How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%82+19.9Value 14%100+14.1Replies to reviews 7%23+1.6Craft & service penalty93−0.7Momentum penalty76−2.4Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCOREPointe Pest Control - West Chicago
Aurora, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #54Position by Experts Score among all companies we track in this category. of 60 ant exterminators · 4.9★ from 8,592 Google reviews
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Percentile vs other ant exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: replies to reviews.
Reviews for your job
Customers hired Pointe Pest Control - West Chicago for 8 kinds of job.
Pointe Pest Control - West Chicago for home inspection
Clear ✕All 438 Google reviews tagged “Home inspection” · showing 280
Could not have been better, professional, courteous, knowledgeable and productive. Just terrific! Milton always does a great job !
Very efficient and great service. Dan was extremely friendly and very informative and thorough in the treatment of our carpenter ant problem as well as spraying for out-of-doors buggers.
Great service! Absolutely will recommend!!
Bennett did an excellent job inspecting all bait stations. Thank you for staying on top of everything to stay pest free.
Milton was here yesterday -- courteous, helpful and professional Again a 5 star rating. If a10 star rating was available-- then I'd give him a 10. Jan Davis
very professional. met him outside and he asked if I needed anything done inside I said no. He did a nice job ouside.
My technician did a great job. He was professional, timely , observant and attentive to my household's needs. Thank you for continuing your excellent service and extra assistance when needed. Ryan was great and is a great asset to your team, sorry he is transferring to other location .
Juan is outstanding. Always thorough and informative.
We have quarterly, services from Pointe Pest Control, and when scheduling those services, we always request Milton. He is friendly and engagin, prompt, thorough, and is customer-focused/centered. He explains the services to be performed, and reviews them after completion. We enjoy seeing him and know that he…
Joshua Alveraz provided excellent service from start to finish. He was professional, friendly, knowledgeable, and took the time to explain everything clearly. He arrived on time, did a thorough job, and made sure I was comfortable with the treatment before leaving. You can tell he takes pride in his work and cares…
Everything went very well ! 🙂
Punctual, professional, courteous. Carlos always does a great job!
Our Technician was excellent, professional, friendly, came here in 30 min, and got the job done in 1h.
Kind and attentive and well explained, thanks
Initial visit. Joe was prompt, knowledgeable, & efficient. I now have a better understanding of pest control. Confident we will receive good service throughout the year.
Technician was very through and knowledgeable! I felt confident with his assessment.
Very thorough in his service today for us. He was friendly and polite. Did a great job.
Very professional service person.
Alexiss was courteous and very thorough. He is very knowledgeable.
Juan was very helpful and polite. Thanks!
Adrian was awesome, as always! Professional and very helpful!
Joshua did service very well! Kind and courteous!
Our technician, Leo, arrived on time, inspected the property, discovered more carpenter ants than we had, and went about his procedure to get rid of them and prevent them from entering the house. He was very pleasant, explained what he was doing and answered all our questions. We were very pleased with his work today.
Genssie was very polite, answered all my questions and finished the job thoroughly and quickly.
Excellent as usual
Ryan is always on time, courteous, knowledgeable and polite.
Milton is the best. If possible we would like to have him do our home every visit. Thank you and have great day!
Yuvan was great! Helped a lot and pointed out problem areas to watch out for and how to handle fixing them. Very happy with his service!
Tim was my new technician and he was very thorough and professional!
Juan was very professional and provided a lot of education about various pests. I truly appreciated having him provide my service.
Milton was great from start to finish. He was very friendly and kind. He explained what he was going to do and showed me what to expect from the initial treatment. I really liked his professionalism and thoroughness. I hope he's the one who always gets assigned to my home.
Professional and friendly service.
You found the problem and everything is great thank you.
Alex did a thorough job on the property - thank you. Went above and beyond and quickly responded to my requests to address issues.
The technician was excellent!!! He was polite, patient, very thorough, and answered all our questions.
Melvin did a great job. Very professional and pleasant. Knows what he's doing and did a thorough job. Thank you!
Carlos was polite, professional, and knowledgeable. He checked in at the beginning of this visit in order to address any specific concerns I might have, and spent extra time examining the property for additional pests while treating for the ones I mentioned. I really appreciate his thoroughness.
He hade very good mannerisml, snd professional, sprayed in side , and out side, ask if we had any questions.i was very pleased Antonia Smith
Genssie Pastor at Point Pest Control is such a great guy. He’s extremely professional and cares about his job. He was meticulous when spraying around the inside and outside of the house. Taking care of the wasp and hornet nets outside. I love working with Point Pest Control.
Milton was extremely professional and knowledgeable. I had a ton of questions and he answered them all. Milton also called before he was on the way to let us know what his arrival time would be. Lastly, he took care and worked precisely to protect my animals and child, while working to prevent further infestation.
Jonathan has done an excellent job since i elected this service. He is very knowledgeable and also very personable. He lets me know what has been done, and actually listens to me, and has given me what he has done, and I really am glad I elected this service. Hats off to Jonathan Jiminez!!
The technician, Eddie, did a great job. He was very polite and cordial and took the time to answer all my questions.
Alex provided a great service. He did a detailed job. Strongly recommend him!
Great attitude, very respectful, explained everything very well. We are happy to be working with him!
Very happy with service, friendly knowledgeable technician. All areas of concern were treated. Irving answered all my questions.
Ben was our technician and his communication regarding his eta was great. Clear explanation of inspection and services. Will continue using Pointe simply because of today’s experience.
Great experience with Leonardo - very professional and knowledgeable. Highly recommend!
Thank you for listening to my concerns and recommending the appropriate services.
I'm so happy with their service. All the techs are super friendly and knowledgeable. They always solve my problems with pests. I really love dealing with this company. Keep up the good work.
The technician Julian C was very professional and performed an outstanding job.
professionally serviced
Milton arrived promptly on time and was an absolute pleasure from start to finish. He took the time to introduce himself to our dogs, gave us all the information we needed and then got to work. Excellent customer service and a real affirmation on our decision to go with Pointe Pest Control!
Very thorough
its tim Milton is the best
Very professional Explained everything before starting looked around did a very good job
Excellent! Superb!
Brian was professional, polite and thorough. Highly recommend and would love to have him when we need our next service. Thanks Brian!!
Isiah did a great job explaining what he was going to do. He answered our questions. We would like him to continue to be our tech.
Mr. Rodriguez was punctual, diligent in inspecting the house upon arrival. Examined the basement for evidence of termites at a particular site, and followed up inspecting the entire basement for further evidence. Then, he went around the perimeter of the house and explained to me his observations. Suggested…
Very friendly and helpful. Our visitors had just arrived and the techs helped them with their luggage. Also obviously competent, not only covering the space around our house and under our porch, but also talked about going inside where we’ve had ants in our kitchen in the past. No sign of ants there. Tech said to…
JUAN put us at ease,explained all of the proceedure , and gave us peace of mind in this world wind. He wasGOD sent to releive our old age pressure.Looking forward to his next visit -GOOD BY MICE !
Melvin serviced our home today in the professional and respectful manner that Pointe Pest continues to provide.
The technician was very professional and answered all of my questions and explained everything he was doing around the house.
We had our service done for the first time today. We were very impressed with our technician Malik! He was very polite, efficient and listened well. He did our entire house inside and out and wiped all the webs away outside. So far I am very pleased with my first impression.
Even without having time to answer the door, Alan Wwest did his inspection and cleanup. Thankful for the accurate and honest service. He consistently does a great job.
Very Professional
great service and went above and beyond with the pest service and even took down the small wasp nest near garage
Great professional timely service!One of the best service people- Ryann V. He has been coming to us over 3 years.
Our technician, Leo, was great. He explained things and was very thorough.
Pointe has done an excellent job for us for years - Mosquitos, Bees, Ants, Carpenter bees & ants, etc. Excellent, professional, courteous and thorough! Tim, Albert and whole team is always great! HIGHLY RECOMMEND
Our tech Austin, who has been our tech the last several years now, did a thorough and complete job both inside and out. Very friendly and listened to an issue I had and treated for the problem. Utmost in professionalism.
Excellent professional
Alan is thorough - addressed all concerns and is cheerful and helpful! Excellent service!!
Very professional and on time.
Excellent service with a knowledgeable technician! We will continue to use this pest control service! Always the best! Continued great service. Irving took care of mice boxes and used the outside spray which will work wonders! Thanks!
The technician Robert was so helpful and understanding of the problem and did a wonderful job.
Joseph R was truly professional and great throughout the service on my grandpas home! He answered all of our questions and concerns and made the process as smooth as possible. We appreciated his service a lot and recommend him in the future! Amazing experience overall!
Fernando was thorough and did a great job. He is always polite and willing to check everything. His trainee was also very good! I am now ready to Fight off all the bugs and bees that will come my way!
Jonathan Jimenez serviced our home today while we were at work. Overall, we have been pleased thus far with the service of Pointe Pest Control.
Pointe Pest Control has eliminated my rodent problem and do a great job keeping my insect problem under control. Living in an ant free environment is wonderful!
Julian is very friendly and professional. I wish all services people are like him. Two thumbs UP!
Our technician, Peyton Brown, was extremely friendly and upbeat, even on this frigid day! 😊 he also asked us if we were having any pest issues, we were not. Wish all service people were this nice!
Jonathan Jimenezas a service technician today and he was very profesional and thorough.Specific areas where pointed out to him, and he addressed the areas I mentioned to him. I was very plesed with his service.
Irving provided quick, professional, and friendly service. He called before arrival, covered his shoes before coming inside, did his work, and answered all of my questions. Pointe Pest Control was quick to follow up after I first reached out. Their prices are competitive, and the follow-up emails are nice for…
He was thorough with his inspections and explained everything to us. Also answered all our questions and made sure we under the process.
Oscar delivered an exceptional and comprehensive inspection. His expertise, punctuality, and positive attitude truly shone through.
4/2/2025 With no internal issues, we asked our rap, Genssie to rebait outside and wipe down for spiders only. The on time process was quick efficient thorough, all delivered with warm greetings and a smile. 2/7/2025 Another excellent visit today by our regulsr rep, Genssie. This was a 2 week follow-up from our…
Explained things well and did what he needed well.
Very nice and helpful technician
I found Yuvan Rodriguez professional, courteous, and competent. He did a thorough inspection and application of preventative products. Upon completion he made sure we understood what to expect in the coming days and what to look for beyond that. We will definitely share our experience with friends and neighbors.
Ryan at Pointe Pest is an expert at Residential pest control. He diagnosed our pest issues and diligently treated the problems until they were resolved. He also was pleasant and knowledgeable to work with. He always explained the reasons behind his approach so we could understand.
Milton was extremely professional, very informational, and extraordinarily thorough. Would highly recommend!
Amazing service ! Technician Carlos was very knowledgeable and gave my wife and I peace of mind with the services he was providing!
Victor was extremely professional, courteous, and detailed about the work performed on our home. It’s very rewarding to get a technician like this to come and service your home. We certainly appreciated his hard work, so thank you!
Peyton was very nice. Quick, and did a great job. Thank you
The technician wa very thorough, considerate, informative and insightful. We need more of thjis workers in the world. GOOD HIRE!!!
Antonio is conscientious, competent, thorough, and personable! Outstanding young man! Please keep him assigned to my Account.
Milton is the best! Knowledgeable and Professional.
As with all the technicians that have been to our house, this latest one was polite, enthusiastic and thorough. I’m very impressed with this company!
Technician was excellent
We were dreading having someone come to our house to take care of a sudden ant problem in bathroom and at one of our outdoor entrance doors. Then your Michael Ellis arrived. He made us feel at ease. Asked for more detail of our problem. Told us step by step what he'd be doing inside and outside. Very…
Dan is very friendly when he comes. Always double check on stuff. He has the mice under control since we first started. I finally have my kitchen back in order from them running up and down my cabinet with pots and pans.
We’re new to Pointe Pest Control. Our initial visit was very thorough, but our follow up visit was outstanding. Pointes tech, Sage, spent time explaining some pest info and strategies to us that were very helpful to keep the bugs at bay. Pretty impressive level of customer service.
I have used Pointe Pest Control for a number of years and I am very pleased with their services. Nick, the technician, who services my home, is a wonderful representative for the company. He is a personable young man who takes his job very seriously. Before Nick begins, he always explains what he is going to do…
Adrian and his partner who serviced my home today were so kind, polite, and helpful--very thorough in their inspection. They far exceeded my expectations! Very impressive service! Thanks to both of you!
Put out traps for mice. Filled in holes in garage so that mice cannot get into house. Very nice and agreeable to any request I had as a customer.
Victor was very pleasant and did inside and outside. He let me know when he was on his way and made sure my wife knew when he arrived. Victor is very efficient and thorough. I am very pleased and glad he was our tech for this service.
It was a pleasure having Milton walk me through our attack plan of pest control. He was prompt, friendly, and knowledgably, and I feel like our family is in great hands.
Eddie was excellent - thorough, expedient, personable and responsive!
Jonathan Jimenez with Pointe Pest Control always does a fabulous job in helping me clear my home of unwanted pests. Eves are thoroughly wiped down for spiders and other critter nests, the ground is searched for areas when critters can enter. Very pleased with the service and the company
Kevon was professional, knowledgeable and personable. He did a great job, Thanks
Mr. Salas did a thorough job explaining what outside services would be provided and inquired if I need indoor work. Very courteous.
Jamian McCormick, Pointe Technician, serviced our property today and did an excellent job. David was on time, friendly and did a completely thorough job of inpecting out property, removing cob webs and spreading granules around the perimeter of our house. Our home continues to be pest free.
Very knowledgeable technician Very polite and explained everything he was doing..
I can’t remember exactly how many years I’ve been with Point probably about five, they have always done a good job always shown up when they were supposed to. I’ve not had any trouble with ants inside the house ever since I have been using them. The technicians are always helpful and polite. I have been very happy with the service I get from Point.
A+
Joe was great, very professional and explained what he was going to do.
Very well done. Very friendly and professional
Juan was very thorough and answered all my 7 questions about the coverage and what Pointe will do if something doesn't work. However, their follow-up is horrible. The pest infestation has gotten worse over the last 5 days and they tell me that this takes time. They "can get back here to go over it again next Monday."
Great and very professional service technition named Adrian Garcia. Pointe pest control exceded my expectations. The best of the best I highly recommend this company.
Great service. Any concerns or issues immediately addressed. Sage as our assigned professional, doing all the time great job. He is really professional, respectful and over all nice person.
Kevin is always very efficient and checks the entire property. Very thorough and always very professional. Give professional advice to be helpful.
I am very pleased with the work done by Pointe Pest Controls tech, Jonathan. He was very professional and knowledgeable. He explains what he is doing and makes suggestions on what to look for to avoid the problem from happening again. Thank you.
Alex was very knowledgeable and helpful- clearly knew/demonstrated expertise with his job
Very knowledgeable!
Juan Perez did an excellent job—he was very knowledgeable and made the inspection easy to understand.
I was very happy with the experience that I had with this company. Ron came out and gave us a survey of what we needed it done and was very honest and gave me other points to take care of my problem. I was very happy with them. I totally recommend them if I ever need them again I surely will call them. Thank you so…
Mikey did a great job. Very professional and informative. A real pro!
Micheal is fantastic! He is very thorough and addresses my concerns. He always rings the bell when he arrives to get all the feedback he needs from me to address those concerns. It has been beneficial to have the consistency of a tech who is familiar with your property. Micheal is very friendly and easy to talk to!…
Joseph our Tech was great to work with
tech was polite, knowledgeable and very neat. very nice and knew his job well. he knows exactly what to do and I suggest everyone should try using Pointe Plus give them a try. i would not use anyone else as everyone at Pointe Plus is very customer oriented and is very very responsive. he always does a great job. great representative of POINTE PEST
Lamont informed us of a potential problem with a window well cover that needs to be replaced to keep out small critters.
Austin is very professional in terms of timing, communication knowledge and customer friendly nature!!
Jamian M provided excellent service to our home today. He checked and treated outdoors, the lower home level, and garage to protect against winter pest issues. Jamian is polite, efficient, and gets the work done. We are very satisfied with his service! Gail Fritz, Geneva IL
Explained what he was going to spray to get rid of ants and that if might take more than a day. Very efficient
Malik the Best!! -A+
Tony was a thorough technician checking everything for my mice problem. Would ask for him every time
Jonathan was great! I received a call with his ETA and was there on time. His expertise was very valuable. Jonathan was very helpful and he was very attentive to my concerns and answered any questions I had. I am satisfied with the service and highly recommend this company.
Austin & his partner did a through inspection of our home to prevent mice from entering. They recommended areas to address, along with cleaning, setting traps and spraying. Great job!
Tyler did a great job. Walked me through everything, super knowledgeable, willing to listen, and walked me through the details. Yellow jacket nest was my main issue, so going to monitor it now after treatment.
Jonathan has been really helpful! We recently bought our home and have been dealing with pests as the weather changes, and Pointe has been easy to set up appointments with, punctual, and our tech answers my many questions and is thorough. They’ve been out 3 times in the last month to help with issues that have come up, and we’re happy with results so far.
Very satisfied with Pointe Pest Control. In addition to normal scheduled outside services, they accommodate our requests for inside when needed, and inquire if we have any additional concerns at each call. At our most recent service, technician Sage was prompt, comprehensive and courteous.
Good service by Bennett
We had a bad experience with another company and Pointe was recommended to us. We couldn't be happier with their service!
Pointe were great at decreasing the ant population that invades my home every spring. They make suggestions on how to improve my surroundings to keep the insect world at bay. They are professional and thorough in their treatment, and consistent to make sure i get the best service. They hve a wide range of services and affordable.
Austin was efficient and thorough. He has been a regular technician, so he knows our home. On top of that, Austin is friendly and personable.
My technician was extremely professional! There is a forest preserve in my backyard and I haven’t had a problem since I use point pest control. I highly recommend their services !!!!
Michael was very knowledgeable and put my mind at ease during the visit. I also appreciate the quarterly service agreement.
Our technician did a fine job. Let us know he was here.
Irving was great. Explained everything. Showed a real concern to fix the issue. Suggested that I have him back in a month to check the bait traps. Great servvice.
Ben is an excellent person, very friendly, very polite, knowledgeable and thorough about his work. We appreciate his service very much. Thanks !
We've been using Pointe Pest Control for several years. Service is excellent...professional and courteous. Our biggest issue in years past has been mice and since using Pointe Pest Control, we've noticed a significant drop in activities of these pests in our house. Our technician, Genssie is great! Very pleased...recommended!
Alexxiss was very responsive to my requests and I appreciated it!
Highly professional, courteous, knowledgeable, and clearly wanted to deliver good service! I am delighted with the service we received today. I am looking forward to having him return as the requested technician for follow up visits and another treatment we are seeking for mosquitoes.
Saige was great. Professional, Polite and efficient. He inspected my home and provided feedback. He took extra measures for looking for entry points and was very detailed in his methods. Very pleased with his work. Highly recommended
Our tech. Was professional, motivated, responsive,easy to talk to ,very informative and very fast!!! Would recommend to anybody needing service.
Milton was great. Very thorough and pleasant
Your technicians are the best. Matthew Ryan was very knowledgeable, courteous, and friendly. He did a great job inside the house and outside.
Very friendly, very professional. Likes dogs 🐶 👍
I am a new customer and already having communication issues with staff after purchasing a service. I just booked an interior extermination on my house for Monday October 6th 2025 for fleas. I payed 299. I asked him if I want to add an exterior service for the 89.00 when he comes if he would do that service the same…
Johnathan was the most professional and detailed oriented serviceman I've ever had. Previously I've had orkin, terminex and other independent local exterminators and without any doubt this company and tech are far more superior than the rest. Very happy!!
Absolutely professional and very nice. Tech Diaz was so helpful and professional. Highly recommend this place. Thank you for all your help!
Sage Shanahan recently visited our home for our regular pest control service, and he did an amazing job! He was friendly and incredibly thorough. We've been using Pointe for years now, and we can't recommend them enough!
Milton did a great job. He was friendly thorough and informative! Now we wait to see if our pests are gone!
As always, very professional Tyler is great!
Our technician, Michael, is very detail-oriented and willing to share his knowledge about controlling pests in our area.
Joseph always does a great job and we appreciate his due diligence when he is out to service our home.
Friendly, thorough, professional service!
Thorough and Friendly
Malik always arrives with a smile and a pleasant, courteous approach. He asks if we’re having any issues, and when we are, he provides solutions with explanations for how they’ll work. I greatly appreciate his service!
very professional.
Milton did a great job of identifying and treating our pest issues- thorough, knowledgeable and observant.
Milton was punctual, courteous and very helpful.
Excellent and timely service efficiantly rendered.
Professional and knowledgeable.
Nick was thorough and respectful of my parents home. He answered all my questions and allowed me to follow him through the entire process. I would recommend Ponite Pest Control and Nick!
Alex was AWESOME! He spent a lot of time going over issues with us and was professional, thorough, and courteous. His knowledge was obvious as he was prepared with actionable solutions. I would highly recommend! Thanks again Alex. The hornets are gone!
Alex was so helpful and knowledgeable with mice extermination/ setting up bait along with answering questions about our monthly pest control service. He was incredibly thorough. Thank you so much!!
Joe is always very friendly, knowledgeable, on time and helpful.
Our technician called before coming, arrived on time, was very informative and thorough.
Great explanations and service from the tech. Hope to see results soon! Thanks
Very kind and through
Milton was very professional and thorough I am so pleased with his service!
Everyone that has come out has been wonderful. I have used Pointe for several years. Gerry today was wonderful
Joe was on time professional , called before he got here in my eyes he couldn't have done anything more to help my pest situation. I was very impressed will recommend you to friends and family.
Nick is fantastic! He is incredibly knowledgeable, professional, and helpful. Since having Pointe Pest Control treat our home and barn on a quarterly basis, we've seen a dramatic improvement with insects & pests! And he proactively removes any wasp/bees nests that could become an issue along the exterior.
So glad we decided on Pointe Pest Control! We’ve met Matt and Cory so far and they were super professional, friendly, knowledgeable. We recently moved into a new home and needed help with spiders, outside ants and some wasp nests. They really took care inspecting our home and explaining what they found and what to…
Matthew performed my quarterly service and he did an excellent job all around the exterior of the house, in the garage and in my crawl spaces. He spent a perfect amount of time taking care of everything. He even remembered to avoid treating one area along the back of house where I grow my herbs! He was very…
Ryan is very professional, attentive to details and customer oriented.
Jonathan, my Pointe technician was knowledgeable and promptly addressed my concerns. He rid my home of a small wasp nest that was out of my sight.
We continue to get excellent service. Michael is a pleasure to work with. Very knowledgeable, and effective when we have questions or problems with some mysterious new insect.
Milton was professional and provided good information about what he did
Great! On time. Professional. Explained everything. All great!
I have never needed an exterminator before but this year the ants were a problem, My daughter used Pointe and recommended them to me. I was very happy with the service. Glenn was very friendly, helpful and through in explaining their service from A to Z. Marcus was the person who came out to get rid of the ants. He…
Oscar provided good customer service, asked what the owner wanted completed, and also made good suggestions. He was very professional.
Victor from Pointe Pest Control was fantastic! Super professional and did a great job of protecting us from those dang pests! I highly recommend Victor for anyone as he was just a great guy! Keep up the great work
Couldn't ask for better service. Tom and Ryan were great to work with. Thank you
Malik is very professional, knowledgeable and courteous. He listens and then explains things well. We REQUESTED Malik and Pointe was great to send him -- same pro multiple times over the years is important to us. Being very responsive has always been true w/ Pointe. Malik showed up fast after I spotted a problem…
Technicians are friendly and professional. They always check with me before starting to see what pest problems I'm having.
Ryan was very helpful and he clearly talked to me about all of his services today. Thank you for an excellent representative of Pointe Pest Control.
The technician who came to our house was polite, very knowledgeable, a great communicator, and very assuring.
I have had great luck with my technicians. I rambled on about all the weird stuff I was noticing, and Joseph took it all in stride, identified problem areas, and gave me some great advice (which just added to all the great advice I had gotten from my last technician!) We have had a reduction in any, fly, and mouse activity and I'm very pleased.
Matthew did an excellent job as always! Great service, courteous and professional!
Great job
Our tech Joshua always professional and does a wonderful job thank you
Moises did a great job, as usual. Always checking to make sure that the treatments are working, and making sure we are satisfied with the service.
Excellent, as always. Professional, knowledgeable, friendly and very courteous.
David was excellent! He does such a great job with such professionalism and kindness. He makes the "extra" effort each time!
Always do a good job
Wesley did an excellent job treating a pesky mother problem.
Jesse Mack was excellent. Called prior to arrival and was punctual. I feel confident in the job he performed.
Great service. Very professional and detailed. Technitian explain all the issues he found and how he solved it.
Very polite, friendly, knowledgeable, professional and a credit to the company.
Johnathon Diaz was the tech that came to my home. He was very personable and very knowledgeable about my problem. He is extremely patient and answered all my concerns. He went way beyond to make sure I was satisfied with the service. He explained what to do to prevent any more mice issues. I know he is a definite…
Very professional and knowledgeable. Great service all around. Thank you for all your help.
Kevin Williams visited recently. He called in advance and arrived on time. He listened carefully to multiple concerns we had - then suggested and implemented thoughtful solutions. He is knowledgeable, resourceful, and client-orientated. He was definitely helpful and is a credit to the company.
This technician was thorough and thoughtful. He went around and around the house to make sure he checked places we did not tell him to check. Efficient and careful at the same time.And enjoyable to have him in our home for the service
I had a HUGE hornets nest in my tree and they came quickly and did an awesome job to remove it. I could not be happier.
The tech sprayed all areas of concern.
MICHAEL WAS WITHIN THE TIME FRAME(1P-3P) HE CALLED AHEAD OF TIME TO LET ME KNOW HE WAS ON HIS WAY. VERY POLITE, PROFESIONAL AND GREAT PERSONALITY. HE LISTENED AS I EXPLAINED WHAT I HAD ACCOMPLISHED ON PREVENTING PEST FROM ENTERING. HE EXPLAINED WHAT HE DID INDOORS AND OUTDOORS. TOLD METO CALL IF ANY PROBLEMS ARRISE. THANK
Adrian did a very good job of neutralizing a very large aunt hill in my yard. He did a very thorough job and was very attentive to all details
We had the best experience with our technician Eddie Llamas He was great, very professional and took his time to explain everything and answer all our questions. Was very respectful of our home, and educated us on everything to be cautious of having a new baby and 2 dogs in the house . Thank you Eddie appreciate your time and providing exceptional service!
Thank you for good service.
The technician was excellent and extremely careful.
From start to finish all around amazing service!
Jonathan did an excellent job of listening to our issues and concerns. He performed an examination of our main floor and basement. He then sprayed where necessary and placed traps where they were needed. He then examined the outside and followed by spraying and plugging some potentially vulnerable entry locations.…
Ryan provided excellent service, he was very knowledgeable and took the time to make sure everything was treated. Would definitely recommend.
Great service. Milton was helpful and kind. We always appreciate that he goes the extra mile to make sure we have our questions answered. We recently had a family pet loss and Milton was thoughtful and caring when talking about it.
Fernando and Julian came by the house and inspected for additional problems with Voles. Fernando refilled couple of the black boxes that have poison in them. They had been totally eaten. He also placed a couple additional boxes around in the basement. He was very thorough and was very knowledgeable about the…
Adrian has been here before. A very nice man, who knows what to do. Courteous and efficient.
Unfortunately I was not at home at the time of service. If I had been here I would have requested the garage be treated.
Technician was really great and very helpfull. Good job!!!!!!
kevin did a very thorough job! I really appreciated all that I asked was done.
Matthew was great. So knowledgeable and thorough! Very helpful!
Excellent
Technician Genssie Pastor was very informative, thorough and professional.
I am having an issues with carpenter ants. My tech Jonathan was very thorough, professional and had great knowledge of the products used and answered all of my questions. I’m glad I chose Pointe!
Always knowledgeable and professional. Technician Jonathan Reyes was especially helpful, implementing multiple solutions to a rodent problem.
Wesley came out today and checked around the house, took care of issues inside the house, cleared all my spider webs and applied insecticide around the house. He is a very thorough worker and exhibited professionalism, and I appreciate his work and Pointe Pest Control.
Mr. Wesley Reese was outstanding in his knowledgeable and thorough treatment of our property.
Mikey was so friendly and informative. Extremely professional, knowledgeable and explained to me how to help solve my problem. .
Eddie was professional but enjoyable. He made sure that I understood everything he did. I was very happy with his service.
Tom was a delight. He explained what he was doing and why. I hope he will always be my technician.
Our service tech, Eddy, was very nice. He took the time to answer all my questions and he showed up in the pouring rain which I thought was impressive. He treated a huge yellow jacket nest that was in the sofit of one of my windows. Eddy assured me that the yellow jackets would be eliminated even if he has to come…
Wonderful professional service.
Jacob outstanding Tech. Pointe great service and price. They get the job done.
The service man was very thorough and did a top notch job! I highly recommend Pest Control. We've had them for 4+ years and they have provided great, friendly service.
Jacob was awesome. He was calm and capable as he removed a very large hornets nest from a tree on my property. My experience with Pointe Pest Control has been excellent.
Our technician (Ryan) was excellent. He did a very professional job. He was personable and very knowledgeable.
Mike was great! Super knowledgeable and helpful! I would call and recommend him again for sure. Thank you!
Our tech couldn’t have been more professional and thorough. He was friendly and answered our questions with ease. We highly recommend.
We had a nest of yellow jackets in the ground by our front door. Alexiss came to treat that and start our home service. He was very knowledgeable and helpful.
This was our first time using pointe pest control, from both the customer service representative, Samantha, and our technician, Jonathan, I was very pleased with how helpful and informative they were. Jonathan came out today and addressed any concerns we had. He Was very clear on next steps and what the products did…
Technician very friendly and courteous.
Mike was very thorough and spent time explaining the process and in looking for source and port of entry.
Mike was excellent! He was thorough and went through a lot with me step-by-step, and had so many ideas that only a real expert would have. I really felt in good hands and cannot be happier with his service and professionalism.
Malik was very professional, polite, and did a great job both inside, targeting the areas most in need of attention and outside being attentive to garden plants and vegetables. He explained to me what he sprayed. He did a great job.
We've used Pointe Pest Ctl for years and have been very happy with them, but our recent visit from Mike was particularly great. Highly recommend the Pointe team.
Ryan is always so professional! He always asks what my concerns are and what needs to be done to address my issues1 He also explains what he is doing and why. He asks questions and always has the answers. Just love when Ryan is my technician!! U go Ryan!!
Technicians are always thorough in their work. . We've been using Pointe for several years , and we've always been satisfied with their services. Mr. Davis has been our technician several times now, and he is always cordial and competent in his work.
Eddie was very informative and personable!
Jacob was thorough and knowledgeable—committed to finding the source and not just applying treatment and leaving.
Did more than I was expecting. I was very happy with your service. And the technician I had Ryan was very nice.
Alex Mata is very polite and informative on the job.
Great place!! Always available to come within a few days if I need an extra service. Would recommend for sure.
Very pleased with the whole process
Ryan was very polite and accommodating
Very professional and very friendly and explained very well what he found.
Reliable and thorough
Bennett is always punctual, professional and very detailed. He’s the best !
Ryan was so helpful and knowledgeable in how to prevent pests from getting in our home. They were able to schedule us quickly, Ryan came right on time, and he even suggested some things to help us with other problems. Thank you!
David did a very thorough inspection inside and out. He is very courteous. Thank you David.
Austin did a fantastic job at our house. He zero’ed in on the areas of the house to target for a suspected mouse. His techniques worked within an hour to catch and remove the problem. Very professional, thorough and I highly recommend Austin and Pointe Pest.
Tech Joseph is great!
Very positive experience. I’m happy I hired them.
Michael is great!
Very thorough and executed this visit Perfectly! He was respectful to wear booties around this house and mindful if we had animals and my daughter. He even went into my crawl space and did a thorough inspection there as well. Pointe is lucky to have him as an employee. I’ll be using these services as needed and…
Austin did a great job and he was personable.
Michael Ellis was competent, professional, helpful, courteous and knowledgeable. Couldn't ask for a better representative.
The Tech Alex was at my home for the very second time. He knew exactly what to do and what we had done in the past. Thank you for a job well done. He is very professional and knowledgeable about his craft. Listened and explained any of my questions and concerns. Great Job!!!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 1320 | $56–$116 |
| Spider extermination | 1311 | $65–$146 |
| Rodent extermination | 1251 | $76–$246 |
| Ant extermination | 1244 | $71–$186 |
| Hornet & wasp extermination | 831 | $61–$246 |
| Bug & insect extermination | 541 | $58–$116 |
| Home inspection | 418 | $63–$171 |
| Mosquito extermination | 369 | $73–$134 |
