Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts

Experts Reviews · Company report
Precision Comfort Systems logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%91+22.1Value 14%87+12.3Replies to reviews 7%90+6.4Craft & service penalty93−0.7Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE

Precision Comfort Systems

Carmel, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #71Position by Experts Score among all companies we track in this category. of 103 HVAC contractors · 4.9★ from 631 Google reviews

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Report card

Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Precision Comfort Systems is better than 92% of HVAC contractors.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Precision Comfort Systems is better than 91% of HVAC contractors.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Precision Comfort Systems is better than 93% of HVAC contractors.A
93
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Precision Comfort Systems is better than 87% of HVAC contractors.A
87
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Precision Comfort Systems is better than 100% of HVAC contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Precision Comfort Systems is better than 90% of HVAC contractors.A
90

Reviews for your job

Customers hired Precision Comfort Systems for 8 kinds of job.

Precision Comfort Systems for installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.13
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$1.1k–$2.8k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#33 / 57

All 13 Google reviews tagged “Installation”

Mark10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

I use PCS routinely for maintenance services for all HVAC components. We also used them to replace our old system for heating and air conditioning which was 16 years old. Logan completed our semiannual service today and was very thorough and professional.

HVAC system maintenanceInstall ACHeating system installation+ Responsiveness+ Punctuality+ Quality
DennyLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Precision Comfort is one of those service companies that a homeowner hopes to find. The whole staff is committed to providing a quality service experience, and they are a pleasure to work with. They did the original geothermal heat pump installation over a decade ago. The ductwork was impeccable, and the…

A/C system maintenanceCleaningHVAC system maintenance+ Responsiveness+ Quality+ Professionalism
KentLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I always uses Precision Comfort , they always have very well trained service workers and do a very good job .

HVAC system repairHVAC system maintenanceA/C system maintenance+ Punctuality+ Quality+ Professionalism
MoeLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We looked around and talked to 7 different companies and we choose to go with Precision because of their representative Paul Reynold and the quality product, and fair price. Paul was prompt, courteous, knowledgeable. They installed our new HVAC system the next day of us signing and the new system is phenomenal.…

Install ACHVAC duct & vent installationInstallation+ Responsiveness+ Punctuality+ Quality
David3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We have been customers of Precision Comfort Systems for many years and have been very satisfied with in all the services they have provided for us.

A/C system maintenanceHeating system maintenanceInstallation+ Responsiveness+ Punctuality+ Quality
Michael9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

We used Precision Comfort Systems for close to 20 years. They installed our Trane furnaces and Trane air conditioners. We replaced our first system after 13 years and then replaced the entire HVAC a few years before selling our home and moving. They offered the best pricing and warranty that we could find and…

HVAC system maintenanceInstall ACHeating system installation
TomLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We have used Precision Comfort Systems for many years. They installed our current geothermal system and maintain it by performing spring and fall service checks. The geothermal works flawlessly. The service techs are all very friendly and courteous. They know the details and will gladly explain anything about…

A/C system maintenanceHeating system maintenanceInstall AC+ Responsiveness+ Punctuality+ Quality
Colin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Precision Comfort Systems is by far the best HVAC Company I have ever seen. From Installation to service they are prompt, professional and very detailed. I highly recommend them to anyone for service, replacement, installation or any other HVAC needs.

A/C system maintenanceHVAC duct & vent cleaningCleaning+ Responsiveness+ Punctuality+ Quality
DustinLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I have used Precision Comfort for all my HVAC needs for the past 8+ years. They are always responsive and courteous. I typically ask for Ryan because I know he is very knowledgeable and has always been able to diagnose any problem or make any repair I have needed. He also installed a new heat pump at my previous…

A/C system maintenanceHVAC system maintenanceInstall AC+ Responsiveness+ Punctuality+ Quality
Keith1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We have used Precision Comfort for over 20 years. We just had a new system put in this year and they did a great job. Installers were on time, polite and very nice. 1st rate company and easy to work with.

A/C system maintenanceHeating system maintenanceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
Jeff5 years ago★★★★★

Rating only, no written review.

CleaningHVAC system maintenanceInstallation+ Responsiveness+ Punctuality+ Quality
Ginny5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

A/C system maintenanceHeating system maintenanceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
Jane3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

A/C system maintenanceHeating system maintenanceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality

Price

$292-9% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 18%Reasonable 75%Overpriced 3%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance159$37–$295
HVAC system repair71$205–$933
A/C system maintenance24$39–$393
Install AC19$1.4k–$3.2k
Heating system maintenance17$39–$251
A/C system repair17$209–$786
Heating system installation17$1.4k–$2.8k
Heating system repair16$166–$1.2k

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