Junk removal service · Sierra Madre, CA · reviewed since 2020
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%94+6.6Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#67 of 110 junk removal servicesiPosition by Experts Score among all companies we track in this category. · better than 39%
4.9★★★★★171 Google reviews · 24 photos
97%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Precise Junk Removal 4.9 out of 5 based on 171 reviews, with the owner responding to 99 percent of them. Customers frequently cite punctual arrival, efficient handling of furniture and yard waste, and upfront pricing as key benefits. One low-star review noted a significant discrepancy between the initial quote and the final price charged upon arrival.
Google rating: 4.9 out of 5 from 171 reviews (97% five-star).
Reviews on this page: 171 Google reviews (132 with written comments, 3 with photos).
Owner responses: the business replied to 99% of reviews.
Most recent review: August 17, 2026.
Service: Junk Removal serving Sierra Madre, California.
Data from Google, last updated October 25, 2026.
Score profile vs other junk removal services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Precise Junk RemovalJunk Removal Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Precise Junk Removal: 95/100 on this factor. Category median: 98.A
95
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Precise Junk Removal: 96/100 on this factor. Category median: 98.A
96
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Precise Junk Removal: 100/100 on this factor. Category median: 100.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Precise Junk Removal: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Precise Junk Removal: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Precise Junk Removal: 94/100 on this factor. Category median: 92.A
94
Bar = this company · dark tick = category median.
Star ratings
171 Google reviews we collected
4.9of 5
5 stars16697%
4 stars32%
3 stars00%
2 stars00%
1 star21%
Praise vs complaints
Phrases our text analysis found in 132 written reviews
98%praise
Praise30998%
Complaints62%
Topic share
How often each topic comes up in the written reviews
7topics
Speed & response8928%
Staff & attitude7123%
Would recommend5919%
Quality & results4113%
Price & value3611%
Communication124%
Honesty & trust72%
What customers talk about
We read 132 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They were professional, careful friendly, and worked efficiently .”
“Angel was very professional, timely and offered a reasonable price.”
“I would definitely recommended them to anyone looking for a reliable moving company.”
“He’s a problem solver with the best attitude and could not recommend him and Precise Junk Removal enough.”
“I am very happy with the service, The whole team did a really great job!”
“He was very reasonable with pricing and went above and beyond to beat out other quotes we got.”
“I dont feel like I was overcharged nor taken advantage of.”
“Angel was communicating with me each day up to the day of pick up and was very flexible with my schedule.”
“Highly recommend if you’re looking for a reliable and timely hauling service!”
People customers mention
Angel20 reviews
Kevin5 reviews
Chris5 reviews
Freddy3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Precise Junk Removal for 8 kinds of job. Pick one to see what they paid and said.
Yen3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Excellent moving company! I am very happy with the service, The whole team did a really great job! They were professional, careful friendly, and worked efficiently . They handle my belongings with Care and make the whole moving process much easy and less stressful. I truly appreciate their hard work an excellent…
Great price
Sophia2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
These guys came and helped me right away. Helped me get rid of some large and small items. Super grateful for their quick and easy response time. Pricing was super fair and upfront. Thank you again!
Reasonable price
Sylviose5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Angel and Cecilia really came through for me when I was in a bind. I needed help getting a heavy leather couch out to the curb for the city’s bulky item pickup. They showed up on time and were friendly. I’m so grateful for their help and wouldn’t hesitate to recommend Precise Junk Removal.
RickyLocal Guide · 9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
I had a great experience with Precise Junk Removal. Angel was very professional, timely and offered a reasonable price. I wouldn't hesitate to use their service again.
GlennLocal Guide · 35 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★
This location company was easy to work with. Angel was my contact and was on time and very helpful. They even came back to pick up an item I forgot about...at no extra charge. I would definitely use this company again
Kristen2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★
Angel has been fantastic to work with. Very quick communicator and fast follow up. We needed to quickly get rid of trash following a move out, and Angel was at our house within an hour to provide a quote. He was very reasonable with pricing and went above and beyond to beat out other quotes we got. 10/10 recommend…
Excellent moving company! I am very happy with the service, The whole team did a really great job! They were professional, careful friendly, and worked efficiently . They handle my belongings with Care and make the whole moving process much easy and less stressful. I truly appreciate their hard work an excellent service. I would definitely recommended them to anyone looking for a reliable moving company. Great job thank you Angel And the whole team. 5 STARS PLUS
Price assessment: Great price
Response from the owner · a week ago
Thanks Yen. Glad the crew took care of you and that the pricing worked out the way it should. We appreciate you writing this up.
Sophia Mork2 reviewsiTotal number of Google reviews Sophia has written across all businesses on Google Maps, not just this one.
These guys came and helped me right away. Helped me get rid of some large and small items. Super grateful for their quick and easy response time. Pricing was super fair and upfront. Thank you again!
Price assessment: Reasonable price
Response from the owner · a week ago
Appreciate this, Sophia. Upfront pricing is something we hold ourselves to, so it is good to hear it came across that way. Happy we could get out to you quickly.
Sylviose Dossous5 reviewsiTotal number of Google reviews Sylviose has written across all businesses on Google Maps, not just this one.
Angel and Cecilia really came through for me when I was in a bind. I needed help getting a heavy leather couch out to the curb for the city’s bulky item pickup. They showed up on time and were friendly. I’m so grateful for their help and wouldn’t hesitate to recommend Precise Junk Removal.
Response from the owner · a week ago
Thank you Sylviose. Cecilia and I were glad we could get that couch out for you when you needed it. Call us any time something heavy has to go.
AngieLocal Guide · 28 reviewsiTotal number of Google reviews Angie has written across all businesses on Google Maps, not just this one.
I had a great experience with Precise Junk Removal. Angel was very professional, timely and offered a reasonable price. I wouldn't hesitate to use their service again.
Response from the owner · a week ago
Thanks Ricky. Showing up when we say we will and giving an honest price is the whole job, so it is good to hear we hit both. We are here whenever you need us again.
Glenn LippmanLocal Guide · 35 reviewsiTotal number of Google reviews Glenn has written across all businesses on Google Maps, not just this one.
This location company was easy to work with. Angel was my contact and was on time and very helpful. They even came back to pick up an item I forgot about...at no extra charge. I would definitely use this company again
Response from the owner · a week ago
Thanks Glenn. Coming back for that one item was no trouble, it happens more than you would think. Appreciate you mentioning it and glad the job went smooth.
Kristen Chung2 reviewsiTotal number of Google reviews Kristen has written across all businesses on Google Maps, not just this one.
Angel has been fantastic to work with. Very quick communicator and fast follow up. We needed to quickly get rid of trash following a move out, and Angel was at our house within an hour to provide a quote. He was very reasonable with pricing and went above and beyond to beat out other quotes we got. 10/10 recommend and we will be returning to Angel for future trash removal services!
Response from the owner · a week ago
Appreciate it Kristen. Staying on top of calls and messages matters as much as the hauling does, so it is good to know that came through.
Anna Santiago2 reviewsiTotal number of Google reviews Anna has written across all businesses on Google Maps, not just this one.
Great guys couldn’t ask for better service. Would recommend them to anyone. Very kind and respectful young men.This is your Man.
Response from the owner · a week ago
Thank you Anna. The crew will be glad to hear that. We try to make sure the guys who show up at your door are people you are comfortable having around.
Annette Dib1 reviewiTotal number of Google reviews Annette has written across all businesses on Google Maps, not just this one.
I had my two couches picked up today by Precise and everything went great!! Angel was communicating with me each day up to the day of pick up and was very flexible with my schedule. He also took a chair for me that wasn't included in the original pickup which was highly appreciated ! Thank you Precise for the easy and smooth service. I will definitely use them again in the future and refer their services to friends/family.
Response from the owner · 11 months ago
We appreciate you choosing us Annette. It was a pleasure doing business with you.
matthew reese8 reviewsiTotal number of Google reviews matthew has written across all businesses on Google Maps, not just this one.
These guys are legit. Came out same day and removed a bunch of junk. They gave me a great deal and even removed it in the rain. Would recommend this company to anyone who takes pride in customer service !!
Response from the owner · 11 months ago
Appreciate you Matthew, count us in for any junk removal in the future. It was a pleasure doing business with you.
