iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%93+64.4Reliability 31%89+27.4Experts Score= 92Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#34 of 101 hair salonsiPosition by Experts Score among all companies we track in this category. · better than 67%
4.9★★★★★82 Google reviews · 22 photos
98%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
$115typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Posh Hair Beauty & Professional Studios at a glance
Google reviewers rate the salon 4.9 out of 5 based on eighty-two reviews, with owners not replying to any feedback. Clients frequently mention punctual appointments, clean private studio spaces, and effective communication regarding specific hair goals like cuts, color, and natural styles. Services include haircuts, coloring, bridal makeup, and therapeutic massages. The provided excerpts contain no recurring criticisms or low-star patterns, focusing instead on positive experiences with staff professionalism and facility layout.
Google rating: 4.9 out of 5 from 82 reviews (98% five-star).
Reviews on this page: 82 Google reviews (48 with written comments, 4 with photos).
Owner responses: the business replied to 0% of reviews.
Most recent review: July 31, 2026.
Service: Hair Salon serving O'Fallon, Illinois.
Data from Google, last updated October 26, 2026.
Score profile vs other hair salons
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
This companyHair Salons median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Posh Hair Beauty & Professional Studios: 93/100 on this factor. Category median: 88.A
93
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Posh Hair Beauty & Professional Studios: 89/100 on this factor. Category median: 84.A
89
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 98.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 97.–
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MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Posh Hair Beauty & Professional Studios: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 47.–
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Bar = this company · dark tick = category median.
Star ratings
82 Google reviews we collected
4.9of 5
5 stars8098%
4 stars00%
3 stars00%
2 stars11%
1 star11%
Praise vs complaints
Phrases our text analysis found in 48 written reviews
100%praise
Praise34100%
Complaints00%
Price
What customers reported paying
$115+96% vs typical hair salons
Middle half of what 9 customers paid ($65–$137) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
5topics
Staff & attitude1647%
Quality & results1441%
Would recommend26%
Speed & response13%
Communication13%
What customers talk about
We read 48 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They are on time and professional and I would highly suggest them to anyone getting married!”
“I go to Brooke for my hair regularly and she always does an amazing job.”
“I recommend everyone that goes to posh studios, gets a cut by Brandi.”
“Brooke was very easy to communicate with since Im deaf and very nice.”
People customers mention
Brandi3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Posh Hair Beauty & Professional Studios for 4 kinds of job. Pick one to see what they paid and said.
Hannah3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Crissy was absolutely amazing today! She is so sweet and inviting, I love her energy. My appointment today was for a touch up cut and color & she knocked it out of the park! I have fine hair and I have struggled for a few years trying to find someone to blend my layers, I left smiling ear to ear!
Paid $180–200Hair highlighting
BrentLocal Guide · 44 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Hair stylist Amena Gordon is great for everyone. My my whole family goes there to see her. Everyone we recommend her to are very satisfied.
Crissy is number one hands down the best hair stylist! I showed her a picture of the haircut and balayge color I wanted and she did exactly that. This was my first time getting a balayge. Even more so, the last time I had hair highlights was 15 yrs ago! But after speaking and showing two pictures of the balayge, she began to work her magic. After a couple of hours, I was stunned on amazing and healthy my hair looked! The colors blended well with black hair. I walked out of there feeling twenty years younger! Thank you Crissy! I am a forever customer.
Dawn Cunningham5 reviewsiTotal number of Google reviews Dawn has written across all businesses on Google Maps, not just this one.
Crissy was absolutely amazing today! She is so sweet and inviting, I love her energy. My appointment today was for a touch up cut and color & she knocked it out of the park! I have fine hair and I have struggled for a few years trying to find someone to blend my layers, I left smiling ear to ear!
Price: $180–200
Services: Hair highlighting
Krystal HollisLocal Guide · 27 reviewsiTotal number of Google reviews Krystal has written across all businesses on Google Maps, not just this one.
I go to Brooke for my hair regularly and she always does an amazing job. I recently got married and booked them for my hair and makeup, Brooke did the makeup and Lauren the hair, and wow, I was blown away by how amazing of a job they did!! My bridal party and my mother looked so pretty! My hair and makeup was perfect and they took any worries I may have had about that on my wedding day away. They are on time and professional and I would highly suggest them to anyone getting married!!
Jessica MotsingerLocal Guide · 32 reviewsiTotal number of Google reviews Jessica has written across all businesses on Google Maps, not just this one.
This place is excellent. Each Stylist has their own office and business—no waiting in a crowded single room. Now, you make an appointment, text when you arrive, and walk right in. Brooke is fantastic. My teen kids love Anne and Melissa, while my husband gets a great cut with Brandi.
Katie AnneLocal Guide · 45 reviewsiTotal number of Google reviews Katie has written across all businesses on Google Maps, not just this one.
