Experts Reviews · Company report
Preferred Pest Management logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%49+17.2Reliability 15%16+2.4Craft & service 20%81+16.2Value 10%78+7.8Momentum 8%17+1.4Track record 7%16+1.1Accountability 5%59+3Experts Score= 49Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.49SCORE

Preferred Pest Management

Lavon, TX · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #22Position by Experts Score among all companies we track in this category. of 40 cockroach control · 5.0★ from 205 Google reviews

Report card

Percentile vs other cockroach control (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: craft & service and value; weakest: track record.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Preferred Pest Management is better than 49% of cockroach control.C
49
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Preferred Pest Management is better than 16% of cockroach control.F
16
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Preferred Pest Management is better than 81% of cockroach control.A
81
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Preferred Pest Management is better than 78% of cockroach control.B
78
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Preferred Pest Management is better than 17% of cockroach control.F
17
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Preferred Pest Management is better than 16% of cockroach control.F
16
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Preferred Pest Management is better than 59% of cockroach control.C
59

Reviews for your job

Customers hired Preferred Pest Management for 8 kinds of job.

Preferred Pest Management for spider extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.28
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$20–40
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$55–$179
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 75/100.How Job match is calculatedBuilt only from reviews Google tagged “Spider extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#20 / 37
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 28 Google reviews tagged “Spider extermination” · showing 20

★★★★★ Maria · Edited 2 weeks ago

Justin did an excellent job! I have not heard or seen any rodent activity since I switched to this company a few months ago. They take great care of my outdoors. I really highly recommend this company!

Reasonable priceRodent exterminationTermite inspectionTermite extermination
★★★★★ Denise · 2 months ago

Just had my first appointment with them. Very nice and pleasant young man who explained everything in detail to me, which I really appreciate. He did not rush me nor did he seem rushed, which is also appreciated. I did the annual contract so they will come out every 3 months. If I need them to spray inside also I…

Great priceSpider exterminationBug & insect exterminationAnt extermination
★★★★★ Margarita · 3 months ago

Very attentive and fast. Our tech showed up right on time, and he displayed a great level of expertise and care.

Paid $80–100Great priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
★★★★★ Dawn · Edited 9 months ago

I called Preferred Pest Management after seeing good reviews from satisfied customers. We wanted to support a local small business. Griffin came out the next day and explained their process and the options they offer. We opted for the basic service with the mosquito spray. Griffin was very thorough and removed all…

Paid $20–40Reasonable priceAnt exterminationMosquito exterminationSpider extermination+ Professionalism
★★★★★ Frances · Edited 9 months ago

Love this company. Reliable, efficient, professional and always on time and attentive to my concerns about pest control.

Paid $60–80Reasonable priceCockroach exterminationGeneral pest inspectionRodent extermination
★★★★★ Angela · 11 months ago

Excellent service with professionalism has been the same going on 3 years

Reasonable priceSpider exterminationGeneral pest inspectionBug & insect extermination
★★★★★ Blaine · Edited a year ago

I can’t say enough good things about Preferred Pest Management! From the very first call, Griffin was professional and knowledgeable Griffin has always been prompt, polite, and thorough, taking the time to inspect every corner of my home and business. What really impresses me is his attention to detail and…

Spider extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Bryan · Edited 2 years ago

Very happy with the service responsiveness and ethics of this company. I've enrolled in ongoing services and will update this review of anything changes but right now I'm very happy. Update: 1year + and still very happy with Griffin and his team.

Termite exterminationSpider exterminationGeneral pest inspection+ Punctuality+ Quality+ Professionalism
★★★★★ Tammy · Edited 2 years ago

Very professional and takes their time to inform you of all services needed and any questions that you may have.

Ant exterminationGeneral pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Quin · 3 years ago

Highly recommended!! professional and timely never goes unnoticed thank you for such great customer service!!

Bug & insect exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Alina · 3 years ago

I found Griffin through a recommendation and I couldn't be happier. He is always on time, knows exactly what we need and always educates even off hours. I have 1 pitbull and 2 Conures so I'm super picky on the chemicals being used around my house and outside. And he always reassure me about any concerns I have. I…

Ant exterminationBed bug exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Susan · 3 years ago

We have been using Griffen for our pest control on our 3 houses for more than 2 yrs now. He has always done a very through job and has come back between qrtly treatments if something comes up w/o issue. Reasonable pricing as well.

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Quality+ Professionalism
★★★★★ Bowyn · 3 years ago

Griffin was very personable and we look forward to having him keep our home protected. I’ve never had a pest management company come in actually take my concerns into consideration, listen, and explain everything in detail. (I’m not really enthusiastic about chemical bug control…but with griffin educating me I felt…

Flea & mite exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Sarah · 4 years ago

Griffin is so easy to work with. He’s knowledgeable and timely and always check with us and goes out of his way to take care of any issues we might be having. Would highly recommend!

Ant exterminationBee exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Michele · 4 years ago

Griffin has always been extremely professional, responsive to all my messages and timely to all appointments. He’s addressed all of our concerns with a kind and caring approach. The subscription model is very affordable and we don’t feel as if we are being processed gouged like some services out there. I highly…

Ant exterminationCockroach exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
★★★★★ David · 5 years ago

Griffin is the guy to call for any of your pest control needs. As I was shopping around comparing prices in the rowlett area for a budget friendly pest control service that provides quality service, he was the first one to call me back on Labor Day at 7:00 pm. This guy could have been taking the day off like the…

Ant exterminationBee exterminationCockroach extermination+ Quality+ Professionalism+ Value
★★★★★ Elizabeth · 5 years ago

Griffen was very responsive and was able to get me scheduled within 24 hours which was amazing!

Hornet & wasp exterminationRodent exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Angelo · 5 years ago

Owner has a lot of knowledge and very fair prices. He was on time I would highly recommend this company!

Ant exterminationCockroach exterminationFlea & mite extermination
★★★★★ Curtis · 5 years ago

Very good communication. Griffin was very knowledgeable and professional. I feel confident that my home will remain pest free as long as he is on the job.

Ant exterminationCockroach exterminationGeneral pest inspection+ Quality+ Professionalism+ Value
★★★★★ Ferdinand · 5 years ago

Excellent service, very professional and good prices. 100% recommended.

Ant exterminationHornet & wasp exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality

Show more spider extermination reviews (8 more) →

Price

$86-24% vs typical cockroach control

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 39%Reasonable 59%Overpriced 0%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection41$56–$141
Ant extermination34$80–$246
Rodent extermination30$68–$282
Spider extermination28$55–$179
Bug & insect extermination27$58–$153
Cockroach extermination26$66–$246
Hornet & wasp extermination25$106–$323
Termite inspection14$95–$173

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