Analyzing 8,065,3418.1M ReviewsFor 22,86822.9K Experts

Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%92+6.5Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE

Polaris Pest Control

El Paso, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #134Position by Experts Score among all companies we track in this category. of 240 wildlife removal services · 4.9★ from 1,087 Google reviews

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Report card

Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: satisfaction.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Polaris Pest Control is better than 88% of wildlife removal services.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Polaris Pest Control is better than 90% of wildlife removal services.A
90
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Polaris Pest Control is better than —% of wildlife removal services.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Polaris Pest Control is better than 100% of wildlife removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Polaris Pest Control is better than 100% of wildlife removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Polaris Pest Control is better than 92% of wildlife removal services.A
92

Reviews for your job

Customers hired Polaris Pest Control for 8 kinds of job.

Polaris Pest Control for general pest inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.199
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.88
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$63–$126
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “General pest inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#86 / 175
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.99%

All 199 Google reviews tagged “General pest inspection” · showing 20

Betty2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

Jonah was very personable and listened to what I needed. He was quick and efficient.

Paid $40–60Reasonable priceGeneral pest inspectionBug & insect extermination
Jose3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Technician, Jonah, was very professional and polite. He explained everything thoroughly.

Paid $100–120Not sureGeneral pest inspection
MartyLocal Guide · 121 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

I was not at home when the technician came to service our property. He left a door hanger so I know he did come but in the past the technicians have been extremely thorough so I am sure Jonas did as well.

General pest inspection
Rosanna9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Mike was very professional. Went above and beyond his work.

Paid $40–60Great priceHome inspectionSpider exterminationGeneral pest inspection
lizLocal Guide · 254 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Johnny did a great job, and is a very friendly person. He went above and beyond his work today. Thank you Johnny.

Paid $40–60Reasonable priceGeneral pest inspectionAnt extermination
America2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Mike was very pleasant and kept me informed of what he was doing. Great service!!

Great priceGeneral pest inspection
Michael1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Very Professional and Considerate of my family and our home. Explained in great detail on the process and the products he was using.

Paid $40–60Reasonable priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
Robert6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Professional and respectful

Not sureGeneral pest inspection
Joe10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

This tech was above and beyond in service too excellent

Paid $40–60Reasonable priceHome inspectionSpider exterminationGeneral pest inspection
Cesar5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

The technician that serviced our home was very professional and was able to answer any questions or concerns I had. I definitely would recommend this business.

Paid $40–60Great priceSpider exterminationGeneral pest inspectionAnt extermination
Adrienne6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

He did a fantastic job! Very friendly and did extra spider web removal. Probably the best dude that has come out here. Keep him on the payroll.

Paid $40–60Great priceGeneral pest inspection
Gi8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

JONATHAN was awesome to work with. Super nice and friendly. He took the time to explain to my spouse what he was going to be doing while at my home and answered his questions.

General pest inspection
LauraLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Very friendly and professional and gets the job done. Glad I trusted in them for my pest control needs. Worth it

Paid $60–80Reasonable priceGeneral pest inspection
JerryLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Friendly and professional

Paid $20–40Reasonable priceRodent exterminationGeneral pest inspection
Gilbert5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★

Was told the technician was going to to spray for flees and ticks but was for spiders and wasps

Paid $100–120Not sureHornet & wasp exterminationGeneral pest inspectionBee extermination
Jon5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Quick and efficient. Applied general pest control in and around the house.

Paid $60–80Reasonable priceGeneral pest inspectionBug & insect extermination
FeebleLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★

Jonathan came while I was at work but he took care of my requests. Honest and efficient, great combination. Thank you so much for your work.

Paid $40–60Great priceGeneral pest inspectionCockroach exterminationBug & insect extermination
Diana5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

David was very informative, friendly, and attentive to pest concerns. Good communication and service.

Paid $20–40Great priceHome inspectionHornet & wasp exterminationSpider extermination
Huang1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Very and friendly service.

Paid $40–60Great priceTermite exterminationSpider exterminationGeneral pest inspection
Danny10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great Service Team!

Paid $60–80Great priceSpider exterminationGeneral pest inspectionAnt extermination

Show more general pest inspection reviews (179 more) →

Price

$68-36% vs typical wildlife removal services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 37%Reasonable 54%Overpriced 2%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
Bug & insect extermination269$71–$144
General pest inspection199$63–$126
Ant extermination171$76–$246
Home inspection169$68–$161
Spider extermination131$58–$136
Hornet & wasp extermination117$81–$246
Cockroach extermination107$79–$196
Rodent extermination41$75–$323

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