Analyzing 6,802,7336.8M ReviewsFor 19,24619.2K Experts

Experts Reviews · Company report
Precision Imports logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty97−0.3Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

Precision Imports

Manchester, NH · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #60Position by Experts Score among all companies we track in this category. of 218 auto repair shops · 4.9★ from 751 Google reviews

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Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Precision Imports is better than 92% of auto repair shops.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Precision Imports is better than 90% of auto repair shops.A
90
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Precision Imports is better than 97% of auto repair shops.A
97
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Precision Imports is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Precision Imports is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Precision Imports is better than 100% of auto repair shops.A
100

Reviews for your job

Customers hired Precision Imports for 8 kinds of job.

Precision Imports for tire rotations

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.11
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Tire rotations”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#24 / 57
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 11 Google reviews tagged “Tire rotations”

Gregory2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Have worked with Precision since 2003 servicing and upgrading a wide range of cars: Aston Martin, Lotus, Porsche, Mercedes, Audi, BMW, Mazda, GMC, etc. Excellent technical skills, customer service. Trustworthy and accountable. Highly recommend.

Reasonable priceTransmissionElectrical repairAir & cabin filter replacement
NathanLocal Guide · 6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I have been extremely pleased with Precision Imports over the years. I started going to them in 2020 with my Supra and still go to them now. Their excellent customer service, timely updates, hardworking employees, friendliness, and checkins on your vehicle make them an easy choice to bring your vehicle to. Austin…

Customer photo from Nathan's review
Reasonable priceTiresGeneral repairs & maintenanceTire rotations
danielLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Precision Imports is a phenomenal automotive care facility. They have taken care of all of my car needs promptly and professionally. I strongly recommend their services to everybody! Daniel.

TiresGeneral repairs & maintenanceAuto engine tuning
George2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Highly knowledgeable and helpful technicians, I always get great service there, would recommend them to anyone. Wouldn’t trust my BMW to any other shop.

Auto battery replacementAuto brake replacementBrake service & repair
Richard3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Absolutely great service and customer relations. They have been around for at least 25+ years and definitely know their business while keeping the quality up and the cost down in comparison to many foreign car dealerships in the Manchester area. TOP NOTCH across the board!

BrakesTire rotationsTires+ Punctuality+ Quality+ Professionalism
Christina5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

The entire team at Precision Imports is 5 stars. They have taken care of my antique mercesdez (and me with accommodating appointments and rides) for decades, and I won't take this vehicle to any other auto shop. Thanks again Patrick

Air & cabin filter replacementAuto battery replacementBattery
Dominick11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Let Me start with the service Manager Josh Wetherbee his knowledge and amazing customer service skills alone were nothing short of Phenomenal. he guided me thru the work my vehicle needed. advised what I could do to ensure it keeps running amazingly. the work completed was fantastic. My truck drives like new. Thank…

Air & cabin filter replacementAuto A/C rechargeAuto battery replacement
Jessica5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We won’t take our vehicle to anyone else, estimates were followed and they gave us a full rundown of what needed to be done, along with pictures of what needed to be fixed. The staff has always been top notch and extremely professional!

Brake service & repairBrakesAuto engine diagnostic
NormanLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I first started using Precision when it was clear that the service costs for both VW and Audi dealerships would be too expensive and too far away for convenience. The level of service and care the staff at Precision provide is exceptional. (Josh and Austin are funny too) For example... recently I was having my VW…

Air & cabin filter replacementAuto maintenanceAuto engine diagnostic
MikeLocal Guide · 43 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

These guys are the best! I would never hesitate taking my Porsche’s there for service. They thorough and professional.

A/C installation & repairAir & cabin filter replacementAuto A/C recharge
emmanuelEdited 3 years ago★★★★★

Rating only, no written review.

Air & cabin filter replacementAuto maintenanceOil change

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 35%Reasonable 62%Overpriced 3%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
General repairs & maintenance90—
Oil change89—
Tires56—
Wheel alignment52—
Brakes43—
Vehicle Inspection41—
Steering & suspension repair30—
Auto engine diagnostic25—

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