Analyzing 8,129,9238.1M ReviewsFor 22,98223K Experts

Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%92+6.5Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE

Polaris Pest Control

El Paso, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #134Position by Experts Score among all companies we track in this category. of 240 wildlife removal services · 4.9★ from 1,087 Google reviews

📞 Call (915) 229-2612Request a call backWebsite ↗

Report card

Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: satisfaction.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Polaris Pest Control is better than 88% of wildlife removal services.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Polaris Pest Control is better than 90% of wildlife removal services.A
90
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Polaris Pest Control is better than —% of wildlife removal services.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Polaris Pest Control is better than 100% of wildlife removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Polaris Pest Control is better than 100% of wildlife removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Polaris Pest Control is better than 92% of wildlife removal services.A
92

Reviews for your job

Customers hired Polaris Pest Control for 8 kinds of job.

Polaris Pest Control for ant extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.171
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.93
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$76–$246
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Ant extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#34 / 156
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.99%

All 171 Google reviews tagged “Ant extermination” · showing 20

Rita3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Alexis did a great job spraying the outside, windows and garage. Great customer service.

Paid $40–60Reasonable priceSpider exterminationBug & insect exterminationAnt extermination
Lucy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Very polite, was extremely helpful. He also fumigated a bunch of ant holes we have because of the rain.

Paid $40–60Great priceSpider exterminationBug & insect exterminationAnt extermination
lizLocal Guide · 254 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Johnny did a great job, and is a very friendly person. He went above and beyond his work today. Thank you Johnny.

Paid $40–60Reasonable priceGeneral pest inspectionAnt extermination
Cesar5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

The technician that serviced our home was very professional and was able to answer any questions or concerns I had. I definitely would recommend this business.

Paid $40–60Great priceSpider exterminationGeneral pest inspectionAnt extermination
Mary1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Johnathon did a fantastic job addressing my concerns about ants and sprayed along the perimeter of the house, yard and all windows and doors. He even sprayed along the driveway and around garbage cans. He also cleared any webs that he saw.

Great priceAnt extermination
Patsy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Both Madison and her fiance were very professional. I would highly recommend Polaris pest control to friends and family.

Paid $40–60Reasonable priceHornet & wasp exterminationSpider exterminationMosquito extermination
Daniel8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great experience, professional, explained everything very well

Paid $80–100Reasonable priceHome inspectionCockroach exterminationBug & insect extermination
Betty3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great experience. Rhett came on time and treated the house efficiently.

Paid $40–60Reasonable priceCockroach exterminationBug & insect exterminationAnt extermination
FeebleLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★

Jonathan came while I was at work but he took care of my requests. Honest and efficient, great combination. Thank you so much for your work.

Paid $40–60Great priceGeneral pest inspectionCockroach exterminationBug & insect extermination
Armida5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Daniel was friendly and speedy! He made sure to get all the little ant holes (I had a lot) and sprayed all around the house. Thank you for your service! 😁

Paid $60–80Great priceAnt extermination
Roy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Prompt courteous service.

Paid $40–60Great priceBug & insect exterminationAnt extermination
Diana5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

David was very informative, friendly, and attentive to pest concerns. Good communication and service.

Paid $20–40Great priceHome inspectionHornet & wasp exterminationSpider extermination
Danny10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great Service Team!

Paid $60–80Great priceSpider exterminationGeneral pest inspectionAnt extermination
Savanna7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Rhett was awesome, friendly and efficient. Thank you for a job well done.

Paid $40–60Great priceSpider exterminationCockroach exterminationBug & insect extermination
Eli1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

David did a comprehensive and thorough job. Thank you.

Paid $200+Reasonable priceHome inspectionHornet & wasp exterminationTermite inspection
Liz7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Very thurough and professional service!

Paid $60–80Great priceHornet & wasp exterminationSpider exterminationAnt extermination
Danielle1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Daniel and Mike were both very polite and helpful, they made sure to explain the services very thoroughly and made the process easy and simple.

Paid $60–80Great priceBug & insect exterminationAnt extermination
Yaya4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★

I’m Not sure how to feel about this. I received a message from the pest control staff/office at 10:49 Am that the serviceman would arrive in 30-45 minutes. However, 20 minutes, (approximately 11:15 Am), I received a text stating that my house had already been serviced. Nobody was home so I do question the type of…

Paid $80–100OverpricedSpider exterminationGeneral pest inspectionCockroach extermination
Katherine2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Madison was amazing! She was so sweet and went above expectations! 10/10 recommend Polaris to anyone

Paid $60–80Reasonable priceRodent exterminationSpider exterminationBug & insect extermination
Silver5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

The service was done thoroughly and he was very helpful.

Paid $60–80Reasonable priceHornet & wasp exterminationAnt extermination

Show more ant extermination reviews (151 more) →

Price

$68-36% vs typical wildlife removal services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 37%Reasonable 54%Overpriced 2%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
Bug & insect extermination269$71–$144
General pest inspection199$63–$126
Ant extermination171$76–$246
Home inspection169$68–$161
Spider extermination131$58–$136
Hornet & wasp extermination117$81–$246
Cockroach extermination107$79–$196
Rodent extermination41$75–$323

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