Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts

Experts Reviews · Company report
Precise Carpet Cleaning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 99Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

Precise Carpet Cleaning

Wentzville, MO · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #4Position by Experts Score among all companies we track in this category. of 40 rug cleaning · 5.0★ from 638 Google reviews

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Report card

Percentile vs other rug cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: satisfaction.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Precise Carpet Cleaning is better than 98% of rug cleaning.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Precise Carpet Cleaning is better than 99% of rug cleaning.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Precise Carpet Cleaning is better than 100% of rug cleaning.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Precise Carpet Cleaning is better than 100% of rug cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Precise Carpet Cleaning is better than 100% of rug cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Precise Carpet Cleaning is better than 100% of rug cleaning.A
100

Reviews for your job

Customers hired Precise Carpet Cleaning for 6 kinds of job.

Precise Carpet Cleaning for pet stain & odor removal

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.65
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.98
Usually paidThe price range customers picked most often for this job.$500+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$126–$366
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 91/100.How Job match is calculatedBuilt only from reviews Google tagged “Pet stain & odor removal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#6 / 32
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.96%

All 65 Google reviews tagged “Pet stain & odor removal” · showing 20

Valerie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

I love this company, they are always on time, always nice and do a fantastic job cleaning my furniture and carpets.

Paid $200–250Reasonable priceCarpet steam cleaningUpholstery cleaningPet stain & odor removal
Jennifer11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Highly recommend! They did a great job. Appreciated how they inspected the carpet before starting the clean. Will definitely be a repeat customer when the need arises again.

Paid $300–350Reasonable pricePet stain & odor removalArea rug cleaning
Kathy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great work and fast response time. Thank you

Paid $350–400Reasonable pricePet stain & odor removal
Crystal6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Sam did an amazing job on our couch!

Upholstery cleaningPet stain & odor removal
JenniferLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Very professional and worked hard, did not take too much time. Looked great when done. The Team gave good explanation of all cleaning & pet stains.

Paid $200–250Not sureCarpet steam cleaningPet stain & odor removal
Patricka12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

I can't say enough good things about Precise Carpet Cleaning, their attention to detail and great service! Thank You! Very Professional and Helpful! they did a FANTASTIC Job!

Reasonable priceCarpet steam cleaningUpholstery cleaningPet stain & odor removal
Stephanie12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Precise is a great reliable carpet/upholstery cleaning company. Brett, is unbelievable and takes pride in his work and addresses all of your concerns . He always makes sure I’m completely happy with everything thet did. They made my carpets look like new. My house smells wonderful!

Paid $500+Reasonable priceGeneral carpet cleaningArea rug cleaning
Lee2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

We hired Precise Carpet Cleaning to clean our engineered hardwood floors and carpet throughout our house. Ricky and his crew were very professional. They explained everything in great detail, didn't pressure us into services we didn't need, and made sure everything was satisfactory before leaving. We had a great experience and highly recommend them.

Paid $500+Reasonable priceGeneral carpet cleaningPet stain & odor removalService not listed
Paul3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Sam was great! I would definitely recommend!

Paid $150–200Reasonable priceGeneral carpet cleaningPet stain & odor removal
LincolnLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

The gentlemen that came and shampooed the carpets were just wonderful. They did a great job, let me know what I needed to do if I had any follow up concerns, and they were kind. That's really all you need! 😁

Paid $400–450Reasonable priceGeneral carpet cleaningPet stain & odor removal
Toni3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

From the first phone call to schedule and answer my questions to the great service from technician Ricky Brown all my questions were answered and the carpeting looks great!

Paid $400–450Great priceCarpet steam cleaningPet stain & odor removal
Sarah9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Incredible service, friendly and knowledgeable. I will be a returning customer, hands down! They are so easy to work with especially as we were closing on a house and wanted this to be the first thing done after we got the keys. Our closing kept getting delayed that day and then took longer than we thought. Precise…

Paid $500+Carpet steam cleaningGeneral carpet cleaningPet stain & odor removal
Lauren3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Have used them for years! We have had countless carpets cleaned, tiles, air ducts, basement concrete floors all cleaned by Precise! Very thorough and treat you like family.

Great priceCarpet steam cleaningPet stain & odor removalHVAC duct & vent cleaning
Emily1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Ricky did great job cleaning our carpets and pet stained rug!

Paid $300–350Reasonable priceCarpet steam cleaningPet stain & odor removal
Debbie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Both guys were very friendly and professional. Carpets and ceramic flooring look great. I appreciate that they didn’t try to sell additional services like so many other companies.

Paid $500+Reasonable priceCarpet steam cleaningUpholstery cleaningPet stain & odor removal
Mike6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Prompt, professional, great quality, and great to work with. Highly recommend!

Carpet steam cleaningPet stain & odor removal
jessica2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Sam did a great job!!

Paid $300–350Great priceCarpet steam cleaningGeneral carpet cleaningPet stain & odor removal
Tom7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

quick response, quality work, professional personnel

Paid $500+OverpricedGeneral carpet cleaningPet stain & odor removal
KIM10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Very Professional, will definitely use this company again

Carpet steam cleaningPet stain & odor removal
Carol13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Precise Carpet Cleaning was professional, easy to schedule and in and out leaving us with a beautifully cleaned carpet! Thank you so much!

Carpet steam cleaningPet stain & odor removal

Show more pet stain & odor removal reviews (45 more) →

Price

$353+56% vs typical rug cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 22%Reasonable 73%Overpriced 2%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Carpet steam cleaning160$146–$309
General carpet cleaning117$126–$277
Pet stain & odor removal64$126–$366
Upholstery cleaning59$169–$297
Area rug cleaning56$126–$404
HVAC duct & vent cleaning29$477–$1.1k

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