Pool cleaning service · Quitman, TX · reviewed since 2021
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%86+50.5Reliability 26%84+21.9Value 15%87+13.2Craft & service penalty84−1.6Experts Score= 84Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
Customers consistently highlight the company's punctuality, fair pricing, and professional communication, including email updates with equipment photos. Reviewers note the team's knowledge of pool chemicals and plumbing repairs, as well as their responsiveness to questions and additional service needs. The service maintains pools in good condition year-round, with no negative feedback or recurring criticisms appearing in the available reviews.
Google rating: 5.0 out of 5 from 10 reviews (100% five-star).
Reviews on this page: 10 Google reviews (10 with written comments, 2 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: April 20, 2026.
Service: Swimming Pool serving Quitman, Texas.
Data from Google, last updated October 26, 2026.
Score profile vs other swimming pool installation services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: craft & service.
Pool Keepers Of East TexasSwimming Pool Installation Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Pool Keepers Of East Texas: 86/100 on this factor. Category median: 79.A
86
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Pool Keepers Of East Texas: 84/100 on this factor. Category median: 72.A
84
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Pool Keepers Of East Texas: 84/100 on this factor. Category median: 78.A
84
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Pool Keepers Of East Texas: 87/100 on this factor. Category median: 89.A
87
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Pool Keepers Of East Texas: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 48.–
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Bar = this company · dark tick = category median.
Star ratings
10 Google reviews we collected
5.0of 5
5 stars10100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 10 written reviews
100%praise
Praise22100%
Complaints00%
Topic share
How often each topic comes up in the written reviews
6topics
Quality & results732%
Staff & attitude523%
Speed & response418%
Price & value29%
Honesty & trust29%
Would recommend29%
What customers talk about
We read 10 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Pool Keepers provides excellent service to keep our pool in great condition year round.”
“Paul professionally addressed all the plumbing needs our pool had in a very timely manner.”
“Very responsive and professional when we have questions or need additional advice or service.”
“They do it when they say they'll do it and their price is fair.”
“Turbo is his assistant, and is very professional, dependable and polite.”
“Highly recommend.”
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Pool Keepers Of East Texas for 8 kinds of job. Pick one to see what they paid and said.
Ken2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Paul professionally addressed all the plumbing needs our pool had in a very timely manner. Had us up and going again in no time. Extremely knowledgeable in Pool Chemicals and Maintenance. Definitely a Local company (covering a wide area) you’ll want to have on “Speed Dial” for all your pool needs. Thanks Paul
Great priceService not listed
SuzanLocal Guide · 171 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Wow! Not only do they clean and service, they send you email updates with photos of your equipment.
Kristy7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Pool Keepers is a quality, professional pool service company that has kept my pool in tip top condition for the past 3 years. Paul is very knowledgeable and always goes above and beyond to make sure I’m happy. Turbo is his assistant, and is very professional, dependable and polite. These guys will do a great job for you!
cynthia1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Pool Keepers provides excellent service to keep our pool in great condition year round. Very responsive and professional when we have questions or need additional advice or service.
LeeLocal Guide · 15 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
These guys are professional. They do a great job. They do it when they say they'll do it and their price is fair.
Filter cleaningLeaf trapsSwimming pool summerization+ Professionalism
Kim1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
We just started using PoolKeepers. But we couldn’t be happier. Great folks. Easy to get hold of. Always prompt. Our pool looks amazing.
We are glad we found them.
Evelio, or Turbo, as most people call him—does a great job!
Highly recommend.
Paul professionally addressed all the plumbing needs our pool had in a very timely manner. Had us up and going again in no time. Extremely knowledgeable in Pool Chemicals and Maintenance. Definitely a Local company (covering a wide area) you’ll want to have on “Speed Dial” for all your pool needs. Thanks Paul
Price assessment: Great price
Services: Service not listed
Response from the owner · 6 months ago
Our pleasure sir. Thank you for trusting Pool Keepers with your pool needs.👍
Suzan Eeds JohnsonLocal Guide · 171 reviewsiTotal number of Google reviews Suzan has written across all businesses on Google Maps, not just this one.
Pool Keepers is a quality, professional pool service company that has kept my pool in tip top condition for the past 3 years. Paul is very knowledgeable and always goes above and beyond to make sure I’m happy. Turbo is his assistant, and is very professional, dependable and polite. These guys will do a great job for you!
Pool Keepers provides excellent service to keep our pool in great condition year round. Very responsive and professional when we have questions or need additional advice or service.
Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
Services: Filter cleaning, Leaf traps, Netting, Swimming pool summerization, Vacuuming, Water treatment, Winterization
Response from the owner · 4 years ago
Thank you ma'am, we love doing your pool maintenance.
Lee SmithLocal Guide · 15 reviewsiTotal number of Google reviews Lee has written across all businesses on Google Maps, not just this one.
We just started using PoolKeepers. But we couldn’t be happier. Great folks. Easy to get hold of. Always prompt. Our pool looks amazing.
We are glad we found them.
Evelio, or Turbo, as most people call him—does a great job!
Highly recommend.
Positive: Quality, Professionalism
Services: Filter cleaning, Vacuuming, Water treatment
Response from the owner · 4 years ago
Thank you ma'am for the kind words. We appreciate your support and allowing Pool Keepers to keep your pool clean and safe.
Jeff Sandifer5 reviewsiTotal number of Google reviews Jeff has written across all businesses on Google Maps, not just this one.
I attempted to care for my pool for the past 17 years. I finally turned it over to the Pool Keepers of East Texas 3 months ago and it hasn't looked this good in years! Thanks guys!
Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
Services: Filter cleaning, Netting, Swimming pool summerization, Tile brushing, Vacuuming, Wall brushing, Water treatment
Response from the owner · 4 years ago
Thank you sir for allowing Pool Keepers to keep your pool clean and safe. We appreciate your business.
David Stapleton4 reviewsiTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
Paul and his crew are honest about their work. They are professional, prompt, and thorough. I feel the quality of their maintenance is top-tier which gives me a lot of confidence in their end result: my pool. Top marks for Pool Keepers.
