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Pranava Massage

Massage spa · Denver, CO · reviewed since 2020

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%84+20.4Value 14%90+12.7Replies to reviews 7%96+6.8Momentum penalty59−4.1Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#220 of 294 massage therapistsPosition by Experts Score among all companies we track in this category. · better than 25%
4.9 ★★★★★ 207 Google reviews · 24 photos
99%five-star reviews
4.67★last 12 monthsAverage stars on reviews from the last 12 months only.
3.4%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
83%reviews answered by the owner
Oct 2026latest review

Pranava Massage at a glance

Google reviewers rate Pranava Massage 4.9 out of 5 based on 207 reviews, with the owner responding to 83 percent of feedback. Clients frequently praise the personalized nature of services such as couples massages, craniosacral therapy, and athletic recovery, noting the calming atmosphere and therapeutic depth of the sessions. However, low-star reviews highlight concerns regarding consent, specifically allegations that practitioners changed booked services without approval, and one complaint regarding the invalidation of a gift card.

  • Google rating: 4.9 out of 5 from 207 reviews (99% five-star).
  • Reviews on this page: 207 Google reviews (192 with written comments, 7 with photos).
  • Owner responses: the business replied to 83% of reviews.
  • Most recent review: October 20, 2026.
  • Service: Massage Therapist serving Denver, Colorado.

Data from Google, last updated November 11, 2026.

Score profile vs other massage therapists

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and replies to reviews; weakest: momentum.

Satisfaction91Reliability84Craft & service100Value90Momentum59Replies to reviews96Satisfaction: 91 (median 94)Reliability: 84 (median 94)Craft & service: 100 (median 100)Value: 90 (median 100)Momentum: 59 (median 100)Replies to reviews: 96 (median 75)
Pranava MassageMassage Therapists median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Pranava Massage: 91/100 on this factor. Category median: 94.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Pranava Massage: 84/100 on this factor. Category median: 94.A
84
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Pranava Massage: 100/100 on this factor. Category median: 100.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Pranava Massage: 90/100 on this factor. Category median: 100.A
90
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Pranava Massage: 59/100 on this factor. Category median: 100.C
59
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Pranava Massage: 96/100 on this factor. Category median: 75.A
96

Bar = this company · dark tick = category median.

Star ratings

207 Google reviews we collected

  • 5 stars20499%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star31%

Praise vs complaints

Phrases our text analysis found in 192 written reviews

  • Praise18297%
  • Complaints53%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price327%
  • Reasonable655%
  • Overpriced00%
  • Not sure218%

Topic share

How often each topic comes up in the written reviews

  • Would recommend6937%
  • Staff & attitude5328%
  • Quality & results3217%
  • Honesty & trust116%
  • Speed & response95%
  • Communication74%
  • Price & value63%

What customers talk about

We read 192 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “I highly recommend if wanting a more unique and caring massage experience.”
    “I cannot recommend him and his services highly enough.”
  • “Pravana massage treats everyone with so much kindness and the greatest care.”
  • “It's such an amazing experience and I encourage everyone to make the time, save the money, and make the investment.”
  • “Landon genuinely makes me feel seen and heard and I leave each visit feeling lighter and healthier.”
  • “You’ll notice the difference immediately upon walking in.”
  • “One of the best massages of my life - she listened to my areas of pain and 10000% delivered a customized massage to treat.”
  • “It was worth every penny to have a guided, hands on session that leaves you with skills and knowledge to be able to meet your partner's physical, ment…”

People customers mention

  • Landon 71 reviews
  • Michaela 14 reviews
  • Sarah 5 reviews
  • Pravana 5 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Pranava Massage for 1 kind of job. Pick one to see what they paid and said.

Recent reviews

Erica8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Landon is an intuitive and intentional massage therapist! He takes the time to understand and connect with his clients to provide quality care and therapeutic work. Highly recommend!

Kristi8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Such a wonderful and peaceful experience. My mind, body, and soul all felt loved and cared for. Landon is a true gift.

Theo8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I have been a client of Pranava massage for over two years. Landon and his team provide first class personalized care that is rarely found today. I highly recommend if wanting a more unique and caring massage experience.

Alexandria3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★

Pranava is the apex of male hubris. Don't expect to receive the services you booked. After one's consultation - that includes prying into your personal therapy sessions - he'll provide services he sees fit. He'll claim consent, but at no point was consent given to change services from the booking. A massage…

Carly1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Dr. Landon is the real deal. His warmth alone makes you feel at ease the moment you walk through the door, but it's what he does with his hands that's truly magical. There's no other word for it. I've seen him three times now and each visit feels like stepping into a sanctuary I didn't know I needed. He is, in every…

T3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Highly recomended for a very personal and meaningful experience - connecting with your body and yourself. Pravana massage treats everyone with so much kindness and the greatest care.

Photos

Customer reviews

4.9 ★★★★★ 207 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Erica Haynes8 reviewsTotal number of Google reviews Erica has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Landon is an intuitive and intentional massage therapist! He takes the time to understand and connect with his clients to provide quality care and therapeutic work. Highly recommend!

Kristi Villani (My Quilting Loft)8 reviewsTotal number of Google reviews Kristi has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Such a wonderful and peaceful experience. My mind, body, and soul all felt loved and cared for. Landon is a true gift.

Theo W8 reviewsTotal number of Google reviews Theo has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I have been a client of Pranava massage for over two years. Landon and his team provide first class personalized care that is rarely found today. I highly recommend if wanting a more unique and caring massage experience.

Alexandria Wise3 reviewsTotal number of Google reviews Alexandria has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Pranava is the apex of male hubris. Don't expect to receive the services you booked. After one's consultation - that includes prying into your personal therapy sessions - he'll provide services he sees fit. He'll claim consent, but at no point was consent given to change services from the booking. A massage therapist is not a substitute for an actual licensed therapist and in asking is a clear overstep.

Response from the owner · 3 months ago

To our beloved Pranava community, future clientele, and massage therapists, kindly note this individual has never dropped in for an appointment at Pranava. Hello Alex, Dr. LKG and Sarah Gallant here. Firstly, it was an honor to welcome your lovely wife for their awaited self care moment to be heard, and authentically met. Happy ten year anniversary to you both! Out of the 200 plus glowing reviews of our adaptability to bring a diverse array of credentialed offerings, it’s unfortunate to receive this hurtful message of our family owned small business. From the day we opened our doors in October 2020, we set out to redefine the art of the approach. To slow down the check-in so each client, rather new or long standing with us, is fully heard to be fully met. Per our responsibility to listen to the spoken and the unspoken with each client, and detailed in many areas throughout our website, treatment sessions can be adaptable to best serve the arriving mind, and body. Clients whom book 1-4+ weeks in advance should certainly expect their arriving needs could be different compared to time of booking. This is what makes Pravana Massage so special. Adaptability to honor the arriving whole self in the professional care. Our long standing members know they we do not offer a “fast food style” self care menu. Our responsibility is to listen to each client guided by collecting an overall picture of where each person is on their present journey- “How is the mind presently? How is the body presently?” As we listen to the whole picture, your individual curated treatment session is surfacing of what shall be the best therapeutic approach for the clients awaited self care moment. Many sessions are hybrid sessions at Pravana. A blend of therapeutic massage and craniosacral therapy. We have clients who sign up for Spiritual Counseling, and arrive needing a service more suited to the moment. This is who we are. And, we have gone to great educational lengths to invest into several credentials to not be one dimensional. What a client thinks they need for a given treatment session, and what treatment they actually need are two different things in many cases. Isn’t this why anyone goes to see their modern Doctor? Again, it was honor to take care of your wife. To all future massage therapists who are devoted to their craft with the utmost passion to treat every guest like royalty, don’t let reviews like this bring you down. Stay a student of the craft. Keep your head up, your heart open and keep going! We believe in you. Thank you to our lovely Pranava community for six years and counting for your loyalty. Yours in devoted humble service.

Carly Schwab1 reviewTotal number of Google reviews Carly has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Dr. Landon is the real deal. His warmth alone makes you feel at ease the moment you walk through the door, but it's what he does with his hands that's truly magical. There's no other word for it. I've seen him three times now and each visit feels like stepping into a sanctuary I didn't know I needed. He is, in every sense of the word, an artist — both in his craft and literally, with paintings that add another layer of warmth and creativity to the space. Dr. Landon genuinely makes me feel seen and heard and I leave each visit feeling lighter and healthier. I’m grateful I found my way to his healing hands.

Response from the owner · 3 months ago

Thank you for your lovely words :) We look forward to meeting you each and every session with the utmost care on your inspiring journey. Warmly, -Dr. LKG & PM Team

T C3 reviewsTotal number of Google reviews T has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Highly recomended for a very personal and meaningful experience - connecting with your body and yourself. Pravana massage treats everyone with so much kindness and the greatest care.

Justin Burman1 reviewTotal number of Google reviews Justin has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

By and far the best massage experience I have ever had. Landon is truly a master of his craft. It is not a one size fits all massage, it tailored and curated to what you need in the moment. He is incredibly knowledgeable about the body and mind and more than able to help. I always leave feeling like a completely different person.

Response from the owner · 3 months ago

Thank you Justin for self investing in self care with us! Humbly yours in service, -Dr. LKG & PM Team

maeve mcerlane3 reviewsTotal number of Google reviews maeve has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Truly the best people which speaks volumes. Care about you as a person. Create a very relaxing space and always leave feeling brand new!

Tori CohenLocal Guide · 15 reviewsTotal number of Google reviews Tori has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Landon crafted an experience that was intentional and thoughtful. Leaving feeling grounded and calm. Would recommend without hesitation. Counting the days until I can get back in for another massage.

  • Price assessment: Reasonable price
  • Services: Service not listed
Dajoine Probert5 reviewsTotal number of Google reviews Dajoine has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This was the second time in 5 months that my husband and I have booked the Couple's Date Day experience with Landon. Let me say, if you're looking for a more interactive and intimate couple's massage experience, look no further than Pranava. It was worth every penny to have a guided, hands on session that leaves you with skills and knowledge to be able to meet your partner's physical, mental, and emotional needs in such a different way. Each time has left us feeling closer and more bonded then we were before. The atmosphere is safe, sitting relaxing, and warm. Landon takes his time to talk with you and your partner, exploring your unique relationship and digging into the physiological impact your lives have on you. It's such an amazing experience and I encourage everyone to make the time, save the money, and make the investment. It's so worth it!

  • Services: Service not listed

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