How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%82+19.9Value 14%100+14.1Replies to reviews 7%23+1.6Craft & service penalty93−0.7Momentum penalty76−2.4Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCOREPointe Pest Control - West Chicago
Aurora, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #54Position by Experts Score among all companies we track in this category. of 60 ant exterminators · 4.9★ from 8,592 Google reviews
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Percentile vs other ant exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: replies to reviews.
Reviews for your job
Customers hired Pointe Pest Control - West Chicago for 8 kinds of job.
Pointe Pest Control - West Chicago for hornet & wasp extermination
Clear ✕All 837 Google reviews tagged “Hornet & wasp extermination” · showing 320
Melvin was the technician for my service. He was OUTSTANDING. He answered all questions and concerns without hesitation. He is very professional and truly cares about the property and the customer. I would give 10 stars if I could
I contacted Pointe Pest Control because my house had apparently been annexed by the yellow jackets. At some point, you stop believing you own a home and start realizing you are merely the landlord for a highly organized society of angry flying insects. These things were everywhere. I was one bad afternoon away from…
Great service! Absolutely will recommend!!
Juan is outstanding. Always thorough and informative.
We have quarterly, services from Pointe Pest Control, and when scheduling those services, we always request Milton. He is friendly and engagin, prompt, thorough, and is customer-focused/centered. He explains the services to be performed, and reviews them after completion. We enjoy seeing him and know that he…
Joshua Alveraz provided excellent service from start to finish. He was professional, friendly, knowledgeable, and took the time to explain everything clearly. He arrived on time, did a thorough job, and made sure I was comfortable with the treatment before leaving. You can tell he takes pride in his work and cares…
Very polite and efficient.
Great service, great tech.
Pointe , has been on Point!
Tony was our technician for our pest control issue, and he was excellent! he was very attentive, responsive, and took the time to listen to and address all of our concerns. Toney also provided us with helpful tips on how to minimize and prevent future pest issues. We truly appreciate his professionalism,…
Technician was very through and knowledgeable! I felt confident with his assessment.
When I called on 8/30, the sales rep assured me that the yellow jacket issue would be resolved, i.e. eradicated. He had me sign up for your quarterly membership, for spraying for all sorts of pests. I don't have issues with any other pest, ONLY the yellow jackets. Isaiah came out on 8/31 and all he did was spray…
Leo answered all of my questions and did a great job trying to remove the yellow jacks.
Very professional service person.
Very happy with this service. Malik was incredibly professional, informative and did an amazing job at removing the wasp nest. I will recommend this company to my friends and relatives.
Malik was really good! He came to the door and was very professional and polite and told me what he'd be doing. We would recommend your service any day. The only thing he missed were spider/cob webs on a couple of windows.
Very please with the service tech, he was thorough and considerate of my home and what was needed. Very kind and professional! Thank you!
Eddie is the best! Without me asking, he offered to come in and check mouse traps that he placed in the basement on his last visit... all clear! He is very conscientious and wants to make sure I am pleased before he leaves. Another great job!!
I was very pleased with Juans’s services today. He was very nice and informative about everything that he was going to do inside and out of my home. He was very nice to my daughter and he put on an excellent show dealing with the bees!
Ryan arrived right on time. He worked quickly and was very thorough.
Genssie was very polite, answered all my questions and finished the job thoroughly and quickly.
Ryan was quick, thorough, and fearless. A football-sized Yellowjacket nest was removed in just 10-15 minutes. We were very grateful for his work, and Pointe, for having the fastest and most thorough response on Angi's list. We're very happy with the work. Ryan said you guys were the best, and it showed!
Payton was very courteous and thorough, he is a winner.
I had yellow jack wasps problem by my back door. I was afraid to go to my garage there were so many of them. Austin Rot was the tech sent to take care of them. He called to let me know eta. Upon arrival he examined infected area and told me what to expect after treatment. He was professional, courteous and friendly. KUDOS TO AUSTIN ROT.
Yuvan was great! Helped a lot and pointed out problem areas to watch out for and how to handle fixing them. Very happy with his service!
Alex provided Excellent attention to details and was very polite. I've been very happy with Pointe for the longest time!
Noticed we had swarming wasps above our front door uunder the second story window and near a fireplace vent behind some bsuhes; immediately had a panic and located Pointe Pest on google, had amazing reviews already and someone texted me within minutes with schedule & questions answered etc. I didnt even care the…
Jonathan was great!
Outstanding service by Joseph Revello. Fast response to an urgent situation. Knew exactly what to do with Yellow Jackets IN THE HOUSE.......problem solved. Thank you !!
Joe did a great job. Went above and beyond.
Great company! I called and they came out the very next day to remove a wasp nest in the soffit of my home. The technician was very nice. We will use them in the future if we have another pest problem.
Genssie Pastor at Point Pest Control is such a great guy. He’s extremely professional and cares about his job. He was meticulous when spraying around the inside and outside of the house. Taking care of the wasp and hornet nets outside. I love working with Point Pest Control.
Had a Yellowjacket nest by my front door and under my windowsill and was able to get a quote and someone out there the very next day to take care of it!! It’s only day 2 after they removed the nest and my husband says there’s zero activity. Hooray!! We were also at work while the service was being done and he took…
My technician bravely and professionally tackled the yellow jackets living in my shed. In additional Pointe has great communication and customer service. I would use them again in the future.
We had a basketball sized bald faced hornet nest in the back yard up 20 ft. Tim came out and did a great job getting the nest down. He was knowledgeable, friendly, and quick! Overall, he did a great job!
Juan was awesome. He did a very thorough job and was pleasant to speak with.
Great experience with Leonardo - very professional and knowledgeable. Highly recommend!
Alan was timely, knowledgeable, efficient and effective! He explained everything in detail, and proceeded to do everything promised. Great service.
Technician, Jamian, was prompt, professional and explained what treatment he was using that day, and what pests he was focusing on (tiny ants, spiders, wasps).
Victor was knowledgeable and did his job in a timely manner
I had a great experience with Pointe Pest Control. Milton did an outstanding job removing several wasp nests from my shed. He was professional, friendly, and extremely knowledgeable. He explained the process, worked efficiently, and made sure the job was done thoroughly. It’s clear he takes pride in his work, and I…
Sage was my technician today for the treatment. He was very helpful and explained everything he did. He gave me some suggestions and took care of the ant issue on my brick patio. He came inside and refilled my mouse baits, then gave me some suggestions for how to fix the areas where the mouse have been nibbling…
Very thorough
The technician was on time courteous and respectful of our property. Seemed knowledgeable and thorough.
Antonio was very polite and even helped me bring in a heavy box that had been delivered. He did his job and didn't bother me or my two dogs.
Jonathon was very polite & professional and explained what he was going to do and expeditiously carried it out.
Excellent! Superb!
Brian was professional, polite and thorough. Highly recommend and would love to have him when we need our next service. Thanks Brian!!
I had a great experience with Pointe Pest Control from start to finish. Angel, my customer service representative, was fantastic to work with. He took the time to explain everything clearly, answered all of my questions, and made sure I understood the process and what to expect. When it came time for service,…
Excellent service On time Addressed all of my concerns
Even without having time to answer the door, Alan Wwest did his inspection and cleanup. Thankful for the accurate and honest service. He consistently does a great job.
Milton came again to help control a previous problem. He is always professional and rely on his expertise. Thank you!
Xavier was so thorough and took the time to explain everything. Extremely satisfied. Love pointe. Always thorough
great service and went above and beyond with the pest service and even took down the small wasp nest near garage
Friendly and knowledgeable technician that takes the time to go over any and all concerns
Pointe has done an excellent job for us for years - Mosquitos, Bees, Ants, Carpenter bees & ants, etc. Excellent, professional, courteous and thorough! Tim, Albert and whole team is always great! HIGHLY RECOMMEND
Our tech Austin, who has been our tech the last several years now, did a thorough and complete job both inside and out. Very friendly and listened to an issue I had and treated for the problem. Utmost in professionalism.
Malik did an excellent job. He is always professional and efficient with the treatments he applies.
Jonathan Jimenez serviced our home today while we were at work. Overall, we have been pleased thus far with the service of Pointe Pest Control.
10/10
Dan is always excellent!!
I found Yuvan Rodriguez professional, courteous, and competent. He did a thorough inspection and application of preventative products. Upon completion he made sure we understood what to expect in the coming days and what to look for beyond that. We will definitely share our experience with friends and neighbors.
Profesional, competent and pleasant.
Technician Leo was very friendly and professional. He went out of his way to make sure I was satisfied with my concerns.
Kevon was professional, knowledgeable and personable. He did a great job, Thanks
Pointe Pest Control is the best Pest Control company I have used so far. We switched to Pointe from other big companies since those companies' services were over-promised but under-performed in the past years. Also, I found Pointe based on "Best Pick Reports" Quality Home Services Guide" for North Shore Area and…
Great service as always , Eddy was very professional and accommodating . Have used their service for years and for good reason . There the Best !
I am very pleased with the work done by Pointe Pest Controls tech, Jonathan. He was very professional and knowledgeable. He explains what he is doing and makes suggestions on what to look for to avoid the problem from happening again. Thank you.
Very knowledgeable!
I cannot say enough good things about Pest Pointe Control! Tyler was quick, efficient and expalined the timing and process he is using to keep us as bug free as possible. Super nice and friendly.
Pointe has been "on point" for my pest control prevention and mitigation for many years. Tyler displays the utmost professionalism on our service calls. Thank you for all the help!
Very pleasant Jeremy. Thoroughly explained everything. Looking forward to seeing again in the future.
Jonathan has been really helpful! We recently bought our home and have been dealing with pests as the weather changes, and Pointe has been easy to set up appointments with, punctual, and our tech answers my many questions and is thorough. They’ve been out 3 times in the last month to help with issues that have come up, and we’re happy with results so far.
Highly professional, courteous, knowledgeable, and clearly wanted to deliver good service! I am delighted with the service we received today. I am looking forward to having him return as the requested technician for follow up visits and another treatment we are seeking for mosquitoes.
Austin was very professioal, knowledgeable and did a great job explaining the process and eased my concerns. Highly recommend!
Pointe came out and sprayed the household perimeter which took care of our wasp problem. I feel comfortable enough to recommend them. Tyler is courteous and professional.
Aaron J did a great job! Very thorough and hard working!
We had a technician by the name of Genessie Pastor from Point Pest Control. He did a great job and we couldn't be happier. He was very friendly and knowledgeable. This place will now be the company we call for any and all exterminations and pest control treatments.
Johnathan was the most professional and detailed oriented serviceman I've ever had. Previously I've had orkin, terminex and other independent local exterminators and without any doubt this company and tech are far more superior than the rest. Very happy!!
Sage Shanahan recently visited our home for our regular pest control service, and he did an amazing job! He was friendly and incredibly thorough. We've been using Pointe for years now, and we can't recommend them enough!
So helpful and great service!!!
Tech was very professional. Explained in detail what he would be doing. Took his time and did it right!
Kevin W. is a great technician. He is courteous and professional. Very good job! Thank you
Friendly, thorough, professional service!
Kevin was terrific. He communicated what he was going to do and approximately how long it would take. Afterward we reviewed his activity and what to expect over the next few days. Kevin was polite, communicative, and effective. The job took less time than he anticipated. I would definetly use Pointe and Kevin again.
I had an urgent need to remove a just discovered white-faced hornets nest that was posing a danger to my neighbor's children & pets. Point Pest came the next day at the time they said they would be there. They did the job fast & efficiently. Couldn't ask for better service.
Called yesterday after noticing wasp nest around my home. They were quick to respond, and Aaron who came to remove the nest was quick and helpful. Pricing is also reasonable.
Matthew did a great job. Called before coming, was polite and went to work after explaining what he was going to do and what to expect.
Matthew, my technician, was awesome! very helpful identifying my various bees, and the addressing the aggressive bees by my garden that i was concerned with. very helpful!!!
Alexiss did an excellent job! He was so polite, ready to answer all my questions. First, he sprayed two yellow jacket ground nests, then he removed a hornet nest from my tree. Great service Pointe Pest Control!
Genssie was very prompt and professional.
Terrific, personable, explained process Really impressed. A+
Dan, the technician was on time, very personable and professional. He not only treated the bee infestation, my primary concern, but listened to my concerns regarding other insect issues (spiders, wasps, box elder bugs) and sprayed for them as well. It's too soon to know if the current treatments are effective, but…
Im not sure what to say. The guy came out, did not fix the problem at all. I was incredibly disappointed he was at my home barely for 15 minutes. He didnt have the right instructions at all thought he was coming out to spray for spiders. I needed a yellow jacket nest removed and to have a spray done to keep them…
Tech came back out to deweb my house. addressed my main concerns of bald faced hornets since I have two small dogs, tech was very understanding. He double checked to make sure there wasn’t any nest in the trees. Very satisfied
Julian was very polite, informative and courteous.
Showed up when said he would. Worked quickly and efficently.
The technician was very professional, responsive, and helpful with questions. Addressed all our concerns with an explanation.
Great job. Persisted until the problem was solved. Tech was friendly and knowledgeable. Customer service reliable and responsive.
Excellent representative
Alex was AWESOME! He spent a lot of time going over issues with us and was professional, thorough, and courteous. His knowledge was obvious as he was prepared with actionable solutions. I would highly recommend! Thanks again Alex. The hornets are gone!
Very happy with the service! I noticed yellow jackets flying under my shed and immediately looked online for an exterminator. The high review rating made Pointe Pest Control an easy pick. Julian came out today to take care of the problem. The hive was in an awkward place under my shed. He had to remove the…
Lamont the Technician called and arrived promptly. He was very informative as to what he was going to do to deter the wasp situation. House was treated without any problems. Would recommend services.
Mohaned as tech today. Above and beyond. Got the job done.
Joe is always very friendly, knowledgeable, on time and helpful.
Jamian was very respectful and made some suggestions on how to best treat our problem.
Lamont arrived when expected and did the pest control service in the front of the house, on the sides, and in the back despite the snow buildup. Thank you!
Nick is fantastic! He is incredibly knowledgeable, professional, and helpful. Since having Pointe Pest Control treat our home and barn on a quarterly basis, we've seen a dramatic improvement with insects & pests! And he proactively removes any wasp/bees nests that could become an issue along the exterior.
So glad we decided on Pointe Pest Control! We’ve met Matt and Cory so far and they were super professional, friendly, knowledgeable. We recently moved into a new home and needed help with spiders, outside ants and some wasp nests. They really took care inspecting our home and explaining what they found and what to…
Jonathan, my Pointe technician was knowledgeable and promptly addressed my concerns. He rid my home of a small wasp nest that was out of my sight.
Technician is great. Very accommodating and thorough. Answered questions and did what we asked of him.
Technicians are friendly and professional. They always check with me before starting to see what pest problems I'm having.
Love my tech that comes every quarter. He's professional on time and explains everything to me. I am a fan.
The technician who came to our house was polite, very knowledgeable, a great communicator, and very assuring.
Excellent service..a very good person that took care of us thank you
We have been Pointe Pest customers for the past several years. Our experience with the company and with their service personnel has always been excellent. The Office is willing to schedule appointments in ways that are convenient for me, and the technician shows up on time, every time. We would highly recommend…
Matthew did an excellent job as always! Great service, courteous and professional!
Very professional, friendly and competent. Explained problem and how the application should work.
Great job
Our tech Joshua always professional and does a wonderful job thank you
Always pleased with our service and our technician, Adrian
Moises did a great job, as usual. Always checking to make sure that the treatments are working, and making sure we are satisfied with the service.
Ramon did an excellent job at my home this morning. He was prompt, thorough, and very professional.
Jonathan was amazing and very helpful. He was on time and courteous. I highly recommend Pointe Pest control to anyone looking for value and professionalism.
Great service by technician Alexiss Aguirre. He did what he indicated. I have had other companies that I saw ring my door bell and then sit in their truck not performing service. Although I did not answer my door I am able to see what is being done while they are there. Joel completed exterior service today. I have…
Always on time and the personnel are very polite
Rep did a fine job, checking out the entire home and applying thr necessary product
Turns out they got quite rude with me over email about rescheduling and she said they had offered me more times, all of which I told them I was not available and they are arguing with me that they had done everything they could when they had not listened to my time availability I am one working parent and can’t be…
Excellent service as usual!
The service technician was very courteous and professional.
Ryan did a great job. Answered all my questions and checked my property thoroughly.
Wesley was prompt, efficient, friendly and explained exactly what he was going to do and afterwards, what he did.
I was very impressed with our service technician, Eddy and his assistant today, Tom. Both were very professional and personable. Eddy really knows his stuff!
Excellent service as usual!
Very professional and knowledgeable. Great service all around. Thank you for all your help.
Attentive and thorough service. Thank you!
Austin is an efficient technician who is affable, polite and very knowledgeable. He is like seeing one of our nephews!
Thank you for good service.
I'm grateful knowing that our property is pest free except from the occasional spider. We have never had a past problem and I can see why! If we stopped the service then who knows. I feel good knowing I can sleep with NO PESTS! Thanks! One happy customer! 😊
Jonathan did an excellent job of listening to our issues and concerns. He performed an examination of our main floor and basement. He then sprayed where necessary and placed traps where they were needed. He then examined the outside and followed by spraying and plugging some potentially vulnerable entry locations.…
Ryan provided excellent service, he was very knowledgeable and took the time to make sure everything was treated. Would definitely recommend.
Tech, did a great job. Was professional, and very polite.
Technician was really great and very helpfull. Good job!!!!!!
Josh was great. Did a very detailed job.
Aaron was great. Answered all my questions and was on time 👍
Excellent
Great job!
Nick did our service today. I thought we only had 1 wasp nest problem....he found another one and took care of it. He addressed our vole/mole problem and really listened instead of dismissing it. Very professional and kno
Very personable and willing to help us with special issues.
Nick was great! Arrived on time, performed exactly what we needed, and was very pleasant. As usual, we're happy with our service. Thanks!!
Mr. Wesley Reese was outstanding in his knowledgeable and thorough treatment of our property.
I’ve used Pointe Pest control for a multiple years now. Service specialist are very knowledgeable and they explain their answers to your questions thoroughly. You don’t always get a phone call to time of arrival is the only issue.
Ryan P was very friendly, professional, and knowledgeable. It was a pleasure working with him. I appreciate his knowledge and expertise to assist with our current pest issue.
Our service tech, Eddy, was very nice. He took the time to answer all my questions and he showed up in the pouring rain which I thought was impressive. He treated a huge yellow jacket nest that was in the sofit of one of my windows. Eddy assured me that the yellow jackets would be eliminated even if he has to come…
Mike, as always, was great. Came in the house to do a treatment for spiders in the basement as it is that time off year.
David did a very thorough job. He explained the process and types of materials.
Jacob was awesome. He was calm and capable as he removed a very large hornets nest from a tree on my property. My experience with Pointe Pest Control has been excellent.
Mike was awesome!! Explained everything in great detail, before taking care of our HUGE Hornets nest. Great work Mike!
We had a nest of yellow jackets in the ground by our front door. Alexiss came to treat that and start our home service. He was very knowledgeable and helpful.
Gerardo was great - friendly, professional, and did a thorough job. We are happy with Pointe and its staff.
Very personable young man. He was very helpful and patient. I send him many thanks.
Have used Pointe Pest Control for a few years and have been extremely satisfied with the service and the results. Recently they came to investigate rodent problem which was a job well done.
Jacob was quick and very knowledgeable on how to deal with the wasp nest situation. I would definitely use him again!
Excellent personalized service! Ryan took the time to call and point out some troublesome spots and offered to return if needed. Very satisfied!
Very nice and professional and the exterminators were wonderful but unfortunately they didn’t tell us until our second treatment that if there is a bees nest in the roof, they won’t treat that. I explained our problem during the initial call, so I’m not sure why they didn’t tell us that then. We’re also now several…
When service man, Mike, arrived 8/17, he listened to our issues, explained what he would do, and at end of call summarized what was done. Very personable also. Office (crystal) was also great in listening to our problem and setting up Mike’s call quickly.
They took my call on a Sunday. They came out as soon as they could Tuesday to remove a giant hornet nest. Our tech Jonathan was great and even took the time to walk the exterior of the house and noticed and removed another small nest that was forming. Overall great experience and would recommend to friends and family.
The experience with the service was excellent. technician was very thorough, explained what he was doing, and was very polite.
Eddie was very informative and personable!
Alex M was my technician and was great. Thorough and very professional. Will definitely ask for him again.
Adrian was friendly polite efficient & knowledgeable. He took extra time to discuss the services he was performing & addressed the usual tasks & our special concerns. Also those who answer the phone & Customer Service are considerate & very helpful. This our last service from Pointe as we are moving to a condo but…
Alex is polite, professional and very conscientious.
Jacob did a very through follow-up to troubleshoot and remedy our wasp problem
Very pleased with the whole process
It was a pleasure dealing with Mike! He was capable and informative! He also did an excellent job of taking care of our hornet's nest. I look forward to using Pointe Pest Control for any pest problems we may have in the future. Sincerely, Barbara Stahl
Thank you for taking care of the hornets nests- they have been there for a while and I didn’t think much of it but I am glad they’re gone now.
Ryan is a true professional. He remembers our home and it's needs and seems to really enjoy his work.
Our technician Mike was terrific! He was pleasant, efficient and kept us informed about what to expect with the removal of wasps. I recommend Pointe and especially Mike!!
Quick and efficient service!
Please send this technician whenever my house is due for a visit. He is an asset to your operation and I hope that he is rewarded for it.
Aaron did a great Job! Fabulous!
Pointe Pest Control has been a great service for us. Today the knocked out a wasps nest we didn't even know about!
Tech Joseph is great!
I always appreciate how efficient, thorough, and flexible the staff at PPC are in providing their services. Grateful for another year of services.
Nick was awesome. Very informative and professional. I will Definitely be recommending Pointe, especially Nick!
Work was done quickly and professionally. Great technician.
Our technician Xavier was very helpful and did a professional, thorough job.
The technician is friendly, professional and very responsive, does a great job!
Adrian did a good job.
Michael Ellis was competent, professional, helpful, courteous and knowledgeable. Couldn't ask for a better representative.
Great and very responsive customer service. The service tech are always friendly and professional.
Our technician was exceptional...friendly, knowledgeable
Great experience. Our technician Moises is very knowledgeable. He explained everything he was doing and answered questions thoroughly. Very impressed. I have requested that he be assigned as our ongoing technician for future visits.
The tech that came out to the house today was very thorough. And explained to me what he was doing and how things worked. Especially we bees and my back porch, so as to manage expectations. Great service and value.
Great service!
I had a hard time believing how good the reviews online were for Pointe, but I can now attest to them. Mike provided us with amazing service, was on time, thorough, took extra precautions and explained the process and things he noticed. He was really exceptional.
Ivan appeared to have done an excellent job outside only... That I requested because of COVID 19... Yes Ivan did a very complete outdoor and inside our garage application!
Joseph Revello was polite, informative and did a good job.
The technician did a nice job
they did very good job Michael Ellis was professional and did his work absolutely perfect with care and explain everything. he went all over the place took his time with no rush
Mikey was great! He explained all the treatments applied today and gave advice for future maintenance. I've been using Pointe Pest Control for over a year now. I love the response time and the ability to contact in between scheduled treatments. Great value and well worth the cost to have peace of mind that our yard…
Very quick and easy process. Love that they are a green company that take the preventative approach rather than use harsh chemicals. We were able to get their guy Gerry out to our house to spray within a few hours of our call. He removed five hornets nest from our house. Looking forward to seeing the positive…
Always very nice and make sure you understand the products! My technician nick was super!
Joseph is a really good pest technician and does everything he can to address all the issues you are having. I highly recommend. Pointe Pest Control is way better than the company I used before in the past known as Ecoshield. Any current Ecoshield customers that look at this review I definitely and highly recommend…
David was amazing! He's always polite and thorough, and always takes the time to check in and make sure all of our concerns are addressed!
Xavier was on time, very courteous and Professional. Listened intently to my situation and responded with appropriate measures.
Hey ALex I left the garage mice traps out in front on driveway but you must not of filled one of them as it feels empty?
Fernando was great! He was quick and professional.
Great technician and communication.
After moving into a new home with unexpected wasps in our walls, field mice, and invasive ladybugs we knew we needed a pest service as we acclimate to living in a more rural environment. Pointe Pest Control from Orland Park has been a TOTAL LIFESAVER in keeping our new home pest free. After subscribing to monthly…
Tom was our technician today from Pointe Pest Control and he is great! He always called 15-20 minutes prior to his arrival, he thoroughly educated me regarding the specific pest control concerns I had and was very kind. I would highly recommend Pointe Pest Control.
Alex did an amazing job again. He took the time to explain everything and answer all my questions too. Thank you so much for everything you did. Always a pleasure working with him and Pointe Pest Control!
Taz found a hornets nest when he was doing my monthly service . Thank goodness he did because pulling down the vines on the side of the house was on my to do list. I have no doubt he saved me from a pretty serious situation by getting the nest down before I went out and did outside chores.
The technician was very professional and friendly. He was also very thorough and informative.
Michael was excellent, very professional and answered all my questions with so much knowledge. Will definitely recommend this service.
We have quarterly treatments set up and they also come as needed in between which is super convenient. They are always courteous and timely.
My Technician Tazauras was very professional. Since using this business, we have had virtually no problems with any pests. Very happy
Jacob is outstanding and very professional. He went through every detail on my house to see where the mice were coming in and found it. A good number of people could not find were the mice were coming in my home and he found it right away. Thank you Jacob! You even get rid of all the bugs that have been attacking my house.
Very professional individual attention given someone who really cares about your house and the service they provide. Genssie was far the best. Thank you so much I really appreciate everything you guys do.
I had an issue with ants between quarterly sprays and they were very prompt and came out to perform an extra spray the next day!
Clifford did a follow-up to work on our mole issue. He is always informative and professional. Very customer friendly.
Austin serviced our home today He arrived on-time, was very professional and knowledgeable when offering services for us to choice from. We would certainly recommend based on our experience.
Service was very professional and informative, would recommend them to anyone having issues with stubborn infestations.
I was very pleased with the detailed service and knowledgeable provider!
I contracted Pointe Pest Control for the removal of a hornet nest on the side of my two-story house, at the eaves. The technician was professional , attentive, and friendly, but he did not have the tools he needed to do the job. He came the first day without any ladder, although I had indicated to Pointe that the…
Mike was amazing. He was super professional, very friendly, and did a phenomenal job. 100%satisfied
I used this company first time and my service tech Mike F was fabulous! He explained to me all the processes he was using and why. Awesome experience. Mike really listened to my concerns and answered all of my questions. You can tell he cares about the customer. I highly recommend this company!
I called Pointe to take care of some wasps when Orkin no-showed on me, and now I’m glad the “big guys” never showed up. Pointe was there on time, Taz called on his way like I requested, explained everything to me in detail and was a super nice guy. Wouldn’t hesitate to recommend them and I’ll be keeping their contact info for the future.
Miguel was great: professional , respectful , on time and efficient. In addition, he explained what he was going to do well before he did it.
After the first visit I gave this company a 5 star review since our pest problem disappeared for the most part. I told them that we noticed carpenter bees however they were unable to find the nest when they were here so he said to call once I spotted it. A could days later we saw it and I called back. They weren’t…
My technician was very nice and efficient. He explained everything to me and was very thorough.
Jacob was very polite and thorough. Thanks!
Excellent service
Ivan was very helpful and answered any questions/concerns I had. I would highly recommend Pointe Pest Control!
Joseph did an excellent job. Explain the process to me. Very happy with the service I received today.
Our technician Jacob Marcoux, was very professional and thorough. I was impressed with his attention to detail and excellent customer service. Thank you!!!
David was wonderful! He was punctual, friendly and very knowledgeable. He even pointed out other potential issues around my home which I greatly appreciated.
Mike was awesome - super friendly, thorough, and professional. Would recommend to anyone looking for pest control services!
Very courteous and professional technician, that worked quickly to resolve the hornet problem. Cool calm and collected. Thanks.
David Rivera was the technician who serviced our home. He is great and knows what needs to be done. He always friendly and we appreciate his service!
Tas was a great technician. He was polite, efficient, and responsive. I appreciated that he explained the services he performed and answered any questions I had.
Very happy with the service. Austin was punctual, thorough, and professional, providing good pointers to help mitigate our issues.
Robert did a great job at my home. He was friendly and professional and addressed all of my concerns. He is very knowledgeable and professional. He even found the spot in my home where the millions of spiders were probably entering! I am very glad I choose Pointe Pest Control!!!!! Made my life much easier!…
Tony came to the house and was very thorough. I appreciated his willingness to get in the crawl space where most of the rodent activity and look for entry points.
Mark serviced the inside and outside of my home. He also spotted wasp nests on my shed, which I had not noticed. Mark answered all my questions in detail. I was very happy with the job he performed.
Zachery arrived on time and was professional. We needed general pest prevention, specifically prevention from wasps. He removed an active wasp nest and applied the pest prevention treatment around the house. I would definitely recommend Pointe Pest Control!
Jacob arrived on time, listened to my concerns and treated the the interior and exterior of the house quickly and professionally.
Robert was our technician and he was so thorough in our inspection and service!
Such great service that I don't know where to begin. Austin was very professional. Answered all my questions. He even talked to my husband on the phone. Went far and beyond to help with our rodent problem thank you so much Austin.
Timothy Corona, 5 STARS...... Professional, courteous, knowledgeable. Explained the backyard treatment in great detail. Thank you
Marc went above and beyond explaining everything as well as advising. He was very thorough and professional. I would recommend Marc to anyone in need of his services.
Tom was awesome! Very knowledgeable- I had asked him questions regarding issues I was experiencing around my house and he answered them all in a professional manner.
Jamian McCormick was friendly and thorough. Being new to Illinois, he educated me on the bugs out here and what to expect each season. We had a small ant issue in the kitchen which he took care of and haven't seen one since service 3 weeks ago. We haven't seen many bugs outside except your occasional spider here…
Technician was very professional and discussed services that were part of my plan that I never knew about, such as spider web removal from garage.
The Tech was on time, explained everything very thoroughly, was polite and professional. 5-Star rating for Miguel
The technician (Genssie) who treated my property today was very knowledgeable, professional, polite, and efficient. He treated my home with respect and gave me some great tips for prevention and maintenance. This was the first treatment and I am so far very happy with the service.
Ivan is the man. He always shows up on time and takes care of business. He listens to what we have to say and takes the time to explain what he is doing and what will work best. He is always friendly, polite, and professional. We will not trust any other company to take care of our home.
Genssie was very professional and thorough! We use Pointe for our home and our business - we are very satisfied with the service. Highly recommend!
I have been a client of Pointe Pest Control for several years. They are very responsive to any questions I may have. The Technician Adrien whom I had today was very knowledgeable, answered all my questions and performed the service necessary to rid my home of mice. I highly recommend them.
I have had your service techs on 3 other occasions. Miguel, however, was by far the most through. He actually took it upon himself it go beyond my requests and spray areas he felt were potential problems. Your other techs were also very capable, but you have an extraordinary employee in Miguel. Please put him on my schedule slated for December.
Eddie is very friendly and professional. He is usually the technician that ends up servicing my home. I've been a customer for a few years on the quarterly plan. It is well worth the money for friendlyservice and peace of mind. Thank you!!
Robert called ahead of time to let us know he was on his way. Very polite on the phone. Arrived right when he said he would. He explained everything he was going to do/doing and why. Unlike some who perform a perfunctory visit, Robert was thorough and not rushed. Seemed meticulous! Was on his hands and knees on the…
Robert serviced very thoroughly and was so helpful with any questions and so happy he took care of our home . We feel good knowing we can sleep at night with nothing in our house. 5 stars Robert. Thank you so much!
Genssie was great! He was early and very professional. He took the time to explain everything very thoroughly before starting and made sure all of my questions and concerns were addressed before leaving. Highly recommend!
Matthew was great to unexpectedly handle a wasp nest under the roof on the 3rd floor. The wasps had started to get active but Matthew removed the nest and the wasps. It’s a pleasure to have him service our house.
Was very helpful and pleasant as always. Thank you. General outside and garage pest control.
We have used point pest control to prevent bugs in the house for several years now. Has done the job well. At one point we had a hornet nest up in a tree and Pointe pest came out and removed it free of any additional charges. Then there was the year that we were having a problem with stink bugs and the Pointe pest…
He explained everything he was doing thoroughly.
Every single person I’ve talked to over the phone or in person has been INCREDIBLY nice and has talked to me in detail about what they’ll do! They always listen to me and answer all of my questions, and they never do anything unless they’ve asked me or explained to me first what they plan to do. They’re super…
Matt was very professional and informative. He walked me through the process and had clear communication each and every moment of the appointment.
It has been wonderful working with Pointe Pest Control! I have called them twice for two separate concerns, and they have been responsive, courteous, and professional both times. They successfully removed a hornets nest for me and now will be controlling the ants around the house. They were on time, friendly, and…
Great attitude and very helpful!
Pointe has been great so far and good value. We had technician Lyle do our first quarterly treatment today, and he did a great job. He took down a wasps nest on the side of our house, and also helped cover an area in our AC unit that might have been susceptible to rodents. So far so good, recommend Pointe to anyone…
Always responsive and take care of any insect or rodent issue!
Robert was great! Very responsive and communicated when he was going to be here!
Ivan is our technician he is wonderful! He is explains everything clearly and all the different solutions/outcomes that are possible while being polite & professional. Both times he has visited our home for services, I have been educated on something I didn't know before. I would highly recommend PPC for anyone in need of pest/rodent control services.
Ryan was very professional and did an outstanding job.
Best customer experience from the technician. Field service managers not responsive.
Ivan was an awesome technician! His courteous demeanor and professionalism most assuredly help to give Pointe Pest Control it's highly respected reputation.
Fantastic! I couldn't ask for more.
Fernando called prior to coming to my residence to let me know he was on his way. He waited patiently for me to answer the door and then introduced himself. He was pleasant, professional, and did an excellent job covering the interior and exterior of my home . I was very pleased to see him wipe all the cobwebs off…
Always friendly and receptive to our needs
The technician was on-time, professional, courteous and thorough. One of the best!
Clifford Ford was courteous, professional, and responsive to our needs. The exterior of our home was treated to prevent a variety of insects from possibly becoming a problem or nuisance. We have been very pleased with the work Pointe performs.
Excellent service provided by Fernando our technician. Profession and thorough.
Clifford my technician was efficient, timely, informative, and real easy to work with. I have been very happy with Pointe Pest Control and would recommend them to anyone. They do what they say they will do.
Very friendly and competent young lady. She explained what she was doing and why. Thank youi
This was scheduled call, but Tom came by with Ivan to check and assess the present status and make a recommendation. It appears everything look OK, although we did not see any dead rodent. I will give few more days to confirm it is OK to go back (now I am staying at a hotel) My thanks to Tom & Ivan, hope you guys are correct
Technicians are very diligent and go out of their way to insure that the customer understands the services performed and meet any specific issues. Very favorable.
We were very pleased. Technician was courteous, thorough and took time to complete his work and discuss with us afterwards. The first visit we had a few weeks ago seemed rushed and not so thorough.
Great service.
Jennifer at Pointe Pest Control was great. She was on time and super friendly. She took the time to show me our common pest problems and explained what she was doing to take care of them. Perfect service 👍
Technician arrived on time, very courteous and did his work with little disruption to my routine. Since Pointe's first application, my ant problem, as well as other pests, has gone away.
Very happy with Eddie (our technician). He's very professional and courteous, and he's extremely thorough and knowledgeable. Thanks Eddie!
.Kyler was efficient. he was very polite, very professional, and had a great sense of humor.
Fernando was very courteous and thorough with his service at our home today. He also identified areas and performed corrective action to ensure no future issues. Am glad you have such great service personnel
David was very courteous and did an thorough job.
We have had Marc Corona twice as our technician and he couldn’t be more friendly or competent. We switched to Pointe after using a different pest control company and are so happy we did! Great service and effective treatment, would highly recommend.
The technician Jesus was excellent, polite, thorough, and professional. I would use the technician and the company again.
Always do a great job. I don’t worry about bugs and that says it all.
Sebastian is always friendly and does a great job.
EXCELLENT PEOPLE AND COMPANY!!!!
An extremely professional service! I get emails about upcoming service appointments, detailed reports afterwards, and there's an intuitive customer portal, too. On top of that, Pointe technicians are always friendly, communicative, and courteous.
Great communication before and during service calls!
Wesley was great - really thorough, friendly and personable, as well as explained in detail things we could do to help cut down on our spiders. Would love to have him as our tech going forward. Highly recommend him.
Aaron, our technician, was professional, helpful and personable.
This is our second outstanding visit with Pointe Pest Control. Tim was our technician and he was very kind, knowledgable, informative, and thorough. He helped identify and explain areas of concern and what to expect after treatment. We've been so impressed with the quality and service by Pointe and would happily recommend them to others.
Moises does great work and is very courteous. He listened to our issue and addressed it.
I appreciate how very polite and professional your staff are. The service was appreciated.
Great service
The technician was friendly, helpful, and answered my questions. Thank you!
Tim was great and professional. Explained everything thoroughly. He also called 30 mins in advance of arrival which is always helpful!
Jennifer does a great job. We have not had any issues since treatments started.
Jennifer did a fabulous job and is very personable. She did a fantastic job explaining everything she found and did. I highly recommend her.
Fernando is the nicest person you will ever meet! Always professional and friendly! Very helpful and knowledgeable.
I am doing this survey because of the excellent service my tech Sebastian did. He was professional , friendly and thorough. The questions above are for the company which is good, but it is only as good as the people hired. I do not like that I have to post publically about the company when it states rate your tech.
This tech was super informative and helpful.
The technicians that came for our service were extremely nice and did a thorough job which we really appreciated. They also called to let us know when they were 30 minutes away and showed up on time. They asked us which areas and what issues we had concerns with so they could specifically target them and when…
Excellent and very professional technician.
John from Pointe Pest was terrific as always!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 1320 | $56–$116 |
| Spider extermination | 1311 | $65–$146 |
| Rodent extermination | 1251 | $76–$246 |
| Ant extermination | 1244 | $71–$186 |
| Hornet & wasp extermination | 831 | $61–$246 |
| Bug & insect extermination | 541 | $58–$116 |
| Home inspection | 418 | $63–$171 |
| Mosquito extermination | 369 | $73–$134 |
