Garage door supplier · Torrance, CA · reviewed since 2020
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%90+21.8Value 14%78+11Replies to reviews 7%85+6Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#99 of 120 garage door repair servicesiPosition by Experts Score among all companies we track in this category. · better than 18%
4.9★★★★★851 Google reviews · 23 photos
96%five-star reviews
4.88★last 12 monthsiAverage stars on reviews from the last 12 months only.
1.6%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Precision Overhead Garage Door Service at a glance
Customers frequently praise Precision Overhead Garage Door Service for prompt scheduling, professional technicians, and clear communication regarding repairs and installations. Reviews highlight services like spring replacement, opener installation, and general maintenance, often noting that staff explain options thoroughly. However, several low-star reviews cite high pricing as a recurring issue, with some customers feeling charged significantly more than retail alternatives or finding small repair costs excessive despite satisfactory workmanship.
Google rating: 4.9 out of 5 from 851 reviews (96% five-star).
Reviews on this page: 852 Google reviews (770 with written comments, 10 with photos).
Owner responses: the business replied to 74% of reviews.
Most recent review: November 7, 2026.
Service: Garage Door Repair Service serving Torrance, California.
Data from Google, last updated November 8, 2026.
Score profile vs other garage door repair services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and reliability; weakest: value.
This companyGarage Door Repair Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Precision Overhead Garage Door Service: 89/100 on this factor. Category median: 95.A
89
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Precision Overhead Garage Door Service: 90/100 on this factor. Category median: 95.A
90
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Precision Overhead Garage Door Service: 78/100 on this factor. Category median: 100.B
78
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Precision Overhead Garage Door Service: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Precision Overhead Garage Door Service: 85/100 on this factor. Category median: 94.A
85
Bar = this company · dark tick = category median.
Star ratings
852 Google reviews we collected
4.9of 5
5 stars81596%
4 stars202%
3 stars71%
2 stars10%
1 star91%
Praise vs complaints
Phrases our text analysis found in 770 written reviews
98%praise
Praise1,44798%
Complaints242%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
95%fair
Great price3521%
Reasonable11067%
Overpriced74%
Not sure117%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude38826%
Speed & response33123%
Quality & results28920%
Would recommend16811%
Communication16511%
Price & value926%
Honesty & trust383%
What customers talk about
We read 770 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Technician was knowledgeable and worked swiftly to repair the issue.”
“They where open late so I was able to call and get an appointment for the next day.”
“I ASKED FOR A SUPERVISOR TO CALL ME BACK SEVERAL TIMES AND THEY NEVER CALLED BACK.”
“We had a great experience with Precision Garage Door Service.”
“Before Josh left, the garage on trying to open did not work right while he was leaving in hurry.”
“I would highly recommend Precision to anyone needing work on their garage doors.”
“Excellent communication and very professional associates.”
“Top 1% type company with very affordable pricing, same as my company + Tech George was extremely friendly So we had good conversation.”
“However I thought it was extremely overpriced for a very small job of replacing the rollers $600.”
“Prompt service, accurate diagnosis, and reliable technician Alexander Palma.”
People customers mention
Tyson22 reviews
Diaz17 reviews
Doors17 reviews
Stevens16 reviews
Kevin13 reviews
Rudy13 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Precision Overhead Garage Door Service for 4 kinds of job. Pick one to see what they paid and said.
DDaniel2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★
Technician was knowledgeable and worked swiftly to repair the issue. He was very helpful at answering questions and even took time to check other items and correct as needed.
Reasonable priceGeneral repairs & installation
CCecilia6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★
The Technician was very professional, And informed me of each step of the install.
Reasonable priceGarage door consultation
JJohn1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★
the repair person quoted me a price that was twice the cost of home depot to buy and install a garage door opener. he bad mouthed home depot and then try to sell me other service, new wheels, lube, new bearings. after changing his price multiple times, i finally bought new wheels and lube just to get him to leave.…
RRoland6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★
They where open late so I was able to call and get an appointment for the next day. Benny came out and replaced my springs and was very helpful in letting me know what my garage door needed. I would recommend Precision.
Reasonable priceService not listed
JJonathan7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★
If you have a garage door issue, do not call anyone but Precision. They show up whenever you call - they exceed your expectations, and you know they could have charged you more but they don’t.
Great priceGarage door consultationGeneral repairs & installation
CCynthia6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Precision Overhead Garage Door was terrific. Quick to answer my call and quick to book a repair appointment. Fernando was exceptional. He didn't have the part he needed. He then chased it down, went back to the office, came back and installed a new bottom seal that I hope will keep the garage watertight.
He…
Technician was knowledgeable and worked swiftly to repair the issue. He was very helpful at answering questions and even took time to check other items and correct as needed.
Price assessment: Reasonable price
Services: General repairs & installation
Response from the owner · a day ago
Thanks, Daniel, for sharing your experience. We’re glad our technician repaired your garage door swiftly, answered your questions, and checked other components to help keep everything working properly.
C
Cecilia Garcia-Galliano6 reviewsiTotal number of Google reviews Cecilia has written across all businesses on Google Maps, not just this one.
the repair person quoted me a price that was twice the cost of home depot to buy and install a garage door opener. he bad mouthed home depot and then try to sell me other service, new wheels, lube, new bearings. after changing his price multiple times, i finally bought new wheels and lube just to get him to leave. found out later that his price was twice what i would pay another repair man. i strongly advise against using this company.
R
Roland Lujan6 reviewsiTotal number of Google reviews Roland has written across all businesses on Google Maps, not just this one.
They where open late so I was able to call and get an appointment for the next day. Benny came out and replaced my springs and was very helpful in letting me know what my garage door needed. I would recommend Precision.
Price assessment: Reasonable price
Services: Service not listed
Response from the owner · 2 days ago
Thanks for sharing your experience, Roland. We’re glad Benny could replace your garage door springs and explain what your door needed. We appreciate your recommendation.
M
Miguel GarciaLocal Guide · 31 reviewsiTotal number of Google reviews Miguel has written across all businesses on Google Maps, not just this one.
If you have a garage door issue, do not call anyone but Precision. They show up whenever you call - they exceed your expectations, and you know they could have charged you more but they don’t.
Price assessment: Great price
Services: Garage door consultation, General repairs & installation
Response from the owner · 6 days ago
Thanks for your kind words, Jonathan. Precision strives to exceed expectations and provide fair pricing for garage door services. Your support means a lot!
C
Cynthia Neiman6 reviewsiTotal number of Google reviews Cynthia has written across all businesses on Google Maps, not just this one.
Precision Overhead Garage Door was terrific. Quick to answer my call and quick to book a repair appointment. Fernando was exceptional. He didn't have the part he needed. He then chased it down, went back to the office, came back and installed a new bottom seal that I hope will keep the garage watertight.
He also showed me a broken bracket on the door that would have caused problems later. Fernando replaced the bracket and installed the new seal in under 40 minutes. Great service!
Services: General repairs & installation
Response from the owner · a week ago
Thanks for sharing your experience, Cynthia. It's great to hear Fernando provided quick service and addressed the broken bracket. We aim to keep your garage door functioning well.
B
Bradley Still4 reviewsiTotal number of Google reviews Bradley has written across all businesses on Google Maps, not just this one.
Excellent Customer Service. Eduardo answered all my concerns with professionalism. Fixed my issue to perfection!
Services: Garage door consultation, General repairs & installation
Response from the owner · a week ago
Thanks for sharing your experience, Bradley. It's great to hear that Eduardo addressed your concerns with professionalism and fixed the issue perfectly. Your feedback is valuable to us as we strive to provide top-notch garage door services.
M
Mary Harris5 reviewsiTotal number of Google reviews Mary has written across all businesses on Google Maps, not just this one.
Top notch A1service. Extremely professional and polite. Made wonderful recommendations and saved me money on top of everything else.
Price assessment: Reasonable price
Services: General repairs & installation
Response from the owner · a week ago
Thanks for your review, Mary. We're pleased to hear you found our service professional and helpful. Providing cost-saving recommendations is part of our commitment to quality garage door service.
M
Matt Kazemi1 reviewiTotal number of Google reviews Matt has written across all businesses on Google Maps, not just this one.
Thanks, Matt, for your review. It's great to hear that Benny provided helpful service. If you need any garage door assistance in the future, let us know!
