Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
Precise Carpet Cleaning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 99Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

Precise Carpet Cleaning

Wentzville, MO · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #4Position by Experts Score among all companies we track in this category. of 40 rug cleaning · 5.0★ from 638 Google reviews

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Report card

Percentile vs other rug cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: satisfaction.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Precise Carpet Cleaning is better than 98% of rug cleaning.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Precise Carpet Cleaning is better than 99% of rug cleaning.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Precise Carpet Cleaning is better than 100% of rug cleaning.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Precise Carpet Cleaning is better than 100% of rug cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Precise Carpet Cleaning is better than 100% of rug cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Precise Carpet Cleaning is better than 100% of rug cleaning.A
100

Reviews for your job

Customers hired Precise Carpet Cleaning for 6 kinds of job.

Precise Carpet Cleaning for general carpet cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.117
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.98
Usually paidThe price range customers picked most often for this job.$500+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$126–$277
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 90/100.How Job match is calculatedBuilt only from reviews Google tagged “General carpet cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 32
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.96%

All 117 Google reviews tagged “General carpet cleaning” · showing 20

aLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Ricky and his crew did an amazing job cleaning 5 spaces for us. They were in and out in no time. This my 2nd time using Precise Carpet Cleaning and I intend to use them again on my next project.

Paid $350–400Reasonable priceCarpet steam cleaningGeneral carpet cleaning
Marcia11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I’m very happy with the stairs and area rug I had cleaned. Very knowledgeable and honest about my needs for a second area rug. I definitely recommend this company!

Paid $150–200Great priceGeneral carpet cleaningArea rug cleaning
Leonard3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Service was just fine.

Paid $500+Not sureGeneral carpet cleaningService not listed
Patricia7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Excellent work

General carpet cleaning
RandyLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

On time friendly do a great job! Sam was on time to great care of my house with his equipment! Well done!

Customer photo from Randy's review
Paid $300–350Reasonable priceGeneral carpet cleaning
TamyLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Sam came out a second time to address concerns over an odor I felt was lingering. Once again he was very professional and eased my concerns regarding pet dander. He suggested multiple solutions and walked thru the house to ensure carpet was dry and all good. Thank you Sam & Rich.

Paid $500+Reasonable priceGeneral carpet cleaning
MoJoe7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Very friendly and knowledgeable. Ricky and Alfonzo did a great job!

Paid $450–500Reasonable priceGeneral carpet cleaning
DianeLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

I use them every time. Courteous and do a great job!

Area rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Stephanie12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Precise is a great reliable carpet/upholstery cleaning company. Brett, is unbelievable and takes pride in his work and addresses all of your concerns . He always makes sure I’m completely happy with everything thet did. They made my carpets look like new. My house smells wonderful!

Paid $500+Reasonable priceGeneral carpet cleaningArea rug cleaning
Lee2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

We hired Precise Carpet Cleaning to clean our engineered hardwood floors and carpet throughout our house. Ricky and his crew were very professional. They explained everything in great detail, didn't pressure us into services we didn't need, and made sure everything was satisfactory before leaving. We had a great experience and highly recommend them.

Paid $500+Reasonable priceGeneral carpet cleaningPet stain & odor removalService not listed
Becky7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

This was my second time using Precise Carpet Cleaning. They are very professional and do a great job. I have referred them to my friends and family.

Paid $300–350Reasonable priceGeneral carpet cleaningArea rug cleaning
Paul3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Sam was great! I would definitely recommend!

Paid $150–200Reasonable priceGeneral carpet cleaningPet stain & odor removal
Vicki5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Precise did a great job cleaning our carpet and an area rug. They were thorough, courteous and professional. We will use them again.

Paid $200–250Great priceGeneral carpet cleaningArea rug cleaning
LincolnLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

The gentlemen that came and shampooed the carpets were just wonderful. They did a great job, let me know what I needed to do if I had any follow up concerns, and they were kind. That's really all you need! 😁

Paid $400–450Reasonable priceGeneral carpet cleaningPet stain & odor removal
Sarah9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Incredible service, friendly and knowledgeable. I will be a returning customer, hands down! They are so easy to work with especially as we were closing on a house and wanted this to be the first thing done after we got the keys. Our closing kept getting delayed that day and then took longer than we thought. Precise…

Paid $500+Carpet steam cleaningGeneral carpet cleaningPet stain & odor removal
jessica2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Sam did a great job!!

Paid $300–350Great priceCarpet steam cleaningGeneral carpet cleaningPet stain & odor removal
Tom7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

quick response, quality work, professional personnel

Paid $500+OverpricedGeneral carpet cleaningPet stain & odor removal
RachelLocal Guide · 59 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Professional, prompt, and did a wonderful job! Highly recommend!

Paid $450–500Reasonable priceGeneral carpet cleaningArea rug cleaning
Robyn10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Precise Carpet Cleaning did an amazing job once again. They cleaned some area rugs 5 years ago and did such a good job I looked up to see who we used so that I could have a great experience again. Rich was very professional as we booked my appointment. I loved that he had all my information from the last time and…

Paid $500+Reasonable priceUpholstery cleaningGeneral carpet cleaning
Mark2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Guys showed up on time and were very professional. Carpets look great.

Paid $350–400Reasonable priceGeneral carpet cleaning

Show more general carpet cleaning reviews (97 more) →

Price

$353+56% vs typical rug cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 22%Reasonable 73%Overpriced 2%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Carpet steam cleaning160$146–$309
General carpet cleaning117$126–$277
Pet stain & odor removal64$126–$366
Upholstery cleaning59$169–$297
Area rug cleaning56$126–$404
HVAC duct & vent cleaning29$477–$1.1k

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