Experts Reviews · Company report
Prana Massage & Spa logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%14+1Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCORE

Prana Massage & Spa

Honolulu, HI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #74Position by Experts Score among all companies we track in this category. of 104 spas · 4.9★ from 742 Google reviews

Report card

Percentile vs other spas (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Prana Massage & Spa is better than 87% of spas.A
87
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Prana Massage & Spa is better than 88% of spas.A
88
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Prana Massage & Spa is better than —% of spas.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Prana Massage & Spa is better than 100% of spas.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Prana Massage & Spa is better than 100% of spas.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Prana Massage & Spa is better than 14% of spas.F
14

Reviews for your job

Customers hired Prana Massage & Spa for 1 kinds of job.

Prana Massage & Spa for skin treatments

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Jobs reviewedHow many Google reviews are tagged with this job.36
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$80–$154
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 92/100.How Job match is calculatedBuilt only from reviews Google tagged “Skin treatments”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 22
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 36 Google reviews tagged “Skin treatments” · showing 20

Brigit8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Very good, relaxing after a day of adventures!

Skin treatments
Karen1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

I am here for a visit from the East Coast… hands down one of the best massage/facial experiences! It’s a 2 minute walk from the hotel and it’s 1/2 the price! Highly recommend!

Great priceSkin treatments
Jennifer12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Amazing facial! The price was totally worth the amount of time and treatment you got! Highly recommend!

Great priceSkin treatments
Judson9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

This spa was a great experience. It was a first for me and I would definitely come back again. Very relaxing and soothing.

Great priceSkin treatmentsService not listed
Lucy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I was able to book a last minute facial to relax and Lily gave the best facial. My skin feels great, I got to even take a little nap and her massage skills were amazing as well. Highly recommend Lily for your treatment!

Reasonable priceSkin treatments
Beatriz3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I had a great lomi lomi massage and a facial with my best friend! Very relaxing and my knots are GONE. Recommend!

Reasonable priceSkin treatments
Amara7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

The masseurs were very kind and professional! My skin and muscles feel so refreshed after long days in the sun and sand. Would highly recommend!

Reasonable priceSkin treatmentsService not listed
Kristen7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great massage by Bea. Mahalo.

Great priceSkin treatments
LorrenLocal Guide · 39 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Customer service waa excellent! Easy to find store, great price and value and really amazing massage. Highly recommend for anyone trying to escape the high priced salons!

Reasonable priceSkin treatmentsService not listed
Liz1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Massage and facial were great. Really relaxing!

Reasonable priceSkin treatments
Ammo1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great experience! Greta massage and super clean place. I would highly recommend coming to Prana!

Great priceSkin treatments
Kristen2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Easy to book. Flexible scheduling. Clean facility. Easy to find. Reasonable prices. Excellent massage and facial. Great pressure and attention. Wish it was closer to home and I’d be here all the time.

Great priceSkin treatments
Nina6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Decided go go across the street to Prana Massage instead of the hotel and saved money on the same package PLUS TWO ADDONS. The esthetician and masseuse was was professional and massage and facial were amazing!

Customer photo from Nina's review
Reasonable priceSkin treatmentsManicure
Cayden2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Very awesome people with great service and a awesome message!

Great priceSkin treatments
BrittneyLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

AMAZING! Exceeded my expectations! Definitely book this place! Across the street from Hilton Hawaiian Village.

Reasonable priceSkin treatments
melody2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Great service and amazing massage very clean

Skin treatments
Vanessa5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Prana massage did an excellent job from start to finish. I was incredibly impressed with their kindness, hospitality, and atmosphere. The music, ambience, and strong massage was incredible. They have affordable prices and truly care about each of their customers. I will be visiting here again on my trip in Honolulu…

Great priceSkin treatmentsService not listed
JamieLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I had an amazing experience! I booked the combination massage, which included a mix of deep tissue, sports massage, and Swedish relaxation, and added on a mini facial. The therapist did a fantastic job targeting my problem areas while still leaving me feeling completely relaxed and refreshed. The space was clean,…

Great priceSkin treatmentsService not listed
Casey2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Fantastic massage! Highly recommend.

Reasonable priceSkin treatments
andreas2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Felt great would do it again

Great priceSkin treatments

Show more skin treatments reviews (16 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 61%Reasonable 37%Overpriced 1%Not sure 1%

Jobs customers hired them for

JobReviewsCategory typical
Skin treatments36$80–$154

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