Experts Reviews · Company report
Precision Imports logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty97−0.3Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

Precision Imports

Manchester, NH · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #60Position by Experts Score among all companies we track in this category. of 218 auto repair shops · 4.9★ from 751 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Precision Imports is better than 92% of auto repair shops.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Precision Imports is better than 90% of auto repair shops.A
90
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Precision Imports is better than 97% of auto repair shops.A
97
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Precision Imports is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Precision Imports is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Precision Imports is better than 100% of auto repair shops.A
100

Reviews for your job

Customers hired Precision Imports for 8 kinds of job.

Precision Imports for vehicle inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.41
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.98
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 89/100.How Job match is calculatedBuilt only from reviews Google tagged “Vehicle Inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 75
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 41 Google reviews tagged “Vehicle Inspection” · showing 40

Jeff9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Took my 2005 Porsche Boxster S to Precision Imports as I was tired of the nonchalant attitude of Porsche Nashua. Excellent customer support. Professional technicians. I've made the switch.

Reasonable priceGeneral repairs & maintenanceVehicle InspectionOil change
David2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I was in the process of buying a vehicle remotely from out of state, and needed a reliable pre-purchase inspection. Precision Imports was extremely flexible and able to accommodate the dealership in bringing the vehicle in for inspection. They were exceptionally thorough and identified several issues that I would…

TransmissionVehicle Inspection
Gregory2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Have worked with Precision since 2003 servicing and upgrading a wide range of cars: Aston Martin, Lotus, Porsche, Mercedes, Audi, BMW, Mazda, GMC, etc. Excellent technical skills, customer service. Trustworthy and accountable. Highly recommend.

Reasonable priceTransmissionElectrical repairAir & cabin filter replacement
jamesLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Friendly staff, great communication and customer service. Very knowledgeable with my Audi S5. Shop is clean and professional. Cleaned my car in and out as well after the repairs.

TiresGeneral repairs & maintenanceVehicle Inspection
NathanLocal Guide · 6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I have been extremely pleased with Precision Imports over the years. I started going to them in 2020 with my Supra and still go to them now. Their excellent customer service, timely updates, hardworking employees, friendliness, and checkins on your vehicle make them an easy choice to bring your vehicle to. Austin…

Customer photo from Nathan's review
Reasonable priceTiresGeneral repairs & maintenanceTire rotations
GabrielLocal Guide · 61 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Easy online appointment process and online estimate approval. Great service on both my daily driver and my street/track car.

Great priceTransmissionTiresSteering & suspension repair
Dean3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Fast and courteous service. Corrected several issues following inspection including a wheel rim replacement.

Vehicle InspectionBrake service & repairAuto maintenance
Debra2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Always have a good time with the boys!

General repairs & maintenanceVehicle Inspection+ Punctuality
danielLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Precision Imports is a phenomenal automotive care facility. They have taken care of all of my car needs promptly and professionally. I strongly recommend their services to everybody! Daniel.

TiresGeneral repairs & maintenanceAuto engine tuning
Stephen9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

As efficient as always. Took my Appointment even though it was short notice. Did the SI without any discussion, thus saving me a trip next month to get it done.

Vehicle InspectionAuto emissions testingVehicle safety inspection+ Punctuality+ Quality+ Professionalism
paul1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Have done multiple tire installs and state inspections. Always a good job. Always willing to take the time to do it right!! Lately had a tire repair which turned into a tire replacement. They worked hard to repair the tire, but after some work, replaced the tire.

TiresVehicle InspectionWheel alignment+ Quality+ Professionalism
DLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Patrick and Gretchen are fantastic. The service is impeccable, they do great work, and keep your car clean. They take care of you and your car, the right way. Edit: I have been going to them since 2009. You can tell they take pride in their work, every one of the team seems to be so happy to work there! Update: We…

Electrical repairTiresGeneral repairs & maintenance
Stefani5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I have always had a pleasant experience when visiting precision. The gentlemen in all departments are always extremely courteous and helpful, not to mention friendly and congenial

General repairs & maintenanceVehicle InspectionVehicle safety inspection
KrisLocal Guide · 238 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

We've been using Precision Imports for years and they never disappoint! Quality work, reasonable cost and honest service. Our Porsche 911 will only go here! Thank you Patrick for the years of excellent customer service!

TransmissionGeneral repairs & maintenanceVehicle Inspection
Greg8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

They do exactly what the say they are going to do and do so professionally a with curtesy.

Air & cabin filter replacementTiresGeneral repairs & maintenance
Joe6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I have taken my Ford Explorer to Precision for the past eight years and had all sort of work performed. They are really professional and knowledgeable about everything cars. I would recommend if you need Quality and Honesty in your car repair go to these guys.

Steering & suspension repairEngine repairVehicle Inspection+ Value
Richard3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Absolutely great service and customer relations. They have been around for at least 25+ years and definitely know their business while keeping the quality up and the cost down in comparison to many foreign car dealerships in the Manchester area. TOP NOTCH across the board!

BrakesTire rotationsTires+ Punctuality+ Quality+ Professionalism
Diane2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Friendly staff, quality workmanship, always accommodating to customer needs! Wonderful to do business with!

Auto maintenanceElectricalOil change+ Punctuality+ Quality+ Professionalism
Christina5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

The entire team at Precision Imports is 5 stars. They have taken care of my antique mercesdez (and me with accommodating appointments and rides) for decades, and I won't take this vehicle to any other auto shop. Thanks again Patrick

Air & cabin filter replacementAuto battery replacementBattery
alisha3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Always top notch service with this shop. Highly recommend!

Brake service & repairBrakesOil change
Lisa13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I've used Precision Imports for over 20 years, for most of my imported car maintenance and repair. They have the best customer service and always do a great job at the best price.

A/C installation & repairOil changeVehicle Inspection
Sara5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I frist used this auto repair shop after Mercedes told me my transfer caes was going and it was a high price while trying to save up to get the work done my car finally did brake down so I called around and asked around a customer of my husband business recommended precision so I called them it was in my price range…

Auto brake repairAuto brake replacementAuto maintenance
CharlesLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

First time going, recommended by a friend. Friendly staff, detailed quote and an overview of what needed fixing and what to keep an eye on. No pressure and no upselling.

Brake service & repairAuto interior vacuumingOil change
Dominick11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Let Me start with the service Manager Josh Wetherbee his knowledge and amazing customer service skills alone were nothing short of Phenomenal. he guided me thru the work my vehicle needed. advised what I could do to ensure it keeps running amazingly. the work completed was fantastic. My truck drives like new. Thank…

Air & cabin filter replacementAuto A/C rechargeAuto battery replacement
Jessica5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We won’t take our vehicle to anyone else, estimates were followed and they gave us a full rundown of what needed to be done, along with pictures of what needed to be fixed. The staff has always been top notch and extremely professional!

Brake service & repairBrakesAuto engine diagnostic
Tyler2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

These guys are awesome! I have had my 99 Boxster serviced here multiple times now, and it always drives flawlessly after. Great customer service and fast.

Brake service & repairGeneral repairs & maintenanceOil change
Loïck12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I brought my x3 and they did an amazing job at half of the cost of the dealership! Just purchased a x5 and will be bringing there as well!

Auto brake repairAuto maintenanceGeneral repairs & maintenance
Elisa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Precision Imports exceeded my expectations! I called them asking if they had any openings for an inspection and was helped by Austin who told me to come in the same day which worked great for me. He listened to my concerns about my car and assured me he would be in touch with updates. Not too long later, I received…

General repairs & maintenanceVehicle Inspection
Gary9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Outstanding people and service. This is a shop you can Trust. I highly Recommend.

Vehicle Inspection
Vincent4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

You have an amazing business and the reason for that is your people. I am a raving fan. Thank you for building a wonderful business that cares about your employees and customers.

Air & cabin filter replacementAuto maintenanceBrakes
Sharon5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Always excellent service! Very satisfied with staff and management.

General repairs & maintenanceOil changeTires
Tracy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The staff is so professional, friendly and accommodating. I am happy to recommend them.

Auto engine diagnosticVehicle Inspection
Dennis2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I have visited Precision Imports several times since trying them for my vehicle repairs and maintenance needs last year. We had a difficult to diagnose and time-consuming repair involving my fuel injectors. I was able to keep a (free) loaner car for several days which was a big help. Everyone at Precision has…

Auto engine diagnosticGeneral repairs & maintenanceVehicle Inspection
Cindy10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Since moving to North Manchester a year ago, I have been using Precision Imports for my BMW’s maintenance and repairs. Always extremely satisfied with the work and customer service they provide. I also really like the check ins that I receive when something is getting close. It keeps me on track. I highly recommend Precision Imports.

BrakesGeneral repairs & maintenanceOil change
MikeLocal Guide · 43 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

These guys are the best! I would never hesitate taking my Porsche’s there for service. They thorough and professional.

A/C installation & repairAir & cabin filter replacementAuto A/C recharge
Mark1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Rating only, no written review.

TiresGeneral repairs & maintenanceVehicle Inspection
Bruins1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Oil changeVehicle Inspection
emmanuelEdited 3 years ago★★★★★

Rating only, no written review.

Air & cabin filter replacementAuto maintenanceOil change
Chris3 years ago★★★★★

Rating only, no written review.

Auto maintenanceOil changeTires
Steven9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★

Rating only, no written review.

Oil changeTiresVehicle Inspection

Show more vehicle inspection reviews (1 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 35%Reasonable 62%Overpriced 3%Not sure 0%

Jobs customers hired them for

Compare with