WILDLIFE REMOVAL SERVICES · CITRUS HEIGHTS, CA
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%87+30.5Reliability 15%90+13.5Craft & service 20%85+17Value 10%90+9Momentum 8%28+2.2Track record 7%35+2.5Accountability 5%41+2.1Experts Score= 77Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.77SCORE
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%87+30.5Reliability 15%90+13.5Craft & service 20%85+17Value 10%90+9Momentum 8%28+2.2Track record 7%35+2.5Accountability 5%41+2.1Experts Score= 77Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.77SCOREPointer Pest Control - Roseville
Better than 93% of wildlife removal services · #7 of 102
5.0★217 Google reviewsGoogle star rating as shown on Google Maps.
4.98★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yrs (avg 1.6%)Share of reviews from the last 24 months that gave 1 or 2 stars.
%complaints answeredShare of 1–3★ reviews the owner publicly replied to.
Pointer Pest Control - Roseville for flea & mite extermination
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.9
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$70–$323
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 78/100.How Job match is calculatedBuilt only from reviews Google tagged “Flea & mite extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#20 / 57
All 9 Google reviews tagged “Flea & mite extermination”
ZandraLocal Guide · 194 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★
Edwardo arrived on time and ready to go. Prior to his arrival we discussed what I needed to do to prep the house and have it ready for him to exterminate. I noticed I had fleas after one of my hikes. I moved all the items on the floor, washed clothes and dog beds, placed pillows in black hefty bags, etc.Once he…
Bug & insect exterminationFlea & mite exterminationHome inspection+ Responsiveness+ Punctuality+ Quality
Amy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★
Bed Bugs!
Bed bug exterminationFlea & mite extermination+ Responsiveness
Megan9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Ed and Antonio were so kind and attentive! They took care of our new house with ease and effectiveness. I wanted to go with a local company who understood the terrain and they were absolutely the right call! Thankful I found them!
Ant exterminationBug & insect exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
Joe3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Great personal service
Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Kenneth3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
When we first moved in to our new home our house was crawling with spiders and insects due to sitting vacant for so long. I called around and Pointer Pest Control was the easiest and most reasonably priced option out of all the places I called. They are a tremendous value for the protection they serve for my house…
Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
marcela3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Excelente work no problems around my property since I start the service with them always in time very profe
Ant exterminationBee exterminationFlea & mite extermination+ Punctuality+ Quality+ Professionalism
Juan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Rating only, no written review.
Ant exterminationBed bug exterminationBee extermination+ Responsiveness+ Punctuality+ Quality
kapil3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Rating only, no written review.
Bee exterminationBug & insect exterminationCockroach extermination
Brian7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Rating only, no written review.
Ant exterminationBed bug exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
vs category
Blue = Pointer, grey = wildlife removal services average
Rating over time
Price
$49-52% vs typical wildlife removal services
Bar = middle half of what customers paid · gold mark = category median.
Great price 60%Reasonable 40%Overpriced 0%Not sure 0%
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%87+30.5Reliability 15%90+13.5Craft & service 20%85+17Value 10%90+9Momentum 8%28+2.2Track record 7%35+2.5Accountability 5%41+2.1Experts Score= 77Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
87
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
90
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
85
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
90
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
28
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
35
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
41
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
Quality
+78 / −0
Professionalism
+90 / −0
Responsiveness
+78 / −0
Punctuality
+69 / −0
Value
+64 / −0
