Experts Reviews · Company report
Points North Home Inspections logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%73+39.8Reliability 24%68+16.5Value 14%81+11.5Replies to reviews 7%56+4Craft & service penalty53−4.7Experts Score= 67Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.67SCORE

Points North Home Inspections

Oak Park, MI · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #74Position by Experts Score among all companies we track in this category. of 77 mold inspectors · 4.7★ from 76 Google reviews

Report card

Percentile vs other mold inspectors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Points North Home Inspections is better than 73% of mold inspectors.B
73
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Points North Home Inspections is better than 68% of mold inspectors.B
68
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Points North Home Inspections is better than 53% of mold inspectors.C
53
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Points North Home Inspections is better than 81% of mold inspectors.A
81
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Points North Home Inspections is better than 100% of mold inspectors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Points North Home Inspections is better than 56% of mold inspectors.C
56

Reviews for your job

Customers hired Points North Home Inspections for 4 kinds of job.

Points North Home Inspections for sewer line scope

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.12
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Sewer line scope”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#17 / 22
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 12 Google reviews tagged “Sewer line scope”

Zachary2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Steve was awesome! He was very thorough with his explanations and made sure to give us his honest recommendations. We would definitely recommend him for home inspections and sewer scope in the future.

Great priceSewer line scopeManufactured home inspections
Tyler3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Steve Wolff is an excellent Home Inspector. My fiance and I are first time homebuyers, and Steve walked us through everything we needed to know. If you’re looking for somebody who is thorough, works efficiently, and is knowledgeable, Steve is your guy!

Reasonable priceSewer line scopeManufactured home inspections
Jennifer1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Steve was amazingly knowledgeable, professional and personable. It was my first home inspection and he walked me through everything and made sure I understood what he was doing and why. I feel much more secure and comfortable moving into my new home now that I know so much more about it. Thank you, again! It was…

Great priceSewer line scopePre-listing inspections
Erica5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Jake was great! We had him do two inspections for us and he answered all our questions and gave a very in depth report on both. Came next day as requested as well!

Great priceSewer line scope
Skye1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Steve conducted a home inspection and sewer scope for purchasing our first home. As a new homebuyer, Steve did an amazing job at explaining every step of the process. He provided us with honest feedback on what would need to be done on the house, the urgency, and what was most important. He also did a great job of…

Reasonable priceSewer line scope
SarahLocal Guide · 85 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Steve did a fantastic job showing my husband and I everything to look for and how to truly care for your home even after the inspection. Steve was personable, friendly, outgoing and responsive and took the time to help us understand everything as first time home buyers. He also followed up with us which I greatly…

Reasonable priceSewer line scope
DavidLocal Guide · 46 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

First time ever getting a home inspection and I don't think it could have gone any better. Very informative and all in terms my and wife could easily understand. Would definitely recommend to anyone looking.

Reasonable priceSewer line scope
Patrick7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Cannot recommend Steve enough! Incredibly thorough inspection and he took the time to explain to me during the inspection what we were seeing, what it meant, how to remedy things that need some love etc. The report was incredibly detailed and Steve himself was the most personable inspector i have ever encountered.…

Reasonable priceSewer line scope
VeronicaLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Steve did our home inspection, and you could really tell that he loves what he does and that he takes pride in it. Not only did he clearly care about doing a good job, but he cared that my family knew what he was describing and what he thought we needed to know and understand about the house we wanted to buy. He…

Reasonable priceSewer line scope
Tim10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Steve Wolff is among the most professional and friendly inspectors I've ever dealt with. He'll tell you how it is, why it matters, and what you can do to remedy the issue if he finds one. He also gave me a Home Maintenance Manual as part of my inspection. I would recommend any home buyer to go to this man to inspect…

Reasonable priceSewer line scopeService not listed
Lucas3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Jake was a great inspector for my first home. Made sure to check everything and provide a great report to look back at. Will defiantly recommend.

Multi-unit inspectionsSewer line scope+ Responsiveness+ Punctuality+ Quality
Carol1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Jake was very meticulous with the inspection. He explained everything he was doing and pointed out concerns that he had. We feel confident moving forward because of the work Points North Home Inspections did.

Pre-listing inspectionsSewer line scope+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 36%Reasonable 64%Overpriced 0%Not sure 0%

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