Analyzing 8,081,2968.1M ReviewsFor 22,89622.9K Experts

Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%92+6.5Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE

Polaris Pest Control

El Paso, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #134Position by Experts Score among all companies we track in this category. of 240 wildlife removal services · 4.9★ from 1,087 Google reviews

📞 Call (915) 229-2612Request a call backWebsite ↗

Report card

Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: satisfaction.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Polaris Pest Control is better than 88% of wildlife removal services.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Polaris Pest Control is better than 90% of wildlife removal services.A
90
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Polaris Pest Control is better than —% of wildlife removal services.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Polaris Pest Control is better than 100% of wildlife removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Polaris Pest Control is better than 100% of wildlife removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Polaris Pest Control is better than 92% of wildlife removal services.A
92

Reviews for your job

Customers hired Polaris Pest Control for 8 kinds of job.

Polaris Pest Control for termite inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.14
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.93
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$81–$371
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 78/100.How Job match is calculatedBuilt only from reviews Google tagged “Termite inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#60 / 108
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 14 Google reviews tagged “Termite inspection”

Todd2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Very professional and knowledgeable. Would highly recommend.

Great priceTermite inspection
KennethLocal Guide · 47 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Elijah was completely professional and courteous when he came to do our termite inspection. He described what he would be checking for outside our home. Then he asked for permission to do an interior inspection. He was very thorough. Fortunately, we were termite free. We are glad to have this confirmed. As we are…

Great priceTermite inspection
Eli1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

David did a comprehensive and thorough job. Thank you.

Paid $200+Reasonable priceHome inspectionHornet & wasp exterminationTermite inspection
GodwinLocal Guide · 89 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great experience and was very informative of the process from start

Paid $120–140Great priceHome inspectionHornet & wasp exterminationRodent extermination
LizzieLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Jonathan was very polite respectful and very informational. He talked me through the whole thing everything he was doing he was explaining it to me. He actually made it pretty fun for me, very funny and very truthful. He told me that all roaches can fly which I did not know that and I really didn't want to know that…

Paid $40–60Reasonable priceHornet & wasp exterminationRodent exterminationTermite inspection
Lesley7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Daniel did a great job providing pest control service. He explained what services were provided and he told us what to expect after treatment. And how often treatment will be conducted at our home. And Danoel let us know that if we needed more services within the month we can call for someone to come out and…

Paid $40–60Reasonable priceHornet & wasp exterminationTermite inspectionSpider extermination
Vincent4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I had a great experience with Polaris Pest Control! The technician was professional, friendly, and took the time to explain everything before starting. They were thorough, arrived on time, and made sure all of my concerns were addressed. The whole process was easy, and I already noticed a big difference after the…

Great priceHome inspectionHornet & wasp exterminationRodent extermination
Vincent2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I had a great experience with Polaris Pest Control! The technician was professional, friendly, and took the time to explain everything before starting. They were thorough, arrived on time, and made sure all of my concerns were addressed. The whole process was easy, and I already noticed a big difference after the…

Great priceHome inspectionHornet & wasp exterminationRodent extermination
Andres1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Excellent 👍👍

Paid $80–100Great priceHome inspectionHornet & wasp exterminationRodent extermination
Willie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Technician was very knowledgeable about the pest control. Did a great job spraying inside and outside of my home. Thank you Jonah.

Paid $100–120Reasonable priceHome inspectionHornet & wasp exterminationRodent extermination
Lucy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Rating only, no written review.

Paid $80–100Great priceTermite inspection
vivianLocal Guide · 49 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Rating only, no written review.

Termite inspectionMosquito extermination
XochitlLocal Guide · 4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★

Rating only, no written review.

Paid $40–60Not sureHornet & wasp exterminationTermite inspectionSpider extermination
Anthony4 months ago★★★★★

Rating only, no written review.

Termite inspectionAnt extermination

Price

$68-36% vs typical wildlife removal services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 37%Reasonable 54%Overpriced 2%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
Bug & insect extermination269$71–$144
General pest inspection199$63–$126
Ant extermination171$76–$246
Home inspection169$68–$161
Spider extermination131$58–$136
Hornet & wasp extermination117$81–$246
Cockroach extermination107$79–$196
Rodent extermination41$75–$323

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