Garage door supplier · Lake Grove, NY · reviewed since 2021
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%100+69.2Reliability 31%99+30.5Experts Score= 100Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#9 of 92 garage door repair servicesiPosition by Experts Score among all companies we track in this category. · better than 91%
5.0★★★★★100 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Garage Door Repair VIP five out of five stars based on one hundred reviews, noting that the owner responds to every comment. Customers frequently cite punctuality, same-day availability, and clear communication as key aspects of the service. The business handles various tasks, including spring replacements, opener installations, and full door adjustments. Reviewers consistently describe the pricing as fair and reasonable for the quick, professional work provided. No recurring criticisms appear in the provided excerpts, as all listed reviews are positive.
Google rating: 5.0 out of 5 from 100 reviews (100% five-star).
Reviews on this page: 100 Google reviews (99 with written comments, 8 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: September 25, 2026.
Service: Garage Door Repair Service serving Lake Grove, New York.
Data from Google, last updated October 28, 2026.
Score profile vs other garage door repair services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and momentum; weakest: reliability.
Garage Door Repair VIPGarage Door Repair Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Garage Door Repair VIP: 100/100 on this factor. Category median: 95.A
100
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Garage Door Repair VIP: 99/100 on this factor. Category median: 94.A
99
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
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MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Garage Door Repair VIP: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 93.–
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Bar = this company · dark tick = category median.
Star ratings
100 Google reviews we collected
5.0of 5
5 stars100100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 99 written reviews
99%praise
Praise24199%
Complaints21%
Topic share
How often each topic comes up in the written reviews
7topics
Would recommend5322%
Staff & attitude5221%
Speed & response5021%
Quality & results3816%
Price & value2912%
Honesty & trust146%
Communication73%
What customers talk about
We read 99 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I highly recommend this company for any garage door service needs.”
“Angel was professional, knowledgeable, and explained exactly what needed to be done before starting the repair.”
“Showed up right on time, explained everything he was doing along the way and finished the job quickly.”
“I had a great experience with this garage door company!”
“The service was fast, the pricing was fair, and my garage door is working like new again.”
“I really appreciated their honesty, prompt response, and quality workmanship.”
“The technician was friendly, professional, and explained everything clearly before starting the repair.”
People customers mention
Angel24 reviews
Nino11 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
TThe1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Angel from Garage Door Repair VIP was great. Showed up right on time, explained everything he was doing along the way and finished the job quickly. Highly recommend Angel.
JJoseph11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I highly recommend this company for any garage door service needs. They adjusted our garage doors and replaced several parts and it works so much better.
Reasonable price
DDavid3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Garage door repair was a pleasure to work with. Professional, timely and helpful. Appreciate the good service and fixing everything quickly. Also appreciate that he was not over priced for the quick service.
MMechaela4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
I had a great experience with this garage door company! Angel came out quickly to replace the broken spring on my garage door and had everything fixed in no time. Angel was professional, knowledgeable, and explained exactly what needed to be done before starting the repair.
The service was fast, the pricing was…
NNazLocal Guide · 16 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Angel is very knowledgeable he came on time and replace my garage opener on the same day. I told him he’s really good very professional thank you garage door repair VIP
Ssweetnes19894 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Angel is the best replace for me easily
The customer service is unbelievable great recommending for everyone
Angel from Garage Door Repair VIP was great. Showed up right on time, explained everything he was doing along the way and finished the job quickly. Highly recommend Angel.
Response from the owner · a month ago
Hi Tarrant Family
It was a pleasure working for you today, we are really appreciate your support and feedback. Please if you have any problems in upcoming future you can call us anytime and we always be there for you. Thanks 🙏 again garage door repair vip 516 884 8475
J
Joseph Coppola11 reviewsiTotal number of Google reviews Joseph has written across all businesses on Google Maps, not just this one.
I highly recommend this company for any garage door service needs. They adjusted our garage doors and replaced several parts and it works so much better.
Price assessment: Reasonable price
Response from the owner · a month ago
Hi Joseph Coppola
It was a pleasure working and assisting you today, we Appreciate your feedback. If you need anything in upcoming future, you know how to reach us. Thank you again Garage Door Repair VIP 516 884 8475
D
David Z3 reviewsiTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
Garage door repair was a pleasure to work with. Professional, timely and helpful. Appreciate the good service and fixing everything quickly. Also appreciate that he was not over priced for the quick service.
Response from the owner · 2 months ago
Hey David Z
It was really pleasure working for you today. We appreciate your feedback and your business, if you need anything in upcoming future, you know how to reach us thank you again Garage Door repair VIP. 516 884 8475
M
Mechaela Zar4 reviewsiTotal number of Google reviews Mechaela has written across all businesses on Google Maps, not just this one.
I had a great experience with this garage door company! Angel came out quickly to replace the broken spring on my garage door and had everything fixed in no time. Angel was professional, knowledgeable, and explained exactly what needed to be done before starting the repair.
The service was fast, the pricing was fair, and my garage door is working like new again. I really appreciated their honesty, prompt response, and quality workmanship. I would definitely recommend this company to anyone needing garage door repairs and will use them again if I ever need service in the future!
Response from the owner · 2 months ago
Hey Mechaele Zar
We want to thank you 🙏 it was a pleasure working for you today WE appreciate you Business and your feedback if you need anything in upcoming future, you know how to reach us. We want to thank you again Garage Door Pro Long Island. 917 436 0006
N
Naz BakhtariLocal Guide · 16 reviewsiTotal number of Google reviews Naz has written across all businesses on Google Maps, not just this one.
Angel is very knowledgeable he came on time and replace my garage opener on the same day. I told him he’s really good very professional thank you garage door repair VIP
Response from the owner · 4 months ago
Hey, Naz Bakhtari
It was a pleasure to serving you today, we appreciate your feedback if you need anything in upcoming future, you know how to reach us. Thank you again..
Garage Door Repair VIP
516 884 8475
S
sweetnes19894 reviewsiTotal number of Google reviews sweetnes1989 has written across all businesses on Google Maps, not just this one.
Angel is the best replace for me easily
The customer service is unbelievable great recommending for everyone
Response from the owner · 4 months ago
Thank you very much. We appreciate your amazing review and of course we appreciate your feedback. If you need anything in upcoming future, you know how to reach us. We appreciate it again thank you Garage Door Repair VIP.
516 884 8475
Y
Yoshi Mokashi3 reviewsiTotal number of Google reviews Yoshi has written across all businesses on Google Maps, not just this one.
Angel replaced my new opener garage door I would highly recommend
Kind and amazing person
Response from the owner · 4 months ago
Thank you we appreciate your feedback. It was a pleasure working for you. If you need anything in the upcoming future, you know how to reach us. Thank you again Garage Door repair VIP 516 884 8475
F
Filomena Braschi4 reviewsiTotal number of Google reviews Filomena has written across all businesses on Google Maps, not just this one.
Garage door repair know exactly what to do and how to do it. Thank you Angel and Nino :)
Response from the owner · 4 months ago
Thank you so much for your amazing review! We truly appreciate you taking the time to share your experience with Garage Door Repair VIP. Nino and Angel commented to provide professional honest, and high-quality garage door service, and we’re glad they were able to get the job done quickly and efficiently for you…
Your trust means a lot to us, and we’re always here for any Garage Door Repair, Inspiration, maintenance, Springs, opener, or emergency garage door service you may need in up coming future . Thank you again for choosing Garage Door Repair VIP 516 884 8475
A
Angel Kohen6 reviewsiTotal number of Google reviews Angel has written across all businesses on Google Maps, not just this one.
I was referred to this company by a friend to install a new door and opener. I couldn’t be more pleased with how everything turned out! They walk you through every option you can possibly think of. Thank you Nino and Angel for the amazing service and installation!
Response from the owner · 5 months ago
Thank you so much for your wonderful review and for trusting Garage Door Repair VIP with your new garage door and opener installation. We’re thrilled to hear you had such a great experience from start to finish.
At Garage Door Repair VIP, we believe every customer deserves honest guidance, quality workmanship, and professional garage door installation service. Nino and Angel will be so happy to hear your kind words. We’re glad they were able to walk you through all the garage door and opener options to help you find the perfect fit for your home.
Thank you again for the recommendation and support. We’re always here for all your garage door repair, garage door installation, opener replacement, and maintenance needs!
M
Mike3 reviewsiTotal number of Google reviews Mike has written across all businesses on Google Maps, not just this one.
Nino and Angel were very professional and courteous. They did a great job and worked quickly. I appreciate their honesty and quality.
Response from the owner · 5 months ago
Thank you so much for the amazing review! We truly appreciate you taking the time to share your experience with Garage Door Repair VIP. Nino and Angel are committed to providing professional, honest, and high-quality garage door service, and we’re glad they were able to get the job done quickly and efficiently for you.
Your trust means a lot to us, and we’re always here for any garage door repair, installation, maintenance, springs, openers, or emergency garage door service you may need in the future. Thanks again for choosing Garage Door Repair VIP.
