Experts Reviews · Company report
Precision Imports logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty97−0.3Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

Precision Imports

Manchester, NH · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #60Position by Experts Score among all companies we track in this category. of 218 auto repair shops · 4.9★ from 751 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Precision Imports is better than 92% of auto repair shops.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Precision Imports is better than 90% of auto repair shops.A
90
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Precision Imports is better than 97% of auto repair shops.A
97
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Precision Imports is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Precision Imports is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Precision Imports is better than 100% of auto repair shops.A
100

Reviews for your job

Customers hired Precision Imports for 8 kinds of job.

Precision Imports for tires

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.56
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.98
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 89/100.How Job match is calculatedBuilt only from reviews Google tagged “Tires”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#12 / 121
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 56 Google reviews tagged “Tires” · showing 40

Gregory2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Have worked with Precision since 2003 servicing and upgrading a wide range of cars: Aston Martin, Lotus, Porsche, Mercedes, Audi, BMW, Mazda, GMC, etc. Excellent technical skills, customer service. Trustworthy and accountable. Highly recommend.

Reasonable priceTransmissionElectrical repairAir & cabin filter replacement
SeanLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I have been using Precision for years. I have several BMW products (mini cooper, 328i) but they also have done work on my former vehicle (Audi a6) and my work vehicle (Nissan Rogue). Patrick, Nate, Ken and the rest of the team are extremely helpful. Most recently my friend needed an oils change of her Mini and the…

Great priceTiresOil change
Matthew3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Fast, friendly service at a shop that knows their stuff.

Great priceTires
ScottLocal Guide · 63 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Great customer service and Quality of work. My CH-R running better than ever!

TiresSteering & suspension repairGeneral repairs & maintenance
Paul6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

No issues I will be bringing all of my cars to precision

Reasonable priceTiresWheel alignment
jamesLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Friendly staff, great communication and customer service. Very knowledgeable with my Audi S5. Shop is clean and professional. Cleaned my car in and out as well after the repairs.

TiresGeneral repairs & maintenanceVehicle Inspection
Jeanne5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I have trust in the people at Precision Imports. Thank you for your great service.

Great priceTires
NathanLocal Guide · 6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I have been extremely pleased with Precision Imports over the years. I started going to them in 2020 with my Supra and still go to them now. Their excellent customer service, timely updates, hardworking employees, friendliness, and checkins on your vehicle make them an easy choice to bring your vehicle to. Austin…

Customer photo from Nathan's review
Reasonable priceTiresGeneral repairs & maintenanceTire rotations
Brittany4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

My Jeep broke down on Monday and in a pinch, I had it towed to Precision Imports. They got me right in and took great care of me! Nathan was awesome, professional and explained everything clearly when diagnosing the issue. From the front desk to the folks working on my car, everyone was so kind and helpful. Definitely felt like my Jeep was in good hands!

Reasonable priceTransmissionTires
GabrielLocal Guide · 61 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Easy online appointment process and online estimate approval. Great service on both my daily driver and my street/track car.

Great priceTransmissionTiresSteering & suspension repair
Gunnard7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Fast, courteous service. My first set of new tires came through defective, but Josh immediately offered to replace with either the same or a different brand, and refund the difference. They did all that in record time. Original order was for Michelin Pilot Sport 4 A/S, replaced by Continental DWS06 Plus. So far,…

TransmissionTiresWheel alignment
danielLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Precision Imports is a phenomenal automotive care facility. They have taken care of all of my car needs promptly and professionally. I strongly recommend their services to everybody! Daniel.

TiresGeneral repairs & maintenanceAuto engine tuning
paul1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Have done multiple tire installs and state inspections. Always a good job. Always willing to take the time to do it right!! Lately had a tire repair which turned into a tire replacement. They worked hard to repair the tire, but after some work, replaced the tire.

TiresVehicle InspectionWheel alignment+ Quality+ Professionalism
DLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Patrick and Gretchen are fantastic. The service is impeccable, they do great work, and keep your car clean. They take care of you and your car, the right way. Edit: I have been going to them since 2009. You can tell they take pride in their work, every one of the team seems to be so happy to work there! Update: We…

Electrical repairTiresGeneral repairs & maintenance
Michael11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I really like how they keep me informed when unusual circumstances arise when performing the service that was asked and I appreciate checks on other items on the car to give me a heads up on items that may need something done now or in the not too distant future.

ExhaustTiresBrakes+ Quality+ Professionalism
Chris7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I took my 2006 Toyota Corolla to Precision Imports for over 5 years. They were always great, and when I gave that car to my daughter, they ensured everything was just as it should be to get her safely to New Mexico despite its age and milage. Over the years, many things broke which they fixed, including the…

Air & cabin filter replacementTiresGeneral repairs & maintenance
Greg8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

They do exactly what the say they are going to do and do so professionally a with curtesy.

Air & cabin filter replacementTiresGeneral repairs & maintenance
George2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Highly knowledgeable and helpful technicians, I always get great service there, would recommend them to anyone. Wouldn’t trust my BMW to any other shop.

Auto battery replacementAuto brake replacementBrake service & repair
Richard3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Absolutely great service and customer relations. They have been around for at least 25+ years and definitely know their business while keeping the quality up and the cost down in comparison to many foreign car dealerships in the Manchester area. TOP NOTCH across the board!

BrakesTire rotationsTires+ Punctuality+ Quality+ Professionalism
John1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very great service!

Tires
SeanVarley1007 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

This is the best automotive shop in the southern NH area for vintage car service. They have gone above and beyond the usual service level helping me source parts for my 1990 Jaguar XJS.

ElectricalOil changeTires
colette1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I always have the best service and very friendly staff and I know i'm getting good work on my car and not grease all over my steering wheel. The thing like best I know my car is in good hands

Oil changeTiresVehicle safety inspection
Dominick11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Let Me start with the service Manager Josh Wetherbee his knowledge and amazing customer service skills alone were nothing short of Phenomenal. he guided me thru the work my vehicle needed. advised what I could do to ensure it keeps running amazingly. the work completed was fantastic. My truck drives like new. Thank…

Air & cabin filter replacementAuto A/C rechargeAuto battery replacement
Tyler2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

These guys are awesome! I have had my 99 Boxster serviced here multiple times now, and it always drives flawlessly after. Great customer service and fast.

Brake service & repairGeneral repairs & maintenanceOil change
Richard4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great service. They found bad brake lines as part of their inspection. Probably saved my vehicle from serious damage due to brake failure. Thanks again, great team and honest inspection.

TiresWheel alignment
Sharon5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Always excellent service! Very satisfied with staff and management.

General repairs & maintenanceOil changeTires
Sara6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Another very positive experience. The price is considerably less than competitors and the work is top quality. No reason to go anywhere else.

TiresVehicle safety inspection+ Value
Alex9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great service. Very knowledgeable. They handled my wheels great. Not a mark on them. Will be returning

Tires
Josh1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great shop, very friendly and accommodating. The only shop I’ll bring any if my vehicles to. Better than dealerships

BrakesTires
Arice11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Everyone is absolutely outstanding at this shop. Honest, straightforward and their services are priced fairly. It is rare to find a mechanic that is not only priced fairly but also delivers quality, they do both! I have been using their services for two years now and I am very grateful for the experience they create.

BrakesOil changeTires+ Punctuality+ Quality+ Professionalism
David1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

As always, fixed right the first time and as quoted.

Oil changeTires
Richard4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The crew at Precision Imports is awesome. Great service!

Oil changeTiresWheel alignment+ Punctuality+ Quality+ Professionalism
Deb6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Love Precision Imports! They live up to their name and excel at what they do in every aspect. My hard top convertible top was jammed half open recently. They delayed closing the shop until I could get the car dropped off. This unscheduled repair was resolved the very next day, talk about good service!

BrakesAuto engine diagnosticGeneral repairs & maintenance+ Punctuality+ Quality+ Professionalism
Anne4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I was not happy with the services I received at another repair facility and a colleague suggested I try this place. I had a lot of work done on the car but their honesty and professionalism was appreciated. The work they did on my car was extensive but it rides as if it was new. There was a last minute repair that…

Air & cabin filter replacementBrakesGeneral repairs & maintenance+ Quality+ Professionalism
John2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I brought my 1983 Datsun to Precision to address a long list of issues related to the mechanical condition of the vehicle. This car has been away for 2+ yrs receiving a top notch outer body restoration. It was extremely important to me that I choose a business that would provide the same top notch attention to the…

A/C installation & repairAir & cabin filter replacementBrakes+ Punctuality+ Quality+ Professionalism
The4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Patrick and his team are excellent. High-end vehicles, nice facility and friendly, professional service. It’s the only place around I will be taking my ride. Thanks guys, A++

BrakesElectrical repairEngine repair
PedroLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

I always have excellent and professional service at Precision Imports. They have been taking care of my car for a few years now. Highly recommended!

BrakesGeneral repairs & maintenanceTires
Andrea3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Precision Imports provides both excellent work and excellent customer service. Their team is outstanding. I have been servicing my Mercedes here for years after a friend recommended them to me and I would now never take my car any where else!

A/C installation & repairAir & cabin filter replacementBattery
AnthonyLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We have been using Precision Imports for over 5 years for both our BMW's. Always great service for a fair price.

Auto engine diagnosticOil changeTires+ Quality+ Value
michael5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

These guys are top notch they took my truck in balance and rotate my tires they couldn’t do enough for me I’d recommend him to anyone

TiresWheel alignment

Show more tires reviews (16 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 35%Reasonable 62%Overpriced 3%Not sure 0%

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