Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%92+6.5Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE

Polaris Pest Control

El Paso, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #134Position by Experts Score among all companies we track in this category. of 240 wildlife removal services · 4.9★ from 1,087 Google reviews

Report card

Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: satisfaction.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Polaris Pest Control is better than 88% of wildlife removal services.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Polaris Pest Control is better than 90% of wildlife removal services.A
90
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Polaris Pest Control is better than —% of wildlife removal services.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Polaris Pest Control is better than 100% of wildlife removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Polaris Pest Control is better than 100% of wildlife removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Polaris Pest Control is better than 92% of wildlife removal services.A
92

Reviews for your job

Customers hired Polaris Pest Control for 8 kinds of job.

Polaris Pest Control for home inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.169
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.91
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$68–$161
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Home inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#37 / 160
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.98%

All 169 Google reviews tagged “Home inspection” · showing 40

JohnLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

No contact very bad was here all day they didn't complete the service the back yard wasn't done Not happy

Paid $40–60Reasonable priceHome inspection
Rosanna9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Mike was very professional. Went above and beyond his work.

Paid $40–60Great priceHome inspectionSpider exterminationGeneral pest inspection
Joe10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

This tech was above and beyond in service too excellent

Paid $40–60Reasonable priceHome inspectionSpider exterminationGeneral pest inspection
Elena15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Techs are always friendly and do a great job!

Paid $60–80OverpricedHome inspection
Leticia6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★

I immediately discontinued, salesperson lied and I lost trust. I paid for service, don’t want them back or on my property.

Paid $80–100Reasonable priceHome inspection
M7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Emgood job

Paid $40–60OverpricedHome inspection
Bea2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Excellent service overall!!!

Paid $40–60Reasonable priceHome inspection
RobertLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

They were very, very courteous, friendly, knowledgeable, and on-time. Their truck and equipment was organized and clean. They did exactly what we had discussed and did not try to upsale me anything. I felt comfortable with the serviceman being in my house and treating my rooms - very honest. The cost was…

Paid $60–80Reasonable priceHome inspectionCockroach exterminationBug & insect extermination
Phyllis2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Mike was very courteous, efficient, and helpful with my questions. He offered to do a follow-up to gauge the effect and/or need for additional help due to the intensity of the ant mounds. Good service!

Paid $40–60Not sureHome inspection
Penni9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Max had a great grasp of what he needed to do to rid us of visiting rodents. I appreciate him!

Paid $200+Reasonable priceHome inspectionRodent extermination
Jeremiah5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Every communicative in regards to so my questions.

Paid $40–60Reasonable priceHome inspection
Ceci2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Jonathan did a great job. He was courteous , friendly and professional. I appreciate his feedback and communication of the service today.

Reasonable priceHome inspection
P1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

All were very Well.

Not sureHome inspectionHornet & wasp extermination
WillieLocal Guide · 39 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Did a much better inspection than the person last week who didn’t check as much as Elijah did. Very professional and explained everything so that I understood it all.

Paid $200+Reasonable priceHome inspection
Olutosin5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Daniel was very nice and respectful. He answered any and all questions that I had and completed our service in a timely manner. Excellent service!

Paid $60–80Great priceHome inspection
Daniel8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great experience, professional, explained everything very well

Paid $80–100Reasonable priceHome inspectionCockroach exterminationBug & insect extermination
Margarita5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Was very nice and helpful

Paid $40–60Reasonable priceHome inspection
Alfredo7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Jarod was prompt, greeted me and went right to work. After he was done he made some helpful suggestions for his next visit.. which would be in about two weeks.

Paid $60–80Reasonable priceHome inspection
Diana5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

David was very informative, friendly, and attentive to pest concerns. Good communication and service.

Paid $20–40Great priceHome inspectionHornet & wasp exterminationSpider extermination
Matthew7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Jonah asks me if ive had any problems or seen any pest from the last time he was here. He's always polite and respectful when discussing my treatment plan.

Paid $60–80Great priceHome inspection
Chirs4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

She did a wonderful job and on time, very professional.

Paid $40–60Great priceHome inspection
Derek6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Jonathan was great

Great priceHome inspection
roger2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Madison was professional and courteous.

Paid $60–80Reasonable priceHome inspection
c8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

He was very through and was careful about not spraying to close to the turtle’s enclosure.

Home inspection
Eli1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

David did a comprehensive and thorough job. Thank you.

Paid $200+Reasonable priceHome inspectionHornet & wasp exterminationTermite inspection
Berny5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

He came on time awesome job !!! very friendly

Paid $60–80Great priceHome inspection
Mary1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Adelyn was very good, quick got the job done

Paid $40–60Reasonable priceHome inspectionHornet & wasp extermination
GodwinLocal Guide · 89 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great experience and was very informative of the process from start

Paid $120–140Great priceHome inspectionHornet & wasp exterminationRodent extermination
AntonioLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Nice, knowledgeable, and thorough. I would highly recommend.

Paid $100–120Reasonable priceHome inspectionRodent exterminationSpider extermination
Jose5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Daniel provided excellent service!

Reasonable priceHome inspectionSpider exterminationGeneral pest inspection
Rita8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Service was fast when I was told it would take an hour or more. The young man was cordial and respectful. I had to call him back to add the solution to the tub drain. I did not see him do the window sills from the outside and that was a specific concern of mine.

Paid $40–60Reasonable priceHome inspection
CesarLocal Guide · 38 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Jonah came out today to do a monthly check. Sprayed the outside of the house was friendly and professional. Highly recommend if you’re looking for pest control services.

Home inspectionAnt extermination
ErikaLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

𝑴𝒂𝒅𝒊𝒔𝒐𝒏 𝒘𝒂𝒔 𝒔𝒐 𝒂𝒎𝒂𝒛𝒊𝒏𝒈 𝒔𝒉𝒆 𝒕𝒐𝒐𝒌 𝒄𝒂𝒓𝒆 𝒐𝒇 𝒆𝒗𝒆𝒓𝒚𝒕𝒉𝒊𝒏𝒈 𝑰 𝒕𝒐𝒍𝒅 𝒉𝒆𝒓 𝒕𝒐 𝒂𝒏𝒅 𝒔𝒉𝒆'𝒔 𝒔𝒖𝒑𝒆𝒓 𝒇𝒓𝒊𝒆𝒏𝒅𝒍𝒚 𝒉𝒂𝒅 𝒔𝒖𝒄𝒉 𝒂𝒏 𝒂𝒎𝒂𝒛𝒊𝒏𝒈 𝒂𝒕𝒕𝒊𝒕𝒖𝒅𝒆. 𝑻𝒉𝒂𝒏𝒌 𝒚𝒐𝒖 𝒇𝒐𝒓 𝒃𝒆𝒊𝒏𝒈 𝒔𝒖𝒑𝒆𝒓 𝒏𝒊𝒄𝒆 𝑴𝒂𝒅𝒊𝒔𝒐𝒏 𝒂𝒏𝒅 𝑮𝒐𝒅 𝒃𝒍𝒆𝒔𝒔…

Paid $60–80Great priceHome inspection
JosephLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Very thorough asked questions on what we needed and if we think of anything else to let him know

Home inspection
Joe3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Madison was our specialist and she was very polite and respectful. She came asked a few questions and before you know she was done.

Great priceHome inspection
Norma6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Daniel technician did a wonderful job. He explained what he was spraying and what it was for. We have a big ant problem and they addressed it right away. Very cost effective. I am very pleased with their service and work with our hours. I highly recommend them

Paid $40–60Great priceHome inspectionTermite exterminationSpider extermination
Jose3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Daniel was very courteous as he explained the services he would provide. He was knowledgeable about his job and went about it like a professional.

Paid $40–60Reasonable priceHome inspectionHornet & wasp extermination
Leigha12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Mike was great! I highly recommend this company!

Great priceHome inspection
James4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Awesome!!

Paid $80–100Reasonable priceHome inspection
Anna3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Service was great. Your tech was very friendly and kind. I trusted her to go into my home wo hesitation.

Paid $100–120Great priceHome inspection

Show more home inspection reviews (129 more) →

Price

$68-36% vs typical wildlife removal services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 37%Reasonable 54%Overpriced 2%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
Bug & insect extermination269$71–$144
General pest inspection199$63–$126
Ant extermination171$76–$246
Home inspection169$68–$161
Spider extermination131$58–$136
Hornet & wasp extermination117$81–$246
Cockroach extermination107$79–$196
Rodent extermination41$75–$323

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