Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts

Experts Reviews · Company report
Precision Comfort Systems logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%91+22.1Value 14%87+12.3Replies to reviews 7%90+6.4Craft & service penalty93−0.7Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE

Precision Comfort Systems

Carmel, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #71Position by Experts Score among all companies we track in this category. of 103 HVAC contractors · 4.9★ from 631 Google reviews

📞 Call (317) 973-4404Request a call backWebsite ↗

Report card

Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Precision Comfort Systems is better than 92% of HVAC contractors.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Precision Comfort Systems is better than 91% of HVAC contractors.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Precision Comfort Systems is better than 93% of HVAC contractors.A
93
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Precision Comfort Systems is better than 87% of HVAC contractors.A
87
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Precision Comfort Systems is better than 100% of HVAC contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Precision Comfort Systems is better than 90% of HVAC contractors.A
90

Reviews for your job

Customers hired Precision Comfort Systems for 8 kinds of job.

Precision Comfort Systems for cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.8
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$104–$343
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#30 / 42

All 8 Google reviews tagged “Cleaning”

SaraLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

The technician was very professional, called to verify the appointment time. When he arrived after getting basic information, looked at the unit and identified the problem. He was very honest and did not try to sell me something I didn’t need. I, inquired about a service contract, he assisted with that. I could…

Paid $1,000+Reasonable priceCleaning
DennyLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Precision Comfort is one of those service companies that a homeowner hopes to find. The whole staff is committed to providing a quality service experience, and they are a pleasure to work with. They did the original geothermal heat pump installation over a decade ago. The ductwork was impeccable, and the…

A/C system maintenanceCleaningHVAC system maintenance+ Responsiveness+ Quality+ Professionalism
Robert9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I respect this company; they are committed to customer satisfaction! If there is an issue they are quick to correct it and that means a lot to me!

CleaningDuctless heating & A/C servicesHVAC system maintenance
Maria5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We have used Precision Comfort for our geothermal heating and air for over 25 years. Precision Comfort installed an additional system to an addition on our home. We also use their maintenance agreement for our new home. They come twice a year to keep things running smoothly. Precision Comfort have always given us…

A/C system maintenanceCleaningHeating system maintenance+ Responsiveness+ Punctuality+ Quality
Colin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Precision Comfort Systems is by far the best HVAC Company I have ever seen. From Installation to service they are prompt, professional and very detailed. I highly recommend them to anyone for service, replacement, installation or any other HVAC needs.

A/C system maintenanceHVAC duct & vent cleaningCleaning+ Responsiveness+ Punctuality+ Quality
Tom1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Very satisfied.

A/C system maintenanceHVAC duct & vent cleaningCleaning+ Responsiveness+ Punctuality+ Quality
MelindaLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We have used Precision Comfort for close to 10 years and are very satisfied with their service. They have fixed a problem with the duct work which was installed by another company when we had our home built. After being in the house for a year we realized the other company didn't know how to properly install our…

CleaningHVAC system maintenanceInstall AC+ Responsiveness+ Punctuality+ Quality
Jeff5 years ago★★★★★

Rating only, no written review.

CleaningHVAC system maintenanceInstallation+ Responsiveness+ Punctuality+ Quality

Price

$292-9% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 18%Reasonable 75%Overpriced 3%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance159$37–$295
HVAC system repair71$205–$933
A/C system maintenance24$39–$393
Install AC19$1.4k–$3.2k
Heating system maintenance17$39–$251
A/C system repair17$209–$786
Heating system installation17$1.4k–$2.8k
Heating system repair16$166–$1.2k

Compare with

Good Guys Home Services logoGood Guys Home ServicesExperts Score 96Carmel · 4.95★Howald Heating, Air Conditioning & Plumbing logoHowald Heating, Air Conditioning & PlumbingExperts Score 96Carmel · 4.95★Sloderbeck Heating & Cooling, LLC logoSloderbeck Heating & Cooling, LLCExperts Score 95Carmel · 4.95★