Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts

Experts Reviews · Company report
Precision Garage Door Service of Long Island logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%85+20.6Value 14%55+7.8Replies to reviews 7%61+4.3Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORE

Precision Garage Door Service of Long Island

Lake Grove, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #87Position by Experts Score among all companies we track in this category. of 92 garage door repair services · 4.9★ from 346 Google reviews

📞 Call (631) 203-6833Request a call backWebsite ↗

Report card

Percentile vs other garage door repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Precision Garage Door Service of Long Island is better than 87% of garage door repair services.A
87
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Precision Garage Door Service of Long Island is better than 85% of garage door repair services.A
85
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Precision Garage Door Service of Long Island is better than —% of garage door repair services.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Precision Garage Door Service of Long Island is better than 55% of garage door repair services.C
55
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Precision Garage Door Service of Long Island is better than 100% of garage door repair services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Precision Garage Door Service of Long Island is better than 61% of garage door repair services.B
61

Reviews for your job

Customers hired Precision Garage Door Service of Long Island for 4 kinds of job.

Precision Garage Door Service of Long Island for customer support

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.43
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.88
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Customer support”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#45 / 54
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.91%

All 43 Google reviews tagged “Customer support” · showing 20

Alan14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Professional Courteous knowledge

Great priceCustomer supportGeneral repairs & installation
Josephine2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Nick was very polite, very knowledgeable about the product and took the time to explain everything to me. Would highly recommend.

Reasonable priceCustomer supportGeneral repairs & installation
Justin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Overall, a positive experience. From ordering through install installation. The doors look great

Reasonable priceGarage door consultationCustomer supportGarage door design
Lucie12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Excellent service from Precision Door Service. They promptly responded to schedule the appointment, and the technician Luis Rodriguez did a great job.

Reasonable priceCustomer support
JLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Danny was great at explaining the issues of my garage door and then went and fix d it all after. Precision sends you reat technicians who can fix the problem plus fully equipped van with tools to fix the problems….i approve of their service.

Reasonable priceGarage door consultationCustomer support
JackLocal Guide · 46 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

John Fusco was very helpful in reviewing the service to fix garage door issue.

Not sureCustomer support
Lisa4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great Experience. Jason the technician was very helpful

Reasonable priceGarage door consultationCustomer support
Shelley9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

We were able to speak directly with Robert Z. Who was an expert at helping us envision new garage doors. He professionally answered all our questions and gave us time to make our decision. There was a longer waiting period than expected for the doors to be ready to be installed. Our Technician TJ did an excellent…

Great priceGarage door consultationCustomer support
KBWLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Our garage door stopped working on one of the hottest days of the year. I called Precision and sure enough Luke came out within the specified time frame, diagnosed, explained and fixed the door. He was courteous and professional and fair with the price. Thank you!

Reasonable priceGarage door consultationCustomer support
Louis5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Excellent customer service. Technician was very polite and knowledgeable he went over my issues and provided solutions. Vet satisfied with Jason performance

Reasonable priceCustomer supportGeneral repairs & installation
Antoinette4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

From first contact thru entire process, communication was great, ftom Andrew to the installer, and customer service. I have very happy with the door & my experience with this team

Reasonable priceGarage door consultationCustomer supportGarage door design
Alberta5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Danny our service person was efficient and fixed our door and also explained everything to us ! He was amazing. We would use them again !

Reasonable priceGarage door consultationCustomer support
Mark6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Gufar was awesome. Prompt , attentive and efficient. I plan on getting my new door because of him. Thanks!

Reasonable priceGarage door consultationCustomer supportGeneral repairs & installation
CraigLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Precision Garage Door exceeded my expectations from start to finish. The technician arrived on time, was professional, knowledgeable, and took the time to explain all of my options. The installation was completed efficiently, and the workmanship was excellent. My new garage door looks great and operates smoothly and…

Customer photo from Craig's reviewCustomer photo from Craig's review
Reasonable priceGarage door consultationCustomer supportGeneral repairs & installation
Ivan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Very professional and punctual. I can’t say enough great things about my experience with precision garage. They communicated great and worked with my every step of the way. I highly recommend this company if you are looking to upgrade your garage door.

Great priceGarage door consultationCustomer supportGeneral repairs & installation
Nicholas6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great service, great job. Josh installed a garage door at my home today and did a tremendous job. He and his manager, Tommy, provided a very price which which I felt good about. So much so that I’m ordering the same unit for my other garage bay. Thanks guys.

Reasonable priceGarage door consultationCustomer support
DianeLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Technician Kelvin was professional clean up good

Not sureCustomer support
Shirley4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

John Fusco was our technician. He was knowledgeable and very professional. Friendly neat and did an excellent job. I would recommend him for any type of garage door repair.

Not sureGarage door consultationCustomer support
Emily11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Ryan was on time, friendly, explained everything. Could not ask for more!

Not sureCustomer support
Roberto7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

John was very friendly and above all very professional. He did a great job fixing my garage doors.

Reasonable priceCustomer support

Show more customer support reviews (23 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 11%Reasonable 69%Overpriced 7%Not sure 13%

Jobs customers hired them for

JobReviewsCategory typical
General repairs & installation165—
Garage door consultation115—
Customer support43—
Garage door design4—

Compare with

Garage Door Repair VIP logoGarage Door Repair VIPExperts Score 100Lake Grove · 5.00★Sumo Garage Doors logoSumo Garage DoorsExperts Score 99Lake Grove · 4.98★Overhead Door Company of NYC logoOverhead Door Company of NYCExperts Score 99Lake Grove · 4.99★