How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%6+2.1Reliability 15%9+1.3Craft & service 20%82+16.4Value 10%68+6.8Momentum 8%9+0.7Track record 7%99+6.9Accountability 5%6+0.3Experts Score= 35Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.35SCOREPointe Pest Control - West Chicago
Aurora, IL · Grade DLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #35Position by Experts Score among all companies we track in this category. of 40 ant exterminators · 4.9★ from 8,592 Google reviews
Report card
Percentile vs other ant exterminators (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: track record and craft & service; weakest: accountability.
Reviews for your job
Customers hired Pointe Pest Control - West Chicago for 8 kinds of job.
Pointe Pest Control - West Chicago for spider extermination
Clear ✕All 1,318 Google reviews tagged “Spider extermination” · showing 20
DebbieLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 15 hours ago★★★★★Melvin was the technician for my service. He was OUTSTANDING. He answered all questions and concerns without hesitation. He is very professional and truly cares about the property and the customer. I would give 10 stars if I could
Ray1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 days ago★★★★★Could not have been better, professional, courteous, knowledgeable and productive. Just terrific! Milton always does a great job !
gerry7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★Great service! Absolutely will recommend!!
sylvia5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★My technician did a great job. He was professional, timely , observant and attentive to my household's needs. Thank you for continuing your excellent service and extra assistance when needed. Ryan was great and is a great asset to your team, sorry he is transferring to other location .
Pamela8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★Very pleasant, competent professional
Shannon5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★Great job as usual. Technician is always friendly and efficient!
Steve14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★Jamian is very pleasant and hard working. He shows up on time and starts the work immediately. Great job Jamian.
AttilaLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★We have quarterly, services from Pointe Pest Control, and when scheduling those services, we always request Milton. He is friendly and engagin, prompt, thorough, and is customer-focused/centered. He explains the services to be performed, and reviews them after completion. We enjoy seeing him and know that he…
Kathleen3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★Punctual, professional, courteous. Carlos always does a great job!
Thomas1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★Very polite and efficient.
Jim2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★Tech did not address the front of the house. I called the office to have a tech come back. The lady answering the phone was not professional and hung up on me when I was saying good bye.
Shelia11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★Very professional and customer service oriented. He represents the company well and enjoys what he does.
William7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★fall exterior service plus basement spider ext
lauren10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★Juan was very prompt and arrived on time! He was concerned about my concerns and addressed them!! Did a great job!
Lawrence2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★Initial visit. Joe was prompt, knowledgeable, & efficient. I now have a better understanding of pest control. Confident we will receive good service throughout the year.
Clyde3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 weeks ago★★★★★Great polite guy, good service as is norm.
Al11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 weeks ago★★★★★Great service, great tech.
VeronicaLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★I received a call stating that the technician was 18 minutes away at 4:47pm. My window was 3pm-5pm. Not only was this going to be beyond the window but it was my daughter’s last nap so I wasn’t able to answer the call but saw that he was going to be here. I sent my husband (who was outside) a screenshot and there he…
Laurie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★Very thorough in his service today for us. He was friendly and polite. Did a great job.
Trudy10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★Very professional service person.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 1320 | $56–$116 |
| Spider extermination | 1311 | $63–$151 |
| Rodent extermination | 1251 | $76–$282 |
| Ant extermination | 1244 | $71–$187 |
| Hornet & wasp extermination | 831 | $58–$282 |
| Bug & insect extermination | 541 | $61–$119 |
| Home inspection | 418 | $63–$176 |
| Mosquito extermination | 369 | $76–$144 |
