Limousine service · Inglewood, CA · reviewed since 2019
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%98+25.6Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#5 of 34 limousine servicesiPosition by Experts Score among all companies we track in this category. · better than 88%
5.0★★★★★81 Google reviews · 23 photos
99%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Preferred Chauffeured Limousines LLC five stars based on eighty-one reviews, noting that the owner responds to all feedback. Customers frequently praise the punctuality, professional demeanor, and clear communication of the drivers, who often provide updates and accommodate last-minute requests. The vehicles are described as clean, modern, and well-stocked with snacks, drinks, and entertainment options like music systems and TV. Recurring themes include the comfortable ride experience for various events, such as proms, funerals, and corporate outings, with no negative patterns identified in the provided excerpts.
Google rating: 5.0 out of 5 from 81 reviews (99% five-star).
Reviews on this page: 81 Google reviews (73 with written comments, 9 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: August 10, 2026.
Service: Limousine Service serving Inglewood, California.
Data from Google, last updated October 26, 2026.
Score profile vs other limousine services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
This companyLimousine Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Preferred Chauffeured Limousines llc: 99/100 on this factor. Category median: 95.A
99
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Preferred Chauffeured Limousines llc: 98/100 on this factor. Category median: 93.A
98
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Preferred Chauffeured Limousines llc: 99/100 on this factor. Category median: 99.A
99
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Preferred Chauffeured Limousines llc: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Preferred Chauffeured Limousines llc: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 69.–
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Bar = this company · dark tick = category median.
Star ratings
81 Google reviews we collected
5.0of 5
5 stars8099%
4 stars11%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 73 written reviews
100%praise
Praise116100%
Complaints00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude3429%
Would recommend2824%
Quality & results2320%
Speed & response2017%
Honesty & trust54%
Price & value43%
Communication22%
What customers talk about
We read 73 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“He drove us to my brother’s funeral and to the cemetery, and from start to finish, he was incredibly attentive, professional, courteous, and compassionate.”
“I would highly recommend his services to anyone looking for someone dependable, respectful, and caring.”
“Randy provided exceptional service during a very difficult and emotional time for our family.”
“Randy was punctual, respectful, and made sure we were comfortable throughout the entire time.”
“They are on time, reliable, flexible and accommodating…can’t say enough about them!”
“They were also the most affordable company I found.”
“They communicated regularly up until our departure arrived early to pick us up and was there waiting when we were ready to leave our destination.”
People customers mention
Randy19 reviews
Felice4 reviews
Temecula3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Dena3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Randy provided exceptional service during a very difficult and emotional time for our family. He drove us to my brother’s funeral and to the cemetery, and from start to finish, he was incredibly attentive, professional, courteous, and compassionate.
Randy was punctual, respectful, and made sure we were comfortable…
Diana3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
We had such a great experience for my daughter’s prom. Randy arrived and was the most patient waiting on us to finish taking pictures, he went above and beyond and provided updates throughout the evening, which I really appreciated as a parent. It made the whole night stress-free knowing they were in good hands. The…
Shelley8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Preferred Chauffeured Limousine services EXCEEDED our expectations. They communicated regularly up until our departure arrived early to pick us up and was there waiting when we were ready to leave our destination. Our driver Randy was top tier, he was kind and professional. If you're in need of transportation…
Saucy11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★
We had such an amazing experience with Preferred Chauffeured Limousine! Our driver, Randy, went above and beyond to make sure our group was comfortable and well taken care of the entire night. He was professional, courteous, and incredibly accommodating to all our requests, even with a few last-minute changes. The…
ShasterLocal Guide · 33 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
Preferred Limousines is ALWAYS my PREFERRED car service when in Los Angeles. The service was, as usual impeccable, high quality and accommodating. Thank you Randy 👍🏾💙
Danielle3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★
Randy was the ultimate professional. He was on time, safe driver, and accommodating to our entire group.
Randy provided exceptional service during a very difficult and emotional time for our family. He drove us to my brother’s funeral and to the cemetery, and from start to finish, he was incredibly attentive, professional, courteous, and compassionate.
Randy was punctual, respectful, and made sure we were comfortable throughout the entire time. His calm and caring presence meant so much to us during such an important day. He went above and beyond to make sure everything went smoothly.
I truly appreciate Randy’s professionalism and kindness. I would highly recommend his services to anyone looking for someone dependable, respectful, and caring. Thank you, Randy, for helping make a difficult day a little easier for our family.
Response from the owner · 2 months ago
Thank you so much Dena for the kind expressions of gratitude for the transportation services we provided. Your family was an awesome group, very respectful and a pleasure to drive.
Thank you for giving us the opportunity to provide transportation for your family during a very difficult occasion.
We sincerely appreciate your business. 🙏🏿🙏🏿🙏🏿
Diana Munoz3 reviewsiTotal number of Google reviews Diana has written across all businesses on Google Maps, not just this one.
We had such a great experience for my daughter’s prom. Randy arrived and was the most patient waiting on us to finish taking pictures, he went above and beyond and provided updates throughout the evening, which I really appreciated as a parent. It made the whole night stress-free knowing they were in good hands. The girls had a great time, I definitely will recommend to anyone for future events.
Response from the owner · 5 months ago
Thank you so much Mrs Munoz..the young ladies were such a pleasure to drive.
They were well mannered and very respectful.
We sincerely appreciate your business 🙏🏿 🙌🏿
Shelley Lowe8 reviewsiTotal number of Google reviews Shelley has written across all businesses on Google Maps, not just this one.
Preferred Chauffeured Limousine services EXCEEDED our expectations. They communicated regularly up until our departure arrived early to pick us up and was there waiting when we were ready to leave our destination. Our driver Randy was top tier, he was kind and professional. If you're in need of transportation services you will be very satisfied with their impeccable service!!!
Response from the owner · 6 months ago
Thank you for the kind remarks.
You are your group of ladies was exceptionally classy, respectful, and a grand pleasure to drive. 💯
We sincerely appreciate your business 🙏🏿 🙌🏿
Saucy Cleopatra Brown11 reviewsiTotal number of Google reviews Saucy has written across all businesses on Google Maps, not just this one.
We had such an amazing experience with Preferred Chauffeured Limousine! Our driver, Randy, went above and beyond to make sure our group was comfortable and well taken care of the entire night. He was professional, courteous, and incredibly accommodating to all our requests, even with a few last-minute changes. The sprinter was spotless, stocked, and perfect for our celebration. Randy’s friendly personality and attention to detail made our night even more enjoyable. I highly recommend Preferred Chauffeured Limousine and will definitely be requesting Randy again for our next event! And this time we'll remember to take pictures!!!
Response from the owner · 11 months ago
Thank you so much for the kind words.
Your group was awesome and such a pleasure to accommodate.
I'll be looking forward to your next outing.
Such an excellent group of ladies 🚺
Shaster Powell1 reviewiTotal number of Google reviews Shaster has written across all businesses on Google Maps, not just this one.
Preferred Limousines is ALWAYS my PREFERRED car service when in Los Angeles. The service was, as usual impeccable, high quality and accommodating. Thank you Randy 👍🏾💙
Response from the owner · 8 months ago
Thank you my, it was a pleasure to accommodate you and your fantastic group for your BFF birthday outing 😊
Toshica Gains4 reviewsiTotal number of Google reviews Toshica has written across all businesses on Google Maps, not just this one.
Very good service will recommend you guys to anyone very professional
Response from the owner · 10 months ago
It was such a pleasure to provide transportation services for your family.
You all were such an awesome group.
We sincerely appreciate your business 🙏🏿 🙌
Danielle Smith3 reviewsiTotal number of Google reviews Danielle has written across all businesses on Google Maps, not just this one.
Mr. Randy was personable and professional over the phone and in person. I rented two sprinters from him and the other driver Marvin, was also personable and professional. The sprinters were clean, modern and provided plenty of space for our groups. I will definitely use and/or Randy’s service again as I know what I will get.
Response from the owner · a year ago
Thank you for allowing us to provide a great transportation experience for you and your family.
We sincerely appreciate your business.
Peace and blessings 🙏🏿🙏🏿
Bosman1 reviewiTotal number of Google reviews Bosman has written across all businesses on Google Maps, not just this one.
Well the only thing I have to say is that I'm very satisfied with the service they provide me with very professional polite n friendly I will definitely hire their services again for future events.
Response from the owner · a year ago
Thank you for choosing us for your transportation provider. We're honored and grateful 🙏🏿
