Polaris Pest Control
El Paso, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #134Position by Experts Score among all companies we track in this category. of 240 wildlife removal services · 4.9★ from 1,087 Google reviews
Report card
Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: satisfaction.
Reviews for your job
Customers hired Polaris Pest Control for 8 kinds of job.
Polaris Pest Control for general pest inspection
Clear ✕All 199 Google reviews tagged “General pest inspection”
Jonah was very personable and listened to what I needed. He was quick and efficient.
Technician, Jonah, was very professional and polite. He explained everything thoroughly.
I was not at home when the technician came to service our property. He left a door hanger so I know he did come but in the past the technicians have been extremely thorough so I am sure Jonas did as well.
Mike was very professional. Went above and beyond his work.
Johnny did a great job, and is a very friendly person. He went above and beyond his work today. Thank you Johnny.
Mike was very pleasant and kept me informed of what he was doing. Great service!!
Very Professional and Considerate of my family and our home. Explained in great detail on the process and the products he was using.
Professional and respectful
This tech was above and beyond in service too excellent
The technician that serviced our home was very professional and was able to answer any questions or concerns I had. I definitely would recommend this business.
He did a fantastic job! Very friendly and did extra spider web removal. Probably the best dude that has come out here. Keep him on the payroll.
JONATHAN was awesome to work with. Super nice and friendly. He took the time to explain to my spouse what he was going to be doing while at my home and answered his questions.
Very friendly and professional and gets the job done. Glad I trusted in them for my pest control needs. Worth it
Friendly and professional
Was told the technician was going to to spray for flees and ticks but was for spiders and wasps
Quick and efficient. Applied general pest control in and around the house.
Jonathan came while I was at work but he took care of my requests. Honest and efficient, great combination. Thank you so much for your work.
David was very informative, friendly, and attentive to pest concerns. Good communication and service.
Very and friendly service.
Great Service Team!
Friendly and professional
David did a comprehensive and thorough job. Thank you.
Polaris Pest Control gives you reminders of upcoming service, give you a timeframe as to how many minutes they will arrive, ask if you’re having any issues and report when done with service if they noticed any areas of concern. Polite technicians. Jonathan was thorough and efficient! I highly recommend this company.
I’m Not sure how to feel about this. I received a message from the pest control staff/office at 10:49 Am that the serviceman would arrive in 30-45 minutes. However, 20 minutes, (approximately 11:15 Am), I received a text stating that my house had already been serviced. Nobody was home so I do question the type of…
She was very friendly and quick. Made sure if I had any questions she could help.
Great experience and was very informative of the process from start
Quick and simple. No fuss.
Nice, knowledgeable, and thorough. I would highly recommend.
Great work by Rhett! Very professional, fast, and courteous.
Daniel provided excellent service!
Very pleased with the service! The technician David was very punctual and communicative!
Mike and Rhett have great customer service! They answered all the questions my wife and I had. They’re both very personable! Rhett was quick and efficient, sprayed the windows and even poured a solution down our drains. I’m glad I left Orkin. Thank you Mike and Rhett. We appreciate you.
Daniel technician did a wonderful job. He explained what he was spraying and what it was for. We have a big ant problem and they addressed it right away. Very cost effective. I am very pleased with their service and work with our hours. I highly recommend them
Madison was awesome to work with. From arrival, very professional and attentive. Asked for my concerns and confirmed the services we would be receiving. Performed the service very quickly although taking the time to ensure all spots were taken care of. Explained to me the current ants situation and the treatment…
Thank you Jared!
Rhett was friendly and efficient as he sprayed the outside and inside of the house, removed cobb webs on the exterior of the house and washed out the kitchen and bathroom drains in less than 30 minutes. Thank you!
Prompt and professional. Thanks Sir, for not making me wait all day.💕
Great service! Jonah was very helpful and thorough and explained everything very well. I received a courtesy text to give me time to bring my dogs in and when he arrived he called me to not ring doorbell so my dogs would not go crazy, which I do appreciate greatly. Thank you so much for everything!
Jonah did a really great job with our home. Was very detailed oriented and a pleasure to talk to.
Very polite and courteous young lady. Respectful and asked what types of insects we were seeing. She took care of the outside first. She then proceeded to complete the inside of the house. Will recommend her along with Polaris Pest Control.
Glad I was home when the Polaris team came knocking. Friendly, honestly folks who were thorough in explaining the service as well as providing it. Madison was excellent.im looking forward to future services. Thank you! Robert
Madison was on time and very efficient. She was professional and knowledgeable.
Always on time. They set clear expectations with me and when they say "if you have any issues let us know and we will come back" they truly mean it. Make one call and they are back the next day. Loving it.
Mike was absolutely great! Asked what’s been working, what concerns we might have, and addressed everything. Some of the best customer service I’ve ever had for a service, thank you!
Super quick, easy, and pleasant experience! Rhett & Hyrum took care of business
Awesome job
punctual & thorough service
Jared was very professional and polite. Very informative and patient answering all my questions and dealing with my dogs. He did a great job, thorough and took his time to get it done right. Thank you ☺️
Technician was exceptional. He possesses extensive knowledge and is highly responsive. He is easy to converse with and comprehend. He took his time to answer all my questions in a pleasant and patient manner, allowing me to ask and understand. His politeness and professionalism are truly remarkable. From his…
Service was fast and professional!
The tech arrived on time. He was very Polite. He explained everything that he was Doing and clearly explained the process to me. He did an inside treatment of my home and an outside treatment of my home. He was so polite and professional. I wish be was my tech every time.!!
She was very polite, very understanding. Went over everything with me throughly. Told me when she was done and kept it very professional. 5 stars 🌟
1st treatment and I’m already impressed 💕
She was super sweet and did the job so quick. So far, a great experience with this company.
Madison was very kind and knowledgeable, explained everything she was going to do and gave me a recap of what she did immediately after. She was very thorough. I highly recommend!!
I was very happy with today’s services. Excellent job.
I wasn't at home, but I was expecting to see the treatment for ants spread over the anthills in the backyard.
Rhett was very courteous and professional.
Very knowledgeable and excellent work.
Daniel did a great job providing pest control service. He explained what services were provided and he told us what to expect after treatment. And how often treatment will be conducted at our home. And Danoel let us know that if we needed more services within the month we can call for someone to come out and…
Very professional and friendly. Got straight to work effortlessly.
Madison was very respectful and polite. She made sure to answer any questions I had and fully inform me on everything she was doing or had done.
Individuals were very detailed and explained what they would be doing. They were precise and highly recommended.
Killian was courteous, prepared, and respectful. He did his work competently.
Thank you Mike! Sorry I work from home and was unable to answer, but I appreciate your service.
Maddie was great! She was very kind and took her time to explain the whole process and what to expect in the next hours. Thank you Maddie❤️
Madison did our initial visit and extermination. She was amazing, very kind and explained everything. 5 stars and 100% recommend!
Great job and very courteous!
Adelyne was awesome
There are black ants everywhere and ant hills that were not taken care of in the backyard
Daniel was great! He was friendly, professional and answered all of our questions.
Very nice and friendly technician
She was very thorough and before she got started she explained everything she was going to do and a very pleasant personality and attitude great young lady
I had a great experience with Polaris Pest Control! The technician was professional, friendly, and took the time to explain everything before starting. They were thorough, arrived on time, and made sure all of my concerns were addressed. The whole process was easy, and I already noticed a big difference after the…
I had a great experience with Polaris Pest Control! The technician was professional, friendly, and took the time to explain everything before starting. They were thorough, arrived on time, and made sure all of my concerns were addressed. The whole process was easy, and I already noticed a big difference after the…
Great work, Madison was very polite and friendly. She made sure to take care of all the locations i wanted serviced.
Daniel, was very courteous and professional. He explained the process and let me know someone would be back like in a month. He was also very understanding when I requested for the service only be completed on the outside since I had to leave. I truly appreciated his willingness to accommodate my request.
The service was great
Great customer service.
Jared had good customer service, friendly. Answered all my questions!
Great customer services and efficient. Knowledgeable…
Thanks for coming out to service the house!
She was very sweet and patient answered all my questions. Great experience overall
Punctual polite very thural hard worker
Doing a great job taking care of my home and keeping it pest free. El Paso is lucky to have such a great company here.
Jonah did a great job, I'm very pleased with his work and he also was really friendly and helpful.
RHETT notified me he had arrived and what I had been seeing more of around the property he did the exterior and went around getting into the more higher angles of the exterior. Took maybe 15-20 minutes or so. If I see any increase though just to reach out thanks ! 🙏
Great work! Really been loving this company
A quick and easy service with a friendly technician, Jonah, who loves animals, couldn't have asked for better. Edit: Just had my follow up from Luis, great and quick service 👌
Jonah was great! He was knowledgeable, kind, answered my questions respectfully and dealt with the issues that remained. I appreciate your service.
Great job did it quickly and efficiently. Answered all questions we had great job.
Solid and friendly technician
Maddie was a great experience with Polaris Pest Control. She's down to earth, walked with me around the property so I could point out the hot spots where I've seen the most pests then went straight to work. Very friendly and efficient. 10/10 awesome worker.
Jonah did an excellent job. Was able to come earlier than our appointment which I appreciated. Jonah was very professional and respectful.
Very professional, efficient and caring!! Technicians are very friendly. Top notch services from signing up to service!!
Madison was very pleasant and very professional. Knows her job extremely well, answered all our questions and concerns. Excellent employee
Quick, professional service
Daniel muy Amable y espero que sea excelente servicio recién contrate así que espero sea buena elección ya que la explicación del servicio fue muy buena el precio fue bueno
Jonah was efficient and knowledgable and was able to answer all of my questions. Very professional attitude, courteous, and recommended suggestions for pest control. Thank you Jonah. Looking forward to our next scheduled appointment!
Great experience with great customer service the whole team around! Great price highly recommend. If you’re looking for a pest control company this one is worth choosing.
I was called ahead of time to be informed of estimated time of arrival. I had a question about something and he answered it for me. He was kind and appeared to do all that was needed for this visit.
Polite and professional!
Very professional and efficient. Explains the process and let me ask questions. Pet friendly!
Madison did a great job 👍🏽
This was our first pest control visit so can't really talk about if their product worked. Their technician was respectful and friendly. Looking forward to the future.
Great 1st service
Friendly and fast service
Jonah was on time, professional and friendly. He thoroughly answered all of our questions, and asked assessment questions to paint an accurate picture of what our needs would be. He used multiple systems during the initial treatment, spraying the interior, exterior, and property wall as well as laying bait traps…
Rhett was punctual, polite, and professional!
Excellent service to the detail impressed with involvement !
Excellent pest control services. I'm glad they knocked on my door!
Extremely relieved after Javier came by. He was kind, worked quickly and thoroughly, and was very patient with us constantly peppering him with questions. Too soon to say about the results, but as far as customer service, communication, and attentiveness, he's the gold standard.
Great customer Service , He was early to the appointment, but especially because of how he treated my son, he treated him with great respect!
Excellent customer service by Maddie! She was very polite, quick and thorough.
Jared was great, came exactly when they said they would, was done in about 20 minutes, and even found a baby bird wasn’t flying, and offered to take it to the park (as we have neighborhood cats that Rome these yards in the neighborhood). Definitely recommend their services
Madison was great! This was the first time they have came over. She explained exactly what was going to be done and was willing to answer any questions I had! Overall great experience so far.
Very thorough in detail to spray the whole house and also took the extra step to ask if we had any worried areas to spray
Showed up at my door with a pretty good offer. Didn't really find anything bad ( ants and mouse trails around house outside) and made sure it stays that way too! 59 bucks a month for a year. For indoor and outdoor prevention spray Really nice guy and professional work done quick. Would definitely recommend.
Excellent 👍👍
Jonah was super friendly. Explained the process. And came earlier than my scheduled appoinment. Was fast and effient on what he needed to do. Very professionals!!
Rhett did a good job, only thing is there was no mention of being done so we can return the dogs back outside. Other than that good
Madison was wonderful yesterday. She was fast, thorough, and very professional. I appreciated the communication letting me know when she arrived and when the job was complete. She also took the time to check if I had any questions before leaving, which I really appreciated. Great experience overall! ✨
Technician was very knowledgeable about the pest control. Did a great job spraying inside and outside of my home. Thank you Jonah.
Jared showed up was knowledgeable about what I wanted and the pests I was looking to have controlled. The only thing he could have done different was to let me know he finished in case I had any questions.
Very well done , was punctual and gave good explanation of what was being done . Will highly recommend. Luis was the person that came to do the service in my home.
Individual was quick and good customer service.
Jonah was very professional, explained what he was going to do and did it in a timely manner.
Luis is a super kind individual very professional very fast and efficient. I’ll probably stay with this pest control primarily because of him! I can’t wait to tell other friends and family how great the job was.
Exactly what i needed! It was quick and easy. great customer service. Incredible price!
Very professional and nice
Luis serviced our home today. He is professional and thorough. Extremely satisfied, first day after his service no ants or spiders!
Great communication very friendly knowledge was spot on
Rhett and the company was super professional. He explained everything that he was going to do and what the treatment process is.
Diego was very informative on the types of bugs to be expected in this hot weather and did a very detailed job on spraying my house and garage me and wife are very satisfied with the knowledge and work he did.
Awesome service! Very friendly and competent.
Very knowledgeable and experienced in handling various pests. Awesome service!
Awesome service friendly knowledgeable overall great job
Very professional, friendly, and efficient. Alexis took care of everything completely.
Jonah and Maddie were professional, personable, knowledgeable and efficient . Jonah answered every question simply and thoroughly. He executed the service efficiently and asked if I had any concern or needs that had not been expected or performed. Great job!!
Jonah was very professional and polite!
Jared was friendly and professional.
Charlie was great and very helpful with my questions. He helped me with my ant problem.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Bug & insect extermination | 269 | $71–$144 |
| General pest inspection | 199 | $63–$126 |
| Ant extermination | 171 | $76–$246 |
| Home inspection | 169 | $68–$161 |
| Spider extermination | 131 | $58–$136 |
| Hornet & wasp extermination | 117 | $81–$246 |
| Cockroach extermination | 107 | $79–$196 |
| Rodent extermination | 41 | $75–$323 |
