Experts Reviews · Company report
Precision Overhead Garage Door Service of Torrance logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%91+22.1Value 14%69+9.8Replies to reviews 7%96+6.8Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

Precision Overhead Garage Door Service of Torrance

Torrance, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #90Position by Experts Score among all companies we track in this category. of 120 garage door repair services · 5.0★ from 607 Google reviews

Report card

Percentile vs other garage door repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Precision Overhead Garage Door Service of Torrance is better than 93% of garage door repair services.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Precision Overhead Garage Door Service of Torrance is better than 91% of garage door repair services.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Precision Overhead Garage Door Service of Torrance is better than —% of garage door repair services.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Precision Overhead Garage Door Service of Torrance is better than 69% of garage door repair services.B
69
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Precision Overhead Garage Door Service of Torrance is better than 100% of garage door repair services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Precision Overhead Garage Door Service of Torrance is better than 96% of garage door repair services.A
96

Reviews for your job

Customers hired Precision Overhead Garage Door Service of Torrance for 4 kinds of job.

Precision Overhead Garage Door Service of Torrance for customer support

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.21
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.90
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Customer support”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#58 / 68
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.94%

All 21 Google reviews tagged “Customer support” · showing 20

Theresa4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Jose came to our house from Precision garage door’s and did an excellent job. It was an emergency situation and he came out right away and spent several hours repairing, cleaning, and helping me get my car out of the garage. He was very kind, knowledgeable and went above and beyond what I expected to have done.

Reasonable priceGarage door consultationCustomer support
DeanLocal Guide · 37 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

They came out at 11pm to fix a broken spring. Thank you! Great service always professional!

Reasonable priceCustomer support
Wei5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

The company responded quickly to my inquiry. I was able to get a technician, Michael Camacho, to inspect the garage door opener on the same day. I ended up replacing the motor, rail and sensors, and Michael’s workmanship is excellent and very professional in his communications. I would not hesitate to contact this company again for future garage needs.

Not sureGarage door consultationCustomer supportGeneral repairs & installation
Richard12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★

Had a referral for a precision on garage door needed repair. The technician very professional. Nice guy assessed provided me options in an executed the work quickly and efficiently. I would definitely recommend them to others.

Reasonable priceCustomer support
Christine5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Excellent response to an issue with my garage light. I was able to solve the problem in a phone call thanks to Precision garage door service

Great priceCustomer support
VickiLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Joshua looked at all the pieces of the garage door. He told me what needed to be done. Great company. Awesome employee.

Reasonable priceGarage door consultationCustomer support
Laura4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Precision Garage Door Service was great. The service technician Alex Palma was wonderful. He was very friendly, arrived on time, was very informative answering all my questions, and provided quality service. It's great knowing my garage door will work when I push the button! Thanks Alex!

Reasonable priceGarage door consultationCustomer supportGeneral repairs & installation
Sandra12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I was able to get a great appointment time within 24 hours of my request and Zach was right on time. He explained needed service, gave me a very good quote. Work was completed along with explanation of everything he did. Excellent!!!

Reasonable priceCustomer support
Yetimwork1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Excellent. Great service.

Reasonable priceCustomer supportGeneral repairs & installation
Patti12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I was given a next day service call when I reported a problem with my garage door. Jose Alvarez arrived on time and was quick to assess the problem. He was very good at explaining and solving our situation. Jose knew just what to do and soon our garage door was working safely and properly. We are very satisfied and…

Reasonable priceGarage door consultationCustomer supportGeneral repairs & installation
Jamie9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

The company set up our appointment quickly, the same day. The technician came in the correct window of time, and we got a heads up when he was on his way with a photo so we knew who to expect. Our technician was great and handled things quickly and clearly. Highly recommend!

Reasonable priceGarage door consultationCustomer supportGeneral repairs & installation
Virginia3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

When I called Precision Overhead Garage Door Service, I was relieved that the company would send a tech out the same day to get address the concerns I had. Sergio Mendez was sent out later in the day and assessed and repaired the issue. He explained the process, was able to make the necessary repairs and asked if I…

Not sureCustomer supportGeneral repairs & installation
Kennith6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

My garage door began to open after I closed it. I was able to schedule an appointment promptly and conveniently with a single phone call. I ended up getting new springs and some adjustments to complete the repair. Our technician (Jose Alvarez) kept me updated as the work progressed. He worked hard to get the…

Reasonable priceCustomer support
Rudy14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Very friendly professional and he took his time and he called me when the job was done I give him over a 10 for good service and good PR

Great priceGarage door consultationCustomer support
Anna4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Alexander upgraded all my hardware and motor. He did a really great job. He explained every detail to me. He was very professional and personable. I feel stress-free now with my new garage door upgrade.

Reasonable priceCustomer supportGeneral repairs & installation
SueAnnLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Bishop was on time and very professional. He is extremely knowledgeable in his field and explains issues really well. He is a true asset to his company.

Not sureCustomer support
Henry2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Super fast, easy, detail focused.

Great priceGarage door consultationCustomer supportGeneral repairs & installation
RichardLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Romeo did a great job installing a new garage door opener and tuning up my garage door. He was friendly and professional.

Reasonable priceGarage door consultationCustomer supportGeneral repairs & installation
Richard6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Dan, the technician gave me a quality assessment of the garage door status. He provided several estimates as to the different options available. I was very pleased with his work.

Reasonable priceGarage door consultationCustomer support
liz2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Rating only, no written review.

Great priceGarage door consultationCustomer support

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Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 12%Reasonable 74%Overpriced 4%Not sure 10%

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