Analyzing 9,840,2499.8M ReviewsFor 27,70927.7K Experts
Google reviewers rate Precision Garage Door Service 4.9 out of 5 based on 2030 reviews, with the owner responding to 65% of them. Customers frequently praise the company for punctual appointments, quick response times, and clear communication regarding repairs and installations. Recurring themes include efficient service, knowledgeable technicians, and competitive pricing for standard garage door maintenance. However, some lower-rated reviews criticize specific equipment reliability, such as WiFi-enabled motors, and express dissatisfaction with high costs for additional recommended services or parts that failed shortly after installation.
Data from Google, last updated November 11, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.
Bar = this company · dark tick = category median.
2,030 Google reviews we collected
Phrases our text analysis found in 1,661 written reviews
How often each topic comes up in the written reviews
We read 1,661 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“He was knowledgeable, but was not pushy just informative.”
“The installer, Kevin was on time and completed the work efficiently and answered all of my questions.”
“The initial install was problematic from the start, with several months of delays, and when the doors were finally installed, they had ordered the wrong ones.”
“PGD provides convenient, thorough, and reliable service.”
“Doors not working properly☹️after two day installation ☹️☹️☹️☹️☹️”
“The pricing was fair and I would recommend them to anyone.”
“I will never do business with this company again and warn every one to stay away!”
“I was impressed with the excellent communication, quick turnaround, and exceptional customer service that was provided.”
“However, the lack of communication led to us having to call twice just to confirm their arrival.”
“This company has reasonable pricing in comparison to similar businesses in my area.”
“…the technician was on site, and afterwards to discuss the potential overcharge, but each time I was transferred to a desk where nobody would answer.…”
“Service Tech was knowledgeable trustworthy and kind.”
“I would never trust Precision Garage Door after this.”
praise complaint · found by our text analysis, Google review wording unchanged.
The installer, Kevin was on time and completed the work efficiently and answered all of my questions.
Derek examined my garage and knew within seconds what the issue was and repaired it quickly
Dustin was great. He came on time and went over everything that needed to be done. The door was fixed an no time. I would highly recommend Precision Garage Door
We called Precision about an issue with our garage door and they showed up within a few yours to resolve it. When we decided to change the entire garage door system, they kept in touch and provided insightful comparative information to guide our decision. Daniel, our assigned technical personal from Precision came…
Jason was great sales person and Kevin did a wonderful installation job. Price was very competitive
I had an excellent first time experience with Precision. My spring needed to be replaced. I was impressed with the excellent communication, quick turnaround, and exceptional customer service that was provided. Dustin was very pleasant and he took pride in his work. He was knowledgeable, but was not pushy just…
4.9 ★★★★★ 2,030 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Horace and Dijohn did a great job.
Thanks for sharing, JA Will. Horace and Dijohn will be glad to hear their garage door service made a difference.
The installer, Kevin was on time and completed the work efficiently and answered all of my questions.
Steven, thanks for sharing your experience. We’re pleased Kevin arrived on time, completed your garage door service efficiently, and answered all your questions.
Derek examined my garage and knew within seconds what the issue was and repaired it quickly
Thanks for sharing, Nicole. Derek will be glad to know his quick diagnosis and garage door repair made a difference.
Dustin was great. He came on time and went over everything that needed to be done. The door was fixed an no time. I would highly recommend Precision Garage Door
Fran, thanks for recognizing Dustin’s punctuality and clear explanation. We’re glad he got your garage door fixed quickly, and appreciate your recommendation of Precision Garage Door Service.
We called Precision about an issue with our garage door and they showed up within a few yours to resolve it. When we decided to change the entire garage door system, they kept in touch and provided insightful comparative information to guide our decision. Daniel, our assigned technical personal from Precision came by to install a new system today and it was seamless! He was excellent, knowledgeable and helpful.
Thanks for sharing your experience. We’re pleased our team provided helpful guidance and Daniel made your new garage door system installation seamless. We’ll pass along your kind words to him.
Jason was great sales person and Kevin did a wonderful installation job. Price was very competitive
Diane, thanks for recognizing Jason’s sales support and Kevin’s garage door installation. We’re pleased the pricing was competitive and appreciate your review.
I had an excellent first time experience with Precision. My spring needed to be replaced. I was impressed with the excellent communication, quick turnaround, and exceptional customer service that was provided. Dustin was very pleasant and he took pride in his work. He was knowledgeable, but was not pushy just informative. The pricing was fair and I would recommend them to anyone.
Desiree, thanks for sharing your experience. We’re pleased Dustin provided clear communication and expert spring replacement service, with fair pricing. We’ll pass your kind words along to him.
PGD provides convenient, thorough, and reliable service. We have been using this company for many years. They did our conversion from chain to the much more quiet belt driven Liftmaster units and regular maintenance ever since. Whenever we have had an urgent need, which fortunately has been rare and minor, they have always been able to respond quickly. We highly recommend this company. Update: Nov 5 2026 Today we converted our 9 year old LiftMaster garage door openers to the much newer premium models. Allen Morgan and Will Robinson were our expert service technicians and they were fast, efficient and very experienced. It was a a delight to work with them. We have enjoyed completed confidence in Precision Garage Door Service for many years and this experience just reinforces that. Thank you Allen and Will for a job superbly done.
Thank you for your continued trust in Precision Garage Door! We're thrilled to hear that our team has provided you with reliable service over the years, from your conversion to ongoing maintenance. We appreciate your recommendation and look forward to serving you in the future!
Quick response and an awesome job
Thanks, Amy. We’re pleased our team responded quickly and did a great job with your garage door service.
I was soo pleased with the outcome. Micheal Federicksen was great. He let me know what was happening and walked me through what was possible to do to fix it. Im in love with my top load tension roller. My door is smooth and quieter. Thanks for great service.
Jewel, thanks for sharing your experience. We’re glad Michael explained the repair options and that your new top-load tension roller has made your garage door smoother and quieter.
Analyzing 9,840,2499.8M ReviewsFor 27,70927.7K Experts
