Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%92+6.5Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE
Polaris Pest Control
El Paso, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #134Position by Experts Score among all companies we track in this category. of 240 wildlife removal services · 4.9★ from 1,087 Google reviews
Report card
Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: satisfaction.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Polaris Pest Control is better than 88% of wildlife removal services.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Polaris Pest Control is better than 90% of wildlife removal services.A
90
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Polaris Pest Control is better than —% of wildlife removal services.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Polaris Pest Control is better than 100% of wildlife removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Polaris Pest Control is better than 100% of wildlife removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Polaris Pest Control is better than 92% of wildlife removal services.A
92
Reviews for your job
Customers hired Polaris Pest Control for 8 kinds of job.
Polaris Pest Control for hornet & wasp extermination
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.117
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.91
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$81–$246
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Hornet & wasp extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#49 / 162
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.98%
All 117 Google reviews tagged “Hornet & wasp extermination” · showing 20
mommy12346 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Very nice
Paid $40–60Great priceHornet & wasp extermination
KarenLocal Guide · 71 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Polaris Pest Control is awesome.
Paid $40–60Great priceHornet & wasp extermination
Michael1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Very Professional and Considerate of my family and our home. Explained in great detail on the process and the products he was using.
Paid $40–60Reasonable priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
EvaTilo5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Courteous and very profesional. There was no charge for this visit.
Hornet & wasp extermination
DALE6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★
Mike with Polaris is a great employee of theirs, an all around great human being, and a true professional. I had an initial treatment for my mom’s home we are moving her into today. I also actively use Polaris for my own home and I Highly recommend services from them! If they let you ask for Mike, he is great!
Paid $80–100Great priceHornet & wasp exterminationSpider exterminationCockroach extermination
MatthewLocal Guide · 67 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Very awesome job I had crickets in my door way and she got them all down and it didnt even seen them they were there awesome job
Paid $40–60Great priceHornet & wasp extermination
P1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
All were very Well.
Not sureHome inspectionHornet & wasp extermination
Gilbert5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★
Was told the technician was going to to spray for flees and ticks but was for spiders and wasps
Paid $100–120Not sureHornet & wasp exterminationGeneral pest inspectionBee extermination
Lourdes4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Excelente
Paid $60–80Great priceHornet & wasp extermination
Patsy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Both Madison and her fiance were very professional. I would highly recommend Polaris pest control to friends and family.
Paid $40–60Reasonable priceHornet & wasp exterminationSpider exterminationMosquito extermination
Sandy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Mike was friendly & thorough
Paid $40–60Reasonable priceHornet & wasp extermination
Diana5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
David was very informative, friendly, and attentive to pest concerns. Good communication and service.
Paid $20–40Great priceHome inspectionHornet & wasp exterminationSpider extermination
alejandra2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Daniel he"s very profeccional and gentenal
Paid $80–100Reasonable priceHornet & wasp extermination
Eli1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★
David did a comprehensive and thorough job. Thank you.
Paid $200+Reasonable priceHome inspectionHornet & wasp exterminationTermite inspection
Yolintexas7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★
The technician was on time and worked in a professional manner. He listened and answered all my questions. I would recommend him and Polaris Pest control.
Paid $140–160Great priceHornet & wasp extermination
Liz7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Very thurough and professional service!
Paid $60–80Great priceHornet & wasp exterminationSpider exterminationAnt extermination
Silver5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
The service was done thoroughly and he was very helpful.
Paid $60–80Reasonable priceHornet & wasp exterminationAnt extermination
Mary1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Adelyn was very good, quick got the job done
Paid $40–60Reasonable priceHome inspectionHornet & wasp extermination
GodwinLocal Guide · 89 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Great experience and was very informative of the process from start
Paid $120–140Great priceHome inspectionHornet & wasp exterminationRodent extermination
Donald6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Attentive and considerate
Paid $40–60Reasonable priceHornet & wasp extermination
Price
$68-36% vs typical wildlife removal services
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 37%Reasonable 54%Overpriced 2%Not sure 7%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Bug & insect extermination | 269 | $71–$144 |
| General pest inspection | 199 | $63–$126 |
| Ant extermination | 171 | $76–$246 |
| Home inspection | 169 | $68–$161 |
| Spider extermination | 131 | $58–$136 |
| Hornet & wasp extermination | 117 | $81–$246 |
| Cockroach extermination | 107 | $79–$196 |
| Rodent extermination | 41 | $75–$323 |
