Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%92+6.5Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE

Polaris Pest Control

El Paso, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #134Position by Experts Score among all companies we track in this category. of 240 wildlife removal services · 4.9★ from 1,087 Google reviews

Report card

Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: satisfaction.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Polaris Pest Control is better than 88% of wildlife removal services.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Polaris Pest Control is better than 90% of wildlife removal services.A
90
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Polaris Pest Control is better than —% of wildlife removal services.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Polaris Pest Control is better than 100% of wildlife removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Polaris Pest Control is better than 100% of wildlife removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Polaris Pest Control is better than 92% of wildlife removal services.A
92

Reviews for your job

Customers hired Polaris Pest Control for 8 kinds of job.

Polaris Pest Control for bug & insect extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.269
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.91
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$71–$144
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 89/100.How Job match is calculatedBuilt only from reviews Google tagged “Bug & insect extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#30 / 156
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.98%

All 269 Google reviews tagged “Bug & insect extermination” · showing 20

Betty2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

Jonah was very personable and listened to what I needed. He was quick and efficient.

Paid $40–60Reasonable priceGeneral pest inspectionBug & insect extermination
Felicia4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Diego was thorough, responsive to my questions and requests and pleasant to interact with!

Paid $40–60Reasonable priceSpider exterminationBug & insect extermination
miguel4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Martin was very helpful and polite He did a great job.

Paid $100–120Great priceSpider exterminationBug & insect extermination
Patricia6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Very thorough, polite & considerate. Excellent! Greenway knows how and who to hire and trains them very well. The reps are always smart, responsible, polite, and competent. Greenway also has worked with me when money was tight. I've had them for about two years and never had a single problem.

Bug & insect extermination
Rita3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Alexis did a great job spraying the outside, windows and garage. Great customer service.

Paid $40–60Reasonable priceSpider exterminationBug & insect exterminationAnt extermination
[email protected]Local Guide · 139 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Jonah was very nice and professional. Sprayed inside for insects. Safe for my dog. Could not spray outside for mice due to the rain.

Paid $20–40Bug & insect extermination
Lucy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Very polite, was extremely helpful. He also fumigated a bunch of ant holes we have because of the rain.

Paid $40–60Great priceSpider exterminationBug & insect exterminationAnt extermination
Rosanna9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Mike was very professional. Went above and beyond his work.

Paid $40–60Great priceHome inspectionSpider exterminationGeneral pest inspection
K4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Excellent customer service and informative

Bug & insect extermination
Joe10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

This tech was above and beyond in service too excellent

Paid $40–60Reasonable priceHome inspectionSpider exterminationGeneral pest inspection
Jesse1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Jonathan provided excellent service!

Great priceBug & insect extermination
Dakota8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Mike was prompt and advise me on what he was going to do. I let him know about a continuing ant problem. When he finished, he stopped again to let me know he was done and if I had questions or other concerns. Thank you.

Paid $40–60Reasonable priceBug & insect extermination
DALE6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Mike with Polaris is a great employee of theirs, an all around great human being, and a true professional. I had an initial treatment for my mom’s home we are moving her into today. I also actively use Polaris for my own home and I Highly recommend services from them! If they let you ask for Mike, he is great!

Paid $80–100Great priceHornet & wasp exterminationSpider exterminationCockroach extermination
RobertLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

They were very, very courteous, friendly, knowledgeable, and on-time. Their truck and equipment was organized and clean. They did exactly what we had discussed and did not try to upsale me anything. I felt comfortable with the serviceman being in my house and treating my rooms - very honest. The cost was…

Paid $60–80Reasonable priceHome inspectionCockroach exterminationBug & insect extermination
DianaLocal Guide · 40 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Killian was quick and efficient. Did a great job!

Paid $20–40Reasonable priceBug & insect extermination
Guillermo5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Madison was very knowledgeable and courteous.

Paid $40–60Reasonable priceSpider exterminationBug & insect extermination
Jon5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Quick and efficient. Applied general pest control in and around the house.

Paid $60–80Reasonable priceGeneral pest inspectionBug & insect extermination
melinda2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Madison did an amazing job! She was friendly and answered all of my questions. She explained everything and was super friendly!!

Great priceSpider exterminationBug & insect extermination
Daniel1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Excellent service….. very friendly staff!

Bug & insect extermination
Daniel8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great experience, professional, explained everything very well

Paid $80–100Reasonable priceHome inspectionCockroach exterminationBug & insect extermination

Show more bug & insect extermination reviews (249 more) →

Price

$68-36% vs typical wildlife removal services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 37%Reasonable 54%Overpriced 2%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
Bug & insect extermination269$71–$144
General pest inspection199$63–$126
Ant extermination171$76–$246
Home inspection169$68–$161
Spider extermination131$58–$136
Hornet & wasp extermination117$81–$246
Cockroach extermination107$79–$196
Rodent extermination41$75–$323

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