Experts Reviews · Company report
POPPY SALON logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%83+20.1Value 14%83+11.7Replies to reviews 7%14+1Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCORE

POPPY SALON

St. Cloud, MN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #36Position by Experts Score among all companies we track in this category. of 49 facial services · 4.8★ from 273 Google reviews

Report card

Percentile vs other facial services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.POPPY SALON is better than 88% of facial services.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.POPPY SALON is better than 83% of facial services.A
83
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.POPPY SALON is better than 100% of facial services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.POPPY SALON is better than 83% of facial services.A
83
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.POPPY SALON is better than 100% of facial services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.POPPY SALON is better than 14% of facial services.F
14

Reviews for your job

Customers hired POPPY SALON for 8 kinds of job.

POPPY SALON for hair highlighting

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.13
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200+
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 93/100.How Job match is calculatedBuilt only from reviews Google tagged “Hair highlighting”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 4

All 13 Google reviews tagged “Hair highlighting”

Nikki1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

I went to Lauren looking for someone who is skilled with blondes and she delivered! Her authentic personality also made her easy to talk to and be relaxed with. I’m looking forward to my next appt!

Paid $200+Shampoo & conditioningHair glazingHaircut
Ashleigh8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

I can’t say enough good things about my experience! From the moment I walked in, Nikki made me feel completely comfortable and confident in her hands. She’s not only incredibly skilled, but she truly listens to what you want and knows how to bring it to life. I came in for hair extensions, and the results are…

Paid $100–120Hair extensionsHair highlighting
Amy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

The atmosphere is fresh and clean and stylish. Everyone is very competent, polished and professional. They are on the forefront of great products and services.

Paid $120–140Shampoo & conditioningHairstylingBlowdry
StephanieLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Best Salon in Central Minnesota!!!!!!!!!!!!!!! I've been going to my stylist for 17 years, she is one of the owners and founders. My years with her should tell you something about the type of service and experience you will receive!!!!

Paid $120–140Shampoo & conditioningEyebrow beautificationBlowouts
Melinda5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Jenn is the best!

Paid $140–160HaircutHair highlighting
Stephany6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Thank you Heather. So efficient & thorough. LOVE the color & style! 10/10 cut & color.

Paid $200+Shampoo & conditioningHairstylingBlowdry
Jean1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Love coming to Poppy Salon. My stylist,Sam, always makes me feel & look awesome making me feel more like a friend when I leave. She is so good at what she does! The workers behind the front desk have always been friendly & helpful also. I would definitely recommend this place to others! ❤️

Paid $160–180Shampoo & conditioningHaircutHairstyling
MackenzieLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Alex is my girlllll. She always does incredible work, she’s up front and honest about what we can accomplish and what will look best. I’ve loved working with her and trust her as my stylist.

Paid $200+HairstylingHair extensionsHair highlighting
Jessi5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I have been a client at Poppy for over 10 years. I’ve always been quite particular (I would also use words like picky, fussy, opinionated) about my hair, and since moving to central MN in 2011, found it really difficult to find a stylist I could fully trust—until I started visiting Poppy salon. My go-to stylist is…

Paid $180–200HairstylingHair coloringShampoo & conditioning
AdriannaLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Jenn was amazing! It was my first visit and she made me feel like a regular customer! All I went in for was a hair cut but it was completely needed and she explained to me all the products she was using and what I should change at home to help my split ends. I’m taking her advice and it’s working! I was super…

BalayageHair coloringHairstyling+ Cleanliness+ Quality+ Professionalism
Teri7 months ago★★★★★

Rating only, no written review.

Paid $200+Shampoo & conditioningHaircutHair highlighting
Loni2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Paid $200+HairstylingHair coloringShampoo & conditioning
Jane3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Hair coloringHairstylingHair highlighting+ Punctuality+ Cleanliness+ Quality

Price

$116+48% vs typical facial services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Haircut59$48–$108
Shampoo & conditioning48—
Hairstyling43$32–$144
Hair coloring39—
Blowdry18—
Hair highlighting13—
Blowouts8—
Balayage8—

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