Garage door supplier · Lake Grove, NY · reviewed since 2025
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%85+20.6Value 14%55+7.8Replies to reviews 7%61+4.3Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#87 of 92 garage door repair servicesiPosition by Experts Score among all companies we track in this category. · better than 5%
4.9★★★★★346 Google reviews · 12 photos
94%five-star reviews
4.86★last 12 monthsiAverage stars on reviews from the last 12 months only.
2.3%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Precision Garage Door Service of Long Island at a glance
Customers frequently praise the punctuality of same-day or next-day appointments and the clear communication provided regarding repair options and costs. Technicians are often described as professional and knowledgeable in handling services like spring replacements, opener installations, and general repairs. However, a recurring criticism in lower-rated reviews is the high cost of services, with some customers describing prices as excessive or noting that they had to negotiate quotes or resist upsells to achieve a more reasonable final bill.
Google rating: 4.9 out of 5 from 346 reviews (94% five-star).
Reviews on this page: 346 Google reviews (279 with written comments, 4 with photos).
Owner responses: the business replied to 12% of reviews.
Most recent review: October 26, 2026.
Service: Garage Door Repair Service serving Lake Grove, New York.
Data from Google, last updated October 28, 2026.
Score profile vs other garage door repair services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: value.
This companyGarage Door Repair Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Precision Garage Door Service of Long Island: 87/100 on this factor. Category median: 95.A
87
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Precision Garage Door Service of Long Island: 85/100 on this factor. Category median: 94.A
85
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Precision Garage Door Service of Long Island: 55/100 on this factor. Category median: 100.C
55
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Precision Garage Door Service of Long Island: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Precision Garage Door Service of Long Island: 61/100 on this factor. Category median: 93.B
61
Bar = this company · dark tick = category median.
Star ratings
346 Google reviews we collected
4.9of 5
5 stars32494%
4 stars103%
3 stars41%
2 stars31%
1 star51%
Praise vs complaints
Phrases our text analysis found in 279 written reviews
98%praise
Praise63798%
Complaints152%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
92%fair
Great price2811%
Reasonable17069%
Overpriced187%
Not sure3213%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude16525%
Speed & response13421%
Quality & results10817%
Communication8713%
Would recommend8112%
Price & value579%
Honesty & trust203%
What customers talk about
We read 279 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“He was attentive, personable, professional, and efficient throughout the entire process.”
“technician was great , that came same day and the work was excellent .”
“I had a great experience with Precision Garage Door!”
“The problem was a damaged older spring system that needed to be replaced.”
“He explained the options I had witb fixing the issue.”
“I highly recommend this company for any garage door issues.”
“Never again.”
“He was very thorough to evaluate my Garage door and come up with a reasonable estimate and complete the work with in an hour”
“The pricing for the work I had done was nothing short of a major ripoff.”
“Repair options were discussed honestly with clear options and costs.”
People customers mention
Israel10 reviews
Ryan5 reviews
Hixson5 reviews
Fusco5 reviews
Kelvin4 reviews
Nick4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Precision Garage Door Service of Long Island for 4 kinds of job. Pick one to see what they paid and said.
Ggina4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★
I had a great experience with Precision Garage Door! Ryan was the technician who installed my new garage door opener, and he was fantastic. He was attentive, personable, professional, and efficient throughout the entire process. He made sure everything was taken care of and provided excellent customer service. I highly recommend Precision, especially Ryan!
Great priceGeneral repairs & installation
Jjoe6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★
Israel was professional and curtails. He took care of everything I needed to be done
DDr.Local Guide · 23 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★
technician was great , that came same day and the work was excellent . Seemed a bit pricey but have nothing to compare it too. would use again
JJanet5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★
Great same day service from start to finish! Our tech, Ryan S was on time (early actually which I loved!) informative, so friendly and super patient. He explained the options I had witb fixing the issue. I could not recommend this company or technician enough!!
Reasonable priceGarage door consultationGeneral repairs & installation
CCatherine4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Jason Elcock was so professional and very friendly. Easy to talk to and work with. Thanks
Not sureGarage door consultation
JjasonLocal Guide · 13 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Great company! Very easy to schedule . I was contacted right away by manager Rob who I explained the issue too. The technician Shane let me know when he was on the way and arrived on time.He explained the issue and fixed it quickly. Very friendly and professional. I highly recommend this company for any garage door issues.
I had a great experience with Precision Garage Door! Ryan was the technician who installed my new garage door opener, and he was fantastic. He was attentive, personable, professional, and efficient throughout the entire process. He made sure everything was taken care of and provided excellent customer service. I highly recommend Precision, especially Ryan!
Price assessment: Great price
Services: General repairs & installation
J
joe p6 reviewsiTotal number of Google reviews joe has written across all businesses on Google Maps, not just this one.
Great same day service from start to finish! Our tech, Ryan S was on time (early actually which I loved!) informative, so friendly and super patient. He explained the options I had witb fixing the issue. I could not recommend this company or technician enough!!
Price assessment: Reasonable price
Services: Garage door consultation, General repairs & installation
C
Catherine Kentuha4 reviewsiTotal number of Google reviews Catherine has written across all businesses on Google Maps, not just this one.
Great company! Very easy to schedule . I was contacted right away by manager Rob who I explained the issue too. The technician Shane let me know when he was on the way and arrived on time.He explained the issue and fixed it quickly. Very friendly and professional. I highly recommend this company for any garage door issues.
R
RJ Galdo10 reviewsiTotal number of Google reviews RJ has written across all businesses on Google Maps, not just this one.
Isreal and the team were professional. Everything was communicated and service was on-time. I own a service company and know the difficulties as well as the importance of scheduling and managing people and client work. Repair options were discussed honestly with clear options and costs. We'll done Precision thank you!
G
Graham NewcombeLocal Guide · 11 reviewsiTotal number of Google reviews Graham has written across all businesses on Google Maps, not just this one.
