come the next time. He has been here before and knows the house and issues and does a good, thorough job. He was efficient, thorough and courteous.
Excellent service
Great and very responsive customer service. The service tech are always friendly and professional.
Our technician was exceptional...friendly, knowledgeable
Jonathan just performed a routine outdoor pest control treatment. He’s always friendly, courteous & professional.
Alexiss is always professional and willing to share his knowledge
Excellent service from Pointe Pest Control. Their technician Ryan is an expert on the products and techniques, and goes out of his way to explain what he is doing and why. Highly recommended.
Mike is the best service technician I have ever worked with!
Competent, professional, didn't disturb my work. Bob Dewar 2/8/23
Love Pointe Pest Control! I’ve been using them consistently for a number of years and I’m very happy with their service. Today Mason did the mosquito service on my yard and he was very thorough, including picking up all of my dogs toys from the lawn so they wouldn’t get sprayed. I also have them come out quarterly…
He showed up on time, was courteous and did what I asked him to do.
I had a hard time believing how good the reviews online were for Pointe, but I can now attest to them. Mike provided us with amazing service, was on time, thorough, took extra precautions and explained the process and things he noticed. He was really exceptional.
Mike was great. He was extremely responsive and tried very hard to please!
The technician did a nice job
Kevin has been providing service to my home for some time now. He is extremely professional, and informative! Could not do better!!
Responsive to concerns. Good in following up on bug and pest problems.
Adrian was very polite, informative and professional. He is a great example of what customer service is all about.
Kevin was prompt and very knowledgeable. He answered all my questions and suggested future services which I will take advantage of. Professional service at its best!!! I will be recommending your services to my friends.
Great company to work with. Our technician is always knowledgeable and polite. Highly recommend.
Pointe does a very nice job!
The technician was very pleasant and polite. He paid attention to our concerns and addressed them appropriately.
Always happy with our service!
Company is very responsive and tech, Thomas O’Neill is friendly and informative. Great service every time!
Mikey was great! He explained all the treatments applied today and gave advice for future maintenance. I've been using Pointe Pest Control for over a year now. I love the response time and the ability to contact in between scheduled treatments. Great value and well worth the cost to have peace of mind that our yard…
Technician was very knowledgeable and very thorough. Highly recommend.
Very knowledgeable and provided information on what services and products are being done and used.
Gerardo Vidales expertly took care of both ants and a rodent/s that found their way inside. He was professional, understood my concerns, answered my questions, and got right to work. I highly recommend pointe pest control and Gerardo. Always a great job and always willing to come back if a problem persists.
Our service professional was awesome! Great job and exceptional service, all with a smile!
Genssie contacted me before he came to let me know he was on his way. He showed up on time, did a great job, and was not even bothered by the 3 dogs that greeted him! Excellent work!
Always very nice and make sure you understand the products! My technician nick was super!
The first visit: Taz was very knowledgeable, efficient, friendly and helpful. He answered all our questions and concerns and did a great job of explaining his actions as he performed them. The 2nd visit: Xavier was prompt, knowledgeable and helpful. Gave us good information. Thanks! Third visit: Xavier was prompt,…
Our technician is amazing!
My technician Jonathan Diaz was fantastic!! He thoroughly discussed and explained where and why I had spiders. He described the extermination process for the spiders (and eggs) and what I should do the finish the removal of future spiders (just use swifter to wipe away the treated webs) Jonathan was very…
Very knowledgeable technician
We love Fernando so much and are so grateful!!
Xavier was on time, very courteous and Professional. Listened intently to my situation and responded with appropriate measures.
Jonathan did a fine job today. We are grateful for his service.
Also polite and informative. Did inside only because outside was done previously.
Nick has been our technician for awhile now and his understanding of our house and pest issues has helped keep our pest issues down. Great work as usual!
The technician, Bennett, was very courteous, professional and thorough. He explained everything he was going to do and also asked if I had any questions which he answered. He was also very kind. I appreciated his communication skills via text as I requested. I would also like to thank Crystal, who answered my call,…
Mike did an excellent, very thorough job. Thanks!
Adrian was very thorough and excellent. I specifically asked for Ryan and waited a month but Adrian reviewed what ryan previously completed and did a great job.
He did an excellent job! Very professional very thorough. He was very helpful in finding where are the problems were coming in. Definitely recommend!!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 1320 | $56–$116 |
| Spider extermination | 1311 | $65–$146 |
| Rodent extermination | 1251 | $76–$246 |
| Ant extermination | 1244 | $71–$186 |
| Hornet & wasp extermination | 831 | $61–$246 |
| Bug & insect extermination | 541 | $58–$116 |
| Home inspection | 418 | $63–$171 |
| Mosquito extermination | 369 | $73–$134 |
