Analyzing 5,867,1915.9M ReviewsFor 16,20516.2K Experts

Experts Reviews · Company report
POPPY SALON logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%83+20.1Value 14%83+11.7Replies to reviews 7%14+1Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCORE

POPPY SALON

St. Cloud, MN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #36Position by Experts Score among all companies we track in this category. of 49 facial services · 4.8★ from 273 Google reviews

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Report card

Percentile vs other facial services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.POPPY SALON is better than 88% of facial services.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.POPPY SALON is better than 83% of facial services.A
83
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.POPPY SALON is better than 100% of facial services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.POPPY SALON is better than 83% of facial services.A
83
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.POPPY SALON is better than 100% of facial services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.POPPY SALON is better than 14% of facial services.F
14

Reviews for your job

Customers hired POPPY SALON for 8 kinds of job.

POPPY SALON for balayage

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.8
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200+
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 91/100.How Job match is calculatedBuilt only from reviews Google tagged “Balayage”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 3

All 8 Google reviews tagged “Balayage”

Julie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Brooke is an extraordinary stylist. She listens and knows exactly what I wanted when changing my hair color and style. Love her!

Paid $200+HaircutBalayage
Nikki6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I feel as though women have a hard time finding a salon (let alone stylist) that they vibe well with. Poppy is that for me! The atmosphere and offerings literally make me feel like it is a spa day. Jen is the most talented stylist I've EVER had. I feel magical everytime I leave with the exact look I am going for.…

Paid $200+HaircutBalayage
LisaLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Alysa was wonderful. She listened and understood what I was looking for and had good opinions on the direction I should go with my hair. Highly recommend!

Paid $200+Shampoo & conditioningHaircutBlowdry
AndreaLocal Guide · 208 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Poppy just gets better and better. I feel so welcome, comfortable and taken care of. There's luxurious little add-ons like the quartz mask that make a haircut feel like a spa day. I always have the best day and get the absolute best color and cut thanks to Jenn! I've been coming here for 4-5 years and I love it so…

Shampoo & conditioningBang trimHaircut
Tiffany4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Such a great salon. I’ve been going here for a while now and frequently see Alyssa and every once in a while Courtney, both are great at their work!

Paid $200+Shampoo & conditioningHair glazingHaircut
SarahLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Courtney always does a fantastic job! Highly recommend :)

Paid $200+Eyebrow beautificationHaircutHairstyling
Jessi5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I have been a client at Poppy for over 10 years. I’ve always been quite particular (I would also use words like picky, fussy, opinionated) about my hair, and since moving to central MN in 2011, found it really difficult to find a stylist I could fully trust—until I started visiting Poppy salon. My go-to stylist is…

Paid $180–200HairstylingHair coloringShampoo & conditioning
AdriannaLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Jenn was amazing! It was my first visit and she made me feel like a regular customer! All I went in for was a hair cut but it was completely needed and she explained to me all the products she was using and what I should change at home to help my split ends. I’m taking her advice and it’s working! I was super…

BalayageHair coloringHairstyling+ Cleanliness+ Quality+ Professionalism

Price

$116+48% vs typical facial services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Haircut59$48–$108
Shampoo & conditioning48—
Hairstyling43$32–$144
Hair coloring39—
Blowdry18—
Hair highlighting13—
Blowouts8—
Balayage8—

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