Experts Reviews · Company report
POPPY SALON logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%83+20.1Value 14%83+11.7Replies to reviews 7%14+1Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCORE

POPPY SALON

St. Cloud, MN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #36Position by Experts Score among all companies we track in this category. of 49 facial services · 4.8★ from 273 Google reviews

Report card

Percentile vs other facial services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.POPPY SALON is better than 88% of facial services.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.POPPY SALON is better than 83% of facial services.A
83
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.POPPY SALON is better than 100% of facial services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.POPPY SALON is better than 83% of facial services.A
83
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.POPPY SALON is better than 100% of facial services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.POPPY SALON is better than 14% of facial services.F
14

Reviews for your job

Customers hired POPPY SALON for 8 kinds of job.

POPPY SALON for shampoo & conditioning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.48
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200+
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 95/100.How Job match is calculatedBuilt only from reviews Google tagged “Shampoo & conditioning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 2

All 48 Google reviews tagged “Shampoo & conditioning” · showing 40

Nikki1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

I went to Lauren looking for someone who is skilled with blondes and she delivered! Her authentic personality also made her easy to talk to and be relaxed with. I’m looking forward to my next appt!

Paid $200+Shampoo & conditioningHair glazingHaircut
Margaret3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I honestly don’t know where to start! Sam was amazing! She started with a thorough interview about my hair and past services. Then on to the wash where I had cool pack on my eyes and was offered a blanket, a full scalp massage,… it was at least 20 minutes of full relaxation. Last was the cut. Sam explained…

Paid $80–100Shampoo & conditioningBlowouts
Anastasia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I had a wonderful time! Lauren was a blast and very welcoming. I was not nervous at all for my first time meeting her. Not only was she kind but she did such a good job at my hair and I feel like a fairy princess!

Paid $60–80Shampoo & conditioningBlowoutsBang trim
kuehle042 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

I have been going to Poppy and Nikki since the beginning. They have created a wonderful atmosphere for everyone and I would not go anywhere else for my hair needs!

Paid $40–60Shampoo & conditioningHaircutBlowdry
Alicia4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Lauren did such a great job with my hair! I was looking for some fun color and she totally delivered. She had me so excited I was giggling in the chair, and she gave me great coaching for making the color last. I’m in love with my new color! It’s exactly what I wanted!

Shampoo & conditioningHaircutHairstyling
FLocal Guide · 142 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

I went to Poppy Salon recently as the stylist who had been doing my hair for the past 25 years got out of cosmetology. Jordynn did a great job on my hair (which had been previously colored poorly.) I am so thankful to have found my new stylist!

Paid $180–200Shampoo & conditioningBlowoutsHaircut
June9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Love the decor, cleanliness and space between stylists. Everyone treats you like a valued client and friend instead of a number. Great music! Also love the eucalyptus and lavender eye masks and hot towel included with your service and the beverages, snacks and blankets. Very professional. Only place I would go to. Very caring and compassionate staff.

Paid $200+Shampoo & conditioningBlowoutsHaircut
Diana1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Sara gave me a bob with side bangs as I requested.

Paid $60–80Shampoo & conditioningHaircutHairstyling
Diana3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

I got a hair cut from Sara. Love the style.

Paid $60–80Shampoo & conditioningHaircutHairstyling
Sarah1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I had a great experience with Lauren! She asked questions to help me figure out what I wanted since all I knew was I wanted things cleaned up. The end result was perfect and something I’ve been able to replicate at home!

Shampoo & conditioningHaircut
Shawna3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I just love this place. I’ve been a client with them since the beginning and it just keeps getting better. Their attention to detail is top notch. The staff are all so kind and oh so fashionable. I’m treated like the queen that I am when there and I love it. This place is truly epic.

Shampoo & conditioningHaircutHair glossing
PatriciaLocal Guide · 3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I am so excited to find a great hair stylist. May listened to me and gave me the exact style I wanted. When I went to fix it myself it laid perfectly. I’m thrilled and will recommend her to my friends. Thanks May!

Paid $40–60Shampoo & conditioningBlowouts
Sarah1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Sam is always amazing and makes sure I am truly taken care of and using my me time for me! Always asks for updates in my life and even answer a research question for me! I get the most welcoming staff, hot beverage, puzzle time, relaxing time in the chair, and always great conversation with everyone I interact…

Paid $60–80Shampoo & conditioningHaircut
Amy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

The atmosphere is fresh and clean and stylish. Everyone is very competent, polished and professional. They are on the forefront of great products and services.

Paid $120–140Shampoo & conditioningHairstylingBlowdry
RanaLocal Guide · 89 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

From the moment you walk in and are greeted right away by name, throughout your appointment until you look in the mirror and see the stylist's work. The ambiance is second to none. They have a waiting area, which is supplied by snacks & beverages to have while you wait. I highly recommend Poppy Salon!!

Paid $60–80Shampoo & conditioningHaircutHairstyling
StephanieLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Best Salon in Central Minnesota!!!!!!!!!!!!!!! I've been going to my stylist for 17 years, she is one of the owners and founders. My years with her should tell you something about the type of service and experience you will receive!!!!

Paid $120–140Shampoo & conditioningEyebrow beautificationBlowouts
Vanessa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

If I could give a hundred stars I would. I saw Courtney Friday after having a not great hair cut at a different salon. She listened to me and could see the problem right away. She took the time to make sure I was happy with the cut she did and found me some new products which are amazing. I LOVE HER ! and I love…

Paid $200+Shampoo & conditioningHaircutHairstyling
Debi5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Always does a great job! Does exactly what I request.

Paid $160–180Shampoo & conditioningHairstylingHair coloring
Debra3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Great experience with Jordyn for color and foil. The spa atmosphere is very welcoming snd relaxed and the people are friendly, personable and professional. I have been seeing Jordyn for over a year, since moving to the area and every experience has been wonderful!

Paid $200+Shampoo & conditioningHaircutHair coloring
Sharon2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Heather was very accommodating, gracious, helpful, caring, listened to my quirks

Paid $60–80Shampoo & conditioningHaircutBlowdry
Stephany6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Thank you Heather. So efficient & thorough. LOVE the color & style! 10/10 cut & color.

Paid $200+Shampoo & conditioningHairstylingBlowdry
JonLocal Guide · 99 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Best salon in Stearns County hands down. Even my mens haircut is expensive, but they are so much better than the competition that its actually worth it. I've went here for my cuts since I was 21 and have never felt unsatisfied.

Paid $60–80Shampoo & conditioningHaircut
T4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Love this salon! Great stylists and atmosphere. Always a great experience and leave with beautiful hair! Cannot recommend enough ❤️

Shampoo & conditioningHaircutHairstyling
Jean1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Love coming to Poppy Salon. My stylist,Sam, always makes me feel & look awesome making me feel more like a friend when I leave. She is so good at what she does! The workers behind the front desk have always been friendly & helpful also. I would definitely recommend this place to others! ❤️

Paid $160–180Shampoo & conditioningHaircutHairstyling
Melissa7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Sam always does an excellent job cutting and styling my hair based on my preference. I have never left the salon with a haircut, or style, that I could not replicate at home, which is a big deal! Best of all, every time she cuts my hair the style lasts for a really long time so I can spread out my haircuts while…

Paid $80–100Shampoo & conditioningHaircutHairstyling
Debra11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I am a new client at Poppy. May is my stylist and she makes my hair look great! This is a beautiful salon! Everyone is very friendly! I am glad to be here!

Paid $40–60Shampoo & conditioningHaircut
LisaLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Alysa was wonderful. She listened and understood what I was looking for and had good opinions on the direction I should go with my hair. Highly recommend!

Paid $200+Shampoo & conditioningHaircutBlowdry
AndreaLocal Guide · 208 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Poppy just gets better and better. I feel so welcome, comfortable and taken care of. There's luxurious little add-ons like the quartz mask that make a haircut feel like a spa day. I always have the best day and get the absolute best color and cut thanks to Jenn! I've been coming here for 4-5 years and I love it so…

Shampoo & conditioningBang trimHaircut
Jodi1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Poppy is awesome place to get treatments. All staff are friendly and welcoming. Very service oriented. The beverages and treats are a wonderful amenity they provide for their guests

Paid $180–200Shampoo & conditioningHaircutHair coloring
Charelle2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Jordan was amazing! She gave me a relaxing wash with a little massage, added deep conditioning for $20, and trimmed my dry ends while thinning my hair but keeping the length. She made sure I was comfortable and the water was just right. Plus, there were free snacks and drinks! Highly recommend—I’ll definitely be back.

Shampoo & conditioningHair straightening
Tiffany4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Such a great salon. I’ve been going here for a while now and frequently see Alyssa and every once in a while Courtney, both are great at their work!

Paid $200+Shampoo & conditioningHair glazingHaircut
Elizabeth7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Heather always listens closely and helps me make decisions about my hair. I had always worn a buzz cut, but when I started to go gray, I decided to grow my hair out. I had ZERO knowledge on styling or products or care. I really feel like a new woman with the hair care I receive from Heather.

Paid $100–120Shampoo & conditioningHairstylingHair coloring
Kim3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Alex is the best! I have been going to her for over 5 years and my hair looks and feels the best it ever has!

Paid $200+HairstylingHair coloringShampoo & conditioning
Jessi5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I have been a client at Poppy for over 10 years. I’ve always been quite particular (I would also use words like picky, fussy, opinionated) about my hair, and since moving to central MN in 2011, found it really difficult to find a stylist I could fully trust—until I started visiting Poppy salon. My go-to stylist is…

Paid $180–200HairstylingHair coloringShampoo & conditioning
Linda10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

wonderful salon with wonderful people working there! they welcome you in and make you feel special!!

Paid $40–60HairstylingShampoo & conditioning
Mary6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Everyone at Poppy Salon provides exceptional service. The attendees at the front are so very pleasant and helpful. The stylists are professional and very knowledgeable. I am always in good hands!! I appreciate their expertise on products and things that will be best for me! The salon atmosphere is wonderful and…

HairstylingHair coloringShampoo & conditioning
MikeGrace3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great place, nice comfortable environment. Experienced and knowledgeable stylists.

Paid $100–120Hair coloringShampoo & conditioning
BrunoLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Sam is such a pro, she is efficient and attentive and rocks my hair with exactly what I want every single time. I am well taken care of and I always leave happy. I love Poppy salon so Frikkin much!!!!

Paid $200+HairstylingHair coloringShampoo & conditioning
Janet3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I came in the salon today for a haircut. I am trying to grow my hair out for a specific style and Sam has been awesome making all the in-between hair cuts look so nice.

Paid $60–80HairstylingShampoo & conditioningHaircut
Teri7 months ago★★★★★

Rating only, no written review.

Paid $200+Shampoo & conditioningHaircutHair highlighting

Show more shampoo & conditioning reviews (8 more) →

Price

$116+48% vs typical facial services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Haircut59$48–$108
Shampoo & conditioning48—
Hairstyling43$32–$144
Hair coloring39—
Blowdry18—
Hair highlighting13—
Blowouts8—
Balayage8—

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