Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts
Customers frequently highlight prompt arrival, clear communication, and professional conduct during repairs, motor replacements, and installations. Recurring themes include technicians explaining work in detail, providing upfront estimates, and resolving issues like broken springs quickly. However, several low-star reviews criticize pricing as significantly higher than expected or market rates, with some citing unexpected costs for parts and labor that exceeded initial phone estimates.
Data from Google, last updated November 8, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.
Bar = this company · dark tick = category median.
607 Google reviews we collected
Phrases our text analysis found in 567 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 567 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“He was very kind, knowledgeable and went above and beyond what I expected to have done.”
“Fernando Garibay of Precision garage door did an excellent job replacing the worn out motor on my garage door opener.”
“Worst service ever!”
“Senior Technician Michael Diaz took care of my broken garage issue very quickly.”
“The installation by Brandon and his team was 5 stars.”
“…ame afternoon, but he did an excellent job fixing our garage door and explaining along the way everything that he was doing and why.…”
“The quality of his work is top-notch, and he used great parts at a fair price.”
“overpriced for parts.”
“Kept me posted on time or arrival, estimate up front, and delivered results!”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Precision Overhead Garage Door Service of Torrance for 4 kinds of job. Pick one to see what they paid and said.
Senior Technician Michael Diaz took care of my broken garage issue very quickly. Thank you!
Fernando Garibay of Precision garage door did an excellent job replacing the worn out motor on my garage door opener. I am very pleased with the quietness of the new motor. Thank you!
Had a spring break on our garage door Sunday afternoon trapping our cars in the garage. Called precision, got an appointment the following morning 8-12. Mike was there before 9 and the door was fixed by 11. They kept us informed the entire time. Great service, we will use them again.
Benny, the technician arrived in a timely manner, introduced himself and got right to work. He did some troubleshooting and determined my garage door was operational. No replacement necessary. He performed maintenance and gave me a few good suggestions, gave me a quote on new springs should I need them in the…
Anyone lucky enough to get Josh Allswang assigned to their job is in really good hands. Wonderfully experienced, easy temperament to boot, Josh is the only one I want when I can’t access an important room of the house.
Fernando was our Service Tech, and not only was he able to come out the same afternoon, but he did an excellent job fixing our garage door and explaining along the way everything that he was doing and why. In the future, if we need any service done to our garage doors, I will absolutely be calling Precision for…
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & installation | 100 | — |
| Garage door consultation | 65 | — |
| Customer support | 21 | — |
| Garage door design | 4 | — |
5.0 ★★★★★ 607 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Senior Technician Michael Diaz took care of my broken garage issue very quickly. Thank you!
Thanks for sharing your experience, Paul. We're pleased that Senior Technician Michael Diaz resolved your garage issue quickly. If you need further garage door services, don’t hesitate to contact us.
Fernando Garibay of Precision garage door did an excellent job replacing the worn out motor on my garage door opener. I am very pleased with the quietness of the new motor. Thank you!
Thanks for sharing your experience, Todd. It's great to hear that Fernando did an excellent job replacing your garage door opener motor and that you're pleased with its quiet operation. Your feedback helps us maintain high standards in garage door services.
Had a spring break on our garage door Sunday afternoon trapping our cars in the garage. Called precision, got an appointment the following morning 8-12. Mike was there before 9 and the door was fixed by 11. They kept us informed the entire time. Great service, we will use them again.
Thanks for sharing your experience, Stephen. We're pleased to hear Mike was able to fix your garage door promptly. Keeping you informed is part of our service. We look forward to assisting you again!
Did a great job repairing the garage to one of our tenants!
Thanks for the positive feedback, Anthony. We're pleased to hear about the successful garage repair for your tenant. If you need any further garage door services in the future, just let us know!
Benny, the technician arrived in a timely manner, introduced himself and got right to work. He did some troubleshooting and determined my garage door was operational. No replacement necessary. He performed maintenance and gave me a few good suggestions, gave me a quote on new springs should I need them in the future. It works well now. He was professional and friendly. There was no service charge for coming out to assess my garage door. I would highly recommend Precision Door Service. JK
Thanks for sharing your experience, Jon. We're pleased Benny could assist with your garage door maintenance and provide helpful suggestions. Your recommendation means a lot to us!
Benny did a great job They came quickly and on time
Thanks for your feedback, Adam. It’s great to hear Benny provided timely service. We're committed to efficient garage door solutions.
Anyone lucky enough to get Josh Allswang assigned to their job is in really good hands. Wonderfully experienced, easy temperament to boot, Josh is the only one I want when I can’t access an important room of the house.
Thanks for your kind words, Fredda. Josh's expertise and temperament truly make a difference in our garage door services. We're glad he could assist you!
Fernando was our Service Tech, and not only was he able to come out the same afternoon, but he did an excellent job fixing our garage door and explaining along the way everything that he was doing and why. In the future, if we need any service done to our garage doors, I will absolutely be calling Precision for service and requesting Fernando as our Service Tech, although I’m sure whoever they send will do a great job. Excellent job!
Thanks for sharing your experience, Joy. It's great to hear that Fernando provided excellent service and effectively explained the garage door repair process. We look forward to assisting you again in the future!
Daniel did an excellent job of fixing the mechanics on my garage doors that my contractor did a poor job on. Daniel pointed out areas that were done poorly and needed fixing. He supplied a quick quote and came out the very next day to repair both garage doors that were stressed from improper installation. 5 stars to Daniel and Precision Garage Door.
Thanks for sharing your experience, Patti. It's great to hear that Daniel effectively addressed the issues with your garage doors. We strive to provide quality repairs and service.
My appointment was for garage door spring replacements and today to adjust the garage door once connected to the door motor. Adjustments & door motor connection went well by assigned technician Alex Ceja. Thanks again
Thanks for sharing your experience, Dale. It's great to hear that Alex successfully handled the garage door spring replacements and adjustments. Your feedback helps us continue providing quality garage door services in Torrance.
Precision Overhead Garage Door Service of Torrance on Google Maps →
Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts
