How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%6+2.1Reliability 15%9+1.3Craft & service 20%82+16.4Value 10%68+6.8Momentum 8%9+0.7Track record 7%99+6.9Accountability 5%6+0.3Experts Score= 35Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.35SCOREPointe Pest Control - West Chicago
Aurora, IL · Grade DLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #35Position by Experts Score among all companies we track in this category. of 40 ant exterminators · 4.9★ from 8,592 Google reviews
Report card
Percentile vs other ant exterminators (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: track record and craft & service; weakest: accountability.
Reviews for your job
Customers hired Pointe Pest Control - West Chicago for 8 kinds of job.
Pointe Pest Control - West Chicago for flea & mite extermination
Clear ✕All 191 Google reviews tagged “Flea & mite extermination” · showing 60
Great service! Absolutely will recommend!!
Our technician was polite and professional. The service was quick and thorough.
Very polite and efficient.
Tech did not address the front of the house. I called the office to have a tech come back. The lady answering the phone was not professional and hung up on me when I was saying good bye.
Initial visit. Joe was prompt, knowledgeable, & efficient. I now have a better understanding of pest control. Confident we will receive good service throughout the year.
Great service, great tech.
Thank you very much, Jose, my husband mentioned your professionalism, knowledge, and how pleasant you were. We are grateful and thankful!
Joe did a great job. Went above and beyond.
The technician was excellent!!! He was polite, patient, very thorough, and answered all our questions.
Jonathan has done an excellent job since i elected this service. He is very knowledgeable and also very personable. He lets me know what has been done, and actually listens to me, and has given me what he has done, and I really am glad I elected this service. Hats off to Jonathan Jiminez!!
Alex provided a great service. He did a detailed job. Strongly recommend him!
Antonio was very polite and even helped me bring in a heavy box that had been delivered. He did his job and didn't bother me or my two dogs.
Isiah did a great job explaining what he was going to do. He answered our questions. We would like him to continue to be our tech.
Xavier was so thorough and took the time to explain everything. Extremely satisfied. Love pointe. Always thorough
Excellent professional
Technician was excellent
Dan is very friendly when he comes. Always double check on stuff. He has the mice under control since we first started. I finally have my kitchen back in order from them running up and down my cabinet with pots and pans.
Josh answered all my questions and thoroughly explained today's service.
Very knowledgeable!
tech was polite, knowledgeable and very neat. very nice and knew his job well. he knows exactly what to do and I suggest everyone should try using Pointe Plus give them a try. i would not use anyone else as everyone at Pointe Plus is very customer oriented and is very very responsive. he always does a great job. great representative of POINTE PEST
7/31/2023 Richard Thomas took care of our outside mosquito, tick & flea service today. Like all the Pointe personnel we’ve met he’s quite personable and professional—kudos to Pointe for finding such capable technicians. 6/5/2025 Gabriel was here today doing the monthly exterior spraying for fleas, ticks &…
Sage Shanahan recently visited our home for our regular pest control service, and he did an amazing job! He was friendly and incredibly thorough. We've been using Pointe for years now, and we can't recommend them enough!
Could be more courtesy
Milton was punctual, courteous and very helpful.
Wesley is the best! Pleasant, efficient and professional.
Victor from Pointe Pest Control was fantastic! Super professional and did a great job of protecting us from those dang pests! I highly recommend Victor for anyone as he was just a great guy! Keep up the great work
Love my tech that comes every quarter. He's professional on time and explains everything to me. I am a fan.
We have been Pointe Pest customers for the past several years. Our experience with the company and with their service personnel has always been excellent. The Office is willing to schedule appointments in ways that are convenient for me, and the technician shows up on time, every time. We would highly recommend…
Always pleased with our service and our technician, Adrian
Excellent, as always. Professional, knowledgeable, friendly and very courteous.
Always on time and the personnel are very polite
Rep did a fine job, checking out the entire home and applying thr necessary product
Excellent service as usual!
The technician that came out to our house today was EXCELLENT and very thorough Would be glad to have him back every time.
Excellent service as usual!
Thank you for good service.
Tony was very polite and helpful. He is thorough and q fast worker
Excellent
I am very content with the technician he is very informative and he do his job Thank you
Very professional and knowledgeable
Mr. Wesley Reese was outstanding in his knowledgeable and thorough treatment of our property.
Very pleased with the whole process
Thank you for taking care of the hornets nests- they have been there for a while and I didn’t think much of it but I am glad they’re gone now.
Excellent service by my technician Johnathon
Very professional and very friendly and explained very well what he found.
Ryan was so helpful and knowledgeable in how to prevent pests from getting in our home. They were able to schedule us quickly, Ryan came right on time, and he even suggested some things to help us with other problems. Thank you!
Pointe Pest Control has been a great service for us. Today the knocked out a wasps nest we didn't even know about!
I am a new customer and am very happy with the level of professionalism, respect and care the technicians showed while servicing my home for general pest extermination and mosquito extermination. They even removed a WASP nest !!! Thank you Pointe Pest Control!
Mikey was wonderful!! So through and patient! Thank you!
Our technician Xavier was very helpful and did a professional, thorough job.
Thanks for your help Scott! Looking forward to a summer outside.
Mason was informative and professional.
they did very good job Michael Ellis was professional and did his work absolutely perfect with care and explain everything. he went all over the place took his time with no rush
Xavier was prompt, thorough and very professional.
Pointe always does such great work at our home! The technician is always very respectful and knowledgeable! I recommend Pointe to anyone who needs pest control service!!
Tom was our technician today from Pointe Pest Control and he is great! He always called 15-20 minutes prior to his arrival, he thoroughly educated me regarding the specific pest control concerns I had and was very kind. I would highly recommend Pointe Pest Control.
Alex was very informative; he answered all my questions. We are very pleased with his service.
Professional, thorough, and gave all important information ... friendly!
Great service! Jonathan was a great service man and he made the whole process quick and easy. 10/10 will use this company for a long time
Great aptitud and he got the job done ✅ thank you much
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 1320 | $56–$116 |
| Spider extermination | 1311 | $63–$151 |
| Rodent extermination | 1251 | $76–$282 |
| Ant extermination | 1244 | $71–$187 |
| Hornet & wasp extermination | 831 | $58–$282 |
| Bug & insect extermination | 541 | $61–$119 |
| Home inspection | 418 | $63–$176 |
| Mosquito extermination | 369 | $76–$144 |
