Analyzing 6,743,2086.7M ReviewsFor 19,03419K Experts

Experts Reviews · Company report
Precision Imports logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty97−0.3Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

Precision Imports

Manchester, NH · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #60Position by Experts Score among all companies we track in this category. of 218 auto repair shops · 4.9★ from 751 Google reviews

📞 Call (603) 624-1113Request a call backWebsite ↗

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Precision Imports is better than 92% of auto repair shops.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Precision Imports is better than 90% of auto repair shops.A
90
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Precision Imports is better than 97% of auto repair shops.A
97
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Precision Imports is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Precision Imports is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Precision Imports is better than 100% of auto repair shops.A
100

Reviews for your job

Customers hired Precision Imports for 8 kinds of job.

Precision Imports for auto brake repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.10
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Auto brake repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#10 / 51

All 10 Google reviews tagged “Auto brake repair”

Gregory2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Have worked with Precision since 2003 servicing and upgrading a wide range of cars: Aston Martin, Lotus, Porsche, Mercedes, Audi, BMW, Mazda, GMC, etc. Excellent technical skills, customer service. Trustworthy and accountable. Highly recommend.

Reasonable priceTransmissionElectrical repairAir & cabin filter replacement
danielLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Precision Imports is a phenomenal automotive care facility. They have taken care of all of my car needs promptly and professionally. I strongly recommend their services to everybody! Daniel.

TiresGeneral repairs & maintenanceAuto engine tuning
DLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Patrick and Gretchen are fantastic. The service is impeccable, they do great work, and keep your car clean. They take care of you and your car, the right way. Edit: I have been going to them since 2009. You can tell they take pride in their work, every one of the team seems to be so happy to work there! Update: We…

Electrical repairTiresGeneral repairs & maintenance
Sara5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I frist used this auto repair shop after Mercedes told me my transfer caes was going and it was a high price while trying to save up to get the work done my car finally did brake down so I called around and asked around a customer of my husband business recommended precision so I called them it was in my price range…

Auto brake repairAuto brake replacementAuto maintenance
Dominick11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Let Me start with the service Manager Josh Wetherbee his knowledge and amazing customer service skills alone were nothing short of Phenomenal. he guided me thru the work my vehicle needed. advised what I could do to ensure it keeps running amazingly. the work completed was fantastic. My truck drives like new. Thank…

Air & cabin filter replacementAuto A/C rechargeAuto battery replacement
Loïck12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I brought my x3 and they did an amazing job at half of the cost of the dealership! Just purchased a x5 and will be bringing there as well!

Auto brake repairAuto maintenanceGeneral repairs & maintenance
T6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Usually I leave car for the day but this time I waited. Got there at 11:15 (15 minutes late) they took it right in and the technician finished it before he went to lunch (late on account of me) All smiles and very professional. Also 60% less expensive than my dealer 👍

Auto brake repairGeneral repairs & maintenance
TimLocal Guide · 73 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Nop notch auto repair and fantastic customer service.

Auto brake repairOil changeAuto engine tuning
Jacob1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

I have been a patron of precision imports for over ten years and wouldn’t trust my car’s my cars service and repairs with anybody else. Honest, Friendly, and high quality work.

Auto brake repairAuto emissions testingOil change
MikeLocal Guide · 43 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

These guys are the best! I would never hesitate taking my Porsche’s there for service. They thorough and professional.

A/C installation & repairAir & cabin filter replacementAuto A/C recharge

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 35%Reasonable 62%Overpriced 3%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
General repairs & maintenance90—
Oil change89—
Tires56—
Wheel alignment52—
Brakes43—
Vehicle Inspection41—
Steering & suspension repair30—
Auto engine diagnostic25—

Compare with

DECI AUTOMOTIVE logoDECI AUTOMOTIVEExperts Score 99Manchester · 5.00★Ruben's Rubber Tire Shop logoRuben's Rubber Tire ShopExperts Score 97Manchester · 4.97★E-Z Automotive Services logoE-Z Automotive ServicesExperts Score 97Manchester · 4.98★