Analyzing 7,185,9777.2M ReviewsFor 20,38520.4K Experts
Google reviewers rate Precision Garage Door of Southeast Michigan 4.9 out of 5 based on 5303 reviews, with the owner responding to 82 percent of feedback. Customers frequently praise the company for punctual appointments, clear communication of repair options, and professional service during emergency repairs, spring replacements, and opener installations. While many describe fair pricing, a recurring criticism in lower-rated reviews involves unexpected costs, such as significant price increases from initial estimates, travel fees, or aggressive upselling of unnecessary parts.
Data from Google, last updated November 1, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.
Bar = this company · dark tick = category median.
5,302 Google reviews we collected
Phrases our text analysis found in 2,500 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 2,500 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Don't often give five stars, but they were professional, courteous and friendly and solved our problem the day we asked for help.”
“This is unprofessional and really caused a huge damage.”
“Patrick was incredibly helpful, friendly and efficient.”
“…arage spring and motor he told me times he would come do the work and never showed, he called me a couple times after I had expressed my concerns abou…”
“He was fair, fast and thorough and I didn't even have to wait as long as originally thought for a new door.”
“Have never encountered worst customer service or etiquette.”
“Steve came out to our house, explained the issue w our garage door, showed me the problems, costed out different options and pointed out reasons we mi…”
“…, he called me a couple times after I had expressed my concerns about lack of communication and reassured me he was coming to do the work and again ne…”
“I will recommend Precision to my neighbors and friends!”
“They also said my bearings looked good but would recommend switching them next time I need a spring replacement.”
“Pat & Dave came out the afternoon we called, determined the issue and replaced our 11-year-old garage seal in less than two hours at a very reasonable price.”
“But every dang call doesn't have to be a pitch to sell a whole new overpriced door.”
“He walked us through what was going on, how it can be fixed, and was upfront about all costs.”
“It seems like a scam to have you purchase an overpriced door from them and apply your service fee as a discount.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Precision Garage Door of Southeast Michigan for 2 kinds of job. Pick one to see what they paid and said.
Had an emergency where my garage door came off track and I needed to get my car out. Steve was able to come out within the hour and had everything fixed within 30 minutes. Thanks again!!
Pat & Dave came out the afternoon we called, determined the issue and replaced our 11-year-old garage seal in less than two hours at a very reasonable price. Don't often give five stars, but they were professional, courteous and friendly and solved our problem the day we asked for help. We were way better off when they left.
Excellent service. Patrick was incredibly helpful, friendly and efficient. Would highly recommend.
Steve came out to our house, explained the issue w our garage door, showed me the problems, costed out different options and pointed out reasons we might want to pay a little more for a different type of garage door motor. He was fair, fast and thorough and I didn't even have to wait as long as originally thought for a new door. Thanks for the work!
Brad came out this morning to replace two garage door openers. He did an outstanding job communicating the process to me and my options. He was very efficient and pleasant to deal with. He went above and beyond!!!
Matthew was very professional and knowledgeable. I will recommend Precision to my neighbors and friends!
| Job | Reviews | Category typical |
|---|---|---|
| Garage door consultation | 421 | — |
| Garage door design | 57 | — |
4.9 ★★★★★ 5,303 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Had an emergency where my garage door came off track and I needed to get my car out. Steve was able to come out within the hour and had everything fixed within 30 minutes. Thanks again!!
Pat & Dave came out the afternoon we called, determined the issue and replaced our 11-year-old garage seal in less than two hours at a very reasonable price. Don't often give five stars, but they were professional, courteous and friendly and solved our problem the day we asked for help. We were way better off when they left.
Excellent service. Patrick was incredibly helpful, friendly and efficient. Would highly recommend.
Steve came out to our house, explained the issue w our garage door, showed me the problems, costed out different options and pointed out reasons we might want to pay a little more for a different type of garage door motor. He was fair, fast and thorough and I didn't even have to wait as long as originally thought for a new door. Thanks for the work!
Brad came out this morning to replace two garage door openers. He did an outstanding job communicating the process to me and my options. He was very efficient and pleasant to deal with. He went above and beyond!!!
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Very polite and professional technician
Matthew was very professional and knowledgeable. I will recommend Precision to my neighbors and friends!
Fast and dependable service and repairs
I called them out because my garage door wasn't working properly. Sometimes it would close, Sometimes it wouldn't. John C, the tech came out, checked everything, the door, the opener, the tracks, the springs and diagnosed the problem and offered me multiple solutions. I decided to go with a new door an opener, not just a new opener. John was great. He didn't try to sell me anything, he merely answered all my questions. I would recommend precision garage door.
Precision Garage Door is absolutely fantastic!! The spring broke on our garage door and they were out within a couple hours of me calling for repair. Pat & Jalen were great! They were very informative and friendly, and they did a great job with the repairs and upgrades!
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Analyzing 7,185,9777.2M ReviewsFor 20,38520.4K Experts
