WILDLIFE REMOVAL SERVICES · CITRUS HEIGHTS, CA
Pointer Pest Control - Roseville logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%87+30.5Reliability 15%90+13.5Craft & service 20%85+17Value 10%90+9Momentum 8%28+2.2Track record 7%35+2.5Accountability 5%41+2.1Experts Score= 77Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.77SCORE

Pointer Pest Control - Roseville

Better than 93% of wildlife removal services · #7 of 102

5.0★217 Google reviewsGoogle star rating as shown on Google Maps.
4.98★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yrs (avg 1.6%)Share of reviews from the last 24 months that gave 1 or 2 stars.
%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Pointer Pest Control - Roseville for general wildlife removal

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.4
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$246–$426
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 73/100.How Job match is calculatedBuilt only from reviews Google tagged “General wildlife removal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#17 / 50

All 4 Google reviews tagged “General wildlife removal”

RLC8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We are very pleased with Ed’s quick service. They found the squirrel culprit and deodorized the area.

General wildlife removal+ Responsiveness+ Punctuality+ Value
Anthony3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Hands best pest control company I have ever worked with! Highly recommend!

Ant exterminationBee exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
Thomas1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Excellent and proactive service. They went out of their way to advise on issues around my property that are unrelated to pest control! Wonderful prompt professional service

Ant exterminationBat exterminationBee extermination+ Responsiveness+ Punctuality+ Quality
Terri5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

General wildlife removal+ Responsiveness+ Punctuality+ Quality

vs category

Blue = Pointer, grey = wildlife removal services average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02023-Q3: 5.00★ (7 reviews)2023-Q4: 5.00★ (8 reviews)2024-Q1: 4.83★ (6 reviews)2024-Q2: 5.00★ (10 reviews)2024-Q3: 5.00★ (6 reviews)2025-Q2: 5.00★ (7 reviews)2025-Q3: 5.00★ (39 reviews)2025-Q4: 5.00★ (5 reviews)2026-Q1: 5.00★ (9 reviews)2026-Q2: 4.93★ (14 reviews)2026-Q3: 5.00★ (15 reviews)2026-Q4: 5.00★ (4 reviews)2023-Q32024-Q32025-Q32026-Q32026-Q4
This companyIndustrydot size = review count

Price

$49-52% vs typical wildlife removal services

Bar = middle half of what customers paid · gold mark = category median.

Great price 60%Reasonable 40%Overpriced 0%Not sure 0%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%87+30.5Reliability 15%90+13.5Craft & service 20%85+17Value 10%90+9Momentum 8%28+2.2Track record 7%35+2.5Accountability 5%41+2.1Experts Score= 77Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
87
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
90
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
85
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
90
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
28
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
35
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
41

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+78 / −0
Professionalism
+90 / −0
Responsiveness
+78 / −0
Punctuality
+69 / −0
Value
+64 / −0

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