How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%91+22.1Value 14%87+12.3Replies to reviews 7%90+6.4Craft & service penalty93−0.7Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCOREPrecision Comfort Systems
Carmel, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #71Position by Experts Score among all companies we track in this category. of 103 HVAC contractors · 4.9★ from 631 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: value.
Reviews for your job
Customers hired Precision Comfort Systems for 8 kinds of job.
Precision Comfort Systems for HVAC system maintenance
Clear ✕All 159 Google reviews tagged “HVAC system maintenance” · showing 140
He was very thorough and efficient. Very polite and explained everything he was doing. Really appreciated that.
Kevin arrived on time with a text message to keep me informed of his arrival. He was polite and thorough. He is a good representative for Precision Comfort systems.
Sean is a polite, thorough and detailed young man. He discovered an issue and clearly explained the plan to address it.
With only one tech took most of the day
As a Facility Manager who works with multiple service contractors in the area, for my home HVAC I only call Precision. Great rates, honest technicians who are not salesmen.
It’s great when Isaac is my tech, don’t have to concerned about his work. He takes care of everything.
On time! Super friendly and Kevin knows Geos!
We continue to use Precision Comfort for our bi-annual preventative maintenance. They perform a thorough job with our air source heat pump system, from cleaning to changing filters to inspecting the outdoor unit. They also provide a good overview of what they did and are easy to work with and schedule. Sean did a nice job most recently.
Our technician was professional and knowledgable. He had terrific customer service skills.
Explained everything that he was going to do and the results he found. Very much a professional!
A very kind and considerate Young man. Very thorough and explained everything.
Precision Tech was on time and sent a text when he was on his way. Extremely polite and knowledgeable. He answered all my questions.
Jasen did a great job!
Great customer service and immediate response when we had a need! They took care of everything and the pricing was efficient.
I’ve been using Precision for 14 years. Always pleased with their service. Great company.
We have been using Precision for quite a few years now - in our current home and previous home. We can always count on them to do a great job, and their technicians are really good - Kyle was exceptional in working around us with work from calls actively happening during the service call. He took the time to provide…
Have had two of their texts come out and have been very pleased. Fairing upfront pricing. Will continue to use them going forward to repair and maintain our geothermal system.
Arrived ahead of schedule! Called to make sure we’d be home. Biannual service check up, the technician, Garrett was thorough, efficient, friendly, explained the process, and very knowledgeable. No high pressure sales tactics, just common sense advice.
Isaac was great. He came and did our bi-annual service. He was in an out with no issues. Our geothermal HVAC system has been in great running order since we started using Precision for our service a few years ago.
Have used Precision Comfort for 6 years and we haven’t ever had an issue with the quality service and timely responses they provide.
Excellent job w a smile!!!
Jonny Beaver did a great job with our geothermal summer checkup. Great communication, on time and everything was clean and put back when he left. This was the first time Jonny had serviced our geothermal, but would gladly have him back.
He was very nice, he has been here lots of times. Fixed the A/C.
Jasen was efficient and personable.
Great service! We highly recommend Precision Comfort/Blue Fox. Isaac arrived on time and worked quietly to complete the maintenance work. From the initial call to set up an appointment to the completion of work, their entire team is professional and reliable.
We haven’t been able to find good maintenance for our geothermal system from any service we tried in 6 years - until today!! What a difference! Rather than our concerns being dismissed, Jonny heard and looked into them so we could feel secure again with our system! The house is already so much more comfortable!! We…
Great service call as usually for Precision Comfort. Never had a bad tech or experience with them. Always knowledgeable and reasonable. Logan was great on the regular maintenance call today.
You are in good hands with Precion Comfort Systems. Logan listen to my concerns and made suggestions along with other helpful tips. Will be using them again.
Isaac from Precision Comfort Systems did an excellent job on our HVAC preventive maintenance. Punctual, professional, and thorough — he cleaned up after the service, kept great documentation, and helped schedule our next visit. Would definitely recommend him and the team.
Jonny was knowledgeable, respectful and hard working. He was great! I was really impressed with Precision Comfort Systems.
Isaac was very polite, helpful and professional! It was a maintenance visit and took his time checking the system. All was good!
Isaac was my tech today arrived early and did a great job and was super clean and took care of us like we were family. Keep up the the good quality work!
Jasen did a great job. Thanks!!
Johnnie was on time for the appointment and worked efficiently through our systems.
Great service, good staff, excellent work!
John was out today to do the maintenance on my HVAC system. He is very personable and knowledgeable and professional! It makes me feel secure to know my equipment is running well!
I am very satisfied with the service we received. Isaac was quick, thorough and professional. I highly recommend him. We will continue to work with your company!
Logan does a great job servicing our HVAC system.
Very professional and explain everything
We love Precious Comfort Systems! Jonny is thorough and efficient with his work, a good communicator, and personable. We know every time he’s at our house the job site will be clean and the work done well.
Johnnie Beaver is a fantastic tech. He communicates so well, letting me know exactly when he would be there and did his work very efficiently. He explained the results of his testing and what he was doing to help my HVAC be more efficient . And on top of that his personable and kind. He will have his customers…
Your service tech, Johnny is a very professional, and knowledgeable employee. He took to task and completed his work in a timely manner. He identified a potential problem with the electrical contact. Showed me the issue, identified the problem and gave me options. Thank you Johnny!
Logan did a great job of explaining all he did and how are system was working. Very thoughtful and took his time to make sure all are questions were answered.
Johnny came this morning to do our semi-annual service on our geothermal unit. He was prompt, polite, courteous. He did everything as expected and we appreciated it. Note that I pay annually for the semi-annual service.
Kyle did a great job for us.
Johnny and Logan very helpful and efficient!
Johnny and Logan did a great job for us. On time, polite and speedy service!!
Thanks Johnny for prompt service maintenance.
Had a fantastic service tech Isaac for the maintenance on my hvac. Thorough, professional and friendly. Thanks Isaac
I have an annual service agreement
Kevin was outstanding in service and professionalism!
The technician was knowledgeable and efficient.
Great friendly service!
Parts and management were slow. Harry did diligent and professional job and communicated well
Precision Comfort has been my go to for over twenty five years because I trust them. I have experienced nothing but prompt, knowledgeable and courteous service from them.
Jason is great. He’s very knowledgeable and helpful
Precision continues to provide excellent HVAC maintenance for our systems. Logan was great in explaining everything and making recommendations of things to consider.
I subscribe to the bi-yearly maintenance plan. The tech came and checked my furnace, changed my air filter, and overall did a very thorough inspection of my furnace. I feel good that I have this service and that I can count on my furnace and A/C working efficiently and safely.
On time. Very informative.
Logan was great and very knowledgeable and explained the maint program very well.
Ryan has been our geothermal service man for a number of years. Always professional and knowledgeable. After doing an excellent & patient job of explaining the need for a system flush ... he performed the procedure in an efficient and steady manner. With an abundance of relief, & with his reassurance, the process…
Enjoyed meeting Logan., Neil’s replacement. He answered all my questions. He was professional, punctual, personable & kind. He did a good job filling Neil’s shoes and that is a big job but Logan seems like he’s up to the job. Always will miss Neil but happy to meet Logan. Way to go Precision Comfort Systems.
Logan was out for the HVAC service today. Professional, vey knowledgeable and efficient in taking care of the unit. I appreciate that Logan took the time to review the findings and provide tips on maintaining the unit with me. I always appreciate the “on the way” call and eta.
Logan did a great job. Very friendly and very thorough!! The only charge was renewing our maintenance agreement.
Logan explained everything well. Installed an air purifier & detailed its function. Great job! Thank you! David Montgomery
Always a great experience! The technicians always educate me on our system and answer all of my questions. No pressure, and most importantly they seem sincere and trustworthy. Logan was out today and did a great job, very knowledgeable. Happy to hear they have a plumbing side now too!
Logan did a very good job. He was thorough and explained everything clearly.
Kyle was a great guy. Very polite and respectful. Explained what he was going to do and we let him go at it. After the job was finished, he explained what he did. Said all was well, and our HVAC was in excellent condition.
Logan came out to do routine maintenance on our HVAC and he was very polite, professional, knowledgeable and courteous!
Ryan did an outstanding job servicing our HVAC system. He is professional, efficient, knowledgeable and friendly. We greatly appreciate his very good work and the team that stands behind him. Thank you Ryan and the Precision Comfort team!
The service Logan provided was comprehensive, quite thorough and professional. He is quite knowledgeable and took time to explain what he was doing and why. He provided excellent service.
Always nice. Professional and reasonable pricing.
Jonny was awesome! He is very knowledgeable of the geo systems, very service friendly, provided the service I requested from Precision. Highly recommend Jonny!
Ryan and his helper did great!
Good maintenance and done quickly right before snowstorm
I use PCS routinely for maintenance services for all HVAC components. We also used them to replace our old system for heating and air conditioning which was 16 years old. Logan completed our semiannual service today and was very thorough and professional.
Honest! These guys know their stuff. The best in the business with geothermal systems as well!
Neil was great I hope you keep him on your payroll
Our technician John was on time and was very professional! Great service!
I’ve used Precision for a dual system HVAC install and service for the last three years. Today I had Logan come out and he gave me the good news that they also offer plumbing. I’ve been impressed with the customer service at this company and the techs who come out are very knowledgeable and friendly.
Technician was helpful, courteous and professional. Good job!!
Always professional, punctual, and polite. I keep a very reasonably priced maintenance contract with them. They come twice per year to inspect and tune up my system and I always have reliable heat and AC. I would and do recommend them to anyone who asks me about HVAC services. Great company!
Great job in all respects.
Neil did a fantastic job checking out our heating system. It’s a complicated system that I wanted a pro to look. Neil was very knowledgeable on out system and we went through it with me. I appreciate how professional he was.
On time & great communication.
Maintenance of Heating system and includes A/C next spring. They came out a few weeks ago to ck AC but it was an electrical breaker gone bad.
Jonny was super nice and friendly. He was very knowledgeable about my Geothermal system. I had a lot of questions, Jonny answered them all. I would highly recommend!
First time for using Precision after 15+ years of Williams Comfort Air, with Logan as our tech. Was TIRED of Williams trying to sell what were unneeded services or products. When Logan checked the different motors he found them in amperage spec and that the noise was usual. Last Fall the Williams tech was trying to…
Fall/winter tune up. Everything went great. Technician, professional and prompt.
We have been very pleased with the service we receive from Precision Comfort Systems! They are always on time, efficient and their techs are always very pleasant.
Arrived early, answered all my questions, performed maintenance and explained all that was necessary for tune up , well done
Technician was very knowledgeable. Quick check of my Geo Thermal system. Great for another season.
The techs at Precision Comfort are very knowledgeable about my Water Furnace and are efficient in doing the maintenance on my system.
I like the idea of getting the same guy as often as possible
Precision Comfort Systems installed two Water Furnace Geothermal Units in our home and now services them bi-annually. This group’s employees are professional, competent, and trustworthy. I highly recommend them for all your heating/cooling needs.
Precision Comfort is one of those service companies that a homeowner hopes to find. The whole staff is committed to providing a quality service experience, and they are a pleasure to work with. They did the original geothermal heat pump installation over a decade ago. The ductwork was impeccable, and the…
Gary’s knowledge of HVAC systems and ability to explain to customer is second to none. Customer service was his top priority.
Logan came out to perform maintenance. Very friendly and knowledgeable. Would recommend.
The fall check went without a hitch. The technician was on time, knowledgeable and friendly.
Precision Comfort Systems is and has been the most honest, highest integrity HVAC business I have dealt with in the past 10 years. In addition, prompt response and professional personable people.
Everything was good. Very professional technician and left everything cleaned
Technician, Logan, was very thorough and explained all concerns/updates before performing work.
Service was professional and timely. Very helpful and thoughtful care was taken by your tech. Very much appreciated
On time - our tech was very informative, answered questions, very polite and engaging. Took care of a couple of minor issues.
Isaac called ahead to let me know his ETA. During his A/C service, he discovered a plugged drain line from the condensate tray which he unplugged with air pressure. He also found black buildup in the condensate pump reservoir, which I cleaned after he was done. He found no other issues with our water furnace.
Neal was hands down the best technician we have ever had. Not only did he fix our problem but he took the time to explain everything and provide us with some education along the way. Great person and a great representative for your company.
The technician was friendly, knowledgeable, helpful, honest about his findings. He worked quickly, quietly and confidently. I appreciate the service and the serviceman. His presence and professionalism were made me comfortable with him being in my home.
Precision Comfort has taken care of our HVAC system for more than a decade and they are super reliable and do great work. We highly recommend them!
Working with Neil has been an outstanding experience. He combines genuine warmth and approachability with thorough professionalism, and his honest, straightforward approach gives me complete confidence in his work. He's become such a trusted resource for our geothermal system that I genuinely worry about finding…
I always uses Precision Comfort , they always have very well trained service workers and do a very good job .
Great company and very professional.
We continued service when we purchased the home 13 years ago. They have proven to be reliable and reasonably priced with service work. Highly recommend ! A+ service tech
I have been using Precision Comfort Systems for at least 18 years. They installed and service my radiant heating system, which is a complex piece of equipment. I have enjoyed the relationship and always know I am being taken care of.
We used Precision Comfort Systems for close to 20 years. They installed our Trane furnaces and Trane air conditioners. We replaced our first system after 13 years and then replaced the entire HVAC a few years before selling our home and moving. They offered the best pricing and warranty that we could find and…
Precision installed my geothermal system several years ago. Their price was much better than other vendors I checked into. Every time I've had to call them, they have been nice, timely getting to my house, and thorough. Harry was the technician that came out recently. He was awesome!
Precision Comfort Systems installed our Geo system in 2012. I tell people today that its one of the best upgrades we have ever done to our home. They are out twice a year to make sure the system is running in tip top shape. They are well worth the investment.
We had a geothermal unit installed and have inspections twice yearly for past 7 yrs and they are generally prompt, courteous, and will even replace the filter during inspection if you have a new one there, even though I didn't buy the filter from them.
I respect this company; they are committed to customer satisfaction! If there is an issue they are quick to correct it and that means a lot to me!
We have had Precision continue to service our properties for nine years since we purchased. They are knowledgeable, professional and prompt when called outside of routine maintenance. Hight recommend their services.
Precision Comfort Systems is by far the best HVAC Company I have ever seen. From Installation to service they are prompt, professional and very detailed. I highly recommend them to anyone for service, replacement, installation or any other HVAC needs.
Very satisfied.
We have used Precision Comfort for close to 10 years and are very satisfied with their service. They have fixed a problem with the duct work which was installed by another company when we had our home built. After being in the house for a year we realized the other company didn't know how to properly install our…
I have used Precision Comfort for all my HVAC needs for the past 8+ years. They are always responsive and courteous. I typically ask for Ryan because I know he is very knowledgeable and has always been able to diagnose any problem or make any repair I have needed. He also installed a new heat pump at my previous…
We have used Precision Comfort for over 20 years. We just had a new system put in this year and they did a great job. Installers were on time, polite and very nice. 1st rate company and easy to work with.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 159 | $37–$295 |
| HVAC system repair | 71 | $205–$933 |
| A/C system maintenance | 24 | $39–$393 |
| Install AC | 19 | $1.4k–$3.2k |
| Heating system maintenance | 17 | $39–$251 |
| A/C system repair | 17 | $209–$786 |
| Heating system installation | 17 | $1.4k–$2.8k |
| Heating system repair | 16 | $166–$1.2k |
