WILDLIFE REMOVAL SERVICES · CITRUS HEIGHTS, CA
Pointer Pest Control - Roseville logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%87+30.5Reliability 15%90+13.5Craft & service 20%85+17Value 10%90+9Momentum 8%28+2.2Track record 7%35+2.5Accountability 5%41+2.1Experts Score= 77Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.77SCORE

Pointer Pest Control - Roseville

Better than 93% of wildlife removal services · #7 of 102

5.0★217 Google reviewsGoogle star rating as shown on Google Maps.
4.98★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yrs (avg 1.6%)Share of reviews from the last 24 months that gave 1 or 2 stars.
%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Recent priced reviews

Annamarie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Their service is always very professional. They communicate well when they are coming for a service call. I highly recommend Pointer Pest Control.

Paid $20–40Great price
Corbett2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I have been very happy with Pointer Pest Control. Orey is my regular guy and he is always friendly, professional, and thorough. I hope he stays with the company a long time.

Paid $20–40Reasonable price
Murray1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

The initial pest service was thorough and Jose provided us with a detailed explanation of our areas of concern and what he had done to address the spiders and ants we were having problems with. Jose was both professional and personable.

Paid $80–100Reasonable price
ScottLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Just contracted with Pointer's services, and wow, Antonio exceeded expectations. Professional and on time. Thank you!

Paid $80–100Reasonable price
Salvatore2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Received my first service today. Antonio was excellent. We discussed my issues with pests. He was very thorough and explained everything very clearly. The service was fast and efficient. Really appreciate the professionalism and courtesy.

Paid $40–60Great price

vs category

Blue = Pointer, grey = wildlife removal services average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02023-Q3: 5.00★ (7 reviews)2023-Q4: 5.00★ (8 reviews)2024-Q1: 4.83★ (6 reviews)2024-Q2: 5.00★ (10 reviews)2024-Q3: 5.00★ (6 reviews)2025-Q2: 5.00★ (7 reviews)2025-Q3: 5.00★ (39 reviews)2025-Q4: 5.00★ (5 reviews)2026-Q1: 5.00★ (9 reviews)2026-Q2: 4.93★ (14 reviews)2026-Q3: 5.00★ (15 reviews)2026-Q4: 5.00★ (4 reviews)2023-Q32024-Q32025-Q32026-Q32026-Q4
This companyIndustrydot size = review count

Price

$49-52% vs typical wildlife removal services

Bar = middle half of what customers paid · gold mark = category median.

Great price 60%Reasonable 40%Overpriced 0%Not sure 0%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%87+30.5Reliability 15%90+13.5Craft & service 20%85+17Value 10%90+9Momentum 8%28+2.2Track record 7%35+2.5Accountability 5%41+2.1Experts Score= 77Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
87
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
90
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
85
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
90
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
28
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
35
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
41

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+78 / −0
Professionalism
+90 / −0
Responsiveness
+78 / −0
Punctuality
+69 / −0
Value
+64 / −0

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